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Journal of Social Service Research

ISSN: 0148-8376 (Print) 1540-7314 (Online) Journal homepage: http://www.tandfonline.com/loi/wssr20

Importance of Research in Social Work Practice: A


Pilot Study From Turkey

Ercüment Erbay

To cite this article: Ercüment Erbay (2016): Importance of Research in Social


Work Practice: A Pilot Study From Turkey, Journal of Social Service Research, DOI:
10.1080/01488376.2016.1246401

To link to this article: http://dx.doi.org/10.1080/01488376.2016.1246401

Published online: 02 Dec 2016.

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Download by: [94.102.75.39] Date: 07 December 2016, At: 04:42


JOURNAL OF SOCIAL SERVICE RESEARCH
http://dx.doi.org/10.1080/01488376.2016.1246401

Importance of Research in Social Work Practice: A Pilot Study From Turkey


€ment Erbay
Ercu
Department of Social Work, Hacettepe University, Beytepe-Ankara, Turkey

ABSTRACT KEYWORDS
It is highly important that social work practice be guided by scientific research and the resultant Social work practice; social
practices introduced to the literature. Social work research in Turkey is carried out by social work work research; social
academics and practitioners. This dual position they occupy has not been thoroughly investigated workers; evidence-based
in recent years; therefore, the aim of this research was to scrutinize the relationship social workers practice
take when completing research in Turkey. Within the scope of this research, data were collected by
conducting an online survey of 365 social workers. Results of the study show that 45.8% of the
social workers have conducted research before. Nonetheless, 93.7% of the social work practitioners
do feel the need to carry out scientific research in order to shape their professional practices.
Considering these results, future research should concentrate on social work practitioners’ problems
taking into account their dual position as both the producer and consumer of the research.

Introduction to have more research based application in social work


profession. Research-led, research-based and research-
Research methodology is one of the rare common points
informed practices, have a key role in ensuring the suc-
of focus across various branches of science. Science
cess of social work applications” (Phillips, MacGiollaRi,
advances via studying previously conducted research in
& Callaghan, 2012, p. 785).
addition to designing and carrying out new research,
Soydan (2012), on the other hand, approached the
while the knowledge produced is used for the good of
issue of social work research in terms of theory and
human beings. Social work research deals with problems
practice:
experienced by social workers and communities, in terms
of the functions of social work. When the historical devel- In social work as a research tradition, we can see two main-
opment of social work is examined, it can easily be seen stream tendencies in the history of ideas. My terms for these
that it has always endeavored to produce and to be based are from theory to practice and from practice to theory. By
from theory to practice, I mean that research results and
on scientific knowledge. In this sense, the use of scientific
theoretical knowledge are intended as a foundation for
knowledge produced by social work and other disciplines social practice, regardless of whether the research is based
sustained and consolidated social work as a discipline on current professional and sociopolitical priorities or
and as a profession (Duyan, Ozg€ € ur Sayar, & Ozbulut,
€ merely on issues raised theoretically. By from practice to
2008). theory, I mean that social practice conducted by individuals
Reid (2001) defined the functions of social work may generate research findings that may be distilled to gen-
eralized knowledge. (p. 472)
research as “forming scientific basis for application, pro-
viding information for application and obtaining specific
information for taking professional decisions” (p. 474).
Social Work Research in Turkey
Research also provides social workers with the opportu-
nity to better understand, defend, and help their clients To start with, it would be useful to give a brief overview
€ u, 1999). Although there are various opinions
(Unl€ concerning research training in social work education in
regarding the matter in England, it is agreed that the pri- Turkey. Social work education in Turkey started in 1961.
mary aim of researchers is to enhance social work prac- Hacettepe University School of Social Work was the only
tice (Powell, 2002). Having said that, “it is still desirable institution providing social work education until 2002,

