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HEALTHCARE Enclosure

Imaging Services

This number is needed for production line only:


A604525.2 CR 30-Xm
Type 5179 / 100

Installation instructions for


Digitizer software CIRM2002* and higher versions
*CIRM2002 = Version number of the software.
Always use the installation instructions delivered with the software.
Download the latest published software from:
Agfa HealthCare Library => Computed Radiography => CR Digitizer => CR 30-X 2nd / CR 30-Xm =>
Software

► Purpose of this document

This enclosure provides the installation instructions for:


 Software upgrade
 Software installation on a new CF Card
for a CR 30-Xm Digitizer.

► Referenced documents

Document Title
DD+DIS230.10E Chapter 3.8, Software Releases, Patches

NOTE:
Dispose the enclosure document after finishing your task
Please observe the confidentiality note below.

CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Revision 1
04-2014 printed in Germany Document Node ID: 35167060
Enclosure_e_template_v07_modified
Agfa Company Confidential Copyright © 2014 Agfa HealthCare N.V.
A604525.2 Enclosure

► Manufacturer
Agfa HealthCare N.V.

Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2014 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. or
the respective owners and are used in an editorial fashion with no intention of
infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.

WARNING:
Improper operation or service activities may cause damage or injuries.

INSTRUCTION:
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment.
Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.

(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.

IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliates
or who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates to
provide such services.

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LIST OF CONTENTS

1 INTRODUCTION ......................................................................................................................5
2 SOFTWARE UPGRADE VIA USB FLASH DRIVE...................................................................5
2.1 Checking current software version ...........................................................................................6

2.2 Uninstalling the Error Viewer ....................................................................................................7

2.3 Taking out the Digitizer USB flash drive ...................................................................................8

2.4 Preparing the USB flash drive.................................................................................................10

2.5 Performing the software installation........................................................................................11

2.6 Installing the Error Viewer.......................................................................................................12

2.7 Performing a Stall Calibration for Drawer Motor M4 ...............................................................13

2.8 Creating a Backup ..................................................................................................................13

2.9 Putting back the USB flash drive ............................................................................................14

2.10 Verifying the software upgrade ...............................................................................................14

3 APPENDIX..............................................................................................................................15
3.1 Software Upgrade via Browser ...............................................................................................15

3.2 Software Installation on a new CF Card .................................................................................16

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Subject Software installation instructions for software CIRM2002 and higher versions

SCOPE OF DELIVERY:
ZIP File CIRM2002*
* or higher version

NOTE:
Use this software at CR 30-Xm only. CR 30-Xm
The software will not be accepted at CR 30-X 2nd.

m
Figure 1

REQUIRED TOOLS:
 Service PC with USB port
 USB flash drive with at least 10 MB free disk space.

Recommendation: As the Digitizer is not able to read all kinds of USB flash
drives, use the USB flash drive delivered with the Digitizer.
The USB flash drive including software can also be ordered via order number*:
CM+604518 4

* The last digit in the spare part number indicates the spare part revision at release of this
document. When ordering, the actual revision of the spare part is delivered.

REQUIRED TIME:
Approximately 15 minutes for the installation via USB flash drive

NOTE:
Register a software upgrade in the local service management system as modification,
e.g. in SMS as “MOD”.

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1 Introduction

This document provides following instructions:

# Type of software installation When to be used Section


1 Software upgrade via USB flash Recommended proceeding 2
drive for a software upgrade.
2 Software upgrade via browser Exceptional proceeding, if 3.1
e.g. no USB flash drive is
available.
3 Software installation on a new After CF card replacement. 3.2
CF card

2 Software upgrade via USB flash drive

Perform the software upgrade via USB flash drive in following steps:

# Step Section
1 Check current software version. 2.1
2 Uninstall the old Error Viewer. 2.2
3 Take out USB flash drive. 2.3
4 Prepare the USB flash drive. 2.4
5 Perform the software upgrade. 2.5
6 Install the new Error Viewer. 2.6
7 Perform a stall calibration for the Drawer Unit Motor (M4) 2.7
8 Create a backup. 2.8
9 Put back the USB flash drive in its cover. 2.9
10 Verify the software upgrade. 2.10

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2.1 Checking current software version

(1) Open the browser on the NX workstation.


