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BAC Tax Services Corporation

Manual for Microsoft


Dynamics AX 2009

Stephen Drennen
11/29/2012
Table of Contents
Accessing Dynamics ................................................................................................................................... 3
Setting up the workspace in Dynamics ....................................................................................................... 3
Billing and Invoicing in Dynamics ............................................................................................................. 4
Uploading billing using the Excel upload........................................................................................... 4
Manual billing ..................................................................................................................................... 7
Applying Payments in Dynamics................................................................................................................ 8
Uploading payments using the Excel upload ...................................................................................... 8
Cash Management payment journals ................................................................................................ 11
Creating Manual payments ............................................................................................................... 13
Writing-off Invoices in Dynamics .................................................................................................... 15
Running Payment Auto Match.......................................................................................................... 17
Looking up Invoice and Payment Details ................................................................................................. 17
Looking up Open Invoices ................................................................................................................ 17
Looking up Payments Applied to Open Invoices ............................................................................. 18
Looking up Closed Invoices and Payments ...................................................................................... 18
Running Reports in Dynamics .................................................................................................................. 19
Running the Open Items Report ....................................................................................................... 19
Running General Ledger Transactions Historical Reports ............................................................... 20

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Accessing Dynamics

1. Open Internet Explorer.


2. Type “citrix” in the address bar.
3. Press Enter.
4. Login using your NB id and your network password.
5. Choose “Corp” in the Domain dropdown box.
6. Click “Log on” button.
7. On the next screen, click on the “Dynamics AX” folder.
8. On the next screen, click on the “PROD” folder.
9. On the final screen,
click on the “Microsoft
Dynamics AX 2009 –
PROD” icon
10. The main Dynamics
window will open.

Setting up the workspace in Dynamics

1. At the top of the window, in the navigation bar, click on the far left arrow to access the company
dropdown box.
2. Choose “BAC Tax Services Corporation (0131).”
3. Click on the middle arrow to access the module dropdown box.
4. Choose the “Accounts receivable” module.

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Billing and Invoicing in Dynamics

Uploading billing using the Excel upload


1. Open TIRE (Treasury Information Resource Exchange) from your desktop.
2. Choose “Transactions” from the left dropdown box.
3. Choose the “Disk (Excel Format)” radio button
4. Choose the date range for the billing period.
5. Type in the BAC Tax Services bank account number in the “Acct No =” box.
6. Choose “And” from the Logical dropdown box
7. Click OK.

8. A “Save File As” dialog box will appear.


9. Name the file TIRE MMDD-MMDD.xls (where MM is the 2-digit month and DD is the 2-digit
day and the dates will represent the date range used to
run the report in TIRE).
10. In the “Drives” dropdown box, choose the H:\ drive
11. Click OK.
12. Close TIRE.
13. Open the TIRE MMDD-MMDD.xls file on your H:\
drive.
14. On the Data tab, in the Sort & Filter box, click on the
Filter icon.
15. On Column H “trans_description,” use the filter
dropdown.
16. Click the Select All check box to blank all the check
boxes.
17. Check only “DDA TO DDA CLEARING” and
“INTERNAL XFR DEBIT”. Note: Internal Xfr Debits
are exceptions, but must be included in billing, so you
will need to check for them each time you run billing.
18. Each transaction line has a corresponding wire with loan
level details. The wire initiator will email the wire each
day when they complete the wire.
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19. Match the wires with the amounts and request any missing backup.
20. Open the billing template located on your H:\ drive.
21. Using the loan level details for each wire, populate the fields on the billing template.

Table 1 – Billing Template

Field Name Parameters


Business Unit 131, formatted as General
Customer 2100000110, formatted as General
Bill Type Identifier ADV, TXS, TXR, TXL or TXC; found on wire backup
Invoice Date Date from TIRE for corresponding wire, formatted as
date
Accounting Date Date from TIRE for corresponding wire, formatted as
date
Identifier ADV, TXS, TXR, TXL or TXC; found on wire backup
Description Wires YYYY (YYYY is 4-digit current year)
Under Delivered/Quantity 1, formatted as general
PR@/Unit Price Line dollar amount from wire backup, formatted as
general
Commitment # Leave blank
Loan Number Line loan number from wire backup, formatted as
general
Reference Number Leave blank
Ext. Loan Number Leave blank
Distribution Code If Identifier is ADV, then this field is REVADV85. If
Identifier is TXS, TXR, TXL or TXC, then this field is
REVSUSPNSE
Period (NDF Only) Leave blank
Commited Volume (NDF Only) Leave blank
Actual Volume (NDF Only) Leave blank

