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“A STUDY ON ORGANISATIONAL PRACTICES OF PRECISE

SMALL MOTORS PRIVATE LIMITED, BENGALURU”


Organisation Study report submitted in partial fulfilment of the requirement for the award
of the Degree of

MASTER OF COMMERCE
of
BANGALORE UNIVERSITY

By
RANJANI N.
Reg. No. 17BTCOM030

Under the guidance of

Ms. Reshma B.

Assistant Professor

Seshadripuram College
Post Graduate Department of Commerce and Management
#27 Nagappa Street, Seshadripuram
Bangalore- 560020

2018-2019
CERTIFICATE OF ORIGINALITY

Date:

This is to certify that the dissertation titled “A STUDY ON


ORGANISATIONAL PRACTICES OF PRECISE SMALL
MOTORS PRIVATE LIMITED, BENGALURU.” is an original work
of Ms. Ranjani N. bearing a University Register Number 17BTCOM030
and is being submitted in the partial fulfilment for the award of Degree of
Master of Commerce of Bangalore University. The report has not been
submitted earlier to this University/Institution for the fulfilment of the
requirement of a course of study.

SIGNATURE OF GUIDE SIGNATURE OF DIRECTOR

DATE: DATE:
DECLARATION BY THE STUDENT

I hereby declare that “A Study on Organisational practices of Precise


Small Motors Private Limited.” is the result of the Organisation study
carried out by me under the guidance of Ms. Reshma B. in partial
fulfilment for the award of Master of Commerce Degree by Bangalore
University.

I also declare that this study is the outcome of my own efforts and that it
has not been submitted to any other university or Institute for the award of
any other degree or Diploma or Certificate.

Place: Bengaluru Name: Ranjani N.

Date: Register Number: 17BTCOM030


ACKNOWLEDGEMENT

The successful completion of the task would be impossible without the mention of the
people who made it possible and without whose constant guidance and encouragement,
success would not have been possible.

I express my deepest sense of gratitude to Ms. Reshma B., Assistant Professor,


Seshadripuram College, for her valuable guidance, suggestions and constant support
related to my project.

I would like to express sincere thanks to all the faculties for their valuable guidance,
encouragement and suggestions which helped me in the completion of internship
project successfully.

Also, I would like to extend my sincere gratitude to Mr.B.N. Baliga, Managing


Director, Precise Small Motors Private Limited for giving me an opportunity to conduct
an organisation study in their esteemed organisation. I thank him for all the directions,
suggestions and information provided which were of utmost importance for the
successful completion of my project.

I also convey my gratitude to all the staff members of various departments for their kind
co-operation throughout my project.

Finally, I express my gratitude to my parents for the co-operation and encouragement


throughout the course of study.

Name: RANJANI N.
Register Number:17BTCOM030
ABSTRACT

The Internship reports contains six chapters in which Iam trying to explain my four-week
experience in the company Precise Small Motors Private Limited. The content of all the
chapters is broadly explained and it is constructed from the practical basis of work ended
all the weeks.

The First Chapter, contains Introduction which includes the Importance, Needs,
Objectives, Scope, Sources of Data Collected and Limitations of the study.

The Second Chapter, contains Industry Profile which includes the introduction to Electric
Motor Industry, History of Electric Motors, Electric Motor Industry in Indian and Global
Scenario, Key Players in Electric Motor Industry, Trends and Future Forecast of Electric
Motors.

The Third Chapter, contains Company Profile which includes its History, Objectives,
Nature of Business, Competitors, Customers, Policies, Roles and Responsibilities etc.

The Fourth Chapter, contains various Functional Departments of the company which also
includes meaning, hierarchy, objectives, functions etc. So, this chapter gives an idea how a
department in an organisation works.

The Fifth Chapter, contains SWOC Analysis, which includes Strength, Weakness,
Opportunity and Challenges of company.

The Sixth Chapter, contains the Findings, which also includes Suggestions for the issues,
Learning Experience and Conclusion.
TABLE OF CONTENTS
Chapter Particulars Page
No. No
1. Introduction 1
1.1 Meaning 1
1.2 Importance and Need of the study 2
1.3 Objectives of the study 2
1.4 Scope of the study 3
1.5 Sources of data collected 3
1.6 Limitations of study 4
2 Industry Profile 5
2.1 Introduction 5
2.2 Meaning of Electric Motors 6
2.3 Classification of Electric Motors 7
2.4 History of Electric Motors 8
2.5 Electric Motors Industry in Indian Scenario 11
2.6 Electric Motors Industry in Global Scenario 13
2.7 Key Players in Electric Motor Industry 16
2.8 Progress in Electric Motor Technology 17
2.9 Trends in Electric Motors 18
2.10 Future Outlook of Electric Motor 19
3. Company Profile 20
3.1 Precise Small Motors Private Limited 20
3.2 BLG Group of Industries 20
3.3 History of BLG group Company 20
3.4 Objectives of PSM 21
3.5 Products 22
3.6 Type of Industry 23
3.7 Nature of Business 26
3.8 Organisation Structure 26
3.9 Organisation Chart of Precise Small Motors Private 28
Limited
3.10 Business Operations 28
Chapter Particulars Page
No. No.
3.11 Functional Departments 29
3.12 General Functional Areas in Business 29
3.13 Functional Departments of PSM 30
3.14 List of Corporate Customers 32
3.15 Competitors of PSM 33
3.16 Infrastructure at PSM 33
3.17 Quality Policy of PSM 34
3.18 Safety Policy 34
3.19 5 S Policy 35
3.20 Environment for the operation in PSM 36
3.21 Organisational Knowledge 37
3.22 Regular Monitors and Reviews of PSM 37
4. Functional Areas 39
4.1 Introduction 39
4.2 Stores Department 39
4.3 Production Department 42
4.4 Quality Department 44
4.5 Human Resources Department 47
4.6 Accounts and Finance Department 50
4.7 Key Performance Indicators of PSM 53
5. SWOC Analysis 54
5.1 Introduction 54
5.2 SWOT Analysis matrix 58
6. Findings, Suggestions, Learning outcomes and 59
Conclusion
6.1 Findings 59
6.2 Suggestions 60
6.3 Learning Experience 61
6.4 Conclusion 62
Reference 63
LIST OF FLOWCHARTS
Flowchart Particulars Page
No. No.
1.1 Showing the sources of Data 4
2.1 Showing the classification of Manufacturing 5
industry
2.2 Showing the classification of Electric motors 7
3.1 Showing the category of products in PSM 22
3.2 Showing the classification of Industry 23
3.3 Showing the classification based on labour 24
3.4 Showing the classification based on Raw 25
Materials
3.5 Showing the classification based on ownership 25
3.6 Showing the organisation structure of PSM 28
3.7 Showing the general function areas in business 29
4.1 Showing the hierarchy of Stores Department 40
4.2 Showing the hierarchy of Production 43
Department
4.3 Showing the hierarchy of Quality Department 45
4.4 Showing the hierarchy of Human Resource 48
Department
4.5 Showing the hierarchy of Accounts and 51
Finance Departments
4.6 Showing the Functions of Accounts and 51
Finance Department
4.7 Showing the key performance indicators of 53
PSM
LIST OF FIGURES
Figure Particulars Page No.
No.
2.1 Showing the type of Electric motor 6
2.2 Showing the first Electric Motor 10
2.3 Showing the Early Electric Motor 10
2.4 Showing the Future Electric Motor 19
3.1 Showing the products of PSM 22
4.1 Showing the Production floor of PSM 42
4.2 Showing the Process of Quality Department 46
LIST OF TABLES
Table No. Particulars Page No.
2.3 Showing the History of Electric Motors 8
3.1 Showing the History of PSM 20
5.1 Showing the SWOT Analysis Matrix 58

LIST OF GRAPHS
Graph No. Particulars Page No.
3.1 Showing the Product share of PSM 23
CHAPTER – 1

INTRODUCTION
Chapter 1- INTRODUCTION August, 2018

1. INTRODUCTION
The Organisation Study at Precise Small Motors Private Limited, Bengaluru
is a part of the academic curriculum of Bangalore University. It is undertaken
to fulfil the Master of Commerce course requirement. The organization study
is an eye-opener regarding the actual functioning of different departments in
an organization. Also, inter-departmental relationships and its significance
are thoroughly understood during the tenure.

1.1 MEANING

Organisation is a social unit of people that is structured and managed to meet


a need or to pursue collective goals. All organisation has a management
structure that determines relationships between the different activities and the
members, and subdivides and assigns roles, responsibilities, and authority to
carry out different tasks. The nature and velocity of organisation structure
depend upon the size of the organisation. Organisation are open systems –
they affect and are affected by their environment.

Organisation study is the systematic study and careful application of


knowledge about how people act within organisations. Whenever people
interact in the organisation many factors come into play, organisation study
attempts to understand and model these factors. It helps us to understand the
organisation at both micro and macro level. At micro level we can study the
individual and group dynamics and at macro level we can study the whole
organisation and how they adopt strategies and structures.

