SHANKAR VISHNU DUDHANE

A-1201, Sunflower, AND Agasan Cell: 91-7710050909 / 8104694495

Complex, Diva-Agasan Road, Near shankardudhane@gmail.com
Agasan Railway Crossing, Diva(East),
DIst.Thane-400612

Objective

 An Experienced Network professional looking for new and challenging opportunities in

company which allows career growth and takes advantage of diverse experience in the
field of Network administration.
 Always ready to learn new technology to work smarter and more efficient.

Technical Skills

 VoIP Network Administration, Maintenance, Troubleshooting, Connectivity and IP

telephony.
 Network Routing Hardware Series.
 Hands-on Experience on Configuring & troubleshooting Nortel Switch (5520,
5530,5510,4526,4548 Etc).
 Hands-on Experience on Configuring & troubleshooting Nortel Passport MERS / ERS (
8600 Switches )
 Hands-on Experience on Configuring & Cisco IP Phone 7900 series, Cisco IP
Communicator.
 Hands-on Experience on Configuring & Nortel / Avaya VoIP Phones 1110E, 1120E, 1140,
2007 & 2210 Series.
 Used Nortel / Avaya IP Communicator.
 Ciscos call manager 6.x, 7.x.
 Voice Protocols such as MGCP, SIP and H.323.
 Implementation of Lan switching (VLan, Trunk, VTP, STP)
 Implementation of First Hop Redundancy Protocol, DHCP.
  Communication & Interpersonal Networking, Analytical and Problem Solving, Team
Building.
 Good knowledge of Layer 2 /Layer 3 Protocols: TCP/IP.
 Good knowledge of OSI reference model.

Professional Experience

Capgemini Technology Services India (Mumbai), 11th April 2017 till Date

Network Engineer (Voice)

 Hands-on Experience on Avaya Blue 1110/1120/1140/2007 (Standard Desk Phone’s)

/6140 (Wireless Phones) & 2050 (IP Softphone’s) Configuration and Troubleshooting.
 Hands-on Experience on maintaining Class based calling restrictions to the End user's as
per the requirement.
 Responsible in configuring and troubleshooting IP Softphone's for Customer Based in US
and Holland.
 Also responsible for maintaining Call Center Setup up and working for the US based
Customer.
 Responsible in making the required Call Routing and Script based call Routing.
 Responsible for maintaining Day to Day Call Center Environment up and running.

Professional Experience

Unique Enterprises. (Mumbai), March 2009 till 8th April 2017

Chhatrapati Shivaji (Sahar) International Airport Mumbai

Network Engineer (Data / Voice)

 Hands-on experience in Configuring & troubleshooting Juniper EX-4200 Switches.

 Hands-on Experience on Configuring & troubleshooting Nortel Switch (5520,
5530,5510,4526,4548 Etc).
 Hands-on Experience on Configuring & troubleshooting Nortel Passport MERS / ERS
(8600 Switches).
 Configuring VoIP Phones in CS1K.
 Configure & troubleshooting Nortel 2330A / 2332-E3 Series Access Point.
  Hands-on Experience on Nortel WMS (Wireless Management Server).
 Configuring and Troubleshooting of Cisco Call Manager
 Configuring and Troubleshooting of Voice Protocols such as MGCP.
 Maintaining inventory of networking equipment, and maintenance logs.
 Monitoring and Managing the client network through RTMT.
 Adding Cisco IP Phones, Route patterns, Call Search Space.
 Configuring & Troubleshooting SRST.
 Management of the Call Manager Servers, installing new patches released by Cisco.
 Cisco Call Manager Backup and Restore.
 Coordinating with Telco for implementation & Troubleshooting.
 Working with Cisco TAC for resolving unknown bugs in the IOS, Software.
 Worked on Nortel NRS Server.
 Worked in Nortel Voice Mailbox Server.
 Worked on IVRS Integration with Avaya Blue (Nortel CS1K).

Tandem Machines Private Limited (Mumbai), Jan 2007 to March 2009

Compass-Bpo (Mumbai)

System Administrator
 Implementing and maintaining Windows NT Workstations and Windows 2000
Professional servers.
 Hardening of Windows server (Installation & configuration of security Software,
Antivirus)
 Required support for Local area network.
 Configuring Peer-to-Peer Networks and Internet services.

Jumbo Systems & Solutions (Mumbai) Jan 2006 – December 2006

System Engineer
  Implementing and maintaining Windows NT Workstations and Windows 2000
Professional servers.
 Hardening of Windows server (Installation & configuration of security Software,
Antivirus)
 Required support for Local area network.
 Attending daily Desktop calls including installation & configuration of client software like
MS Office, Open Office.
 Maintaining & supporting to desktops.
 Configuring Peer-to-Peer Networks and Internet services.

Qualification Summary
DEGREE UNIVERSITY/BOARD INSTITUTE YEAR PERCENTAGE

Yashwantrao Chavan
Distance
B.A Maharashtra Open 2011-2014 58.75%
Education
University

Mumbai Divisional Shri Saraswati

SSC 1998-1999 68.66 %
Board Vidya Mandir
Technical Certifications

 Persuing Cisco Certified Network Professional (VoIP) (CCNP-Voice)

 Cisco Certified Network Associate Routing & Switching (C.C.N.A)
 Certified Juniper Network Certified Internetwork Associate (JNCIA) ID- JPR00252422

Personal Information

 Name : Shankar Vishnu Dudhane.

 Date of Birth : 19th May 1984.
 Gender : Male.
 Nationality : India.
 Marital Status : Married
 Languages Known: English, Hindi and Marathi.
 Passport : T5484260