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EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

1 CAPITAL WORKORDER PROCESS ..................................................................... 3


1.1.1 Planned Work Order ..................................................................................... 3
1.1.3 Un-Planned / Emergency Work Order.......................................................... 7
1.1.4 Approval – Workl Order ............................................................................. 11
1.1.6 Execution – Work Order.............................................................................. 13
1.1.8 Complete – Work Order .............................................................................. 16
1.1.10 Close Work Order ..................................................................................... 19

2 Re-buildable Work Order Process: ....................................................................... 21


2.1.1 Planned Work Orders ................................................................................. 21
2.1.3 Unplanned/Emergency Work Order Process .............................................. 25
2.1.5 Approval – Work Order .............................................................................. 29
2.1.7 Execution – Work Order.............................................................................. 31
2.1.8 Rebuildable Work Order– Replacement with Repaired /New Asset ............ 34
2.1.10 Execution - Work Order ............................................................................ 35
2.1.11 Complete – Work Order ............................................................................ 39
2.1.13 Closing Rebuildable Work Order............................................................... 42

3 Child Work Order Process .................................................................................... 44

4 Planned and Unplanned Work Order by Outside Third Party Service ................. 46
4.1 Planned Work Order – Capital / Rebuildable ....................................................... 46
4.1.2 Update - Work Order .................................................................................. 47
4.1.3 Approval - Work Order............................................................................... 49
4.1.4 Execution - Work Order .............................................................................. 49
4.1.5 Complete - Work Order .............................................................................. 49

4.3 Unplanned Work Order – Capital / Rebuildable .................................................... 50

5 Request Process .................................................................................................... 51


5.1.1 Creation – Work Request ............................................................................ 51
5.1.3 Approval – Work Request ........................................................................... 55
5.1.5 Review Work Request Notification.............................................................. 57
5.1.6 Work Order from Work Request Process ..................................................... 58

6 Inspection RESULT OFFLINE .............................................................................. 63

7 Reports ................................................................................................................. 66
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

1 CAPITAL WORKORDER PROCESS


1.1.1 PLANNED WORK ORDER

Forecast Work Orders


- Forecast Planning should run to identify the scheduled expected Work Order for the specific horizon

Navigation: **** EAM Superuser >Work Order Planning>Maintenance Workbench

Process Steps
Step 1: Open Maintenance Workbench Form
Step 2: Maintenance Workbench will open
Step 3: Optionally select “Asset Number” and Click “Launch” button, or else without select “Asset Number”
click “Launch” button

Step 4: Click left side Third Tab


Step 5: Click “Forecast Work”
Step 6: Click “All Assets”

-All Assets Numbers will display, can optionally click on specific Asset Number to identify the expected work
order scheduled start date
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 7: Enter “No. of Days” in Horizon field. For Example 365, schedule will display the expected work orders
for next 365 days
Step 8: Click “Run” button

Step 9: Forecasted Work Order for next 365 days will display on the Screen
Step 10: To create Work Order, Click “Select” button for the corresponding Asset Number, Activity, and
Suggested Start Date
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Step 11: Click “Implement” to Create Work Order for selected System suggested Scheduled Activity

Step 12: Confirmation message will display

Step 13: Click left side First Tab


Step 14: Results (Capital) screen will open. Click “All Assets”
Step 15: Click on specific “Asset Number” to identify the system created Work Order Number
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EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

1.1.3 UN-PLANNED / EMERGENCY WORK ORDER

Create Work Order:


Navigation: **** Maintenance Superuser>Home

Process Steps

Step 1: Select Organization “DMR”


*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select “Work Order” tab
Step4: To update Create Work Order-Enter Work Order Number in “Work Order” field, Click “Go” and Click
“Update Work Order”. If Need to Create New Work Order, skip this step and proceed further to Step 5

Step 5: Click “Create Work Order” button

Step 6: Select “Asset Number “from List of Value. Asset Number can be “Capital” or “Rebuildable”
Step 7: Select “Activity code” to execute the Maintenance
Step 8: Alternatively select WIP Accounting class (Cost code). WIP Accounting class will be defaulted from
Asset Activity
Step 9: Firm “No”
Step 10: Select “Work Order Type”

