Geetha K. V Mob.

: 9620315579
Technical Writer Email: geetha.techwriter@gmail.com

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Objective: Looking for a new and challenging position in Technical Writing, which will make
best use of my existing skills and experiences and further my personal developments.

Education:

 Diploma in Computer Science from D.V.S. Polytechnic, Shimoga

 Foundation program in Technical Writing from Blue Dots Consultancy Services

Summary:
 Proficient in completing the writing assignments to set standards in order, clarity,
conciseness, style, and terminology.
 Possess a good understanding of Document Development Life Cycle (DDLC).
 Learnt Software development life cycle (Waterfall and Agile SDLC) and documents
involved in it.
 Knowledge of style guide Microsoft Manual of Style for Technical Publication and
ability to adhere to company specific style guides.

Tools: MS Word, Excel, PowerPoint, Outlook, FrameMaker, RoboHelp, DITA, LaTeX, XML (DTD,
Schema), HTML, MathMl.

Professional Experience:

Assistant Manager -- XML

Matrix Publishing Services, Bangalore – Since January 2015 to October 2016

Responsibilities included:
• Organize and write supporting documents for applications as: Training guide and
Troubleshooting guide.
• Planned and maintained customer turn around time (TAT) for the production.
• Involved in allocating, facilitating and conducting the trainings, training plan
and evaluation test for new joiners into the project.
• Conducted interviews with various users and technical staff to gather data for
documentation.
Sr. Process Associate, S R Nova Pvt. Ltd., Bangalore – April 2000 till December 2014

Responsibilities included:
 Worked in Cambridge University Press, Cambridge, UK at client place for 4 months.
 Analyze the customer requirement and created samples and documentation.
 Involved tools testing of in-house developed automation tools.
 Prepared troubleshooting guides for production team.
 Conducted the training on xml and mathml for new project in Bangalore and Chennai.
 Conducted interviews with end-users and technical staff to gather data for
documentation.
 Ensure the documentation reviewed by the technical staff and manager.
 Upgraded tools with customers’ new requirement, time-to-time basis.

Personal Details:

Father’s Name: Veeraiah. K.

Marital status: Married

Languages known: Kannada, English and Hindi

Reference: Shall be provided on request.

I CERTIFY THAT ALL INFORMATION STATED IN THIS RESUME IS TRUE AND COMPLETE TO THE
BEST OF MY KNOWLEDGE.

Geetha KV