CONTACT Erc€
ument Erbay ercumenterbay@gmail.com €
Hacettepe Universitesi, _I_IBF Sosyal Hizmet B€ol€um€u Beytepe Ankara, 06800, Turkey.
© 2016 Taylor & Francis Group, LLC
2 E. ERBAY

after which other departments of social work began to be Evidence-Based Practice in Social Work
established. Currently, 63 universities are providing social
work education in Turkey. Hacettepe University Social Evidence-based practice (EBP) refers to the structur-
Work bachelor program, which sets an example for all ing of social work practice on the basis of evidence.
other social work departments in Turkey, includes two Predicating practice upon evidence is crucial with
Social Work Research courses with a total value of five regard to the effectiveness of professional decisions.
credits. The bachelor program also contains an Applied One of the most important advantages of evidence-
Research course covering a full academic year. In this based practice is that it contributes to bridging the gap
course, students are given the opportunity to transfer between the practice and the field.
their theoretical knowledge gained in Social Work EBP first emerged in the discipline of medicine in the
Research courses into practice. Besides the research- 1990s, and even though it started to claim its place in
related courses in the bachelor program, the master’s pro- social work around the same time, the effects of this
gram has a Qualitative And Quantitative Research course approach on social work practice are not yet fully discern-
with a value of seven ECTS credits while the PhD pro- able. However, the Ethics Code created by the American
gram includes courses such as Quantitative Research National Association of Social Workers (NASW, 2008)
Design, Advanced Research Techniques in Social Work, states that research is among the professional responsibil-
and Qualitative Research Design, each having a value of ities of a social worker and highlights that “social workers
eight ECTS credits (www.sh.hacettepe.edu.tr). should monitor and evaluate the implementation of poli-
The significance of social work and the increasing cies and programs, question the validity of new informa-
need for social workers seem to be indisputable facts tion and use research findings and results in their
given the urgency of solving the social problems in professional practice.”
Turkey with its population of 78,741,053 (Turkish Sta- “EBP is a trend idea in social work. Whether it devel-
tistical Institute, 2015) and the need to enhance the ops into a more enduring aspect of social work will only
human resources in this considerable population as become clear with the passage of time. Despite some of
well as the existing shortage of scientific research and the reservations about the use of evidence in this and
relevant efforts on social work–related fields. Despite other contexts, it is important to highlight the benefits of
the increasing number of published books and articles building awareness of evidence into practice” (Lawler &
in the field of social work, the need for further Bilson, 2004, p. 63). As Drisko and Grady (2012) empha-
research-based original studies and their publication sized, EBP is an integrative decision-making process
persists. Social work academics are naturally expected aimed at improving client outcomes and effectiveness in
to produce original research materials directly related social work practice.
to the discipline and the field of social work. The same Despite the recent increase in the use of research in
is expected of the social workers who actively work in numerous areas of social work, it is still criticized that
the field. However, the latter group requires a substan- de facto decision making is rarely informed by sound
tial amount of encouragement in order to realize this research evidence. Discourse regarding the research-
expectation (Workshop on Needs and Problems in to-practice gap in social work has tended to concen-
Social Work Education in Turkey, 2009). trate on the feasibility of evidence-based practice for
Between the years 2002 and 2016, a total of 241 the profession but has hardly drawn from the broader
articles were published in Society and Social Work, the knowledge-utilization literature (Heinsch, Gray, &
only peer-reviewed social work journal in Turkey, and Sharland, 2016).
only 20 of them were written by social workers who EBP can be defined as the process in which the practi-
had been actively working in the field. This disquieting tioner makes use of the best available research evidence
gap has been considered to necessitate an examination to guarantee the best possible decisions, actions, and serv-
of the social workers’ views on research in Turkey. ices. Practitioners are encouraged to abide by an evidence
Therefore, the relationship social workers in Turkey hierarchy that places at the top gold standard systematic
establish with research was addressed more thor- reviews (Gray, Sharland, Heinsch, & Schubert, 2015).
oughly in this study than it has been addressed in pre- For clients to be offered the most ethical, evidence-based
vious studies. interventions, it is crucial to integrate research and
JOURNAL OF SOCIAL SERVICE RESEARCH 3