*Note: Work Order Release Approver configured based on Work Order and Activity Type

Step 11: Select “Shutdown Type” to stop the Asset to execute the Maintenance
Step 12: Optionally change the Schedule Start date
Step 13: Click “Additional Details”
Step 14: Select “Activity Type”

*Note: Work Order Release Approver configured based on Work Order and Activity Type

Step 15: Optionally select “Activity Source”


Step 16: Enable Material Issue Request “Yes”
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Step 17: Planned “No”. Default value is “No” for Unplanned /Emergency Work orders. During execution of
Child unplanned work orders for the Planned Activity, select Planned as “Yes”

Step 18: Click “Save” button

Step 19: Click “Operation Requirements”


Step 20: Enter the Operation Sequence, Operation description, Department, Resource and Qty required
Step 21: If need, can select the existing Standard Operations. Click “Standard Op”List of Values and Click
“Quick Select”

Step 22: Click “Material Requirements”


Step 23: Enter the Operation Sequence Number and select as “Stocked Inventory”, Item code and Qty
Step 24: Alternatively Click “Copy from Asset BOM” to select the Item Code from Bill of Material
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Click Copy from


Click
Asset BOM to
Copy to
select Item
Asset
BOM

Step 25: Asset BOM screen will open. Select the Required Material

Step 26: Click “Apply” button

Step 27: Optionally select “Copy to Asset BOM” and Click “Go” to Copy Item code to Asset BOM
Step 28: Click “Apply” button on Work Order Screen
Step 29: Work Order updated successfully and Open the “Work Order”
Step 30: Click “Estimate” ”View Costs” to find the Estimated value

Step 31: Change Work Order Status as “Released” and Click “Apply” button to Release

-Work Order in Released – Pending Status. Work Order forwarded to the Approver to Release
*Note: Work Order will be forwarded for Release Approval or else Auto Released according to the Work
Order Type and Activity Type
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EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

1.1.4 APPROVAL – WORKL ORDER

First Approval:
Navigation: Oracle Application Home Page>Work list

Process Steps
Step 1: Login to the Application
Step 2: Work Order needs for Approval will be notified on Home page
Step 3: Click the “Notification”

Work Order
Estimated Cost

Click to View
Work Order
Details

Step 4: Take Actions as Required. The following actions are available

Approve:
Approve the Work Order to Execute the Maintenance Activity and notified to the Requestor

Reject:
Reject the Work Order and it will be notified to the Requestor as Rejected

Reassign:
If there is need to resend the Work Order to the person to review and take necessary action

Step 5: In this case consider Work Order approved. Click “Approve”

Second Approval:
Navigation: Oracle Application Home Page>Work list

Process Steps
Step 1: Login to the Application
Step 2: Work Order needs for Approval will be notified on Home page
Step 3: Click the “Notification”
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Click to View
Work Order
Details

Step 4: Take Actions as Required. The following actions are available

Approve:
Approve the Work Order to Execute the Maintenance Activity and notified to the Requestor

Reject:
Reject the Work Order and it will be notified to the Requestor as Rejected

Reassign:
If there is need to resend the Work Order to the person to review and take necessary action

Step 5: In this case consider Work Order approved. Click “Approve”


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1.1.6 EXECUTION – WORK ORDER


-Approved Work Order released for execution will notify the work order creator
-During Work Order execution Material (Stockable Item) should be available in sub stores. Stock
replenishment in sub stores should be done through the existing Phase 1 Inventory Process

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select Work Orders Tab
Step 4: Enter “Work Order Number”
Step 5: Click “Go”

Step 6: Click “Debrief Work Order”

Step 7: Work order transaction screen will open


Step 8: Click Resource Reporting button
Step 9: Select Resource and enter “Actual Duration” of standard operation
Step 10: Optionally select “Complete” check box

*Note: Once completed, not able to revert back

Step 11: Click Material “Reporting” button


Step 12: Select Material, enter “Qty” to be issued and select issue “Subinventory”

*Note: Material should be issued from Substores


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Complete
Operation

Step 13: Click “Apply” button to Transact

Confirmation Message

Step 14: Select Work Orders Tab


Step 15: Enter “Work Order Number”
Step 16: Click “Go”
Step 17: Click “Work Order Number Link”