With this perspective the organisation study was done at Precise Small
Motors Private Limited and the details are discussed in the forth coming
chapters.

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Chapter 1- INTRODUCTION August, 2018

1.2 IMPORTANCE AND NEED OF THE STUDY

The organisation study is aimed at seeking information from the company


and its various departments, about its history, nature of business, vision,
mission, policies and procedures, objectives and strategies, products and their
competitors and relevance of their products to various industries.

The main purpose of the study is to know the organisation as a whole, to


obtain detailed information about the organisation from different aspects,
different departments, interdependence of each department on another and
their function in detail. Further it provided an insight into the practical
aspects of the working of the organisation.

The importance of the study is that it allows students to test out their interests
and develop their long-range career plans and provide a basis for selecting
elective course work which integrates their studies and career goals.
Internship programs develop students’ overall maturity by strengthening
resourcefulness, problem-solving skills, self-confidence, self-discipline and
sense of responsibility.

The report traces the strengths, weakness, opportunity and challenges of the
company and to suggest necessary actions for improvement and betterment.
It also explains values technologies adopted by the company

1.3 OBJECTIVES OF THE STUDY

• To analyse the functioning of each department and organisational


practices.
• To make SWOC (Strengths, Weakness, Opportunities and
Challenges) analysis of the organisation.
• To report findings and propose suggestions for the betterment.

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Chapter 1- INTRODUCTION August, 2018

1.4 SCOPE OF THE STUDY

The scope of the study in Precise Small Motors Private Limited enabled in
understanding the entire process of each and every department. The
information availability, products manufactured. The main focus of the study
is to know the organisational structure, interdependent of each department on
another and their functioning.

1.5 SOURCES OF DATA COLLECTED

Data collection process starts from the understanding of functions of various


departments. The data collected covers primary data as well as secondary
data. Primary data is collected through observation made in the organisation
and interview with departmental heads while secondary data is collected
through manual records and company website.

FLOWCHART 1.1 Showing the Sources of data

Observation in
the
organisation
Primary data
Interview with
departmental
SOURCES heads
OF DATA
Manual
records
Secondary
data
Company
website

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Chapter 1- INTRODUCTION August, 2018

1.6 LIMITATIONS OF THE STUDY

There were some limitations in conducting the organisation study at Precise


Small Motors Private Limited. They are:

The scope of the study is limited to organisation structure and SWOC


analysis and area of concentration was mainly Precise Small Motors Private
Limited.

The time span of this project was very limited i.e., 4 weeks, to collect
information and covering all aspects of all the departments was major
constraints and in-depth study of the organisation is unable to carry out. The
company has limitations to disclose their financial details, so a detailed
analysis of financial performance was not possible.

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CHAPTER – 2

INDUSTRY PROFILE
Chapter 2- INDUSTRY PROFILE August, 2018

2. INDUSTRY PROFILE

2.1 INTRODUCTION

Industry Profiles are in depth documents that give insight into an industry,
where it came from, and where it appears to be going. A typical report looks
at the industry leaders, forces affecting the industry and financial data for the
industry.

An Industry is a classification that refers to groups of companies that are


related based on their primary business activities. It is a group of similar
firms which are engaged in manufacturing, processing and preservation
activities.

Manufacturing industry refers to those industries which involve in the


manufacturing and processing of items and indulge in either creation of new
commodities or in value addition. The final products can either serve as a
finished good for sale to customers or as intermediate goods used in the
production process.

FLOWCHART 2.1 – Showing classification of Manufacturing Industry

MANUFACTURING
INDUSTRY

Aerospace and Transportation Electrical


Machinery
defence industry equipment Equipment
Manufacturing
manufacturing manufacturing manufacturing

Consumer Commercial Air, liquid and


Aerospace
Vehicle industrial electric gas control
Manufacturing
Manufacturing products product
manufacturing manufacturing

Aviation Consumer car Electric motors Environmental


Equipment manufacturing manufacturing control
Manufacturing machinery
manufacturing

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2.2 MEANING OF ELECTRIC MOTOR


An Electric Motor is an electrical machine that converts electrical energy into
mechanical energy. An electric generator operates in the reverse direction,
converting mechanical energy into electrical energy. Most electric motors
operate through the interaction between the motor’s magnetic field and
winding currents to generate force. In Certain application, such as in
regenerative braking with traction motors, electric motors can be used in
reverse as generators to recover energy that might otherwise be lost as heat
and friction.

Electric Motors can be powered by direct current (DC) sources, such as from
batteries, motor vehicles or rectifies, or by alternating current (AC) sources,
such as a power grid, inverters or generators.

Electric motors produce linear or rotary force (torque) and can be


distinguished from devices such as magnetic solenoids and loudspeakers that
convert electricity into motion but do not generate usable mechanical force,
which are respectively referred to as actuators and transducers.

FIGURE 2.1 Showing Electric Motors

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2.3 CLASSIFICATION OF ELECTRIC MOTORS

The primary classification of Electric motors is based on DC Motors, AC


Motors and Special Motors. They are also general-purpose Motors with
standard dimensions and characteristics provide convenient mechanical
power of industrial use. The major classification of Electric Motor is shown
below

FLOWCHART 2.2 Showing the classification of Electric Motors

Electric Motor

DC Motor AC Motor
Special motors

Shunt Motor
Induction
Motor Stepper Motor

Separately Excited
Motor
Synchronous Brushless DC
motor Motor

Series Motor
Hysteresis
motor
Permanent Magnet
DC (PMDC)
Universal
Motor
Compounded
Motor

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2.4 HISTORY OF ELECTRIC MOTOR

Table 2.3- Showing the history of Electric Motors

Date and Inventor of Electric Motor Chronology


Electric Motor
1740s, Andrew Gordon and Experimentation with
Benjamin Franklin Electrostatic motors
1820, Hans Christian Orsted He was the first to note a
compass needle deflected from
magnetic north when an electric
current from a battery was
switched on and off, confirming
the direct relationship between
electricity and magnetism.
1820, Andre Marie Ampere Invented the Solenoid (Metallic
Coil)
1821, Michael Faraday He was a British scientist,
showed continuous
electromagnetic rotation resulted
by suspending a magnetic wire in
an electric field.
1830, Johaan Michael Austrian Mechanic, constructed
an Electric motor according to
the plans of an Austrian Physicist
1831, Michael Faraday Discovered and investigated
induction law in terms of electric
current generation in a varying
magnetic field.
1825-1833, William Sturgeon Invented Electromagnet and built
first commutated rotating electric
machine that was demonstrated
in London.
1837, Thomas Davenport Obtained first US electric motor

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patent
1885, Galileo Ferraris Invented first AC Induction
motor using two phase AC
windings in space quadrature.
1889, Frank Julian Sprague Developed new constant DC
motor and issued first important
industrial electric motor
catalogue
1935, Kemper Built a working linear induction
motor
1945-49, Laithwaite First full size working model of
linear induction motor.

The foundation of electric motor invention was only laid after battery,
magnetic fields from the electric currents and electromagnet made their way.
Throughout the world there were many inventors who passionately work
towards developing solutions to the electrical science field.

The first electrical motor is known to have been a simple electrostatic motor
fathered by Andrew Gordon in 1740s. Later in 1820, Andre -Marie Ampere
discovered the Ampere’s force law. This idea was further shaped into a
reality by British chemist and Physic, Michael Faraday.

In the year 1821 British scientist Michael Faraday explained the conversion
of electrical energy into mechanical energy by placing a current carrying
conductor in a magnetic field which resulted in the rotation of conductor due
to torque produced by the mutual action of electric current and field. Based
on his principle the most primitive of machines a DC (Direct Current)
machine was designed by another British scientist William Sturgeon in the
year 1932. But his model was overly expensive and wasn’t used for any
practical purpose.

Thomas Davenport created a DC motor for commercial purpose. His


machine could power the printing press as well as powered machines. Later
in the year 1886, the first electrical motor was invented by scientist Frank
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Julian Sprague. That was capable of rotating at a constant speed under a


varied range of load and thus derived motoring action.

In 1905, Alfred Zehden described linear induction motor that could be used
in the lifts or trains in a patent form. And it took around thirty years from
then for kemper to build this linear induction motor for use in 1935. This
motor was further improvised by Laithwaite. He was the one to introduce
first ever full-sized working model of this induction motor.

It’s amazing to witness how conventional motors have progressed to be


strong horse power motors of today. Most of us would say we don’t see this
wonder invention everyday just as we see other inventions around us. This
underestimated invention is part of most of the electrical devices we use
today.

Figure 2.2- Showing the first Electric Motor

Figure 2.3- Showing the early Electric Motors

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2.5 ELECTRIC MOTORS INDUSTRY IN INDIAN


SCENARIO

Electric motors are the essential of every industry in India. AC and DC type
electric motors are integral parts of Electric parts of electrical equipment
industry in India. However, the electric motors also use for domestic purpose.
Agriculture and industrial sectors are the main consumers of electric motor
industry in India consuming more than 75 percent of the consumption.