(2) Enter the IP address of the Digitizer in the address window.

NOTE:
If the Digitizer IP address is not known, look it up in the NX configuration tool:
 Double-click the icon <Start NX Configurator> on the desktop.
 Select: Load active configuration
 Go to: Devices > Digitizer Configuration
This page shows the Digitizer IP address.
 Quit the NX Configurator: Close without saving any changes.

(3) Enter username and password.


(4) Check the displayed software
version.

Figure 2

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2.2 Uninstalling the Error Viewer

(1) At the NX workstation log-off


the current user.
(2) Log-in as service user (e.g.
crservice).
(3) Right-click on the Error
Viewer icon in the task bar.
(4) Exit the Error Viewer.
Figure 3

(5) Select: Start > Control


Panel > Programs and
Features
(6) Click Error Viewer and
confirm message to uninstall
the Error Viewer.
(7) Wait approx. 15 seconds until
the Error Viewer
uninstallation is finished.
(8) Close the Programs and
Features window.

Figure 4

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2.3 Taking out the Digitizer USB flash drive

(1) Press both buttons at the feed A


table (A).
(2) Pull out the cassette unit (B).

B
5175_c35_00A.cdr

Figure 5

CAUTION:
Parts underneath the top cover can be damaged.
Carefully remove the top cover. Follow the instructions as shown in next step.

(3) Remove two screws (A).


(4) Take off the top cover (B, C).

5175_c35_004.cdr

Figure 6

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(5) Remove screw (A).


(6) Take out the USB flash drive B
(B).

5175_c35_backup1.cd

Figure 7

(7) Mount the Top Cover (A, B).


Do not mount the screws yet. A

5175_c35_404.cdr

Figure 8

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2.4 Preparing the USB flash drive

NOTE:
For software which is delivered on a USB flash drive together with a spare part this
step has already been done in production.

(1) Extract the downloaded software zip file into a folder on the Service PC.
Contents of the ZIP file:
 Software package CIRM2002.zip*
 This document
 Depending on the software version a readme.txt

(2) Extract all files from CIRM2002.zip*.


Folder CIRM2002* is created automatically.
* or higher version

(3) Copy the folder “CIRM2002“*


and its contents to the root
directory of the USB flash
drive.

Figure 9

(4) Go to folder “CIRM2002”* on the USB flash drive.


* or higher version

(5) Double click on: <Prepare_Installation.cmd>


 A DOS Box opens for a short time.
 The file startup.com is written to the root of the USB flash drive
(6) Release the USB flash drive from the Service PC.

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2.5 Performing the software installation

IMPORTANT:
Do not switch off the Digitizer during software installation as the Handling Control
Board is re-programmed during the software installation procedure.

(1) Pull out the Cassette Unit.


(2) Plug the USB flash drive into
the USB slot of the Digitizer.
See Figure 10.
(3) Close the Cassette Unit.
(4) Switch on the Digitizer. The
Digitizer boots from USB flash
drive.
(5) Wait until the Digitizer LED is
red flashing or green. This
takes approximately 2 5175_c35_094a.cdr

minutes. See also NOTE


Figure 10
below.

NOTE:
The Digitizer status LED activity sequence during software installation is as follows:
 Slow red blinking: Approx. 0,5 minutes
 Off: Approx. 0,5 minutes
 Slow red blinking: Approx. 1 minute
 Fast red blinking or constant green*: After approx. 2 minutes

If the status LED does not get off for approx. 0,5 minutes during software upgrade,
this is already an indication, that the software upgrade failed. See also section 2.10,
Verifying the software upgrade.
* Digitizer LED only turns constant green if the right Error Viewer is installed. If the Digitizer software does
not detect the Error Viewer or detects a version that does not fit, the LED is fast red blinking.