Step 18: Click “Estimate” to calculate Actual cost of Work Order


Step 19: Click “View Costs” to view Estimated, Actual and Variance Cost
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Work Order Cost details shows Estimated, Actual and Variance Cost
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1.1.8 COMPLETE – WORK ORDER


-After execution of work order, it should be completed with Actual Start Time and Actual End Time

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”

*Note: Select respective Organization Name from List of Values

Step 2: Click “Go”


Step 3: Select Work Orders Tab
Step 4: Enter “Work Order Number”
Step 5: Click “Go”
Step 6: Click “Work Order Number Link”

Step 7: Click “Complete Work Order” button

Step 8: Complete Work Order screen will open


Step 9: Select Completion status as “Complete”
Step 10: Enter Actual Start Date and Time
Step 11: Enter Actual End Date and Time
Step 12: Select Reconciliation code as “COMPLETED”
Step 13: Select Equipment Shutdown Status “Y or N”

*Note: Mention Root Asset (Ex. Dredger) need to stop for work order execution
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Step 14: Enter the Meter Reading


Step 15: Select relevant “Failure Code” “Cause Code” ”Resolution Code”
Step 16: Enter Failure Date and Time

*Note: Failure Date and Time should be same as Actual Start Date and Time as entered in Step 10

Step 17: Click “Apply” to Complete Work Order

Work Order Status changed to “Complete”


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Work Request Status changed to “Complete” after Work Order “Complete”


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1.1.10 CLOSE WORK ORDER


-Work Order Close is the Final Stage

Capital Work Order

Navigation: **** EAM Superuser>Work Orders>Close Work Orders

Process Steps

Step 1: Select Organization “DMR”


*Note: Select respective Organization Name from List of Values
Step 2: Close Work Orders screen will open
Step 3: Enter “Work Order Number”
Step 4: Click “Find”

Step 5: Go to “Tools”
Step 6: Select “Close Work Orders”
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Step 7: Work Order Closed


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2 RE-BUILDABLE WORK ORDER PROCESS:


2.1.1 PLANNED WORK ORDERS
- Forecast Planning should run to identify the scheduled expected Work Order for the specific horizon

Navigation: **** EAM Superuser>Work Order Planning>Maintenance Workbench

Process Steps
Step 1: Open Maintenance Workbench Form
Step 2: Maintenance Workbench will open
Step 3: Select “Rebuildable” and Click “Launch” button, or else enter “Rebuildable Number” click “Launch”
button

Step 4: Click left side Third Tab


Step 5: Click “Forecast Work”
Step 6: Click “All Rebuildable”

-All Rebuildable Asset Numbers will display, can optionally click on specific Asset Number to identify the
expected work order scheduled start date
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Step 7: Enter “No. of Days” in Horizon field. For Example 365, schedule will display the expected work orders
for next 365 days
Step 8: Click “Run” button

Step 9: Forecasted Work Order for next 365 days will display on the Screen
Step 10: To create Work Order, Click “Select” button for the corresponding Asset Number, Activity, and
Suggested Start Date
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Step 11: Click “Implement” to Create Work Order for selected System suggested Scheduled Activity

Step 12: Confirmation message will display

Step 13: Click left side Second Tab


Step 14: Results (Rebuildable) screen will open. Click “All Assets”
Step 15: Click on specific “Asset Number” to identify the system created Work Order Number
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EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

2.1.3 UNPLANNED/EMERGENCY WORK ORDER PROCESS

Creation – Work Order


Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select “Work Order” tab
Step4: To update Create Work Order-Enter Work Order Number in “Work Order” field, Click “Go” and Click
“Update Work Order”. If Need to Create New Work Order, skip this step and proceed further to Step 5

Step 5: Click “Create Work Order” button

Step 6: Select “Asset Number “from List of Value. Asset Number can be “Capital” or “Rebuildable”
Step 7: Select “Activity code” to execute the Maintenance
Step 8: Alternatively select WIP Accounting class (Cost code). WIP Accounting class will be defaulted from
Asset Activity
Step 9: Firm “No”
Step 10: Select “Work Order Type”

*Note: Work Order Release Approver configured based on Work Order and Activity Type

