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Disclaimer
The information contained herein is made available to the damages arising out of or in any way connected with the
public by Saudi Aramco, and is provided “as is.” Saudi Aramco information herein. Use of, or reliance on, the information
makes no representations or warranties, express or implied, contained in this document does not create any binding or
as to the correctness, completeness, or use of this document legal or other obligations on Saudi Aramco toward any other
or the information therein by any party for any purpose party. Reference herein to any specific organization or company
whatsoever. Neither Saudi Aramco nor any of its affiliates shall does not constitute or imply Saudi Aramco’s endorsement or
be liable for any direct, incidental, consequential, or punitive recommendation of, or preference toward, such entity.
01
corporate values
Excellence: We drive for best results and are agile in addressing
new challenges.
Safety: We operate safely and are committed to the well-being of
our workforce.
Integrity: We follow ethical standards in conducting our business.
Citizenship: We are a positive influence on the Kingdom, its
environment, and in the communities where we live and work.
Accountability: We take responsibility for our actions and for
meeting corporate objectives.
This booklet is intended to help build strong relationships between
Saudi Aramco, vendors, manufacturers, and contractors, and to
encourage the implementation of supply chain management best
practices. The booklet provides an overview of Saudi Aramco’s efforts
to help create long-term economic growth and diversification through
its In-Kingdom Total Value Add (iktva) Program. Finally, the booklet
guides potential vendors, manufacturers, and contractors on how to
join the Saudi Aramco supply chain.
The core strategies of our Procurement and Supply overview We are committed Represents 25% of the total Arab nations’ GDP
to conducting our
Chain Management organization are to:
A world leader in hydrocarbons exploration, Features a youthful population and world-class
Maximize value added to stakeholders industrial infrastructure
business in an ethical
production, refining, distribution, and marketing,
Promote and expand the value of local content and the world’s top exporter of crude oil and Can provide cost-effective feedstock and energy
contractors to share
local investment are provided by entities in the
Saudi Aramco to 70% by 2021 Arabia’s industrial sector. An array of international
Saudi Arabia government and the private sector,
subsidiaries and joint and equity ventures deliver
these commitments.
Develop and retain a professional workforce including:
crude oil, refined products, and chemicals to
supplier code of conduct customers worldwide. The Saudi Arabia General Investment Authority
(SAGIA), an organization that facilitates foreign
Our Procurement and Supply Chain Management
Saudi Aramco is committed to conducting its investments in Saudi Arabia by providing support
organization (P&SCM) is responsible for
business in an ethical manner and requires related to workforce, visas, building regulations,
procurement in support of Saudi Aramco.
its suppliers and contractors to share these
commitments. We therefore established a Saudi Aramco’s safety culture
why invest in Saudi Arabia? financing, and legal support.
MODON (Saudi Industrial Property Authority),
Supplier Code of Conduct. All registered vendors, Being one of the world’s Top 20 most competitive the Royal Commission for Jubail and Yanbu’, and
manufacturers, contractors, and sub-contractors Saudi Aramco has a long and proud heritage
economies makes Saudi Arabia the perfect Saudi Arabia Economic Cities manage the
doing business with Saudi Aramco are required to of promoting safety as a value and way of life.
investment opportunity. But that’s not the only allocation of industrial lands.
acknowledge, and agree to abide by, the policies P&SCM encourages our suppliers, contractors,
reason. Saudi Arabia:
and principles set forth in the Supplier Code of and manufacturers to embrace the conviction that
Is the 2nd easiest country in which to do Other entities that provide financial support to
Conduct to continue doing business with Saudi “All incidents are preventable.” We encourage
business in the Middle East and North Africa encourage new investment and Saudi recruitment
Aramco. The Supplier Code of Conduct also applies all supplier and contractor employees to establish
include:
to all potential new vendors, manufacturers, safety as a personal priority while in the workplace, Is ranked 8th in the world for “fiscal freedom”
on the highway, or at home. We all must work and has the 3rd most rewarding tax system in The Saudi Industrial Development Fund (SIDF)
contractors, and sub-contractors. Our suppliers
and contractors are expected to provide the together to create and maintain a safety-oriented the world The Human Resources Development Fund (HRDF)
Supplier Code of Conduct to all employees in their culture with zero tolerance for unsafe actions or
behavior. Has the 7th freest labor market in the world Additional channels for manpower recruitment
organizations who are involved in conducting according to the World Economic Forum include:
business with Saudi Aramco.