22. Reconcile the template to TIRE by summing the PR@/Unit Price column on the billing template
and comparing it to the sum of the filtered debit_amount column on the TIRE spreadsheet.
23. If the amounts don’t match, you will need to go through line by line and check for missing wires
until the two amounts match.
24. Once the amounts match, click the Office button and click Save As…
25. In the Save As dialog box, Save in: S:\Refund Unit\Billing Upload\YYYY
26. Type the file name as 131_MMDDYYYY_billing_upload.
27. In the Save as type dropdown box, select “CSV (Comma delimited)”
28. Click Save.
29. Write down the total number of lines of data, excluding the header, and the total sum of the
PR@/Unit Price column.
30. Exit the billing template spreadsheet.
31. Double-click My Computer on your desktop.
32. Double-click the S:\ drive icon.
33. Double-click on the Refund Unit icon.

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34. Double-click on the Billing Upload icon.
35. Click the Start button and choose Run…
36. In the Run dialog box, type in
\\crprdnga100\dataimport\BillingExcel
37. From the S drive window, select the icon
for the billing file you want to upload.
38. Click and drag the icon to the
BillingExcel window.
39. The file sweep process will pick up the
billing template from the billing folder
and create an Ascential table which will populate the sales orders and invoices in Dynamics.
40. Open Dynamics.
41. On the main screen, on the left side, select the Interface Status in the BAC Error Handling box.
42. In the Interface Status screen, press CTRL+G to turn on the grid filter.
43. Under the Interface Name, in the filter box, type ARINT007 and press the Enter key

44. Click on the grey box labeled “Datetime complete” to sort by date.
45. Find the Interface ID that matches your input amount and input rows.
46. Reconcile your interface to your billing template by comparing the Input Amount on the
Interface Status window to the total from your billing template.
47. If the template contained errors, the Interface Status screen will show the errors in the Validation
Errors and DB Errors fields.
48. Select the “General” tab to view the errors. Corrections at this stage will require a new template
with only the erroneous lines corrected.
49. Exit the Interface Status screen.
50. The two billing jobs (Sales Order Creation and Invoicing) for BAC Tax Services Corporation run
at 9:00am, 11:00am, 3:00pm and 5:00pm Central Time each day.
51. After the above times, select the TRX Outbound report from the Reports box on the Accounts
receivable workspace.
52. In the parameters dialog box that pops up, select company 0131, BAC Tax Services Corporation
53. Check the “Sumarize By originating Business Unit:” checkbox.
54. Click OK.
55. When the report pops up on the screen, the BI_SI lines should total and reconcile to your billing
template.
56. If the BI_SI lines do not total to your billing template, then you will need to check the sales

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orders for errors.
57. In Dynamics, navigate to the Accounts Receivable area and click Billing Interface in the BAC
Error Handling box.
58. The Billing Interface screen will appear. Filter the grid by your Interface ID from earlier.
59. Scroll through the results to find lines with an error listed in the “Error” column.
60. Highlight the line with the error, making note of the error on the “Overview” tab.
61. Click the “General” tab at the top of the window.
62. Correct the error in the “General” tab and wait for the next invoicing job to run.
63. Reconcile with the TRX report. If you have corrected all the errors and your billing still doesn’t
reconcile, contact the Billing Control group, at AR Billing Control Room in the Corporate
Directory.