Step 11: Select “Shutdown Type” to stop the Asset to execute the Maintenance
Step 12: Optionally change the Schedule Start date
Step 13: Click “Additional Details”
Step 14: Select “Activity Type”

*Note: Work Order Release Approver configured based on Work Order and Activity Type

Step 15: Optionally select “Activity Source”


Step 16: Enable Material Issue Request “Yes”
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Step 17: Planned “No”. Default value is “No” for Unplanned /Emergency Work orders. During execution of
Child unplanned work orders for the Planned Activity, select Planned as “Yes”

Step 18: Click “Save” button

Step 19: Click “Operation Requirements”


Step 20: Enter the Operation Sequence, Operation description, Department, Resource and Qty required
Step 21: If need, can select the existing Standard Operations. Click “Standard Op”List of Values and Click
“Quick Select”

Step 22: Click “Material Requirements”


Step 23: Enter the Operation Sequence Number and select as “Stocked Inventory”, Item code and Qty
Step 24: Alternatively Click “Copy from Asset BOM” to select the Item Code from Bill of Material
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Click Copy from


Click
Asset BOM to
Copy to
select Item
Asset
BOM

Step 25: Asset BOM screen will open. Select the Required Material

Step 26: Click “Apply” button

Step 27: Optionally select “Copy to Asset BOM” and Click “Go” to Copy Item code to Asset BOM
Step 28: Click “Apply” button on Work Order Screen
Step 29: Work Order updated successfully and Open the “Work Order”
Step 30: Click “Estimate” ”View Costs” to find the Estimated value

Step 31: Change Work Order Status as “Released” and Click “Apply” button to Release

-Work Order in Released – Pending Status. Work Order forwarded to the Approver to Release
*Note: Work Order will be forwarded for Release Approval or else Auto Released according to the Work
Order Type and Activity Type
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

2.1.5 APPROVAL – WORK ORDER

First Approval:
Navigation: Oracle Application Home Page>Work list

Process Steps
Step 1: Login to the Application
Step 2: Work Order needs for Approval will be notified on Home page
Step 3: Click the “Notification”

Work Order
Estimated Cost

Click to View
Work Order
Details

Step 4: Take Actions as Required. The following actions are available

Approve:
Approve the Work Order to Execute the Maintenance Activity and notified to the Requestor

Reject:
Reject the Work Order and it will be notified to the Requestor as Rejected

Reassign:
If there is need to resend the Work Order to the person to review and take necessary action

Step 5: In this case consider Work Order approved. Click “Approve”

Second Approval:
Navigation: Oracle Application Home Page>Work list

Process Steps
Step 1: Login to the Application
Step 2: Work Order needs for Approval will be notified on Home page
Step 3: Click the “Notification”
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Click to View
Work Order
Details

Step 4: Take Actions as Required. The following actions are available

Approve:
Approve the Work Order to Execute the Maintenance Activity and notified to the Requestor

Reject:
Reject the Work Order and it will be notified to the Requestor as Rejected

Reassign:
If there is need to resend the Work Order to the person to review and take necessary action

Step 5: In this case consider Work Order approved. Click “Approve”


EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

2.1.7 EXECUTION – WORK ORDER


-Approved Work Order released for execution will notify the work order creator
-During Work Order execution Material (Stockable Item) should be available in sub stores. Stock
replenishment in sub stores should be done through the existing Phase 1 Inventory Process

Navigation: **** Maintenance Superuser>Home

Process Steps

Step 1: Select Organization “DMR”


*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select Work Orders Tab
Step 4: Enter “Work Order Number”
Step 5: Click “Go”

Step 6: Click “Debrief Work Order”

Step 7: Work order transaction screen will open


Step 8: Click Resource Reporting button
Step 9: Select Resource and enter “Actual Duration” of standard operation
Step 10: Optionally select “Complete” check box

*Note: Once completed, not able to revert back

Step 11: Click Material “Reporting” button


Step 12: Select Material, enter “Qty” to be issued and select issue “Subinventory”

*Note: Material should be issued from Substores


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Complete
Operation

Step 13: Click “Apply” button to Transact

Confirmation Message

Step 14: Select Work Orders Tab


Step 15: Enter “Work Order Number”
Step 16: Click “Go”
Step 17: Click “Work Order Number Link”