practice in all helping professions (Gambrill, 2015). 1. Determine the correlation between social work-
Transferring research findings into practice should be an ers’ status of conducting research and reading
integral aspect of EBP, and the main actor in this transfer research.
is none other than the social work practitioner (Davis, 2. Determine the social workers’ status of compe-
Grady, Cuddeback, & Scheyett, 2011). tence for conducting and reading research.
Social workers shape professional intervention in 3. Determine the relationship between social
an evidence-based manner; continuously and meticu- workers’ having undergraduate and graduate
lously evaluate their professional practice; and partici- education and their status of conducting or
pate in activities of exploration, testing, and reporting reading research.
in order to serve their clients better and share the 4. Reveal the social workers’ needs of carrying out
results of practice evaluation. Social workers’ utiliza- and reading scientific research in guiding their
tion of research evidence is a complex process that is professional practices.
influenced by the characteristics of individuals, organ- 5. Find out whether social workers need to receive
izations, and research (Lee, 2015). Social workers are training in the process of conducting and read-
able to support other social workers in a shift to a ing research.
practice research culture that is important in enabling
social work to join an evidence-based and evidence- Methodology
informed practice context within health (Joubert &
Epstein, 2013). Sample
According to Gilgun (2005, p. 52), the four corner- The universe of the study included all the social work-
stones of EBP in social work are as follows: ers who worked in the social work institutions in Tur-
1. Research and theory key, and the number of social workers in Turkey at
2. Practice knowledge (what we have learned from the time of the study was 5,108. This group of social
clients, professional values) workers all carry out their academic and professional
3. The practitioner’s personal assumptions, values, discussions in an e-mail group. Social work students
worldview generally become members of this group when they
4. What clients bring into the practice conditions graduate. Within the scope of this research, the most
efficient way of reaching the social workers was this e-
Regehr, Stern, and Shlonsky (2007) state that the mail group. After an e-mail recruitment letter was
process of rendering EBP functional works as follows: sent out, 365 social workers agreed to participate.
1. Defining priorities in the field and following
those priorities
Instrument
2. Evaluating the best available information and
coming up with a cluster of knowledge with a Preliminary to the research, literature was reviewed in
critical view order to find publications that could help with the
3. Forming partnerships in order to provide more questions to be asked to social workers with regard to
evidence-strengthening practice conducting research and reading research, with the
4. Ensuring the dissemination of research findings aim of learning about their evaluations. Opinions of
for the development of effective programs Turkish academics who work on social work research
(information flow) were also taken. The survey was first conducted in a
5. Training of social workers and social work pilot study with the participation of 10 social workers
students in Ankara (capital of Turkey). The survey was
observed to be completed in about 25 minutes during
the pilot study. The social workers who participated in
Aims of the Study
these preliminary tests indicated that the number of
The main aim of this research was to scrutinize the questions was not too high, hence the survey was filled
relationship social workers establish with research in out with ease. Such feedback in addition to the
Turkey. The particular aims determined in accordance researcher’s observations ensured that the survey
with this main aim are as follows: questions were functional.
4 E. ERBAY