Manual billing
1. Open Dynamics and navigate to the Accounts Receivable area.
2. From the Common Forms box on the right side of the window, click on “Sales Orders Details.”
3. The Sales Orders Details form will appear. Select the New button at the top of the window,
which will open the Create Sales Order form.
4. Select the customer account, 2100000110 from the Customer account dropdown box.
5. The form will auto-populate the correct information in the rest of the fields. Click OK.
6. On the Sales Order Details form, the bottom half of the window contains tabs that must be
checked and populated with data.
7. For the first tab,
Lines, select
ADV, TXS, TXR,
TXL, or TXC for
the Item number
based on the
billing backup.
8. Leave the quantity
field set to 1.0000
9. The Unit price
will be the amount
of this invoice
based on the billing backup.
10. Leave the rest of this tab as is.
11. Ignore the middle tabs, and skip directly to the BAC tab.
12. Populate the CHL Loan Number field with the loan number from the billing backup
13. Populate the Accounting Date with the date from TIRE.
14. Once the data has been populated, highlight the sales order line in the top half of the form.

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15. Click the Posting button on the right-hand
side of the form.
16. From the list that appears, choose Invoice.
17. The Posting Invoice box appears, make sure
to highlight the sales order you want posted.
18. Click OK.
19. A pop-up message will appear stating the
invoice has posted.
20. If an error message appears, correct the error
from the Sales Order details screen and proceed with invoicing again until the invoice posts.
21. Verify the posting using the TRX Outbound report and verifying that the BI_SI items match your
manual billing.

Applying Payments in Dynamics


Uploading payments using the Excel upload
1. Open Internet Explorer.
2. Type “CREW” in the address bar.
3. Press Enter.
4. Hover the cursor over the Servicing tab at the top of the page
5. Select “WOLF reporting” from the dropdown menu.
6. Click “Dynamics” Report.
7. Change the date range at the top of the report to reflect whatever payment range you wish to post.
Generally, we run payments every two weeks, but at the very least, you
should run the upload on the last day of the month.
8. Click the Excel logo at the bottom of the page to export the report to Excel.
9. Once the Excel report opens, click the Office button, and Open.
10. Open the payment upload template from your H:\ drive.
11. Copy and paste the values from the CREW report to the template using the following guidelines.

Table 2 – Payment Upload

Field Name Parameters


DEPOSIT_BU 131, formatted as General
BANK_ACCT_NUM 10-digit bank account from CREW, formatted as
General
DEPOSIT_DATE Date from CREW, formatted as Date
UNIT_AMT Amount from CREW, formatted as General
ACCOUNTING_DT Date from CREW, formatted as Date
ORDER_DATE Date from CREW, formatted as Date
REFERENCE_NBR Leave blank
LOAN_NBR Loan number from CREW, formatted as General
BILL_TO_CUST_ID 2100000110, formatted as General
PAYMENT_ID Payment ID from CREW, formatted as General
COMMITMENT_NBR Leave blank

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12. Reconcile the total of the UNIT_AMT column for both the template and the CREW report to
make sure that you copied over all amounts.
13. Close the CREW report.
14. Click the Office button in the payment template and choose Save As.
15. In the Save As dialog box, Save in: S:\Refund Unit\Deposits Upload\YYYY-EPW
16. Type the file name as 131_MMDDYYYY_TxnFile.
17. In the Save as type dropdown box, select “CSV (Comma delimited)”
18. Click Save.
19. Double-click My Computer on your desktop.
20. Double-click the S:\ drive icon.
21. Double-click on the Refund Unit icon.
22. Double-click on the Deposit Upload icon.
23. Double-click on the YYYY-EPW folder icon.
24. Click the Start button and choose Run…
25. In the Run dialog box, type in
\\crprdnga100\dataimport\PaymentExcel
26. From the S drive window, select the icon for
the payment file you want to upload.
27. Click and drag the icon to the PaymentExcel
window.
28. The file sweep process will pick up the payment template from the payment folder and create an
Ascential table which will populate the payment journals in Dynamics.
29. Open Dynamics.
30. Navigate to the Accounts Receivable area, on the left side, select the Interface Status in the BAC
Error Handling box.
31. In the Interface Status screen, press CTRL+G to turn on the grid filter.
32. Under the Interface Name, in the filter box, type ARINT034 and press the Enter key
33. Click on the grey box labeled “Datetime complete” to sort by date.

34. Reconcile your interface to your payment template by comparing the Input Amount on the
Interface Status window to the total from your payment template.
35. If the template contained errors, the Interface Status screen will show the errors in the Validation
Errors and DB Errors fields.
36. Select the “General” tab to view the errors. Corrections at this stage will require a new template
with only the erroneous lines corrected.
37. Exit the Interface Status screen.
38. The payment journal creation jobs for BAC Tax Services Corporation run at 9:00am, 11:00am,
3:00pm and 5:00pm Central Time each day.