Step 18: Click “Estimate” to calculate Actual cost of Work Order


Step 19: Click “View Costs” to view Estimated, Actual and Variance Cost
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Work Order Cost details shows Estimated, Actual and Variance Cost
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

2.1.8 REBUILDABLE WORK ORDER– REPLACEMENT WITH REPAIRED /NEW ASSET

-To replace with Repaired / New Rebuildable Asset, should create Work Order for Parent Capital Asset
Number
-Rebuildable Asset Serial Number should be issued to the Parent Capital Asset Number Work Order

Step 1: Create Capital Work Orders from Forecast Work Orders Process Id.3.1.0.
Step 2: Create Rebuildable Work Orders from Forecast Work Orders Process Id.4.1.1.
Step 3: Follow the steps to approve the Work Order Process Id.3.1.3
Step 4: Follow below steps to Execute Work Order
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

2.1.10 EXECUTION - WORK ORDER

-Approved Work Order released for execution would notify the work order creator
-During Work Order execution Material (Rebuildable Asset, Stockable Item) should be available in sub stores.
Stock replenishment in sub stores should be done through the existing Phase 1 Inventory Process

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select Work Orders Tab
Step 4: Enter “Work Order Number”
Step 5: Click “Go”

Step 6: Click “Debrief Work Order”

Step 7: Work order transaction screen will open


Step 8: Click Resource Reporting button
Step 9: Select Resource and enter “Actual Duration” of standard operation
Step 10: Optionally select “Complete” check box

*Note: Once completed, not able to revert back

Step 11: Click Material “Reporting” button


Step 12: Select Material, enter “Qty” to be issued and select issue “Subinventory” .Su

*Note: Subinventory should be “R-Item” for Repaired Rebuildable Asset and “DECK” for New Rebuildable
Asset. Material should be issued from Substores

Step 13: Select From and To Rebuildable Serial Number to be issued


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Step 14: Click “Apply” button to Transact

Confirmation Message

Removing Rebuildable Asset from Parent:

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select Assets Tab
Step 4: Enter “Asset Number”
Step 5: Click “Go”
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Step 6: Click on View and select “Configuration History” and click on GO.

Step 7: Click on Update Icon.

Step 8: Select the “Subinventory” name

Step 9: Click on “Remove Details”.


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Confirmation message is Displayed:

Step 10: Click on “Apply” to send back the Removed Rebuildable Item into “WMS” Subinventory.

We get the Confirmation stating that “Child 26033 has been successfully updated”.
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

2.1.11 COMPLETE – WORK ORDER


-After execution of work order, it should be completed with Actual Start Time and Actual End Time

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select Work Orders Tab
Step 4: Enter “Work Order Number”
Step 5: Click “Go”
Step 6: Click “Work Order Number Link”

Step 7: Click “Complete Work Order” button

Step 8: Complete Work Order screen will open


Step 9: Select Completion status as “Complete”
Step 10: Enter Actual Start Date and Time
Step 11: Enter Actual End Date and Time
Step 12: Select Reconciliation code as “COMPLETED”
Step 13: Select Equipment Shutdown Status “Y or N”
*Note: Mention Root Asset (Ex. Dredger) need to stop for work order execution
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Step 14: Enter the Meter Reading


Step 15: Select relevant “Failure Code” “Cause Code” ”Resolution Code”
Step 16: Enter Failure Date and Time
*Note: Failure Date and Time should be same as Actual Start Date and Time as entered in Step 10

Step 17: Click “Apply” to Complete Work Order


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Work Order Status changed to “Complete”

Work Request Status changed to “Complete” after Work Order “Complete”


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2.1.13 CLOSING REBUILDABLE WORK ORDER

Navigation: **** EAM Superuser>Work Orders>Close Rebuildable Work Orders

Process Steps

Step 1: Select Organization “DMR”


*Note: Select respective Organization Name from List of Values
Step 2: Close Work Orders screen will open
Step 3: Select “Rebuildable” Check box and Enter “Work Order Number”
Step 4: Click “Find”

Step 5: Go to “Tools”
Step 6: Select “Close Work Orders”
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Step 7: Work Order Closed


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3 CHILD WORK ORDER PROCESS


-Child Work Order should be completed before completion of Parent Work Order
-Execution of Child Work Order as same as Parent Work Order