As a result, a 28-question survey was prepared in Ministry of Justice (7.1%), private organizations
accordance with the literature review and the research (5.8%), municipalities (4.5%), and the Provincial
subject. Directorate of Disaster and Emergency Management
Within this framework, the participants were asked (4%). The remaining 10.5% were working in nongov-
closed-end questions regarding their age, sex, level of ernmental organizations, universities, police depart-
education, years of professional social work experi- ments, and dormitories.
ence, whether they had a graduate education or not,
and whether they were competent enough to conduct
Professional Necessity of Research
and read research.
Whether it is necessary for social workers to carry out
Procedure scientific research in order to shape their professional
practice is one of the most significant questions of this
Subsequent to the pilot study, the survey went online and study. Of the social workers who participated in the
was shared in a social workers’ mail group via Google study, 93.7% indicated that in fact they did feel such a
Documents. The survey stayed online in the mail group necessity; 98.6% of the participants declared that they
for 3 months between May and July 2014 while each considered research a part of the social work practice.
month a reminder was sent to the group members. The On the other hand, the motivations of those who did
informed consent required from the participants was not feel the necessity to carry out research are illus-
taken by an informative text written in the introduction trated by the following phrases: “Laws and regulations
of the survey. The fact that the online survey was filled are very clear, so I do not need research” and “we do
out by social workers who volunteered constituted their not even have the time to feel such a need.”
consent to participate. Consequently, 365 social workers
participated in the survey.
The data obtained were analyzed by the Statistical Research Competency
Package for the Social Sciences (SPSS) 21.0, and the find- The controversy of research competency concerns the
ings were evaluated at a 95% confidence interval. The capabilities of professionals. In a discussion about
relationship between the variables was put to the chi- “research-minded practitioners,” McBeath and Austin
square test of independence. As the test for independence (2015, p. 446) suggested that their analysis focuses on
generated a p value less than .05, it was concluded that these individuals who have “a capacity to critically
there was an association between the variables. reflect on practice to develop researchable questions, a
capacity to be informed by knowledge and research
Results related to social work values, and a capacity to under-
stand research designs and related methodologies in
Descriptive Statistics
order to theorize about practice” (Austin, Dal Santo,
Of the respondents, 57.0% were female and 43.0% & Lee, 2012, p. 176) The social workers were asked
were male. The mean age of the respondents was whether they had the competency to completely carry
31.97; the minimum age was 21, and maximum age out research, and 56.7% stated that they did consider
was 62. In addition, social workers who were in the themselves competent. Those who considered them-
sample group had an average of 14.80 years of profes- selves incompetent were prompted to state the reasons
sional experience. Minimum years of experience was 1 underlying their response. According to the answers
year; maximum years of experience was 47 years. Of received from the sample group, it was discovered that
the participants, 17.3% had a graduate degree; thus, some issues such as analyzing the data, constructing a
the remaining 82.7% did not have a master’s degree. theoretical framework, and publishing the research
Only 1.9% of the participants were social workers with were considered challenging.
a doctorate degree. The social workers in the sample group were asked
The biggest group of social workers in the sample whether they considered their bachelor’s education
group (35.1%) was working at the Ministry of Health. sufficient for completing a research project, and 57.3%
It was followed by the social workers working at the of them believed that their bachelor’s education
Ministry of Family and Social Policy (33%), the proved unsatisfactory.
JOURNAL OF SOCIAL SERVICE RESEARCH 5

Table 1. The relationship between competency and conducting research.


Competency in conducting research

Yes No

Social work research N % N % X2 /p value



Conducting research Yes 115 68.9 92 46.5 X2 D 18.512 p D .00
No 52 31.1 106 53.5

p < .05.

The participants were asked whether they knew Reid (1987) stated that a considerable part of social
how to use SPSS, which can be a helpful and func- work research was carried out under the following topics:
tional software in analyzing quantitative data in social 1. Behaviors and problems of client and nonclient
work research, and it was found out that 51.5% of the individuals and groups, etc.
participants did not know how to use the software 2. Qualifications of services, access to services, and
(Statistic Package of Social Sciences). attained goals after providing these services.
One of the most important questions of this research 3. Training of social workers, social work profes-
was whether social workers felt competent enough to sion, and interdisciplinary topics.
conduct research. The findings presented in Table 1 4. Organizations, institutions, communities, and
show that 68.9% of the social workers considered them- social policy–related studies.
selves competent in conducting research and contributed In this study, social workers were asked whether
to production of knowledge while 59.7% of the social they had ever conducted research with the aim of
workers stated that competency in conducting research using it in professional practice, and 54.2% responded
required research-based knowledge. These findings dem- negatively. Of those participants who declared to have
onstrate that there is a significant relationship between conducted research before, 121 participants (78.6%)
competency in terms of conducting research and produc- had conducted one or two research studies, 23
ing and consuming knowledge. (14.9%) have conducted three or four research studies,
and 10 (6.5%) had conducted five or more research
studies. The same group of participants were asked
Being a Knowledge Producer
whether they got their research published, and 67.5%
“Knowledge production/utilization (KPU) discourse is of the responses were positive.
concerned with the uptake, adoption, implementation In light of these findings, the participants were
and use of research knowledge, as change outcomes in asked whether these research studies contributed to
the practice and policy worlds” (Gray, Sharland, their professional practices, and 90.2% pointed out
Heinsch, & Schubert, 2014, p. 1957). Although there that these research studies really guided them in their
are social workers who appreciate the benefits of practices.
research evidence in the process of decision making, The relationship between the need for conducting
they nevertheless encounter numerous barriers in research and being a consumer of knowledge is
employing scientific research in their daily practice. another finding in the research (see Table 2). It was
Barriers identified in previous studies include practi- found out that 95.8% of the participants who felt the
tioners’ and organizational characteristics, such as need to conduct research were also consumers of
attitude toward research, lack of time to read research, research-based knowledge. This means that there is a
knowledge about research, workload pressure, lack of meaningful relationship between social workers’ need
organizational support, and organizational structure to conduct research and being consumers of scientific
(Wiechelt & Ting, 2012; Wike et al., 2014). knowledge.
Social worker as a producer of knowledge refers to a
professional who conducts research with the aim of
Being a Consumer of Knowledge
eliminating the shortcomings in the current scientific
knowledge and practice within the fields pertaining to The knowledge-consumer’s role is concerned with
€ u, 1999).
social work (Unl€ reflecting the new knowledge produced via social
6 E. ERBAY