India is a developing country and there is lot development expected in


industrial sectors in coming 5 to 10 years. The government is investing more
in infrastructural activities like power, steel, cement and construction. This is
boosting demand for electric motors. According to reports published by
analyst and researchers there is a constant rise in the industry from past 5
years and lot more is coming in the next 5 years. This industry is driven by
the unorganised sectors which is using low technology, but a large portion of
this industry is also owned by large national and international players. The
availability of good labour and other resources for manufacturing attracting
FDI in this sector in India. Moreover, the revenue earned by the exports of
electric motor is a good source of income for the government.

Main Drivers and challenges of Electric Motor Industry in India

Drivers

• Rise in infrastructure investments.


• Industrial growth.
• Developments in the power sector.
• Growth in Consumer Durables.
• Agricultural Pumps Demand.
• Robust Automotive Market.
• Healthy Economic outlook.

Challenges

• Volatile Raw Material prices.


• Lack of capacity utilization.

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• Consumer Outlook.

While China has already accrued a percentage of supremacy in Electric


Motors industry, India seems to be gearing up to emerge as the next potential
growth ground for this business space. A reliable motor systems market
assessment report actually states that Asia Pacific may plausibly dominate
the overall electric motor industry over 2017-2024, with a target revenue
anticipation of over USD 20 billion, APAC’s projected dominance may be
attributed to the robustly expanding automotive sector across the emerging
economies of India and China, that has been currently undergoing a
homogeneous transition of sorts. This shifts essentially comes in the wake of
global pressure to become completely electrified economies in the next few
decades- a ranging trend that is driving Indian electric motors market. Not to
mention the country boasts of regulatory backing, with Modi Government
announcing the long term EV production policy. Spread headed by
paramount industry leaders, that is expected to further catalyse India Electric
Motors industry. The outline of the developments underlining electric motors
industry in India has been elucidated below, which would indeed validate
why India is most eligible contender for the growth of Industrial Electric
Motor Market.

• Kia motors India plans to showcase a portfolio of electric vehicles,


plug-in hybrids, and other cars in India, that may eventually have an
appreciable impact on electric motor industry India.
• Maruthi Suzuki plans to launch its first EV in India, deploying the
tech expertise from Suzuki. The company’s parent firm has also
teamed with Toyota for introducing EV’s in India, thus providing the
much-needed boost for India Electric motor Industry.
• Lucas TVS plans to launch traction motors for EV’s in India electric
motors market, which TVS group believes, may be de-risking tactic
to traverse along the path of global transition towards EV production.
• Tata Motors – owned jaguar land rover has been earnestly waiting for
regulatory clearance to introduce its EV range in India, which is
expected to create a mammoth market for electric motors in the

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country. Post regulatory approval, the EV launch in the nation is


certain to create a storm of sorts in electric motors Industry in India.

2.6 ELECTRIC MOTORS INDUSTRY IN GLOBAL


SCENARIO
Electric motors debuting in the global industrial arena may have been quite
breakthrough back in the day, however, as on today, these components have
extensively broadened their scope of application. Pertaining to their
deployment in a slew of devices, subject to their highly efficient rotational
properties, industrial electric motors market has been experiencing a rather
profound growth rate since its inception. As the wheels of the century turned
and smart technology has made its presence felt, a design and deployment to
smart devices- a trend that has provided a substantial impetus to the overall
industrial electric motors market.

Global Electric motor market is estimated to reach $173 billion by 2024,


growing at CAGR of 5.7% from 2016 to 2024. Electric motors are a device
driven by magnetic force which transforms electric into mechanical energy.
It is one of the biggest advancements in the field of technology and
engineering. These brilliant discoveries inaugurated an era of active research
and many new inventions have been developed ever since then. There are
different types of motors developed for different purposes. Apart from basic
types of motors, several different types of motors have been developed with
special features such as stepper motor, Linear Induction motor and others,
designed according to the needs of the industry. Motors have a wide variety
of uses and are found in cars, hair dryers, fans, drills, clocks, fridges, water
pumps, DVD players, Mixers, Grinders, washing machine and industrial
equipment including mills, robots, extruders and fork lift trucks and among
others.

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2.6.1 SCOPE OF GLOBAL ELECTRIC MOTOR MARKET


The global electric motor market is segmented based on the output power,
type, application and geography. They are bifurcated into:

❖ Output Power Segment


➢ Fractional Horse Power (FHP)
➢ Indicated Horse Power (IHP)

❖ Type Segments
➢ AC Motor
➢ DC Motor
➢ Hermetic Motor

❖ Application Segments
➢ Motor Vehicle
➢ HVAC Equipment
➢ Machinery
➢ Household Appliances
➢ Aerospace
➢ Commercial

❖ Geography Segments
o North America
• US
• Canada
• Mexico
o Europe
• Germany
• France
• United Kingdom
• Spain
• Others

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o Asia – Pacific
• China
• India
• Japan
• South Korea
• Others
o Rest of the world
• South America
• Middle East
• Africa

2.6.2 MAIN DRIVERS AND CHALLENGES OF GLOBAL


ELECTRIC MOTOR INDUSTRY
Drivers
• Increasing Automobile Production.
• Adoption of electric vehicles.
• Growing application of induction motors and electronic motors
replacing gas turbines in industrial plants are also expected to drive
the market.
• Rapid commercialisation and urbanisation coupled with various on-
going construction projects of mega cities and metro rails in the
emerging economies like Saudi Arabia and India would provide
opportunities in the upcoming years.

Challenges
• Fluctuation in the price of electronics in the emerging economies.
• Shortage of raw material may hinder the growth of the market.
• Limited portability of electric motors.
• Proactive government incentives.

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2.7 KEY PLAYERS IN ELECTRIC MOTORS INDUSTRY

➢ Indian Companies
• Precise Small Motors Private Limited.
• Bharath Heavy Electricals Limited.
• Siemens.
• ABB India Limited.
• Crompton Greaves.
• Bajaj Electricals Limited.
• Mysore Electrical Industry.
• Kirloskar Electric Company Limited.
• Karnataka Vidyut Company.
• Integrated Electricals.
• Hindustan Electric Motors.
• Lucas-TVS.
• New India Electricals Limited.

➢ Overseas Companies
• Emerson Electricals.
• General Electricals.
• Hitachi.
• Lincoln Electric company.
• TECO (Tampa Electric Company).
• WEG Industry.
• Schneider Electric SE.
• Baldor Electric company.
• Denso Corporation.
• Bosch corporation.
• Toshiba International Corporation.
• General Electric Company.

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2.8 PROGRESS IN ELECTRIC MOTORS TECHNOLOGY

Electric motors are decidedly not part of an old-fashioned area of research.


They are the most popular machines of everyday life and the number of their
types increases with the development of science and technology, e.g. SRMs,
piezoelectric motors, transverse flux motors, written pole motors, various
hybrid motors, smart motors, linear motors, etc. progress in electric motor
technology is stimulated by:

• Materials Engineering: The high temperature superconductors,


amorphous laminations, powder materials, high temperature
ferromagnetic alloys, wires with heat activated adhesive overcoats,
very thin insulation materials, high temperature insulating materials,
magnetic liquids etc.
• Impact of power electronics: variable spread drives, switched
reluctance motor drives.
• Impact of new control strategies: self- tuning electromechanical
drives, ‘intelligent’ drives, fuzzy control, sensor less control.
• Impact of new energy sources, e.g. solar panels, fuel cells, etc;
• New areas of application e.g. robotics, electric cars, aerospace,
vacuum, high pressure liquids, harsh environment, nuclear
technology, mechatronics, microelectromechanical systems (MEMS),
computers, consumer electronics, large drives, bullet trains, linear
metro, magnetic levitation trains, naval applications, electromagnetic
launchers, correction of satellite trajectories;
• Need for energy saving (energy efficient motors);
• Demand on high speed motor drives, e.g. motors for compressors;
• Increased performance to cost ratio.
• Impact of computational electromagnetics: finite element method,
boundary element method, edge element method;
• Application of optimization methods, e.g. artificial neutral networks,
genetic algorithm, etc.

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2.9 TRENDS IN ELECTRIC MOTORS


• Energy efficient electric motor

The demand for energy efficient motors from end user industries such as
power and energy, automobile, and others has been strong. However, they
are demanding energy efficient electric motors to reduce their energy costs.
Additionally, such engine also reduces the carbon emission, which help
companies to meet their sustainability goals. Also, some government have
imposed strict regulations that will increase the demand for energy efficient
electric motors in the future.

