Kristina Carpenter

26 McDougall Rd., Thorold, Ontario, L2V4C4

Cell: 905-483-7716
Email: kristinacarpenter12@gmail.com

EDUCATIONAL BACKGROUND

Bachelor of Arts Degree in Psychology September 2016 to June 2020

Brock University, St. Catharines, ON

EMPLOYMENT HISTORY

Power Seller May 2019- Present

La Senza, St. Catharines, ON

 Achieved companies’ individual sales targets by 6%-10% through exceptional customer

service.
 Suggested different selling techniques to improve the company’s revenue for the younger
age groups in order to assist them better.

Sales Associate October 2015- August 2018

Goodwill Niagara, St. Catharines, ON

 Reorganized merchandise on the sales floor to better assist individuals who were unable
to reach them, which increased sales by 3% overall.
 Recommended an installment of a wheelchair accessible door to head office, which they
put in to better accommodate for individual’s with physical disabilities.
 Processed a variety of donations in a fast-paced environment, demonstrating effective
time management and the ability to work successfully under pressure.

Hostess May 2015- August 2015

Chop Steakhouse and Bar, Oakville, ON

 Communicated seating placements as well as special requests and needs of the customers
to the servers demonstrating effective communication skills.
 Organized seating arrangements for large parties, which often involved moving tables
around, demonstrating effective problem-solving skills and organization.
 Prepared a lot of tables within a short-period of time demonstrating effectiveness while
under pressure and great time management skills.
Stock Clerk/Cashier November 2011- August 2014
Goodwill, Oakville, ON

 Priced a variety of clothing and hard goods in a timely manner, demonstrating my

effective time management.
 Organized clothing and hard goods on the sales floor, demonstrating organization skills.
 Notified management about any concerns regarding customers behaviour, in order to
better assist them and their well-being, demonstrating effective problem solving and
conflict resolution skills.

ACADEMIC AWARDS

Deans Honour List 2016-2019

Brock University, St. Catharines, ON

RELATED SKILLS

 Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

 Ability to cooperate and work effectively and efficiently within a group
 Speak/Read/Write fluently in English

References Available upon Request