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39. Between the above times, select the TRX Outbound report from the Reports box on the Accounts
receivable workspace.
40. In the parameters dialog box that pops up, select company 0131, BAC Tax Services Corporation
41. Check the “Sumarize By originating Business Unit:” checkbox.
42. Click OK.
43. When the report pops up on the screen, the EXPAY lines for ledger account 194184 should total
and reconcile to your billing template.

44. If the EXPAY lines do not match your payment template, you will need to check the open
payment journals for payments that did not match to invoices.
45. In Dynamics Accounts Receivable Area, in the Journals box on the right side of the window, click
on Payments, then Payment journal.
46. When the Payment Journal screen opens a list of open payment journals will appear.
47. Press CTRL+G to open the filter grid.
48. Under the Name filter, type “AR-E.”
49. Any open journals under that filter belong to the payment upload and you must post them
manually.
50. Highlight an open payment journal and click the Lines button on the right side of the screen.
51. Within the journal voucher screen that will pop up, highlight the line in the journal, then select the
Functions button on the right.
52. Choose Settlement from the Functions menu, which
opens the Open transaction editing window.
53. If you can settle a payment against an open invoice,
mark the invoice via the checkbox and exit the Open
transaction editing window.
54. If a message box appears asking to change the journal amount, always select No.

55. Highlight the line again.


56. Click the Change transaction state (j) button on the right side.
57. Click the Validate button.
58. If the message box says the journal is OK, close the message box and click the Post button.
59. If the message box lists errors, correct the errors and re-validate until you get an OK message and
then click Post.

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Cash Management payment journals
1. Open TIRE (Treasury Information Resource Exchange) from your desktop.
2. Choose “Transactions” from the left dropdown box.
3. Choose the “Disk (Excel Format)” radio button
4. Choose the date range for the billing period.
5. Type in the BAC Tax Services bank account number in the “Acct No =” box.
6. Choose “And” from the Logical dropdown box
7. Click OK.

8. A “Save File As” dialog box will appear.


9. Name the file TIRE MMDD-MMDD.xls (where MM is the 2-digit month and DD is the 2-digit
day and the dates will represent the date range used to run the report in TIRE).
10. In the “Drives” dropdown box, choose the H:\ drive
11. Click OK.
12. Close TIRE.
13. Open the TIRE MMDD-MMDD.xls file on your H:\
drive.
14. On the Data tab, in the Sort & Filter box, click on the
Filter icon.
15. On Column H “trans_description,” use the filter
dropdown.
16. Click the Select All check box to blank all the check
boxes.
17. Check only “CASH LETTER CREDIT”
18. Each transaction line has a corresponding deposit with
loan level details. Cash Management will send the
deposits each day via FedEx with the entire backup
for each of the deposits.
19. Match the wires with the amounts and request any
missing backup.

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20. Cash Management creates the payment journals in Dynamics and includes the journal number
with the backup sent each day.
21. Access Dynamics.
22. Navigate to the Accounts Receivable area and click on Payment Journals in the Journals box on
the right side of the page.
23. The Payment Journals box will appear with a list of open journals. Highlight the journal line
with the amount that matches your deposit details and click the Lines button.
24. In the Journal voucher screen that appears, you will use the backup on the checks to edit the
payment lines and settle the payments against open invoices (if necessary).
25. Click on the tab marked “General” at the top of the screen.
26. You will choose the “Account Type” dropdown box based on what type of payment you have in
your deposit.