• Rise in prices
The increase in global steel prices is expected to increase the price of electric
motors by 15% to 20% by 2022. Such changes will affect the prices of
motors related to efficiency standards. Though the price of energy efficient
electric motors might increase, buyers can reduce their energy costs.
• Customised electric motor
The supply market of electric motors is highly fragmented due to the
presence of several regional and global suppliers, which intensifies the
competition. To increase competitiveness, suppliers are customising their
electric motors to differentiate their products and provide products according
to the needs of buyers. Consequently, buyers require customised products to
avoid compatibility issues such as load efficiency.
• Increased production of high power to weight ratio motors
Industrial buyers from the automobile, electronic device, and aircraft sector
are focused on reducing the overall weight of their product without
compromising on functionality and power. As a result, they demand motors
with high power to weight ratio. For instance, in aircraft manufacturing, the
use of electrical drives in aircraft up to 2.20 ton had a limitation in take-off
weight because of the high weight of the electric motor. This issue can be
addressed by the use of a high power to weight ratio electric motors.

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Chapter 2- INDUSTRY PROFILE August, 2018

2.10 FUTURE OUTLOOK OF ELECTRIC MOTOR

Figure 2.4- Showing the future Electric Motor

The development of electric motors technology is stimulated by new


materials, new areas of application, increased reliability demand, new
topologies, integration of computers, new control strategies and modern
CAD techniques.

• Motors with brushes and sliding contacts are gradually replaced by


brushless motors. Market demand on AC and brushless motor
increases while the demand on DC commutator motors will decline in
the nearest future.
• Electrical motors operating at high temperatures between 500 to 600
degree Celsius can be commercially available in the next few years.
• Fast development of electrical drives integrated with solid state
converters and intelligent controllers is expected in the next future.
• Innovative electric motors for the future electric power train.
• Electric motors are also space saving, failsafe and energy efficient, it
could play a key role in the future of electric mobility.
• From the save our planet and improved quality of life point of view,
energy conservation and power quality are the highest priority
requirements to be met when designing, installing and refurbishing
electric motors and drives.

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CHAPTER – 3

COMPANY PROFILE
Chapter 3 COMPANY PROFILE August,2018

3.COMPANY PROFILE
3.1 PRECISE SMALL MOTORS PRIVATE LIMITED
Precise Small Motors private Limited, Bangalore is Private Limited
Company incorporated in the year 1994 to manufacture Fractional Horse
Power motors for home appliances and Switchgear Industries and to cater the
requirements of engineering industries, of clients in India and abroad. The
promoters are experienced in the field, and have expertise in the field of FHP
motors. The company has equipped itself with state of art automatic
machines to manufacture these motors in high volume with consistency in
quality. The methods used to manufacture has been proven from time to time
and as a result the company has been in a position to hold on to customers
over the years. The company has a team of technically qualified personal
backed with experience work force to manage its affairs.

3.2 BLG GROUP OF INDUSTRIES


The BLG group of industries mainly has three verticals, they are:

• Precise small motors private limited- Manufacturing of FHP motors


and Vacuum Pumps.
• Adpac industries- Manufacturing of Corrugated Boxes.
• Adcolours- Multicolour printing.

3.3 HISTORY OF BLG GROUP COMPANY

TABLE 3.1 – Showing History of Precise Small Motors Private


Limited
1994 Incorporated as a private limited company
in the name of Precise Small Motors
Private limited.
1996 Commenced manufacturing of motors for a
switchgear industry.
2000 Added another vertical in Packaging by
taking Adpac Industry
2005 Added a new vertical in printing industry
in the name Adcolours.

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2010 PSM Certified as an ISO 9001: 2008


Certified company.
2014 • Commenced manufacturing of vacuum
Pressure pumps and Induction Motors.in
the motor division.
• Supplier to Merck since 2014.
2015 Started exporting products to Australia
2018 Upgraded the ISO certification to ISO
9001: 2015 for Motor division

3.4 OBJECTIVES OF PSM


➢ To manufacture products in accordance with customer specification by
adhering to the laid down quality system.
➢ To simplify the work constituents of the product and think upon the
uniformity combined with interchangeability by adopting appropriate
manufacturing techniques.
➢ To build a quality conscious work force through adequate training and
support.
➢ Establish, implement and maintain a quality assurance system in line
with requirements of an international standard and to achieve the stated
policy.

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3.5 PRODUCTS
FLOWCHART 3.1- Showing the category of products in PSM

Induction
AC motor Motor(1/10th HP
to 5 HP)

Shunt and PMDC


ELECTRIC motors
MOTOR DC motor
(30 to 200 watts)

universal electric
AC/DC motor

3.5.1 APPLICATION OF THESE MOTORS


➢ General engineering.
➢ Lab equipment.
➢ Vacuum cleaner motor.
➢ Pressure vacuum pumps.
➢ Stirrer.
➢ Wet grinder and mixer.
➢ Switchgear.
➢ RO pumps.
➢ Power windows.
➢ Automobile Industry.

FIGURE 3.1- Showing the products of PSM

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Chapter 3 COMPANY PROFILE August,2018

3.5.2 PRODUCT SHARE OF PSM FOR 2018


Graph 3.1- Showing the Product share of PSM

Product Share

8%
8%
32%

15%

37%

Switchgear Industry Domestic and Engineering Industry


Lab Equipments Cleaning Industry
Services

3.6 TYPE OF INDUSTRY

FLOWCHART 3.2- Showing classification of Industry

INDUSTRY

Based on Based on Raw


Size Material Based on ownership

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3.6.1 BASED ON SIZE


FLOWCHART 3.3- Showing the classification based on Labour

LARGE SCALE

BASED ON SIZE
INDUSTRY

MEDIUM SCALE
INDUSTRY

SMALL SCALE
INDUSTRY

Precise Small Motors Private Limited is categorised as a Small & Medium


Scale Industry. As defined, Medium Scale Industry are the industries with
good infrastructure, manpower and the capital up to Rs 5 crores.

Medium scale industries are important for the industrialisation of any


country. They can produce both capital and basic goods that are essential for
the economic development. Only these industries can generate the money
required for research to develop new technology.

Small and medium industries also have the large-scale production that help in
lowering the cost of goods. Here, the capital per unit is influenced by the
large-scale organisations. Lower prices which increases demand which
triggers more

production. It opens opportunities for small and cottage industries and this
leads to industrialisation of the country. These industries set up both new and
export-oriented industries which facilitates earning of foreign exchange.

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3.6.2 BASED ON RAW MATERIALS


FLOWCHART 3.4- Showing classification based on Raw materials

BASED ON RAW
MATERIALS
Heavy Industries

Light Industries

Precise small motors private Limited comes under both the category i.e.,
heavy industry and light industry. As defined, Industry which use heavy and
bulky raw materials and produce the products of the same category. It also
uses light raw materials during the assembly stage.
3.6.3 BASED ON THE OWNERSHIP
FLOWCHART 3.5- Showing the classification Based on Ownership

Private Ltd
BASED ON OWNERSHIP

Public sector

Joint sector

Co operative sector

Multi- Nationals

Precise Small Motors Private Limited come under category of Private Sector.
As defined, Private Sector Encompasses all for profit businesses that are not
owned or operated by the government. The part of National economy made

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Chapter 3 COMPANY PROFILE August,2018

up of Private enterprises. It Includes the Personal sector (households) and


corporate Sector (companies), and is responsible for allocating most of the
resources within an economy.

Private Sector workers tend to have more pay increases, more career choices,
greater opportunities for promotions, less job security and less
comprehensive benefit plans than public sector workers.

3.7 NATURE OF BUSINESS


Precise Small Motors Private Limited, a pioneer in Electric Motor industry in
India and manufacturers of diversified range of products and the company
has incorporated in 1996 for manufacturing Electric Motors for Switchgear
Industry.

3.8 ORGANISATION STRUCTURE


3.8.1 MEANING
The typical Hierarchical arrangement of lines of authority, communications,
rights and duties of an organisation. Organisational structure determines how
the roles, power and responsibilities are assigned, controlled and coordinated,
and how information flows between different levels of management.

A structure depends on the organisation’s objective and strategy. In a


centralised structure, the top layer of the management has most of the
decision-making power and has tight control over departments and divisions
may have different degree of independence.

Organisations have formal structure to achieve their objectives.


They have various roles in the organisation such as: Managing Director,
Director, Plant Manager, Production Manager, Supervisor and Employees.
They also have formal designated Departments such as: Human Resource
Department, Production Department, Stores and purchasing Department,
Finance and Accounts department, Administration and Marketing
Department.

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3.8.2 STRUCTURE OF AN ORGANISATION


A. BASIS OF DEPARTMENTATION
Precise Small Motors Private Limited is a manufacturing concern of
moderately medium size. We can see here function wise departmentation. It
facilitates effective utilisation of manpower and resources. It is simple,
economical and reasonable organisation pattern.
B. LEVELS OF ORGANISATION
The organisation of Precise Small Motors Private Limited consists of 3
levels, they are
➢ TOP LEVEL consisting of Managing Director and Board of
Directors.
➢ SECOND LEVEL consisting of heads of various departments.
➢ THIRD LEVEL consisting of Assistants and Working Staff.