Table 2. The relationship between the need for conducting research and being a consumer of knowledge.
The need to conduct research

Yes No

Social work research N % N % X2 /p value



Being a consumer of knowledge Yes 276 95.8 66 85.7 X2 D 8.892 p D .003
No 12 4.2 11 14.3

p < .05.

work research in the process of social work practice statistically significant relationship (X2 D 6.507; p
€ u, 1999, p. 122).
and utilizing new research efforts (Unl€ < .05), between having a graduate degree and hav-
Even if the opportunities of conducting research are ing conducted research, the number of participants
scarce for various reasons, social workers are expected who had conducted research is higher among those
to consume research materials related to their field of with a graduate degree than among those without.
study; in other words, they are expected to be knowl- Finally, the relation between having a graduate
edge consumers. According to the data obtained from degree and reading the research conducted in the
the sample, 78.9% of the social workers read research field of social work is also statistically significant
materials. They were asked whether the research (X2 D 8.696; p < .05); the number of participants
materials they consumed contributed to their profes- who read the research conducted in the field of
sional practice, and 97.2% of the participants stated social work is higher among those with a graduate
that the materials contributed to their practice. degree than among those without.
The relationships between participants having a
graduate degree and feeling competent enough to
Continuity of Research Training
conduct research, conducting research before, and
reading research articles produced in this area are Research training should be beyond the knowledge
shown in Table 3. There is a statistically significant that social work students gain during the undergradu-
relationship (X2 D 6.717; p < .05) between having ate education and instead become a continuous part
a graduate degree and feeling competent in con- of the professional life. In this way, social workers can
ducting scientific research whereas the number of become more knowledgeable and skilled in conduct-
those with graduate degrees who consider them- ing, consuming, and understanding research.
selves competent in terms of conducting scientific Participants were asked whether they would like
research all the way through is higher than those to have research methodology training and whether
with a graduate degree but who do not feel compe- this would motivate them to conduct research. Of
tent in conducting scientific research. On the other the respondents, 91.5% indicated that they were

Table 3. The relationship between having a graduate degree and the variables.
Have you completed a graduate degree? Test of association

Yes No X2 p

Do you feel competent in terms of conducting research all the Yes n 45 162 6.717 .010
way from beginning to end? % 21.7 78.3
No n 18 140
% 11.4 88.6 
Have you ever conducted research (except that conducted in Yes n 38 129 6.507 .011
the course of undergraduate, graduate, and PhD programs)? % 22.8 77.2
No n 25 173
% 12.6 87.4 
Do you read the research conducted in the field of social work? Yes n 58 230 6.995 .008
% 20.1 79.9
No n 5 72
% 6.5 93.5