Table 2 – Payment Types

Payment Type Account Type Account


Apply payment to Corporate Customer 2100000110
Advance (Open invoice)
Apply payment to escrow Ledger 194184
Apply payment to bad debt reserve Ledger 187671
Apply payment to penalty Ledger 653571
Apply payment as on account cash Customer 2100000110

27. Type the account that matches the payment type in the above table in the “Account” dropdown
box.
28. In the “Transaction Text” box, type the name of the payer of the check.
29. Leave the offset account section as is, the journal sets this automatically.
30. In the BAC section, verify the “CHL Loan Number” field is correct for the payment you are
working on.
31. Click on the “Bank” tab at the top of the window.
32. In the “Payment Reference” field, type the check number for the payment.
33. Click on the “Overview” tab at the top of the window.
34. If a payment belongs to an open invoice, you will need to settle the payment through the journal.
Highlight the line with the payment that needs settlement.
35. Click the Functions button on the right side of the window.
36. Select “Settlement” from the menu.
37. Dynamics will search for invoices with the matching loan number from the payment line. When
the system displays the open invoices, place a check mark in the “Mark” box by clicking in the
empty box.
38. Close the Open items transactions window.
39. The payment line in the Journal voucher window will now have data in the “Invoice” field.
40. If you need to split a payment between several accounts, you will have to create new lines using
CTRL+N in the Journal voucher window.

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41. Once you have settled all the lines that require settlement and the journal is ready to post, click
the “Validate” button on the right side of the screen.
42. If the message box says the journal is OK, close the message box and click the Post button.
43. If the message box lists errors, correct the errors and re-validate until you get an OK message
and then click Post.
44. As long as you leave the journal amount in the Payment Journals window the same, the journal
will always reconcile with the bank account.

Creating Manual payments


1. Sometimes, outside groups make a deposit to our bank account that does not go through Cash
Management. Open TIRE from your desktop to search for these.
2. Choose “Transactions” from the left dropdown box.
3. Choose the “Disk (Excel Format)” radio button
4. Choose the date range for the billing period.
5. Type in the BAC Tax Services bank account number in the “Acct No =” box.
6. Choose “And” from the Logical dropdown box
7. Click OK.

8. A “Save File As” dialog box will appear.


9. Name the file TIRE MMDD-MMDD.xls (where MM is the 2-digit month and DD is the 2-digit
day and the dates will represent the date range used to
run the report in TIRE).
10. In the “Drives” dropdown box, choose the H:\ drive
11. Click OK.
12. Close TIRE.
13. Open the TIRE MMDD-MMDD.xls file on your H:\
drive.
14. On the Data tab, in the Sort & Filter box, click on the
Filter icon.
15. On Column H “trans_description,” use the filter
dropdown.
16. Click the Select All check box to blank all the check
boxes.

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17. Place a checkmark next to “INCOMING TRANSFER.” If there are “ACCOUNT
TRANSFERS” with credits to the bank account, you should filter to those as well.
18. Open Dynamics.
19. Navigate to the Accounts Receivable area, click on Payment Journal in the Journals box.
20. Click the New button on the toolbar at the top of the window. A new journal line will appear in
the grid below.
21. Choose “AR-M” from the Name dropdown box.
22. In the “Check num” field, enter a descriptive name for your payment journal. Example: If the
payment is from ABC Title, the name might be “ABC Title Wire 11-7” for an incoming wire on
11-7.
23. In the “Amount” field, enter the amount from TIRE.
24. Click the Lines button on the right side of the window.
25. In the journal voucher screen, enter the details of the payment (you will need to research these
payments through various departments to see who requested the payment and where they need it
to go).
26. Click on the tab marked “General” at the top of the screen.
27. You will choose the “Account Type” dropdown box based on what type of payment you have in
your deposit.

Table 2 – Payment Types

Payment Type Account Type Account


Apply payment to Corporate Customer 2100000110
Advance (Open invoice)
Apply payment to escrow Ledger 194184
Apply payment to bad debt reserve Ledger 187671
Apply payment to penalty Ledger 653571
Apply payment as on account cash Customer 2100000110

28. Type the account that matches the payment type in the above table in the “Account” dropdown
box.
29. In the “Transaction Text” box, type the name of the payer of the check.
30. Leave the offset account section as is, the journal sets this automatically.
31. In the BAC section, verify the “CHL Loan Number” field is correct for the payment you are
working on.
32. Click on the “Bank” tab at the top of the window.
33. In the “Payment Reference” field, type the check number for the payment.
34. Click on the “Overview” tab at the top of the window.
35. If a payment belongs to an open invoice, you will need to settle the payment through the journal.
Highlight the line with the payment that needs settlement.
36. Click the Functions button on the right side of the window.
37. Select “Settlement” from the menu.