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3.9 ORGANISATION CHART OF PRECISE SMALL


MOTORS PRIVATE LIMITED

FLOWCHART 3.6- Showing Organisation structure of Precise Small Motors Private


Limited

Managing
Director

Finance and Human Stores and


Design Production Quality
Accounts Resource Purchasing
Engineer Department Department
Department Department Department

Machine Motor HR Stores Quality


Accountant
shop division Manager Manager Supervisor

Operators Armature
Staff Assistant Assistant

Stator Assembly

Trainee
Varnishing

Assembly & Testing

Despatch

3.10 BUSINESS OPERATIONS

Precise Small Motors Private Limited, Located in plot Number B-243, 6th
Main Road, 2nd Stage Peenya, Bengaluru- 560058. They are the
manufacturers of a diversified range of electric motor products and the
company was incorporated in 1996 as manufacturer of Electric Motor to
Switchgear Industry.

The company specialises in manufacturing of Fractional Horse Power


Electric Motors that are primarily used by General Engineering, Automobile
Industry, Vacuum pump Motors for further Manufacturing Various types of
components. Its product range includes AC motor, DC motor and both AC

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Chapter 3 COMPANY PROFILE August,2018

and DC, customised machines to meet the specific requirements of their


clients

3.11 FUNCTIONAL DEPARTMENTS


Even in the smallest business a number of key tasks or functions, must be
done regularly. Stock must be bought, bills must be paid, customers must be
served and customer enquiries must be answered. In a small firm all these
jobs may be done by one or two people. In a large and medium scale
business, people specialise in different tasks. For example, people in the
purchasing department is assigned to purchase the required stock, account
staff to pay the bills, checkout staff to serve the customer and customer
service staff to answer queries.

3.12 GENERAL FUNCTIONAL AREAS IN BUSINESS


In a large organisation, it is usually easier to identify separate functional
areas because people work together in departments. Each department carries
out the tasks that relate to a particular area. In small and medium scale
business the various tasks carried by very few people. For example, Stores
department is responsible for purchasing, storing and verifying the stock. The
main functional areas in the business organisations are as follows:

FLOWCHART 3.7 - Showing the General Functional areas in business

Production
department

Accounts
Design and
and Finance
Development
department

Functional
areas
Human
Stores
Resources
department
department

Marketing Purchasing
department department

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3.13 FUNCTIONAL DEPARTMENTS OF PRECISE


SMALL MOTORS PRIVATE LIMITED
• Human resource Department.
• Stores Department.
• Design and Development Department.
• Production Department.
• Accounts and Finance Department.
• Quality Department.
• Administration Department.
• Marketing Department.

3.13.1 HUMAN RESOURCES DEPARTMENT

Human Resources
Manager

Staff / Workers

Trainee

3.13.2 STORES DEPARTMENT

Stores Manager

Assistant

Staff

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3.13.3 PRODUCTION DEPARTMENT

Production Manager

Machine Shop Motor division


(Supervisor) (Supervisor)

Operators Armature

Stator Assembly

Varnishing

Assembly and
Testing

Despatch

3.13.4 ACCOUNTS AND FINANCE DEPARTMENT

Finance and Accounts


Manager

Accountant

Assistant

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3.13.5 QUALITY DEPARTMENT

Quality Supervisor

Assistant

Workers

3.14 LIST OF CORPORATE CUSTOMERS

• ASEA Brown Boveri (ABB).


• Crompton Greaves.
• Bharath Heavy Electricals Limited (BHEL).
• ALIND Switchgear Limited.
• GEC.
• Mysore Electrical Industries (MEI) & Power Gear.
• Gayathri Sugar limited.
• J.K. Lakshmi Cements Ltd.
• Transcore Technologies.

PSM also provide services for winding of Armature to Automobile and


Appliances Industries Like

• IFB
• LUCAS
• TVS
• KENT

Overseas Clients like

• Hawker Siddeley, Australia.


• LKH Switchgear SDN BHD, Malaysia.
• Scat Technologies, Russia.
• Heat Wise Inc, USA.

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Chapter 3 COMPANY PROFILE August,2018

• Cyient limited
• Laporte Ball Trap
• Ganser Lift System
• Merck Life Science Private Limited.
• Lippe Lift
• M.P. D.E Jager
• Paralock AS

3.15 COMPETITORS OF PSM

• Electric Motor Solutions


• Kirloskar Electric Company Limited
• Brigade Power Tools and Services
• Electra Motors
• Indian Electrical Industries
• Gearx Manufacturing
• Revolution Technology
• Hyraulic Gear Motors

3.16 INFRASTRUCTURE AT PSM

PSM has determined, provided and maintained the infrastructure necessary


for the operation of its process and to achieve conformity of products and
services.

Infrastructure includes:

• Buildings and associated utilities.


• Equipment including Hardware and Software.
• Transportation resources.
• Information and communication technology.

The Company activities are carried out in a spacious building, computers


with Local Area Network, Internet Connection, Phone, Fax and plotter are
available. Records of breakdown are maintained in equipment maintenance
register.

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PSM takes the services from the external agencies for breakdown of
computers, printer and plotter. Records of repairs are maintained. Back up of
data is taken on monthly basis.

Company activities are carried out in a spacious building and plant has well
illuminated shop with sufficient equipments required for product realisation.

Enough workplace has been provided to cover existing as well as future


requirements, A master list of machines with details of preventing and
breakdown maintenance and supporting records are maintained.

3.17 QUALITY POLICY OF PSM

“To provide utmost satisfaction to our customers by providing quality


products and assemblies as per customer Requirements.

To incorporate improvements on continual basis in all activities through


established Quality Management System and team work.”

3.18 SAFETY POLICY


• Safety Policy shows the commitment of PSM’s Management and
workers to health and safety.
• Aims to remove or reduce the risk to the health safety and welfare of
all workers contractors and visitors and anyone else who may be
affected.
• Aims to ensure all work activities are done safely.
• Plant and Substances in a safe condition.
• Information, Instruction, training and supervision that is reasonably
necessary to ensure that each worker is safe from injury and risk to
health.

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3.19 5-S POLICY

The Japanese philosophy of 5-S is meticulously followed in the company and


all employees are trained on these concepts. The 5-S program is usually a
part and key component of establishing a visual workplace and are both a
part of Kaizen- a system of continual improvement. Employees are expected
to follow these 5-S Passionately.

The list describes how to organise a work space for efficiency and
effectiveness by identifying and storing the items used, maintaining the area
and items, and sustaining the new order.

SEIRI (Sort out) - Stratification Management for sorting out by keeping what
is needed and getting rid of the unnecessary things.

❖ Make work easier by eliminating the obstacles.


❖ Reduce chance of being disturbed with unnecessary items.
❖ Prevent accumulation of unnecessary items.
❖ Remove unnecessary items and dispose of them properly.
❖ Evaluate necessary items with regard to department/ cost/ other
factors.

SEITON (Systematic arrangement) – The simple rule of a ‘a place for


everything and everything in its place.’

❖ Arrange all necessary items in order so they can be easily picked for
use.
❖ Prevent loss and waste of time.
❖ Make it easy to find and pickup necessary items.
❖ Ensure first come first serve basis.
❖ Make workflow smooth and easy.
❖ Can also be translated as ‘set in order.’

SEISO (Spic and Span) – cleaning with the purpose to inspect and achieve
zero dust/ dirt/ garbage.

❖ Clean your workplace completely.


❖ Use cleaning as inspection.

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❖ Prevent machinery and equipment deterioration.


❖ Keep workplace safe and easy to work.

SEIKETSU (Standardisation)- Visual Management for maintaining


standards.

❖ Maintaining high standards of housekeeping and workplace


organisation at all times.
❖ Maintain cleanliness and orderliness.
❖ Maintain everything in order and according to its standard.

SHITSUKE (Sustain)- Commitment with passion to do things the way they


are supposed to be done.

❖ To keep in working order.


❖ Continuous training and maintenance of standards.
❖ The organisation must build a formal system for monitoring the
results of the programme.
❖ To maintain housekeeping and conduct audits and so forth.
❖ Ensuring that the company continue to continually improve using the
previous stages of 5S

3.20 ENVIRONMENT FOR THE OPERATION OF


PROCESS IN PSM

The Environment of PSM consist of a combination of human and physical


factors such as:

• Social (Non-Discriminatory, Calm, Non-Confrontation).


• Psychological (Stress reducing, Burnout prevention, Emotionally
protective)
• Physical (Temperature, Heat, Humidity, Light, Airflows, Hygiene,
Noise)

PSM has provided a comfortable work environment for their employees. In


addition to physical factors human element is crucial as regards to company
is concerned and hence the Gangways are marked, Shoes, Gloves and
Helmets are provided to the operators, which will enable safety. First Aid

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box, Fire extinguishers are also provided. The office is well illuminated and
is equipped with computers, phone, fax, printer and internet facility to
achieve conformity to the product requirements and also has generator to
take care of the power shut down.

3.21 ORGANISATIONAL KNOWLEDGE

PSM has determined the knowledge necessary for the operation of its
processes and to achieve conformity of products and services.