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select Work Orders Tab
Step 4: Enter “Work Order Number”
Step 5: Click “Go”
Step 6: Click “Work Order Number Link”

Step 7: Work Order Screen will open


Step 8: Click “Work Relationships” tab
Step 9: Select “Work Order Number” in “Work Relationships”
Step 10: Click “Update Work Hierarchy”
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Step 11: Update Work Hierarchy screen will open


Step 12: Click “Create Child Work Order” and Click “Go”

Step 13: Child Work Order created and Assigned to Parent Work Order

Child Work Order


created for Parent
Work Order
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4 PLANNED AND UNPLANNED WORK ORDER BY OUTSIDE THIRD PARTY SERVICE

4.1 Planned Work Order – Capital / Rebuildable

Step 1: Create Capital Work Orders from Forecast Work Orders Process Id.3.1.1.
Step 2: Create Rebuildable Work Orders from Forecast Work Orders Process Id.4.1.1.
Step 3: Follow below steps to Update Work Order to Release
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4.1.2 UPDATE - WORK ORDER

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”
Step 3: Select “Work Order” tab
Step4: To update Created Work Order-Enter Work Order Number in “Work Order” field, Click “Go” and
Click “Update Work Order”.

Step 5: Click “Update Work Order” button

Step 6: Select “Work Order Type”


*Note: Work Order Release Approver configured based on Work Order and Activity Type
Step 7: Select “Shutdown Type” to stop the Asset to execute the Maintenance
Step 8: Click “Additional Details”
Step 9: Optionally Select “Activity Type”
*Note: Work Order Release Approver configured based on Work Order and Activity Type
Step 10: Optionally select “Activity Source”
Step 11: Enable Material Issue Request “Yes”
Step 12: Planned “No”. Default value is “No” for Unplanned /Emergency Work orders. During execution of
Child unplanned work orders for the Planned Activity, select Planned as “Yes”

Step 13: Click “Material Requirements”


Step 14: Enter the Operation Sequence Number and select as “Description Direct”, for Outside Service Order
Step 15: Enter the Problem description to mention in Service Order
Step 16: Optionally select “Supplier” and “Price”
Step 17: “Auto Material Request” should be “Yes“
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Select Description
Direct for Outside
Service

Enter Service Price

Step 18: Click “Apply” button

Step 19: Click “Estimate” ”View Costs” to find the Estimated value

Step 20: Change Work Order Status as “Released” and Click “Apply” button to Release

-Work Order in Released – Pending Status. Work Order forwarded to the Approver to Release
*Note: Work Order will be forwarded for Release Approval or else Auto Released according to the Work
Order Type and Activity Type
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4.1.3 APPROVAL - WORK ORDER

Step 1: Follow Work Order Release Approval Process Id. 3.1.3.

4.1.4 EXECUTION - WORK ORDER

-After Work Order Released, system will create Purchase Requisition


-Follow Phase 1 Purchasing Process to proceed Purchasing Requisition and Purchase Order process
-Follow Phase 1 Inventory Process to make GRV for Approved Purchase at “SUB STORES”

4.1.5 COMPLETE - WORK ORDER

Step 1: Follow Work Order Complete Process Id. 3.1.5.


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4.3 Unplanned Work Order – Capital / Rebuildable

Step 1: Follow Creation of Work Orders Process Id.3.1.0.


Step 3: Follow Approve-Work Order Process Id 6.1.3
Step 4: Follow Execution-Work Order Process Id 6.1.4
Step 5: Follow Complete-Work Order Process Id 6.1.5
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5 REQUEST PROCESS

5.1.1 CREATION – WORK REQUEST

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”

Step 3: Select “Work Request” tab


Step 4: Click “Create Work Request”

Step 5: Work Request screen will open


Step 6: Select “Asset Number” from List of Values. Sub screen will open to select “Asset Number”
*Note: “Asset Number” can be “Capital” or “Rebuildable”
Step 7: Click “Quick Select”

Screen shows both Capital


and Rebuildable Assets
Numbers

Step 8: Select “Priority Type”