Is ranked 18th globally for country Taqaat Online and Taqaat Grads
Our business relationships are founded on trust, competitiveness and 22nd in protecting investors
and it is essential that all parties involved in supply Mehna
chain procurement activities feel confident in the Has the world’s fastest reforming business
Recruitment offices and job placement centers
fairness and transparency of the related processes. climate
04 05
A dependable base of Can apply for industrial loans from the SIDF or Our support includes, but is not limited to, the
local manufacturers is
other lending agencies following:
Will benefit from the Kingdom’s WTO accession Identifying new local manufacturing
critical to our long-term commitments and applicable bilateral investment opportunities
Saudi Arabia
localization
support programs
The following is a list of resources:
Human Resources Development Royal Commission for Jubail and Yanbu’ is We value transparency and
Fund (HRDF) responsible for the industrial cities of Jubail and
long-term relationships and
stand ready to collaborate
Yanbu’ with land available for both primary and
HRDF offers a Localization Reward Program to
secondary industries, as well as support and light
with manufacturers,
businesses that grow their Saudi payroll through
industries.
employing additional Saudis or by increasing
salaries for Saudis.
https://online.hrdf.org.sa/PayrollRebate/
www.rcjy.gov.sa
Saudi Arabia Economic Cities oversees sites
contractors, and suppliers.
designed to become centers for manufacturing and
Recruitment and human resources export businesses.
Web-based portals to match jobs with job seekers www.cadre-ec.com
with and without degrees:
www.taqatonline.org.sa a world of opportunity
www.taqatgrads.org.sa Saudi Aramco’s operations, including its robust
capital program, are supported by our P&SCM
Mehna is a web-based job-matching portal for
organization, which procures and manages a
vocational schools graduates:
full range of material commodities and services.
www.mehna.tvtc.gov.sa An organization with a global presence,
P&SCM pursues business relationships based on
Recruitment Offices and Job Placement cooperation, trust, reliability, and communication.
Centers: Materials and services for Saudi Aramco are
More than 40 government and private sector procured through manufacturers, suppliers, and
offices for trained job seekers contractors that meet high quality standards, development and diversification of the domestic procurement policies and
Industrial land
exceptional levels of service, competitive pricing,
solid delivery performance, effective after-sales
economy, adding value to the Kingdom’s resource
base and amplifying the beneficial opportunities for
registration procedures
Saudi Industrial Property Authority (MODON) support, and efficient supply chain management
programs.
manufacturers, contractors, and suppliers. Procurement policies
provides various services to tenants and potential
The next section outlines the policies used by
manufacturers. MODON offers competitive annual At Saudi Aramco, we value transparency and long- We pursue best practice solutions for developing
P&SCM to manage our global supply chain.
commercial and industrial rates within industrial term relationships and stand ready to collaborate reliable suppliers to obtain the best value, quality,
cities compared to land located elsewhere. with manufacturers, contractors, and suppliers to and supply chain security. These objectives are
www.modon.gov.sa address safety and environmental challenges. Our achieved through a variety of strategies, including
own long-term commercial strategies are designed agreement-based procurement, cost-effective,
to promote efforts to stimulate and support the long-term supply contracts, supplier managed
inventory programs, and innovative solutions
10 11
such as corporate level agreements to consolidate Aramco and the local manufacturer / supplier
“Made in Supplier contribution
Saudi Arabia”
spend on materials, spare parts, and services. The community
Suppliers represent an integral part of our supply
continued focus is to support the growth of Saudi
Where appropriate, the total cost of ownership chain by:
Arabia’s national economy by encouraging in-
Kingdom manufacturing and the development of
will be the basis for selection, rather than initial
is essential to Adding value through product quality and
the long-term
acquisition price
local stocking distribution to ensure strong, reliable support, competitive pricing, and a focus on lean
local suppliers. “Made in Saudi Arabia” is in our commercial supply chain models
being of the
provide a significantly greater percentage of direct investment and support of local in-
our material requirements, with local stocker Kingdom manufacturing Supporting effective development and training
Kingdom.