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2.6 Installing the Error Viewer

(1) In the Digitizer Service Menu select


service menu: Error Viewer
Installation
(2) Click:
ErrorViewerInstaller.msi
(3) Click: run
(4) Keeping the default settings, follow
the further instructions of the wizard. Figure 11
See also NOTE below.

NOTE:
 By keeping the default settings of the Error Viewer installation wizard it is
guaranteed, that the Error Viewer access rights for the different Windows users
(administrators / users) are set properly. See Figure 12 and Figure 13.
 Between 1 to 15 seconds after installation of the Error Viewer the Digitizer status
LED turns green.

Figure 12 Figure 13

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2.7 Performing a Stall Calibration for Drawer Motor M4

NOTE:
This step is required only if the previous software was version CIRM1102 or
CIRM1201.
The movement of the drawer has been improved in software CIRM1304 in order to limit
possible retry cycles. This advanced motion sequence requires a new Stall Calibration
for the Drawer Motor M4 after software update.

(1) Select the service menu: CR 30-X Service


<Stall Calibration>
Stall Calibration
(2) Select:
<Drawer Unit motor All Motors
M4>
(3) Wait approx. 1 minute until Cassette Fixing Motor (M1)
the Stall Calibration is Cassette Locker Motor (M17)
finished.
Drawer Unit motor (M4)

Roller Clamping Motor (M6)

Figure 14

2.8 Creating a Backup

(1) In service menu <Backup>


select <Complete backup>
and <SAVE TO USB>.
(2) Unplug the USB flash drive
when the message is
displayed: Remove USB
flash drive.

Figure 15

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2.9 Putting back the USB flash drive

(1) Put the USB flash drive back in its cover and mount the screw.
(2) Mount the Top Cover.
(3) Close the Cassette Unit.

2.10 Verifying the software upgrade

Part 1: Checking the software version in the service user interface:


(1) In the Digitizer service user interface go to menu: <Device Info>
(2) Check, that the installed software version is displayed.
If the software version of the new software is not displayed, this may have
following reasons:
 The USB flash drive is too slow: In this case perform the software update
via browser. See section 3.1.
 The directory structure on the USB flash drive is not as expected.
See section 2.4.
 The file “startup.com” has not been created in the root of the USB flash
drive via <Prepare_Installation.cmd>. See section 2.3.
Note, that the file “startup.com” is erased on the USB flash drive during
software upgrade.
(3) Select menu <Logout> and confirm the service intervention.
(4) Close the browser.

Part 2: Functional check:


(1) Perform a CR workflow with an unexposed cassette.
(2) Confirm that the image arrives at the NX workstation.
(3) Reject the image.

Result: The Digitizer software is updated.

NOTE:
For new features and solved bugs in this software refer to the Digitizer chapter 3.8,
Software Releases, Patches, of the Digitizer service manual.

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3 Appendix

This section provides following instructions:

# Type of software installation When to be used Section


1 Software upgrade via Browser For software upgrade 3.1
2 Software installation on a new After CF card replacement 3.2
CF card

3.1 Software Upgrade via Browser

NOTE:
Software upgrade via browser can be performed from any PC in the network.
It is tested with Firefox and Internet Explorer.

(1) Uninstall the Error Viewer. See section 2.2.


(2) Extract the downloaded software zip file into a folder on the Service PC.
Contents of the ZIP file:
 Software package CIRM2002.zip*
 This document
 Depending on the software version a readme.txt
(3) Copy the software ZIP file CIRM2002.zip* from the Service PC to the PC
in the network.
(4) Open the browser.
(5) Enter the IP address of the Digitizer in the address window.
* or higher version

NOTE:
If the Digitizer IP address is not known, look it up in the NX Configuration Tool:
 Double-click the icon <Start NX Configurator> on the desktop.
 Select: Load active configuration
 Go to: Devices > Digitizer Configuration
This page shows the Digitizer IP address.
 Quit the NX Configuration Tool: Close without saving any changes.