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38. Dynamics will search for invoices with the matching loan number from the payment line. When
the system displays the open invoices, place a check mark in the “Mark” box by clicking in the
empty box.

39. Close the Open items transactions window.


40. The payment line in the Journal voucher window will now have data in the “Invoice” field.
41. If you need to split a payment between several accounts, you will have to create new lines using
CTRL+N in the Journal voucher window.
42. Once you have settled all the lines that require settlement and the journal is ready to post, click
the “Validate” button on the right side of the screen.
43. If the message box says the journal is OK, close the message box and click the Post button.
44. If the message box lists errors, correct the errors and re-validate until you get an OK message
and then click Post.
45. As long as you leave the journal amount in the Payment Journals window the same, the journal
will always reconcile with the bank account. If you change that amount, you will have to create
a correcting journal.

Writing-off Invoices in Dynamics


1. The Unit Manager will send the approved write-off spreadsheet to you near the end of each
month. Open this file.
2. Open Dynamics.
3. Navigate to the Accounts Receivable area, click on Payment Journal in the Journals box.
4. Click the New button on the toolbar at the top of the window. A new journal line will appear in
the grid below.
5. Choose “WO85” from the Name dropdown box.
6. In the “Check num” field, enter “MM-YYYY Approved W/O.”
7. In the “Amount” field, enter the total amount of the write-offs from the spreadsheet.
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8. Click the Lines button on the right side of the window.
9. Click on the tab marked “General” at the top of the screen.
10. In the “Transaction Text” box, type “MM-YYYY W/O”.
11. Leave the offset account section as is, the journal sets this automatically.
12. In the BAC section, verify the “CHL Loan Number” field is correct for the payment you are
working on.

13. Click on the “Bank” tab at the top of the window.


14. In the “Payment Reference” field, type “MM-YYYY W/O”.
15. Click on the “Overview” tab at the top of the window.
16. You will need to settle each write-off amount against an open invoice.
17. Click the Functions button on the right side of the window.
18. Select “Settlement” from the menu.
19. Dynamics will search for invoices with the matching loan number from the payment line. When
the system displays the open invoices, place a check mark in the “Mark” box by clicking in the
empty box.
20. Close the Open items transactions window.
21. The payment line in the Journal voucher window will now have data in the “Invoice” field.
22. If there is no invoice to settle against, highlight the entire line in the grid and choose the X delete
button from the toolbar at the top of the window.
23. If the amount to write-off is greater than the amount of the open invoice, change the line amount
to match the invoice and settle the line. If you leave this step out, you will create on account
cash and debit too much money from bad debt reserves at the month end.
24. Once you have settled all the lines that require settlement and the journal is ready to post, click
the “Validate” button on the right side of the screen.
25. If the message box lists errors, correct the errors and re-validate until you get an OK message
and then proceed to the next step.

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26. If the message box says the journal is OK, close the message box and click the “Approval”
button.
27. Choose “Report as Ready” from the dropdown
menu.
28. Send an email to your journal approver (usually
your Unit Manager) to approve the journal in
Dynamics. When they have approved, the “Post”
button will be black text instead of grey text.
29. Click the “Post” button.
30. Choose “Post” from the dropdown menu.

Running Payment Auto Match


1. Open Dynamics.
2. Navigate to the Accounts Receivable area, click on Payment Auto Match in the Common Forms
box on the right side of the window.
3. Check the box for CHL Loan number on the top left of the screen.
4. Click the Refresh button on the right side
of the screen.
5. In the popup dialog that appears, ensure
the customer number 2100000110 is displayed
and click OK.
6. Open payments will populate in the top
half of the screen, open invoices in the bottom half.
7. The system will mark for settlement any payment that matches loan number and amount with an
invoice. If the amounts do not match, you can manually mark them for settlement, by marking
the payment first, then the matching invoice.
8. When you have matched all the payments possible, then click the Update button on the right.
9. Choose “Selected” from the dropdown menu.
10. After the list refreshes itself, exit the window.

Looking up Invoice and Payment Details


Looking up Open Invoices
1. Open Dynamics.
2. Navigate to the Accounts Receivables area, Common Forms box on the right side of the window.
3. Click on Customer Details.
4. Use CTRL+G to turn on the Filter by Grid option.
5. Type “2100000110” in the filter grid in the Customer Account column.
6. Highlight the single account that appears in the grid.
7. Click the Functions button on the right side of the window.