distributors providing the greatest portion of programs for their employees
Utilizing and supporting best-in-class suppliers
the balance. These close relationships will foster Seeking new opportunities for local
Expanding purchase agreement coverage
continued development of our national supply manufacturing
through cost-effective, lean procurement
and service base to become top echelon providers
practices Building a robust information technology
within the oil and gas industry – key enablers of our
infrastructure with e-business transaction
continued success. Increasing national logistics and warehousing
Conducting all purchasing transactions fairly, capability
capabilities
Capital program sourcing honestly, with high integrity, and in accordance
Maximizing e-Procurement and e-Content with the highest ethical standards and all Supplier relations
A large percentage of the materials and services applicable laws
Developing local supply chain management skills The business relationship between P&SCM,
required to support our capital program and
and the expertise of our P&SCM personnel, our Considering quality, delivery and price, reliability suppliers, and contractors requires a sustained
various joint venture partnerships is sourced from
customers, and our suppliers of vendors, operational costs, in-Kingdom after commitment to continuously improve service and
global lump sum turnkey (LSTK) contracts. For
sales support, end-use cost, work simplification, efficiency. P&SCM has implemented effective supply
information on supply chain opportunities in these Purchasing guidelines and standardization in making placement chain strategies and industry best practices as part
areas, communicate directly with the respective
Our role in fostering the development of the decisions of its everyday procurement activities. Together,
contractor.
national economy is closely associated with the suppliers and Saudi Aramco provide consistent
Procuring goods from financially and technically value and service by:
Key supply chain strategies evolving capabilities of the domestic market to
qualified and reliable sources
To promote the development of local sources of effectively support our requirements for materials, Developing value-added relationships and
products, and services on a competitive basis. Focusing on total cost of ownership greater levels of trust
supply while achieving Saudi Aramco’s commercial
requirements, P&SCM pursues a number of key Our sourcing activities are governed by the Encouraging Saudization of the workforce Delivering greater customer satisfaction
supply chain strategies: following:
Reducing inventory throughout the supply chain
Competitive bidding enables transparency and
upholds the commercial interests of both Saudi
12 13
We envision local Required documents * Note: The original documents listed above
Relations and
(or Government License). Please note that your
SR&QU is the single point-of-contact for local Contracting Department is the single point of
Commercial Registration or License must
supplier registration with Saudi Aramco. To contact for local Contracting suppliers registered in
commence the registration process as a local
Qualification Unit Saudi Arabia. to commence the registration process
specifically authorize you to conduct the type
of services you indicate in your application letter
(SR&QU) is the
supplier, the following documents are required: as local contractors. Electronic Contracting Network
(requested in above item).
(ECN) http://esr.aramco.com will serve as a medium
Acknowledgment of Saudi Aramco’s Supplier
Code of Conduct, authenticated by the Chamber
of Commerce single point-of- to accomplish the registration process that will end
up with contractors having vendor numbers.
Chamber of Commerce and Industry embership.
Valid Zakah and Income Tax Payment or
A letter of introduction identifying and detailing contact for local It is important to note that this registration/ Clearance (or certificate of registration for new
manufacturer and
update process merely provides Saudi Aramco with companies).
the vendor’s business activities
current contact and other basic information about Valid Saudization Certificate (Decision 50) from
supplier registration.
A valid copy of the Commercial Registration (CR) your company. This registration is different from the Labor office confirming that your Company
from the city in which the company is to be contractor prequalification which is performed meets the required Saudization percentage,
registered, allowing the company to trade in the separately in connection with a specific contract or or that the Saudization is not required for your
offered materials* group of similar contracts. company.
A valid Zakah certificate The ECN Online Registration Process is composed of Valid Certificate from the General Organization
An original copy of the General Organization for * Note: The original documents listed above three main steps: for Social Insurance (GOSI) confirming that your
Social Insurance (GOSI) certificate* must be scanned and uploaded in the Supplier Step 1: Required Documents: Company is registered with GOSI and has
Copies of the National ID or Iqama (if applicable) Onboarding System (https://onboarding.aramco. fulfilled all its obligations towards GOSI, or that
You are required to upload electronic scanned
of all owners/partners com). the related Social Insurance regulations do not
copies of the following documents in Adobe
apply to your Company.
A copy of the company’s Articles of Association Saudi Aramco’s P&SCM organization will evaluate Acrobat PDF format only. Please note that each field
in case there is more than one owner or all related documents and, if necessary, conduct allows only ONE file to be uploaded. The Article of Association and any amendment(s)
shareholder a survey of the potential supplier’s premises. made thereinafter. (Not Required for
(Note: Documents with * are mandatory)
Once approved as technically and commercially Establishments owned by one individual)
A Civil Defense certificate* acceptable, the supplier will be registered with Letter addressed to the Manager of Saudi
Government Contractor Classification, if
A bank letter of reference, confirming that the Saudi Aramco Materials Supply by assignment of a Aramco Contracting Department requesting to
applicable.
registering supplier will be granted suitable unique vendor identification number. be registered as a contractor with Saudi Aramco
credit facilities with a brief explanation of the main services Saudi Arabian General Investment Authority
It is important to note that registration as an
your Company provides to be signed by your (SAGIA) certificate. This certificate need to be
A map showing the location of the registering approved Saudi Aramco supplier is not a guarantee
Company owner or officer, who is specified uploaded for New Investors.
supplier’s office and warehouse on official of future business.
in your Company's Commercial Registration
company letterhead
Certificate (or Government License).
