Kitchen order ticket (KOT)

KOT is the written document given to the kitchen in exchange of any dish or any item picked up from the kitchen.

Importance :

1. Establishes appropriate co-ordination between the kitchen and service personnel.

2. Helps to avoid confusion at the food pick up counter
3. Establishes accountability.
4. Facilitates proper control system
5. Helps to raise bills for settlement.
6. A post analyses will give an exact idea about the high selling and non-selling dishes on the menu card.

Format of KOT:

Hotel XYZ

PQR Restaurant

Date : Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

ONE Cream of tomato

ONE Minestrone

ONE Consomme royale

Signature
Types of KOT​ :

All different types of KOTs are made on the same KOT pad or slip; however on top of the KOT one needs to
mention the type of KOT

1. Suivant KOT or En suit KOT /Following KOT:

This KOT is made when an order is too long to accommodate on one KOT slip and another KOT has to be
made.

It is also when sweet or coffee is ordered after the main course and 2​nd​ KOT has to be raised for the same table.

Hotel XYZ

PQR Restaurant

Date : Ref. no: Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

Suivant KOT

ONE Peach melba

ONE Cappuccino

Signature
 2. Supplement KOT :

Incase when the accompaniment served with the main course or a side dish is not sufficient ,and another
portion is ordered by the guest for which the guest may or may not be charged, supplement KOT is raised.

It has to be signed by the manager in charge and the reference number of the previous KOT has to be
mentioned.

Hotel XYZ

PQR Restaurant

Date : Ref. no: Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

Supplement KOT

ONE Parsley potatoes

Managers’ signature Signature

3. Retour /en place /return KOT :

In situations when wrong dish has been already ordered and has to be returned from the table to the kitchen for
replacement, this KOT is raised.

This KOT is also raised when a certain dish is returned by the guest because It is spoilt or not up to the mark
and guest has asked for the rectification of the same dish or the replacement.

On the KOT pad 1​st​ the name of the new dish is written and then the name of the returned dish.

It has to be signed by the manager in charge and the reference number of the previous KOT has to be
mentioned.

PQR Restaurant

Date : Ref. no: Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

En place

ONE Chicken sandwich

Retour

ONE Chicken grilled sandwich

Managers’ signature Signature

 4. No charge KOT or House slip :

In preparation of many dishes alcoholic beverages are used such as wine, rum, brandy etc. In situations when
such dishes are ordered by the guest , steward has to bring required amount of alcohol from the bar this KOT
which is raised for the food order.

It has to be signed by the manager in charge and the reference number of the food KOT has to be mentioned.

Hotel XYZ

PQR Restaurant

Date : Ref. no: Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

No charge KOT

30 ml Brandy

Managers’ signature Signature

 5. Complimentary KOT :

This KOT is raised when complimentary portion of food is to be served to an upset guest to maintain goodwill
or for business promotions.

It has to be signed by the manager in charge and the reason has to be mentioned.

Hotel XYZ

PQR Restaurant

Date : Ref. no: Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

Complimentary KOT

ONE Caramel custard

Managers’ signature Signature

 6. Administrative and general KOT / A & G KOT :

This KOT is raised for the top executive of the hotel or managers who are authorized or given allowance to
dine in the restaurant or order from the restaurant.

It has to be signed by the manager in charge and the recipient of the order.

Hotel XYZ

PQR Restaurant

Date : Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

A & G KOT

ONE Cream of tomato

ONE Minestrone

ONE Consomme royale

 Managers’ signature Employee’s signature Signature

7. Accident KOT :

In situation where there is an accident and the dish gets spoilt or partially damage this KOT is raised for the
same dish (freshly prepared).

It has to be signed by the manager in charge and the reason has to be mentioned.

The analysis will be done and concern person will be penalized.

Hotel XYZ

PQR Restaurant

Date : Ref No. Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars

Accident KOT

ONE Consomme royale

 Managers’ signature Signature

8. Duplicate KOT :

If any copy of the KOT get misplaced , a duplicate KOT has to be raised with same information or order.

It has to be signed by the manager in charge and the reference number of the previous KOT has to be
mentioned

Hotel XYZ

PQR Restaurant

Date : Sr. No :

Table no : Pax:

Waiter’s name : Time :

Qty Particulars
 Duplicate KOT

ONE Cream of tomato

ONE Minestrone

ONE Consomme royale

Managers’ signature Signature