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Step 9: Assigned Department will automatically appear, if already defined in Asset Number definition
Process Id.4.8.0
Step 10: Select “Work Order Type”
Step 11: Enter the Description of the Maintenance

Step 12: Select “Notification User”. To notify the User after Work Request approved to create Work Order

Step 13: Click “Save” button

Step 14: Optionally Click “Add” to Attachment


*Note: Attachments can be added after Work Request saved
Step 15: Once click “Add” button, sub screen will open
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Step 16: Optionally Enter the Tile and Description of Attachment


Step 17: Add attachments in “File” or “Url” “Text” format

Step 18: Click “Apply” button

Step 19: Click “Apply” button in Work Request Page to forward for Approval

Step 20: Work Request in “Open” status. Work Request forwarded to the Respective Department Approvers
defined in Process Id.4.17.0
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EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

5.1.3 APPROVAL – WORK REQUEST

Navigation: Oracle Application Home Page>Work list

Process Steps
Step 1: Login to the Application
Step 2: Work Request needs for Approval will be notified on Home page
Step 3: Click the “Notification”

Step 4: Take Actions as Required. The following actions are available

Awaiting Work Order:


Approve the Work Request to Execute the Maintenance Activity and notified to the Requestor and
Notification user

Reject:
Reject the Work Request and it will be notified to the Requestor and Notification user as Rejected

Reassign:
If there is need to resend the Work Request to the person to review and take necessary action

Request Information:
The Work Request will be returned to Requestor with the question to reply for more information.

Step 5: In this case consider Work Request approved. Click “Awaiting Work Order”

Step 6: Work Request in “Awaiting Work Order” status and can convert into Work Order or Assign into
existing
Work Order
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

5.1.5 REVIEW WORK REQUEST NOTIFICATION


Navigation: Oracle Application Home Page>Work list

Step 1: Login as Notification User as mentioned in Work Request


Step 2: Click Notification to see details

Step 3: Review the Notification and Click “OK”


EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

5.1.6 WORK ORDER FROM WORK REQUEST PROCESS

-Approved Work Request would be converted to Work order to execute the Maintenance
-Work Request created by Technical Marine, would be converted to Work Order by Technical Services to
execute Maintenance

Navigation: **** Maintenance Superuser>Home

Process Steps
Step 1: Select Organization “DMR”
*Note: Select respective Organization Name from List of Values
Step 2: Click “Go”

Step 3: Select “Work Orders” tab


Step 4: Select “Requests” sub tab

Step 5: Enter Approved Requisition Number


Step 6: Click “Go” button
Step 7: Work Request summary screen will open
Step 8: Optionally click “Attachments” to view
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 9: Click “Create Work Order” button

Step 10: Work Order number created from Work Request.

*Note: Asset Number, Department, Problem Description, Priority will be fetched from Work Request
Information

Step 12: Select “Activity code” to execute the Maintenance


Step 13: Firm “No”
Step 14: Select “Work Order Type”

*Note: Work Order Release Approver configured based on Work Order and Activity Type

Step 15: Select “Shutdown Type” to stop the Asset to execute the Maintenance
Step 16: Optionally change the Schedule Start date
Step 17: Click “Additional Details”
Step 18: Select “Activity Type”

*Note: Work Order Release Approver configured based on Work Order and Activity Type

Step 19: Optionally select “Activity Source”


Step 20: Enable Material Issue Request “Yes”
Step 21: Planned “No”. Default value is “No” for Unplanned /Emergency Work orders. During execution of
Child unplanned work orders for the Planned Activity, select Planned as “Yes”
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 22: Click “Save” button

Step 23: Click “Operation Requirements”


Step 24: Enter the Operation Sequence, Operation description, Department, Resource and Qty required
Step 25: If need, can select the existing Standard Operations. Click “Standard Op”List of Values and Click
“Quick Select”

Step 26: Click “Material Requirements”


Step 27: Enter the Operation Sequence Number and select as “Stocked Inventory”, Item code and Qty
Step 28: Alternatively Click “Copy from Asset BOM” to select the Item Code from Bill of Material
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Click Copy from