16 17
must disclose any Available from the Saudi Aramco website, the
newly developed Material Supplier Guide provides
or commercial
their records, and the available systems and
support. In addition, the guide includes information
supplier’s company the guide with their colleagues and staff who deal
with different organizations in Saudi Aramco.
have with any Saudi change and will be updated frequently and re-
published as necessary.
chain information
disclose to Saudi Aramco any and all ownership stakeholders, will closely monitor low performers is increasingly using e-Procurement as a means to
or commercial relationships that the supplier’s to identify root causes and agree on corrective conduct transactions and enable real-time tracking
between stakeholders.
company or establishment — and its owners and actions to boost performance. of key procurement information.
immediate family members — have with any The Saudi Aramco supplier portal is the main
The SPU holds primary responsibility for the
Saudi Aramco employee, his/her immediate family electronic gateway between us and our suppliers
performance monitoring of our supplier base.
members, and any business enterprise owned and increases the quickness and accuracy of key
Within P&SCM, the SPU focuses on the following
or controlled by any of them. Such disclosure supply chain information between stakeholders. All
roles and responsibilities:
shall include, but not be limited to, information registered suppliers should maintain a high-speed
Noncompliance will delay the registration process, Adapt industry best practices and technologies
on ownership stakes and/or positions held by Internet connection to facilitate access to the Saudi
and submittal of fraudulent or forged information for supplier performance monitoring
such immediate family members in the supplier’s Aramco supplier portal and have the capability to
will be grounds for indefinite suspension from
business and the nature of their employment, if Collaborate with internal stakeholders (buyers, provide and manage Web-based catalogs.
bidding on work from Saudi Aramco.
any. Every supplier must immediately disclose to customers, Vendor Inspection, and Consulting All supplier portal access requests should be
Saudi Aramco the end of service for any employee Supplier performance Services) to improve supplier performance forwarded to: supplier-portal@aramco.com, or call
who has been granted access to Saudi Aramco’s
Because supply chain management is a key success Evaluate, measure, and monitor supplier (013) 874-0320 or -0841.
vendor portal. All changes in this information are
to be promptly reported to allow Saudi Aramco to factor for us, we have an established team to performance through supplier scorecards (key Technical questions dealing with expired passwords
determine if any potential conflicts of interest exist. sustain high supplier performance and to enhance performance indicators, or KPI) or accessing the portal should be directed to:
the performance of low performing suppliers. Set protocols to inform the suppliers of their supplier-portal@aramco.com, or call Password Self-
Authenticity of documentation The Supplier Performance Unit (SPU) is chartered performance and maintain a positive Service at +966 (013) 877-0135.
to ensure a portfolio of best-in-class suppliers to reinforcement environment to encourage
All suppliers (international and in-Kingdom) Suppliers must immediately notify SR&QU of the
support our operations. The evaluation of supplier optimum performance
must attest to the accuracy and completeness end of service for any employee who has been
performance can lead to developing suppliers
of all documentation and submittals to ensure Coordinate and participate in process granted access to the Saudi Aramco supplier portal.
to increase their potential for reducing costs,
information provided is correct, up-to-date, and improvement initiatives
mitigating risks, driving continuous improvement,
accurate.
and increasing agility.
22 23
the In-Kingdom
Total Value Add
(iktva) program
Introduction
Saudi Aramco has created the In-Kingdom Total Value Add (iktva)
Program to position local content at the heart of our procurement
process. The program’s goal is to double the production of locally
manufactured energy-related goods and services contracted by Saudi
Aramco to 70% and increase the export of Saudi-made energy goods
and services to 30% by 2021. Development of the Saudi workforce is
local focus,
also one of the primary goals of the program.
The iktva Program will create a baseline for, and measure and support,
increased levels of localization in the Kingdom. The program is
vast opportunity
designed to promote local content development, leading to higher
levels of Saudization and local spending to boost the Kingdom’s
economy, capabilities, and supply chain.