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(6) Enter username and


password.
(7) Check the current software
version.
(8) Select menu: <Software
Installation>

Figure 16

(9) Browse for the software ZIP file.


(10) Select: <Upload and Install Software>
(11) Wait until the Digitizer reboots automatically and the Digitizer LED is fast red
blinking or constant green. This takes approximately 2 minutes.
(12) Take out the Digitizer USB flash drive from its cover. See section 2.3.
(13) Install the Error Viewer. See section 2.6.
(14) If the previous software was version CIRM1102 or CIRM1201: Perform a Stall
Calibration. See section 2.7.
(15) Create a Backup. See section 2.8.
(16) Put back the USB flash drive. See section 2.9.
(17) Verify the software upgrade. See section 2.10.

3.2 Software Installation on a new CF Card

(1) Uninstall the Error Viewer. See section 2.2.


(2) Take out the Digitizer USB flash drive. See section 2.3.
(3) Extract the downloaded software zip file into a folder on the Service PC.
Contents of the ZIP file:
 Software package CIRM2002.zip*
 This document
 Depending on the software version a readme.txt

(4) Extract all files from CIRM2002.zip*.


Folder CIRM2002* is created automatically.
* or higher version

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(5) Copy the folder “CIRM2002“*


and its contents to the root
directory of the USB flash
drive.

Figure 17

(6) Go to folder “CIRM2002”* on the USB flash drive.


* or higher version

(7) Double click on: <Prepare_Formatting.cmd>


 A DOS Box opens for a short time.
 The file startup.com is written to the root of the USB flash drive
(8) Release the USB flash drive from the Service PC.
(9) Perform the software installation. See section 2.5.

NOTE:
After software installation on a new CF card the Digitizer LED will usually not get
green. Reason: The destination information is not available anymore. This is only
available after restoring the latest backup.

(10) In service menu <Restore>


select <Restore from
USB> to restore the latest
backup.

Figure 18

See the IMPORTANT note next page for following exceptional cases:
(A) A backup of the Digitizer data is not available.
(B) The Digitizer service menu cannot be accessed.

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(11) Install the Error Viewer. See section 2.6.


(12) If the previous software was version CIRM1102 or CIRM1201: Perform a Stall
Calibration. See section 2.7.
(13) Create a Backup. See section 2.8.
(14) Put back the USB flash drive. See section 2.9.
(15) Verify the software installation. See section 2.10.

IMPORTANT:
(A) Proceeding if a Backup file is not available:
The Backup is a file with following syntax:
BAC_CR30-5179_<DigitizerSN>_<DDMMMYYYY>_<HH-MM-SS>.zip.
If the Backup is not available, following data are lost:
o Digitizer configuration, except Digitizer network settings. The network settings
are stored in an EPROM on the CPMI board.
o Logfiles
o Infocounter
In this case it is required to perform the Digitizer configuration. For details refer to
chapter 1, Controls, Connections and Set-up Procedure, of the Digitizer service
manual.
(B) Proceeding if the Digitizer service menu cannot be accessed:
The service menu cannot be accessed anymore, if the Digitizer network settings
are lost. This may happen, if CF card and CPMI board are replaced at the same
time. A restore is not possible in this case, as the browser connection is not
available anymore. Solving this issue has to be made in following steps:
 Reset the Digitizer network settings by double-clicking file
RestoreDefaultAddress.cmd in directory CIRM2002* on the USB flash
drive and booting with the USB flash drive (for details see chapter 3.3,
Troubleshooting, of the Digitizer Service Manual).
 Set the network IP4 address of the service PC to 192.192.192.193 with
subnet mask 255.255.255.0.
 Connect the Service PC directly to the Digitizer and start the browser.
 Enter IP address 192.192.192.192.
 In the service menu select <Restore> and restore the latest Backup
from USB flash drive.
 Reconnect the Digitizer to the NX workstation
 Switch off/on the Digitizer.
* or higher version

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