Click Asset BOM to
Copy to
select Item
Asset
BOM

Step 29: Asset BOM screen will open. Select the Required Material

Step 30: Click “Apply” button

Step 31: Optionally select “Copy to Asset BOM” and Click “Go” to Copy Item code to Asset BOM
Step 32: Click “Apply” button on Work Order Screen
Step 33: Work Order updated successfully and Open the “Work Order”
Step 34: Click “Estimate” ”View Costs” to find the Estimated value

Step 35: Change Work Order Status as “Released” and Click “Apply” button to Release

-Work Order in Released – Pending Status. Work Order forwarded to the Approver to Release

*Note: Work Order will be forwarded for Release Approval or else Auto Released according to the Work
Order Type and Activity Type
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

6 INSPECTION RESULT OFFLINE

Enter Quality Results:


Navigation: Quality Superuser > Results > Entry > Enter Quality Results

Process Steps
Step 1: Select “Collection Plan” from the List of Values or Click on Find Plan Button to select.

Step 2: Under “Results” select “Asset Numbers” from the List of Values.
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 3: Move the Scroll bar to the right side of the form.
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 3: Enter the Quality Results in the Respective Fields.

Step 4: Save.
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

7 REPORTS

Navigation: **** MAINTENANCE-Clerk >Reports

Process Steps
Run “individually listed below” Reports.

No Report Description
Report shows the Expected Scheduled Released Work Order
****: High level Maintenance Plan
1 Number with Material, Man Power details for the provided
Report- with details
horizon days
****: High level Maintenance Plan Report shows the Expected Scheduled Released Work Order
2
Report Number with Start and End date
****: Asset Bill of Materials Report shows the Asset Bill of Materials for Individual Asset
3
Report Groups and Asset Number
****: Overview of Performed Report shows the executed Maintenance activity and consumed
4 Activities and Consumed resources ie.Materials with quantity ,Man power with duration
Resources Report and Tools with duration
Report shows the progress of Parent and Child work order details
5 ****: Work order Progress Report
with variance
****: List of required resources Report shows the List of Required Resources.
6
Report i.e.Material,Labour,Tools etc to perform the Maintenance Activity
Report shows the Standard rate of Maintenance Activity for 3
7 ****: Standard Job cost report
years
****: Asset failure summary Report shows the Asset Mean Time Between Failure , Mean Time
8
report to Repair and Failure count
Report shows the Asset Failure Details with Failure Code, Cause
9 ****: Asset failure details report
Code, Resolution Code with Failure Comments
****: Performance history Report shows the Total Work Order duration and Total shut down
10
summary report duration for individual Asset
****: Performance history details Report shows the detailed work order duration with variance and
11
report last work order information
****: Work order cost summary
12 Report shows the total work cost for individual Asset
report
****: Work order cost details Report shows the work order level detailed cost for individual
13
report Asset and Work Order
Report shows the Asset Warranty Details .i.e. Service Provider,
14 ****: Asset warranty details report
Expiration date etc
****: Work order schedule and Report shows the work order count, completed within schedule
15
duration compliance report duration
****: Planned and emergency Report shows the work order count according to the type of
16
maintenance KPI report Maintenance Activity
****: Asset frequent failure Report Shows the Asset Failure Details with Failure Code, Cause
17
history report Code, Resolution Code with Frequent Failure Count
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Report shows the latest Inspection findings results of Asset


18 ****: Inspection Findings report
Number
****: Variance between estimated
19 Report shows the value of Estimated and Actual Material
and actual material consumption
Maintenance Work Order Details Report shows the work order details with Standard
20
Report operation,Material,Labor etc
EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Generation Illustration

Step 1: Select the “New Request” and Click on find icon.

Step 2: A Popup window opens.


Step 3: Select Report Name by clicking on “Quick Select”

Once you select the report from the List of values the page will look like below.

Step 4: Click on Next Button.


EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Setp 5: As per the needs we can enter the search criteria to restrict out report to a particular group.
(eg: Enter only the Asset Number to generate a report only for that particular Asset Number only.)

Step 6: Click on Next.


EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 7: Click on Next.

Step 8: Click on Next.

Step 9: Click on Next.


EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Step 10: Review all the selection criteria once for all and click on “Submit”.

We will get a confirmation message as below.

Step 11: Click on “OK”.

Step 12: Click on the “Output”.


EAM – Oracle Enterprise Asset Management Training Manual Oracle EAM

Report Output

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