To learn more:
iktva measurement tool The iktva program requires our suppliers to self-
report qualitative and quantitative information that
falls into five major categories: Revenue, Goods and
Opportunities
Diversified local Saudi economy
Services, Saudi Payroll Related Costs, Saudi Training Better trained, qualified Saudi workforce
and Development, and Saudi Supplier Development. Export your local content to neighboring GCC
From this data, we calculate an iktva Ratio that markets
Saudi Aramco Supplier IKTVA Metrics approximates the percentage of our spending that
remains in Kingdom or develops the Kingdom’s IKTVA Supplier Engagement Program
supply chain and capabilities. Saudi Aramco
A Localized goods and services ($) requires third party verification of the numbers as
Our engagement framework is designed to drive
active engagement:
part of suppliers’ annual submission.
B Salaries paid to Saudis ($) iktva:
Cooperative engagement by suppliers and Saudi
Aramco
is a Saudi Aramco strategic imperative
Sponsorship from both
C Training and development of Saudis ($) works with suppliers, in a new way for mutual
Active engagement from both
benefit
D Supplier development spend ($) is a value-creation program, not a metric Supplier Solution Center
Through iktva, we aim to foster a globally The Supplier Solution Center (SSC) combines
E Revenue (spend from Saudi Aramco) competitive Saudi industrial base to deliver on our the roles of supplier performance monitoring
2021 targets: and proactive supplier development. The SSC
is designed to ensure an increase in the local
Creating a level playing field supply of goods and services to Saudi Aramco by
Uniform evaluations (services and materials) coordinating technical assistance for In-Kingdom
Supplier IKTVA Formula Additional info. suppliers. The SSC provides two support functions:
Access to information
Number of Saudi Existing Suppliers Support: Performance and lost
Supplier Solution Center
employees opportunities will be measured and analyzed to
A+B+C+D x 100 Partnership and collaboration create targeted supplier support programs
Investment ($)
% IKTVA = Supplier focused New Business Supplier Support: Providing
E R&D spend ($)
technical coordination support to existing goods
Exports ($) Jointly develop action plans
and services suppliers, and to new suppliers
Mutual benefit and commitment entering the market.
IKTVA defines the net value generated for the Kingdom
26 27
Engagement framework:
Cooperative engagement – suppliers and Saudi Aramco
Sponsorship from both
Active engagement from both
Contracting policies
and registration
procedures
Contracting policies
The following policies are highlighted for your attention:
Saudi Aramco policies regarding business ethics must be adhered to
and a high standard of ethics and fairness shall be maintained
All contracts must be in writing and shall be executed before
committing work to a contractor, or a contractor starting work
Lump sum contracting is normally the preferred contract form when
it can be used properly
For work to be performed in Saudi Arabia, Saudi Aramco will
normally consider a contractor’s technical and financial qualifications
and will award contracts to only those contractors who are properly
Contractor relations: local (in-Kingdom) obtaining Saudi Aramco’s prior written approval. In
All aspects of other, and where contractors interact with Saudi
every contractor
contractors this regard, a contractor may be required to sign a Aramco. Both Saudi Aramco and contractors will
confidentiality agreement. benefit from the enhanced capabilities made
screening inquiry
We require current, up-to-date details on our
possible by interacting online via the Contract
contractors. Contractors that are new to Saudi Electronic Contracting Network
Room.
and Invitation
Aramco may register their interest through the The Electronic Contracting Network (ECN) is a
Saudi Aramco Contractor Registration website: comprehensive and user-friendly Web-based system User home page
http://esr.aramco.com. The registration process
provides us with current contact information and
that automates almost all business functions and
activities that occur during the procurement of for Proposal are The ECN provides each user with a personalized
confidential.
Home Page, through which the user can access
other basic data about contractors. contracts, enabling us and our contractors to his Contract Rooms, pending tasks, and other
After successful registration with Saudi Aramco, interact online. The ECN is accessible through the useful functions and information. All information
contractors will be granted online access to the Saudi Aramco Vendor Portal: http://vendor.aramco. supplied by the contractor to Saudi Aramco is
Electronic Contracting Network (ECN) system, com. kept confidential and made available to only
described in detail in the next section. In addition, the ECN provides registered contractors those organizations within Saudi Aramco that
with their own Contractor Profile section to display required to update their information at require such information. Financial information is
International contractors least once per year and whenever substantive reviewed and retained only by Saudi Aramco’s
their qualifications. Contractors can update their
Contractors that wish to do business with us should online profiles at any time and from anywhere. changes occur. Treasury organization.
communicate their interest with the appropriate
The ECN has the following sections: Contractor profile Contractor Sourcing & Prequalification
Saudi Aramco affiliate company — ASC, AOC, or
AAC — located in their geographical area. See the This section allows contractors to present To support our role as a leading supplier of the
Online contractor registration
Contact Information table for details. comprehensive qualification-type information, world’s oil and gas markets, Saudi Aramco partners
Contractors can register with us online and and update this information online at any time. with contractors for a wide range of services and
Confidentiality provide their legal contact, as well as other has opportunities for contractors of all sizes.
