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Answer:
Introduction
BR Richardson Timber Products Corporation is @ family held corporation which comprised of four diferent and small
companies which can be considered to be different divisions. Three of the organisation's businesses were situated in
Papoose itself. The company had their logging operations division, a lumber mill and a laminating plant at Papoose
and they had a mill in Eastern Oregon. Richard Bowman was in charge of Industrial Relations at BR Richardson
‘Timber Products Corporation and was calling Jack Lawler on behalf of the organisation. Jack Lawler had made quite
a reputation for himself the fields of management training and consulting and this was the main reason why Bowman
availed the services of Lawler to address the issues faced by his organisation. Bowman was looking forward to
conduct a motivation course for their blue collared staffs at the lamination plant and he considered Lawler to be the
most appropriate person who was going to conduct the management training
Scope
Employee morals at the lamination plant was very low and there had been very a recent fatality at the organisational
premises which had further had a negative impact on the motivation and commitment levels of the employee leading
to lower levels of productivity within the organisation. Considering the gravity of the problems, Bowman wanted
Lawman to conduct the management training course within the next few months so that the present situation at the
lamination plant could improve drastically and thereby help the organisation to sustain their business operations in a
normal and smooth manner (Dunlap, 2010). Bowler had (otal faith in the abilities of Lawman and he had oblained
approval from the founder and president of the organisation Mr. 8.R. Richardson himsetf. This motivational training
would go a long way in helping the organisation to restore normalcy at the workplace by enabling the staffs to
become more committed and accountable at the job roles and responsibilities. The management training would help
the management of BR Richardson Timber Products Corporation to develop cordial relationship with their employees
wherein they would be able to understand and satisfy the interests of their employees in an effective manner.
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Objectives
‘The objectives of the management training are as follows:
1) Understanding the issues and events which are bringing down the motivation and commitment levels of the
‘employees.
2) Identifying the different approaches and interventions which could be utilised for solving the issues and problems
faced by the organisation.
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3) Implementing @ suitable intervention which is most appropriate from the context of the organisation and which
would enable the organisation to resolve their issues.
4) Undertaking the actions necessary to ensure the successful implementation of the aforesaid intervention.
Discussions
‘The management training session would play a vital role in helping the organisation to restore normalcy within their
business and this would enable the organisation to increase their daily business productivity in the market
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Identifying The Present Problems That Are Being Witnessed At B.R. Richardson
Timber Products Corporation And Analysing Their Impact On Different Aspects Of The
Business
BAR, Richardson Timber Products Corporation are facing various types of problems in their business which has
invariably brought down their business productivity in the market. There is clear evidence of the apathy of the
organisational management towards the safety and well being of the employees who are working at the organisation
The organisation has become an unsafe place for their employees due to the lack of strict safety guidelines and
protocols. The plant is littered with sawdust, glue drippings and the employees working at the plant are subjected to
constant noise from the planer, saws, conveyors and hoists (Chandrasekar, 2011). Moreover, the aisles are also
filed up with different types of tools and piles which might cause injury to a person if they do not tread with caution
inside the plant. There has also been an incidence of a recent fatality at one of the manufacturing plants which
caused a lot of discontentment among the employees. This further showcases the utter disregarding for
implementing strict safety guidelines that would help in ensuring the safety and well being of the employees
(Christian et al., 2009).
Human resources is another issue which needs to be properly addressed within the organisation, From the interview
with Juanita, it became evident to Lawyer that Ben Richardson was very authoritarian in his leadership style and he
did not care to consult with his employees and staffs while taking business decisions within the organisation. This
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authoritarian style of leadership has essentially distanced Ben from his employees as he was unable to understand
the needs and expectations of their staffs and was totally focused on maximising the business productivity of the
organisation (Tangirala & Ramanujam, 2008). The employees have lost their trust on the management and this is
why they do not have any commitment and dedication at the workplace.
‘The organisation is also grappling with structural issue which has further increased the inconvenience of their staffs
‘The plant design has not been carried out in an effective manner. The lunchroom for the staffs is housed above the
offices of the manger, supervisor and the secretary and the office for the scheduler is also situated over there. The
organisation's head office is around 50 yards away in one direction whereas the mill is situated approximately the
same distance in an altogether different direction. This reduces the working time for the employees and creates
further confusion among the workers as there is no one to provide their guidance and expertise to the workers when
they face challenges at the workplace (Zhang & Bartol, 2010).
Technology is another important issue which is being faced by the organisation. The majority of the machines which
are being used by the organisation are old and outdated. Most of the work which is being done at the plant involved
manual production and assembling of timber products which involves a lot of noise from the saws, conveyors and
planers. This clearly shows an insufficient assembly line production process which could not help them to optimise
their business productivity (Rofsnagel, 2017).
‘The organisation has also had to undergo cost escalation which has brought down their revenues and profits in the
market. Many employees have to work overtime in order to maintain the daily productivity levels within the
organisation and thus they would have to be paid with overtime payment which is costing additional expenses for the
organisation. Work scheduling is not carried out in an effective manner and this is another reason for the low
productivity and increased business expenses for the organisation (Miner, 2015).
Lack of employee commitment due to low employee morale is another vital factor that is threatening the normal
business productivity of the organisation. The low employee morale is contributing to rising discontentment among
the employees over the management and bringing down the performance and productivity of the workers at the
workers at the workplace (Albrech, 2011). The workers do not feel a sense of urgency at the workplace and this is
the main reason why the productivity at the lamination plant has dropped by almost 50% as compared to previous
year.
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Understanding The Interventions That Are Available To B.R. Richardson Timber
Products Corporation For Resolving The Issues That They Are Presently Encountering
In Their Business
There are various interventions which could be utilised by 8.R. Richardson Timber Products Corporation for tackling
and resolving the issues which they are presently encountering in their business. Some of them are Open System
and Open System frameworks, Organisational Learning and Managerial Grid.
‘Open System and Open System frameworks - The open system is a system which has interactions with the external
environment. This interaction can be in the form of information, technical expertise, financial advice or guidance
which invariably takes place out of the system boundary that is defining the system. Implementing the open system
frameworks would enable B.R, Richardson Timber Products Corporation to develop a systematic approach towards
their business which would allow them to exchange information and collaborate with the other business
establishments (Rasmussen et al., 2011). The open system framework considers the different
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