This Knowledge is maintained and will be made available to the extent


necessary. When addressing changing needs and trends, PSM, considers its
current knowledge and determines how to acquire or access any necessary
additional knowledge and required updates.

Organisational knowledge consists of knowledge gained from past


experience, information used and shared to achieve quality objectives.

Internal sources of knowledge: Intellectual property, Lesson learned from


failure and successful projects, Capturing and sharing undocumented
knowledge, Experience, Results of improvements in process of products and
services.

External sources of knowledge: Standards, Academia, Conferences,


Gathering knowledge from customers/ External Providers.

3.22 REGULAR MONITORS AND REVIEWS OF PSM FOR


THE REQUIREMENTS OF THESE PARTIES

❖ Customers
▪ Good quality of product supplier.
▪ Timely delivery of finished product.
▪ Competitive price.
▪ Proper communication during all stages including during the quality
issues.
▪ Better work environment.
❖ Supplier
▪ Good and clear communication while placing order.

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▪ Support in case of any quality issues.


▪ Proper handling of a product.
❖ Neighbours
▪ No disturbance
▪ No pollution.
▪ Good relation
❖ Bank
▪ Timely repayment of loan amount.
▪ Working capital margins.
▪ Good communications.
❖ Government
▪ Compliance to statutory and regulatory authorities.
▪ Timely submission of reports.
❖ Society
▪ Compliance to statutory and regulatory authorities.
▪ No disturbance.
▪ No pollution.
❖ Employees
▪ Good and healthy work environment.
▪ Safe working conditions.
▪ Clear work responsibility.

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CHAPTER – 4

FUNCTIONAL AREAS
Chapter 4- Functional Areas August, 2018

4. FUNCTIONAL AREAS

4.1 INTRODUCTION

Even in the smallest business a number of key tasks, or functions, must be


done regularly. Stock must be bought, bills must be paid, customers must be
served and customer enquiries must be answered. In a small firm all these
jobs may be done by one or two people. In a large organisation, people
specialise in different tasks.

In a large and medium scale organisation, it is usually easier to identify


separate functional areas because people work together in departments. Each
department carries out the tasks that relate to its particular area.

4.2 STORES DEPARTMENT

4.2.1 INTRODUCTION

The primary function of this division is to store in house manufactured


components for further manufactured components for further manufacturing
of Electric motor as per customer requirements. It also involves storing of
bought out goods as well as semi-finished goods.

4.2.2 OBJECTIVES

• To ensure that the materials at the incoming stores are handled, store
preserved and made available in time properly to avoid deterioration.
• To control receipt and issue of items to and from incoming stores.
• To prevent overstocking and understocking of the materials.
• To ensure safe handling of materials and prevent their damage.

4.2.3 SCOPE

• Bought out and internally manufactured items required for the


assembly of the product.
• Customer supplied items.
• Finished goods ready to despatch for customers destination.
• Verification and inspection of stored goods.

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4.2.4 DEPARTMENT HIERARCHY

Flowchart 4.1 Showing the stores department hierarchy

4.2.5 PROCESS

Following are the process of store department to store the raw materials and
Finished goods.

• Receive incoming goods.


• Supervise unloading of material count, tally.
• Check for damage / shortage and prepare a report.
• Fill goods inward / day book/ daily collection register.
• Complete vendor consignment note.
• Arrange for inspection and complete the inspection.
• Prepare Goods Receipt Note (GRN) Number.
• Prepare goods rejection / Debit Note in case of goods rejection.
• Send goods to store.
• The newly sent goods has to the stores has to be accounted.
• Send other documents to respective department.
• Ensure all storage facilities are in proper working order. For
Example: check for loose racks, damaged pallets etc.
• Ensure all material handling is in good condition.
• Check and count goods before issue.
• Make entries in Bincard promptly.

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Chapter 4- Functional Areas August, 2018

• Ensure the receipts and issues are correctly documented.


• Ensure the correct accounting of stores.

4.2.6 STEPS FOR MATERIAL RECEIPT

• Receive invoice / dispatch list from vendor or supplier and inward the
invoice with gate entry.
• Check the type of receipt to be done.
• Check if the gate entry is available in the document, if not send back
the document.
• Verify the items as per the document or invoice and upload the
information in the AC Touch, an ERP inventory software.
• If it is in-house manufactured item, receive and update in tally or AC
Touch software.
• If inspection is required, then send items to quality department and
wait for their report.
• Identify the location to stored and enter in stores ledger.
• Enter the Bincard with the details like product code, GRN number,
date of receipt, quantity etc and attach it to the respective product.
• If the items have shelf life then it is stored and issued on FIFO basis.
• Then handover the relevant documents to Accounts and Finance
department for payment.

4.2.7 STEPS FOR MATERIAL ISSUE

• Get material list / pick list / ship list from user function.
• Check if material is available in stock and issue picklist as per
priority.
• If no stock is available for receipts make arrangements to purchase
the required raw materials.
• If stock exists then issue as per priority to the production department
and finished goods to customer.
• Update the transaction in tally or AC Touch.
• Send the reminders to Accounts and Finance department to collect the
payment from customers.

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4.3 PRODUCTION DEPARTMENT

4.3.1 INTRODUCTION

Production department is a division where diversified electric motors are


manufactured and are further stored so it can be obtained by the assembly
unit as and when required. The division is primarily involved in the
production and manufacturing of various electric motors as per the specified
requirements of customers.

4.3.2 OBJECTIVES

• The objective of the department is to plan, manufacture and supply


the electric motors and other related products as per specified quality
requirements by making use of appropriate resources.
• To ensure uninterrupted supply of goods and services in right quantity
at right time and at right place.
• To keep proper maintenance of plant and machinery.
4.3.3 SCOPE
• The scope of production department can be considered from the point
of view of both strategic decisions influencing the production system
and at the operational level.
• The strategic level decisions are mainly concerned with the design of
product and production system.
• Manufacturing of FHP motors, armatures, Vacuum pump motors etc.
• Supervision of manufacturing process.

FIGURE 4.1 Showing the Production floor of PSM

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4.3.4 DEPARTMENT HIERARCHY


Flowchart 4.2 showing the production department hierarchy

4.3.5 PROCESS

• Receive production order and drawings from planning.


• Check with Bill of Material details for the concerned product.
• Receive raw materials from the stores.
• Receive process drawings and standard operating procedures for the
concerned products.
• Schedule and process the raw materials as per quality work
instructions.
• Check if the product (Electric Motor) are accepted, else analyse
rejections.
• If rework is possible, reprocess the product.
• Check if all operations are completed, else continue the process as per
routine sequence.
• Testing the product manufactured.

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• Packing the product and labelling.


• Prepare the despatch list and send the finished components to store or
to concerned transporting vehicle.
4.3.6 RECORDS MAINTAINED BY PRODUCTION DEPARTMENT
• Standard Operating Procedures for each product.
• Manufacturing and Inspection chart.
• Process of setting card.
• Master list of fixtures and tools in the organisation.
• Process flow diagram for each and every product.
• Procedures / guidelines to use the machines.
• Process FMEA (Failure Mode Effective Analysis).

4.4 QUALITY DEPARTMENT


4.4.1 INTRODUCTION
PSM has established, documented, implemented and maintains a quality
management system to effectively improve its effectiveness by determining
the processes needed for quality management system and their application
throughout the organisation, determining criteria and methods needed to
ensure that both the operation and control of these activities are effective
ensuring the availability of resources and information necessary to support
the operation and monitoring of these processes, monitoring, measuring
where applicable and analysing these processes. Implementing actions
necessary to achieve planned results and continual improvement of these
processes.
4.4.2 OBJECTIVES
• To monitor and measure product quality for compliance at various
stages of manufacture.
• To have proper control over the verification of purchased materials
and for incoming inspection of components / items.
• To have a system of verification of products manufactured.
• To provide procedure for calibration/ verification of instruments and
gauges.

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• To provide procedures for analysis of data using statistical


techniques.
4.4.3 SCOPE
• The quality management system of PSM identifies what activities are
carried out in the business and provide a baseline from which
improvements can be identified and the best practices are easily
implemented.
• The core processes represent how the products are realised or rather
how customer requirements are converted into profitable outcome to
achieve customer satisfaction.
4.4.4 DEPARTMENT HIERACRCHY
Flowchart 4.3 Showing the Quality department hierarchy

4.4.5 PROCESS
PSM’s quality management system comprises of the core and support
processes, which take inputs and converts them into value added outputs to
achieve customer satisfaction. Each of these processes is aligned with the
business plan and linked to certain key performance indicators, which are
used to monitor the achievements. The core business process represent how
market opportunity is turned into profitable outcomes through customer
satisfaction. Its effectiveness is maintained and enhanced by support process.