The Contractor Profile section enables Saudi
Saudi Aramco considers all aspects — bid required information. Each registration Aramco to instantly view contractors’ latest The Sourcing & Prequalification Group of Saudi
documents, attachments, and drawings — of application will be reviewed and approved online information online. It is therefore in the Aramco’s Contracting Department is responsible
every contractor screening inquiry and Invitation by designated Saudi Aramco employees. contractor’s best interest to keep this section for supporting proponent organizations within
for Proposal to be confidential. A contractor must Upon processing each registration request, the updated to ensure that it accurately and fully Saudi Aramco by developing General Bid Slates for
agree before responding to a screening inquiry main Designated Contact will receive a call from describes the contractor’s capabilities. various services required by the proponents. The
or bidding on Saudi Aramco work to limit the the Registration Unit to coordinate a visit to the Group is also responsible for sourcing, prequalifying
disclosure of information to only those employees unit’s office in Dhahran or Jiddah. The purpose Contract Room
and placing contractors on these General Bid Slates
who require it, either to respond to an inquiry or to of the visit is to provide the Designated Contact This is a virtual workplace that automates almost for consideration in future contract procurement
prepare a bid. with access to the ECN, enter information in all the activities and functions that occur during actions.
Contractors must also agree not to disclose any their company’s Contractor Profile, and interact a contract procurement process. The Contract
To see examples of these General Bid Slates and
information contained in a screening inquiry or with Saudi Aramco in connection with specific Room is the main venue where all concerned
contracting opportunities with Saudi Aramco,
an Invitation for Proposal to a third party without contract procurements. Contractors are also Saudi Aramco organizations interact with each
32 33
Job Explanation Meeting duplicate and clearly labeled in accordance with the
Our contracts is not binding unless signed by both Saudi Aramco
resolution of
the procurement process. If possible, the complete a commercial proposal. In these instances, the
bidder’s technical proposal is evaluated first and to the Contracting Department that a debriefing
bid package is distributed to the bidders for review
meeting be held to determine why the contractor’s
arise between
sufficient to meet contract requirements. We encourage debriefing meetings because they
plans and specifications of the proposed project —
help contractors improve subsequent proposals.
general instructions to the bidders for preparing the
contractors.
project may require. compliance with Saudi Aramco procedures designed debriefing.
In many cases, the bidders are invited to visit to ensure confidentiality and fairness to all bidders.
Debriefing for unsuccessful pre-qualification will
the proposed contract work site to familiarize Following the bid opening, there will be no not be held until after the JEM. Debriefing for
themselves more fully with the work requirements. information released on the progress of the bid unsuccessful contractors will not take place until
During JEM and job site visits, bidders are evaluation. This information is strictly confidential. after contract award.
encouraged to ask questions.
Negotiation of competitive bids understanding of the work and the terms and If a debriefing meeting is requested, it should
Questions that arise following JEM and site visits conditions under which it will be performed. Base occur within one month after the contractor was
must be submitted in writing to the Contract Bidders should be aware that Saudi Aramco does bids submitted in competitive circumstances are informed its bid or pre-qualification proposal was
Representative, who will respond in writing and not negotiate base bids that have been solicited on not negotiated or changed at these clarification unsuccessful to ensure that Saudi Aramco has
provide a copy of the questions and answers to a competitive basis. Exceptions to this policy are meetings. retained all the relevant documentation to make
all bidders. The Contract Representative will also very rare and, if considered, require the approval of
Contract award the debriefing meaningful.
transmit to all bidders, in writing, any modifications Saudi Aramco’s corporate management.
to the bid package during the bidding period. Saudi Aramco assumes that a bidder’s first price When the bid evaluation has been completed by a Contract performance and
Bid closing date and bid opening is its best and last price. Accordingly, we do not Saudi Aramco Bid Review Team, the recommended administration
expect contractors to include a contingency for award is presented to Saudi Aramco management
The Instructions to Bidders clearly specify a bid Day-to-day administration of the contract is
negotiation because, with respect to the bidder’s for approval.
closing date and a time. Bids must be deposited the responsibility of the contract’s proponent
basic proposal, such negotiations will not take Procurement plans and award recommendations for
according to the Instructions to Bidders in the organization. Contract changes are negotiated with
place. high-value contracts are reviewed by Saudi Aramco
Contracting Department’s locked bid box. The the contractor as needs arise and take the form of
bid boxes are located in Dhahran at North Park II, Saudi Aramco may conduct clarification meetings corporate management. either change orders or amendments to the base
Building 3301, Contracting Department’s Reception with one or more bidders before awarding the After the contract has been signed on behalf of contract.
