Phone Mock Interview Evaluation Rubric for Amy Christian (Carroll Campus)

Student Name: Michelle Anton________________________________

Date: 11/21/19_____________________________________________
Interviewer Name: Kara Donovan______________________________ Job Target: Administrative Assistant ____________________________

First Impressions 1 2 3 4 5 6 7 8 9 √10

✓ Answered call at the set interview time Poor ------------------------------ Average ----------------------------- Excellent
✓ Took the call in a distraction-free environment Comments: Answered phone promptly and pleasantly in a distraction
✓ Gave an appropriate greeting free environment.

Verbal Communication 1 2 3 4 5 6 7 8 √9 10
✓ Speaks clearly at an appropriate pace and volume Poor ------------------------------ Average ----------------------------- Excellent
✓ Uses appropriate grammar and demonstrates professionalism Comments: Was engaged in the conversation and demonstrate active
✓ Shows enthusiasm and engagement in the conversation listening. Just needs to work on “fillers”; especially, at the beginning
✓ Demonstrates active listening skills of her responses. Started 6 of her response with “um”.
✓ Eliminates or limits the use of “fillers” (e.g. um, uh, like)

Responses
✓ Demonstrates appropriate level of research and preparation
✓ Gives specific reasons for interest in the position/company
✓ Articulates strengths, skills, and experiences related to the position
✓ Demonstrates specific improvements upon areas of weakness
✓ Provides appropriate examples to illustrate skills and experiences
✓ Positive responses; avoids speaking negatively of self and others
1 2 3 4 5 6 7 √8 9 10
Poor ------------------------------ Average ----------------------------- Excellent
Comments: Michelle has a good start to the content for her responses
she just needs to add more detail and be more specific. Specifically,
I encouraged her to add more information about her education and
work experience to her “Tell me about yourself” response, as well as,
provide more details in her response to my behavior questions.

Closing & Follow Up 1 2 3 4 5 6 7 8 9 √10

✓ Asks 2-3 appropriate questions of the interviewer Poor ------------------------------ Average ----------------------------- Excellent
✓ Enquires about “next-steps” in the hiring process Comments: Thoughtful questions and thanks for asking about “next
✓ Thanks the interviewer for their time steps in the hiring process”!
✓ Sends an appropriate thank you message within 24 hours (via email or mail)

Resume & Cover Letter 1 2 3 4 5 6 7 8 √9 10

✓ Tailored content to fit the position/job target Poor ------------------------------ Average ----------------------------- Excellent
✓ Formatting is clean, consistent, and easy to skim quickly Comments: Very well-written cover letter! Minor tweaks recommended
✓ Documents are free of errors for resume – copy header from cover letter, check email addresses,
delete high school, move graduation date, add months to years, and
bold degree/position titles.
Overall Recommendations for Future Interviews: ______________________________________________________________________
Overall, great job, Michelle! Please remember our services are always free and available to you. Best to you in your degree and future career! - Kara