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FIGURE 4.2 – Showing the process of Quality department

Out Going
Incoming Quality In Process Quality
Quality
Control Control
Assurance

Incoming Quality Control


It is the process of the IQC process to conduct inspections and handle quality
issues before the assembly process starts.
Specific tasks of Incoming Quality Control include:
• Perform approved vendor check list.
• Evaluate supplier quality record.
• Perform dimension, visual and functional inspection of
material/samples.
• Monitor quality control; chart of inspected properties.
• Continuously enhance the IQC process
In – Process Quality Control
It is the job to govern the quality system during the assembly process. In
order to detect and handle any problems that may arise during assembly.
Specific tasks of In – Process Quality Control include:
• Perform inspection on assembled and in process materials.
• Conduct automated and manual inspection.
• Perform in process audits to ensure process are up to standard and to
identify factors needing improvement.
Outgoing Quality Assurance.
Outgoing quality Assurance is the last process before products ships to
customers and hence is very important in ensuring the shipment is defect
free. This process also ensures the validity of previous process.
Specific tasks of Out Going Quality Assurance include:
• Perform visual and functional inspection.
• Verify first product inspection.
• Repeat approved vendor check list.
• Conduct reliability testing.

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4.4.6 RECORDS MAINTAINED IN QUALITY DEPARTMENT


• Goods Receipt Number (GRN) cum inward inspection report.
• Instrument history card.
• Inspection report.
• Control plan.
• Fly weight inspection report.
• Incoming material inspection plan.
• List of instruments.
• First piece approval process record.
• Initial sample inspection report.
4.5 HUMAN RESOURCES DEPARTMENT
4.5.1 INTRODUCTION
The Human Resources department plays a wide variety of different roles in
the success of an organisation. Human Resources development is the
framework for helping employees develop their personal and organisational
skills, knowledge and abilities. The focus of HR department in this
organisation is on developing the most superior workforce so that the
organisation and individual employees can accomplish their work goals in
service to customers.
4.5.2 OBJECTIVES
The objectives of Human Resources department are to provide human
resources with right skills. Further it is also responsible to :
• To identify and impart need based training to all personal in line with
long term goals and short-term requirements of the company through
in house and external facilities.
• To provide Human Resources required for the process laid down in
the process module.
• To ensure effective utilisation human resources and develop a good
reward system for the work force so that they stay in the firm for long
duration.
• To ensure harmonious functionality within and between different
departments.

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4.5.3 SCOPE
• The scope includes to determine the need of the staff and the
company. Managing the employee’s relations, time sheets, payslips
etc.
• Providing training to satisfy these needs and evaluate the
effectiveness of training provided.
• Maintain records of education, experience training and qualification.
4.5.4 DEPARTMENTAL HIERARCHY
Flowchart 4.4 Showing Human Resources department hierarchy

4.5.5 FUNCTIONS
• Recruitment: the success of recruiters and employment specialists
generally is measured by the number of positions they fill and the
time it takes to fill those positions. Recruiters who work in house for
recruiting and staffing services play a key role in developing the
employee’s workforce.
Recruitment of workers is based on the requirement and presence of
vacancy. Workers are appointed on the contract basis if any project is
undertaken. During recruitment the knowledge regarding particular
department is tested through orally as well as written tests and also by
testing their reading skills. After passing all these tests the candidate
is handed over to concerned department.
• Safety: work place safety is an important factor. Concerned
department have an obligation to provide a safe working environment
for employees. They also aim to ensure all work activities are done

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Chapter 4- Functional Areas August, 2018

safely. Information, instructions, training and supervision that is


reasonably necessary to ensure that each worker is safe from injury
and risk to health.
• Employee Relation: Employee relation is the HR discipline
concerned with strengthening the employer employee relationship
through measuring job satisfaction employee engagement and
resolving workplace conflict.
• Compensation and Benefits: On the compensation side, the HR
function includes setting compensation structure and evaluating the
competitive pay practices. Monthly salary including overtime is
included in the salary package and transferred to the individual bank
account. Salary is revised every year. The compensation and benefits
extended to the employees includes:
Statutory measures:
o Employee State Insurance (ESI).
o Employee Provident Fund.
o Gratuity.
o Leave Salary.
• Training and development: employers must provide employees
extensive orientation training to help them transition into a new
organisation culture. Training enables the workers to perform their
tasks in the correct procedure with less faults and also safety. They
maintain the induction training records, training and effectiveness
record. This effectiveness record includes the effectiveness of training
to each individual by recording it after 3 months, 6 months and 9
months of training and giving them remarks based on the
performance. Types of training given are:
▪ Awareness training.
▪ Internal Auditors training.
▪ Procedures and work instructions related to quality.
▪ Housekeeping training.
▪ On the job training.

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• Performance Evaluation: PSM has planned and implemented the


monitoring, measurement analysis and improvement process needed
to demonstrate conformity of the product, ensure the conformity of
quality management system, continually improve the effectiveness of
the quality management system, supplier performance, customer
feedback.
• Awareness for Human resources: PSM has ensured that persons
doing work under its control are aware of the quality policy, relevant
quality objectives, their contribution to the effectiveness of the quality
management system, including the benefits of improved performance.
The implications of not conforming with the quality management
system requirements. PSM also ensures that the personnel are aware
of their job description and their contribution to the achievements of
quality objectives.
4.6 ACCOUNTS AND FINANCE DEPARTMENT
4.6.1 INTRODUCTION
Accounts and Finance department is a part of a company’s administration
that is responsible for preparing the financial statements, for which PSM uses
Tally ERP 9 with GST software where all the major transactions are carried
in that software. This department is concerned with maintaining the general
ledger, paying bills, billing customers. It is also responsible for financial
planning, cash management, reporting of statements, auditing and
accounting.
4.6.2 OBJECTIVES
• To effectively manage funds.
• To manage payables and receivables.
• To comply with various statutory requirements.
• To ensure error free Accounting.
• To report to higher authorities.

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4.6.3 SCOPE
• It helps in arranging funds for procuring the production machinery
and supporting equipments.
• It is important for recording and reporting the cash flow transactions
of a company.
4.6.4 DEPARTMENTAL HIERARCHY
Flowchart 4.5 Showing the Accounts and Finance department hierarchy

4.6.5 FUNCTIONS
Flowchart 4.6 showing the functions of Accounts and Finance Department

Accounts
Payable

Financial Accounts
Controls Receivable

Functions

Reporting
and
Financial Payroll
Statements

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• Accounts Payable: In order to maintain great relationships with


vendors making sure that everyone gets paid on time is a vital role.
The role of the accounting department includes keeping an eye on
oppurtunities to save money, for example, determining if there are
discounts or incentives available for paying certain vendors more
quickly. At the very least, Accounts Payable should be scheduled to
assure that the least amount of money has to go out per payment ie,
no late payment charges.
• Accounts Receivable and Revenue Tracking: Another important
critical duty of the accounting department is to account for and track
receivables, including outstanding invoices. The responsibility here
includes assuring that customers pay those invoices on time, so a
system of friendly reminders is crucial.
• Payroll: Payroll is a critical function of the accounting department
and includes making sure all employees are paid accurately and
timely. In addition, proper tax is assessed and tax payments are on
time with state and federal government agencies.
• Reporting and Financial Statements: The primary reason for
collecting data properly in the accounting softaware is to prepare
financial reports that can be used for budgeting, forecasting and other
decision making processes. In addition, these and other professionals
that play a role in the growth of the business.
• Financial Controls: Financial controls include reconciliations,
dividing the responsibilities and following the basic accounting
principles, all of which are implemented with the view toward
compliance, fraud and theft prevention. The person who controls has
to ensure the procedures which are set up properly to manage that
process without errors.

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4.7 KEY PERFORMANCE INDICATORS OF PRECISE


SMALL MOTORS PRIVATE LIMITED
4.7 Showing the Key performance indicators of PSM

•Level of Customer Satisfaction. •Number of design and


development work undertaken.
•Turnover trend sales.
•Achievement of Production
•Number of validated designs. Target.
•Customer satisfactory measure.

Key Performance
Indicators

•Monitoring of cycle time for


production. •Purchase cost trend.
•% Rejection and % Rework. •Compliance to statutory and
regulatory requirements.
•Delivery Adherence.
•Cost of Maintenance.

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CHAPTER – 5

SWOC ANALYSIS
Chapter 5-SWOC Analysis August, 2018

5. SWOC ANALYSIS
5.1 INTRODUCTION
SWOC analysis is a conduct to analyse internal and external environment of
any business and non- business organisations. This analysis comprises four
components i.e., Strengths, Weakness, Opportunities, and Challenges.
Strengths and weakness are considered to be internal positive and negative
factors, whereas opportunities and challenges are conferred to external
environment. The specific analysis (SWOC) is helpful in deciding a unique
and effective strategy to meet competitive challenges. If an organisation
wants to lead in today’s competitive scenario, it has to sharpen its strengths,
and overcome its weakness in the light of opportunities.