Center, Room #A162. Bids must be submitted in contract to ensure that both parties have a clear Saudi Aramco, two original copies are presented
to the selected bidder for signature. The contract
36 37
Contractor assistance
Questions regarding specific contract procurement
should be referred to the Contract Representative
in the Contracting Department responsible for
that procurement. For general information or
for submitting updated contractor information,
contractors may contact the Contractor Relations
iktva
partnering for
mutual success
With transparency, consistency and
uniformity, it’s a level playing field for all.
Introducing the
In-Kingdom Total
Value Add Program
(IKTVA)
40 41
Contact information
Country/Company Function Area of responsibility Address, phone and fax
Saudi Arabia / Saudi Aramco Saudi Aramco Supplier One-stop shop to handle all Supplier Help Desk, Saudi Aramco Box 77-X, North Park 1, Dhahran 31311, Saudi Arabia.
Help Desk inquiries and issues from suppliers Tel: +966-13-874-2222, Email: SupplierHelpDesk@aramco.com
Saudi Arabia / Saudi Aramco Supporting Local Industrial Saudi Arabia Supplier Solution Center, Saudi Aramco Box 77-X, North Park 1, Dhahran 31311, Saudi Arabia
Development Tel: +966-13-874-0609, -0623,-0428, -1462, Fax: +966-13-874-0015, Email: SSC@aramco.com
Saudi Arabia / Saudi Aramco Supplier Performance Saudi Arabia Supplier Performance Unit, Saudi Aramco Box 77-X, North Park 1, Dhahran 31311, Saudi Arabia
Management Tel: +966-13-874-0061, Fax: +966-13-874-0015, Email: supplier-performance@aramco.com
Saudi Arabia / Saudi Aramco Manufacturer Registration Saudi Arabia and other GCC Supplier Relations and Qualification Unit (SR&QU), Saudi Aramco Box 87, North Park 1, Room A-119,
countries, the Middle East, Egypt, Dhahran 31311, Saudi Arabia, Tel: +966-13-874-0321, General Line: +966-13-874-0958
Kenya, Somalia, and Sudan Fax: +966-13-874-0015, Email: manufacturer-registration@aramco.com,
Manufacturers online registration: https://onboarding.aramco.com
Saudi Arabia / Saudi Aramco Vendor Registration Saudi Arabia Supplier Relations and Qualification Unit (SR&QU), Saudi Aramco Box 87, North Park 1, Room A-119,
Dhahran 31311, Saudi Arabia, Tel: +966-13-874-0799, General Line: +966-13-874-0373,
Fax: +966-13-874-0015/0335, Email: vendor-registration@aramco.com,
Vendor online registration: https://onboarding.aramco.com
Saudi Arabia / Saudi Aramco Contractor Registration Saudi Arabia Contractor Relations Counter, North Park 2, Room 162, Dhahran 31311, Saudi Arabia,
Tel: +966-13-874-2287, -2457, Fax: +966-13-874-2260,
Electronic Contracting Network IK Registration: http://esr.aramco.com,
OOK registration and general inquiries: contractor-registration@aramco.com
USA/Aramco Services Company Manufacturer and Supplier The Americas Aramco Services Company (ASC) MS 549, 9009 West Loop South, Houston, Texas 77096, USA
Registration (Western Hemisphere) Tel: +1 (713) 432-5555, Fax: +1 (713) 432-4716, Strategic Sourcing,
Email: stratsourcing@aramcoservices.com
Website: www.ascstrategicsourcing.com Supplier Relations Group
USA/Aramco Services Company Manufacturer Registration Saudi Arabia and other Supplier Relations and Qualification Unit (SR&QU), Saudi Aramco Box 87, North Park 1, Room A-119,
GCC countries, the Middle East, Dhahran 31311, Saudi Arabia, Tel: +966-13-874-0321, General Line: +966-13-874-0958
Egypt, Kenya, Somalia, and Sudan Fax: +966-13-874-0015, Email: manufacturer-registration@aramco.com,
Manufacturers online registration: https://onboarding.aramco.com
USA/Aramco Services Company Service Contractors North America Aramco Services Company (ASC), Tel: +1 (713) 432-4000,
Email: contractor-registration@aramcoservices.com,
Website: www.aramcoservices.com
42 43
India / Aramco Overseas Manufacturer and Supplier India Aramco Overseas Company B.V. (AOC), India Branch Office, Unit 610, Level-6,