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8. Choose “Open transaction editing” from the dropdown menu.

9. Use CTRL+G to turn on the Filter by Grid option in the Open transaction editing screen.
10. You can search through the open transactions by loan number, accounting, date or any other
filter field that is white.

Looking up Payments Applied to Open Invoices


1. From the Open transactions editing screen, use the filter to find an open invoice.
2. Highlight the line with the invoice.
3. Click the Inquiry button on the right side of the screen.
4. Choose “History” from the dropdown menu.
5. The results will appear in a new window, showing you the payments that have applied to the
open invoice.

Looking up Closed Invoices and Payments


11. Open Dynamics.
12. Navigate to the Accounts Receivables area, Common Forms box on the right side of the window.
13. Click on Customer Details.
14. Use CTRL+G to turn on the Filter by Grid option.
15. Type “2100000110” in the filter grid in the Customer Account column.
16. Highlight the single account that appears in the grid.
17. Click the Functions button on the right side of the window.
18. Choose “Closed transaction editing” from the dropdown menu.

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19. Use CTRL+G to turn on the Filter by Grid option in the Closed transaction editing screen.
20. You can search through the closed transactions by loan number, accounting, date or any other
filter field that is white.
21. Vouchers marked BI_SI represent invoices and vouchers marked EXPAY or WO85 represent
payments or write-offs.

Running Reports in Dynamics


Running the Open Items Report
1. Open Dynamics.
2. Navigate to the Accounts Receivables area, Common Forms box on the right side of the window.
3. Click on Customer Details.
4. Use CTRL+G to turn on the Filter by Grid option.
5. Type “2100000110” in the filter grid in the Customer Account column.
6. Highlight the single account that appears in the grid.
7. Click the Functions button on the right side of the window.
8. Choose “Open transaction editing” from the dropdown menu.

9. Click on the Export to Excel button in the toolbar.


10. When the Excel file opens, verify that the total on the last line of the report
matches the Customer balance total in the open transaction editing window in
Dynamics.
11. Click on the Office button in Excel and save the file to your H: drive.

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Running General Ledger Transactions Historical Reports
1. Open Dynamics.
2. Navigate to the Accounts Receivables area, and select the Ledger Balance Point In Time report
in the Reports box.
3. In the parameters box that will pop up, select your company from the table at the top.
4. Select the ledger account for which you want to run the report.
5. Enter the date range of your report in the Posted Date From and Posted Date To fields.
6. Select the Summarized Report checkbox.
7. Click OK.
8. The report and an infolog dialog box will appear. Click Close on the dialog box.
9. The report that generates is useless as is. Click File and then select Print from the dropdown
menu.
10. Click Print in the Print dropdown menu.
11. In the print dialog box, choose File and save to your H drive. The file will save as a text file.
12. Navigate to your H drive and open the text file.
13. Use CTRL+A to select all the data.
14. Use CTLR+C to copy all the data.
15. Open a new workbook in Excel.
16. Select cell A1, and click the Paste button in the Home tab of the ribbon.
17. Select the Insert tab on the ribbon and select Pivot Table on the far left.
18. Click OK when the dialog box appears.
19. From the PivotTable field list on the right side of the screen, place a check mark next to Journal
number.
20. Go back to Dynamics, Accounts Receivable area
21. Select Payment Journals from the Places box on the left (NOTE: This selection is not the same
as the other Payment Journals option you use to create and post payment journals).
22. Use CTRL+G to turn on the Filter by Grid.
23. In the Journal number field, enter a journal number from your Excel PivotTable. The number
must be preceded by an asterisk. Example: *75555.
24. Highlight the filtered line and click the Lines button at the top of the toolbar.
25. Click the square in the upper left corner of the grid to select all of
the lines.
26. Use CTRL+C to copy the lines to the clipboard.
27. In Excel, choose a blank sheet in the workbook.
28. Select cell A1 and then the Paste button in the Home tab.
29. Repeat these steps with all of the journals in the PivotTable.
30. Save the report to your H drive.

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