➢ STRENGTHS
Analysing strengths is an essential part of business analysis, mainly because
it allows better decision making, planning and management. Strengths are a
property of every organisation or venture, which is used to determine what
your organisation does best, and what is good about the organisation.
Strengths are driven by the internal factors of the organisation.
Strengths of Precise Small Motors Private Limited are
❖ Quality Assurance ISO 9001: 2015: In PSM, a part of quality
management is focussed on providing confidence that quality
requirements will be fulfilled and also responsible for guaranteeing a
level of quality for the end clients.
❖ State of Art Infrastructure: The infrastructure of Precise Small
Motors Private Limited is well designed with spacious production
area and facilitates the production activities in an organised manner.
❖ High degree of functional flexibility: The workers are flexible to
work and accept other duties and responsibilities within the company.
❖ Accountability with responsibility: All the transactions dealt each
and every day is accounted and the records are well maintained.
❖ Bin card System in stores: Bin card System helps the stores
department to know the accurate receipt and issue of materials.

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❖ Proper Accounting using ERP software: The company uses the


latest software of Tally ERP 9 with GST which helps in regular
recording of transactions and generate invoice.
❖ Attrition rate is very less: The majority of the employees in this
organisation are working for more than 8-10 years.
❖ Diverse Product Portfolio: PSM is offering diversified range of
Electric Motors. It is providing the competitive advantage to the
company.

➢ WEAKNESSES
Every organisation has weakness. They are the internal factors that affects
the business by not achieving the objectives. Weakness includes what
should be avoided, areas of business which can do better. Hence these
problems have to be detected and work towards improving them.
Weakness of Precise Small Motors Private Limited are
❖ Company operations are not fully automated: Some process of
producing a product is manual, hence consume more time to
complete.
❖ Reworks and delays in production: Some times the more
importance is given for reworks so the regular production gets
delayed.
❖ Full capacity utilisation is not achieved: As the production of
Electric motors are against the orders full capacity utilisation of
machines are not achieved.
❖ Few employees are aware of automated machines: The
employees are not much aware of the advanced technological
machines.
❖ Less awareness about this company: The products and services
provided by Precise Small Motors Private Limited is not much
popular because of less advertisements. Hence people are not
aware of them.
❖ Less focus on Export Trade: Even though they have overseas
customers but the trading of goods to abroad is very less.

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Chapter 5-SWOC Analysis August, 2018

➢ OPPORTUNITIES
Opportunities are emerging emerging scenarios whereby your business can
grow and succeed with a new or existing product and services. An
opportunity might be newly emerging technology or anything that can add to
business. If the business organisation is aware of the opportunities then they
can focus on strategies and resources to achieve specific goals.
Opportunities for Precise small motors private limited are
❖ Capacity utilisation can be achieved: The company if plans the
optimum utilisation of capacity of machines, can produce more
products and can avoid production against the customer orders.
❖ Growing Electric Motor Industry: there is demand for Electric
motors to different industry. Hence has the opportunity towards the
growth of the company.
❖ Increase the use of new technology for better products and
services: Few processes of manufacturing the electric motors is
manual so if that process is automated there will be less time
consumption.
❖ To minimise the rejection: The company often faces the rejection of
products, hence the measures has to be taken to avoid the rework on
rejections.
❖ Use the AC Touch software for inventory management: The
company has to continue using the AC Touch software for better
inventory management.
❖ Effective Export promotion by Government can boost the export
trade: The company has many overseas clients but utilising the
export promotions and benefits by government can increase the
export trade.

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Chapter 5-SWOC Analysis August, 2018

➢ CHALLENGES
Challenges or Threats are the external factors that could cause trouble for the
business operations. Challenges are similar to threats but have the chance of
being overcome. Threats have the potential to damage a firm, but challenges
often already exist and need to be handled appropriately. These challenges
can only be overcome by taking the effective measures.
Challenges of Precise Small Motors Private Limited Ltd are
❖ Products rejection by customers: when products are rejected the
employee has the challenge of rework of rejection and its approval.
❖ Finished products become unsold stock: the company with the
confidence getting big order produces more goods. But when it
become unsold it is challenging for them to sell at discounted price.
❖ Rising cost of workforce due to increase in standard of living: It is
a challenge for business organisation to meet the need of employees
as the cost of living standard is increasing.
❖ Employee retention: It is biggest challenge to retain the productive
employees as they are influenced by the competitors who pay more
salary.
❖ High investment cost to install the advance technology: The
company has to incur huge investment cost for the installation
advance technology machines because it has to be imported from
other countries.

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Chapter 5-SWOC Analysis August, 2018

5.2 SWOT ANALYSIS MATRIX


Table 5.1 Showing the SWOT Analysis Matrix
STRENGTHS WEAKNESSES
▪ Quality Assurance ISO ▪ Company operations are
9001: 2015 not fully automated
▪ State of Art Infrastructure ▪ Reworks and delays in
▪ High degree of functional production
flexibility ▪ Full capacity utilisation is
▪ Accountability with not achieved
responsibility ▪ Few employees are aware
▪ Bin card System in stores of automated machines
▪ Proper Accounting using ▪ Less awareness about this
ERP software company
▪ Attrition rate is very less ▪ Less focus on Export
▪ Diverse Product Portfolio Trade
OPPORTUNITIES CHALLENGES
▪ Capacity utilisation can be ▪ Products rejection by
achieved customers
▪ Growing Electric Motor ▪ Finished products become
Industry unsold stock
▪ Increase the use of new ▪ Rising cost of workforce
technology for better due to increase in
products and services standard of living
▪ To minimise the rejection ▪ Employee retention
▪ Use the AC Touch ▪ High investment cost to
software for inventory install the advance
management technology
▪ Effective Export
promotion by Government
can boost the export trade

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CHAPTER – 6

FINDINGS, SUGGESTIONS, LEARNING


EXPERIENCE AND CONCLUSION.
Chapter 6 August, 2018

6. FINDINGS, SUGGESTIONS, LEARNING


EXPERIENCE AND CONCLUSION

6.1 FINDINGS

Based on the objectives of the Study, the following are being observed:

Objective 1- To analyse the functioning of each department and


organisational practices.
• Precise Small Motors Private Limited is a leading name in
manufacturing, supplying and exporting of wide range of motors.
• The product range includes Fractional Horse Power Motors, Electric
Motors, Vacuum pump motors, Armatures and many more.
• It has State of Art infrastructure which includes latest machinery and
advanced technical skills.
• The company has ISO 9001: 2015 Certification.
• Presently the plant has a capacity for about 1000 motors per month
and 1 lakh motors annually to fulfil the needs of their esteemed
clients.
• It has the capacity utilisation of 60%.
• The annual turnover ranges from 2 to 5 crores.
• The export percentage accounts to 20%.
• The delivery locations include all over India.
• The number of employees working in the organisation is 25.
• They also undertake machining job workers.
Objective 2 - To make SWOC (Strengths, Weakness, Opportunities and
Challenges) analysis of the organisation.
• Quality Assurance ISO 9001: 2015.
• Proper Accounting using Tally ERP 9 with GST software.
• Company operations are not fully automated.
• Growing Electric Motor Industry.
• High investment cost to install the advance technology.

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Chapter 6 August, 2018

6.2 SUGGESTIONS

Based on analysis and findings of the organisation study, the following


suggestions are made:

• The company can improve the capacity utilisation.


• The company can introduce at least one product in every two years.
• The company should develop their export markets.
• The company can also explore the possibility of providing their
products (Electric Motors) required by the Aero space Industry.
• The company should introduce new marketing strategies to build the
customer base and to strengthen its sales.

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Chapter 6 August, 2018

6.3 LEARNING EXPERIENCE


The Organisation study at Precise Small Motors Private Limited was a good
experience. During this one month of internship, got an opportunity to work
in all the departments and understand the functions and interdependency of
each department with other.

This organisation study will be really helpful in facing the corporate world
with determination and confidence.

The employees of Precise Small Motors Private Limited provided excellent


support in doing the organisation study. They guided with all necessary
information for doing the organisation study. From whom one can learn time
management, flexibility, taking an initiative, team coordination,
communication at different levels etc.

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Chapter 6 August, 2018

6.4 CONCLUSION

Precise Small Motors Private Limited as a growing Electric motor industry


with its new marketing strategies will be able to continue their business by
extending its products and services to its local as well as overseas clients.

Keeping in mind the increasing demand for quality products, they have
produced a wide range of Electric motors. As their future plans they are
focussing to develop export markets in Europe, to improve their capacity
utilisation, and also add at least one product in every two years. They have
also undertaken a project in the field of Aero space Industry.

They are in to the opinion that ‘Safety first, Quality must’, as it satisfies the
customers those who always look for the best. The organisation in the
coming years would be seen as company which is growing fast and have
success in this competitive era.

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REFERENCES
References August, 2018

REFERENCES
Websites-

• https://in.linkedin.com/company/precise-small-motors-private-limited
• https://infoline.com/precise-small-motors-pvt-ltd
• http://blggroup.tradeindia.com/
• https://www.electrical4u.com/electrical-motor-types-classification-and-
history-of-motor/
• https://www.techsciresearch.com/report/india-electric-motors-market/
• https://www.marketwatch.com/.../electric-motors-market-global-industry-
analysis

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