Company AOC India Registration Time Tower Building, MG Road, Gurgaon, 122002, Haryana, India,
Tel: +91 (0) 1244983900, Fax: +91 (0)124 498 3909
Email: AOC-India_registration@aramco.nl,
Website: www.aramcooverseas.com
China / Aramco Asia China Manufacturer and Supplier China Aramco Far East (Beijing) Business Services Co., Ltd. (ABS), Shanghai Branch No. 16T60, 16F – SWFC
(Aramco Far East (Beijing) Registration 100 Century Avenue, Pudong New District, Shanghai 200120, PRC,
Business Services Co., Ltd. ABS) Tel: +86 (0) 21-3866-5700, Fax: +86 (0) 21-6877-9080,
Email: ABS-SH-Sourcing@aramcoasia.com,
Website: http://china.aramco.com/en/home.html
44 45
Useful links
Major companies Saudi Aramco Entrepreneurship Center (Wa’ed) Saudi Export Development Authority
Saudi Basic Industries Corporation for SME, http://www.waed.net https://www.saudiexports.sa
www.sabic.com Dammam Bonded & Re-export Zone
Government and semi-government entities
Saudi Electric Company www.reexport.com
Saudi Government Electronic Portal
www.se.com.sa Saudi Ports Authority
www.saudi.gov.sa
Saline Water Conversion Corporation www.ports.gov.sa
Saudi Arabia General Investment Authority
www.swcc.gov.sa Saudi Customs
www.sagia.gov.sa
Water Utility Company for Jubail and Yanbu’ www.customs.gov.sa
Council of Saudi Chambers
www.marafiq.com.sa
www.saudichambers.org.sa Vocational, technical, and
Saudi Arabian Oil Company (Saudi Aramco)
www.saudiaramco.com
Ministry of Energy Industry and Mineral Resources educational entities
www.meim.gov.sa
Saudi Aramco and Dow Chemical Company General Organization for Technical
Ministry of Finance Education and Vocational Training
(SADARA), www.sadara.com
www.mof.gov.sa www.tvtc.gov.sa
Land allocation entities Electricity and Cogeneration Regulatory Jubail Industrial College
Royal Commission for Jubail and Yanbu’ Authority, www.ecra.gov.sa www.jic.edu.sa
www.rcjy.gov.sa Department of Zakat and Income Tax Jubail Technical Institute
Saudi Industrial Property Authority (MODON) www.dzit.gov.sa www.jti.edu.sa
www.modon.gov.sa Ministry of Commerce and Investment Saudi Petroleum Services Polytechnic
Rabigh Conversion Industrial Park www.mci.gov.sa www.spsp.edu.sa
www.rabighCIP.com Ministry of Labor College of Technology-Dammam,
Dhahran Techno-Valley, http://www.dtvc.com.sa www.mol.gov.sa www.ctd.edu.saf
(R&D Purposes) General Organization for Social Insurance King Abdullah University for Science
www.gosi.gov.sa and Technology (KAUST)
Funding entities
Saudi Standards, Metrology and Quality Org www.kaust.edu.sa
Saudi Industrial Development Fund
www.saso.org.sa King Abdullah Petroleum Studies and
www.sidf.gov.sa
Saudi Trade & Export Development Company, Research Center (KAPSARC)
Human Resources Development Fund (HRDF) https://www.kapsarc.org
www.tusdeer.com
www.hrdf.org.sa
46
List of abbreviations
AAC: Aramco Asia Company
P&SCM: Procurement and Supply Chain
AOC: Aramco Overseas Company Management organization
ASC: Aramco Services Company QMS: Quality Management System
CR: Commercial Registration SAGIA: Saudi Arabia General Investment
ECN: Electronic Contracting Network Authority
GOSI: General Organization for Social SASO: Saudi Arabian Standards Organization
Insurance SIDF: Saudi Industrial Development Fund
HRDF: Human Resources Development Fund SME: small to medium enterprises
iktva: In-Kingdom Total Value Add Program SPU: Supplier Performance Unit
JEM: Job Explanation Meeting SR&QU: Supplier Relations and Qualification Unit
ISO: International Organization for SSC: Supplier Solution Center
Standardization
WTO: World Trade Organization
KPI: key performance indicators
LSTK: lump sum turnkey
MIGA: Multilateral Investment Guarantee
Agency
MOCI: Ministry of Commerce and Industry
MODON: Saudi Industrial Property Authority
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