p < .05.
JOURNAL OF SOCIAL SERVICE RESEARCH 7

willing to undergo such training. When they were This feeling of discomfort increases the reluc-
asked whether such training would motivate them tance of social workers to conduct research. More-
to conduct research, 92.6% of the answers were over, it consolidates the idea that research does not
positive. connect with the real world of social work. In
response to the question of why social workers did
not use research to a greater extent, some research-
Conclusion ers offered the following explanations (Krysik &
Finn, 2010, p. 11):
When the relevant literature in Turkish is reviewed,
 Social workers were not appreciative of the work
two articles stand out. One of them is Unl€ € u’s (1999)
that researchers do.
article titled “Researcher Social Worker,” and the
 Social agencies were barely tolerant hosts of
other one is Karataş, Demir€ _ gasıoglu’s
oz, and Iça
research.
(2002) study, which did not focus on social work
 Agency administrators were interested only in
research but simply addressed the issue while dwelling
research that supports the status quo.
on social work education.
On the other hand, 78.9% of the social workers
Some of the social workers who participated in this
reported reading research materials (knowledge con-
research reported not having conducted research
sumer role).
before, and they referred to various reasons which led
Taking into consideration the body of data
to this result. If these reasons were to be recapitulated
explained in the preceding, the question of what
in generalized categories, workload and heavy bureau-
should be done to encourage social workers to become
cracy would be the primary reasons for not having
knowledge producers and consumers comes to mind.
conducted any research. They would be followed by
Possible suggestions are as follows:
limitations caused by the workplace, the lack of need
 Social work students should be given a quality
for research, the lack of knowledge and skills required
research training, which can inspire and moti-
for carrying out research, the lack of sufficient aware-
vate students to conduct research when they start
ness for conducting research, and laziness.
working as social workers.
The primary results of the study show that 45.8% of
 Social workers’ awareness regarding the necessity
the social workers have conducted research before. On
of conducting research should be raised.
the other hand, 93.7% of the practitioners feel the
 Social workers should be encouraged to publish
need to carry out scientific research in order to shape
their research.
their professional practices.
 Social workers should be provided with research
As mentioned in the preceding, the primary reason for
training and opportunities to update their
not having conducted research is found to be having too
research knowledge within the frame of continu-
heavy a workload. According to Stevens, Liabo, Frost,
ing training.
and Roberts (2005, p. 67), the practical obstacles that hin-
 The research data indicate that social workers
der conducting research are lack of time, lack of research
consider workload the primary reason for not
skills (the ability to search for and critically appraise evi-
conducting research. Therefore, social work
dence), and lack of resources (e.g., access to the Internet,
administrators are required to ease the workload
database, and library services). In addition, they claim
and create adequate time for conducting
that research and practitioners’ needs are not compatible
research.
with each other. Gibbs (2001, p. 696), who examines the
reasons social workers do not conduct research in his
article titled “The Changing Nature and Context of Social
Implications for Social Work Practice
Work Research,” suggests that social workers face an eth-
ical dilemma when conducting empirical research in The result of this study has important implications for
terms of feeling uncomfortable about reductionist experi- research utilization in social work. First and foremost,
ments and a tendency to reformulate complex and multi- social work needs to widen its scope, especially in
dimensional problems into small units that can be easily terms of bridging the gap between research and prac-
measured. tice (Gray, Sharland, Heinsch, & Schubert, 2014).
8 E. ERBAY

Research enables social work practice to gain a better problems (e.g., What is a problem? What is its preva-
understanding of social work (Wells, Maschi, & Slater, lence? What kind of problem is it? How should a
2012). However, it needs to be pointed out that social problem be framed?), assessment measures, risks, the
workers are certainly not obliged to conduct research. It effectiveness of intervention, the accuracy of outcome
is only suggested here that research would bring a scien- measures, costs and benefits, and harms (Gambrill,
tific look to social work practices, that these practices 2015).
would work on a more objective level once based on sci- There is a deep-rooted discourse regarding the inte-
entific evidence, and lack of research would lead to short- gration of research and practice with concerns that
term solutions not based on any evidence. For example, a there is insufficient incorporation of evidence-based
social worker who works in child care institutions may research into practice (DeFraia, 2015). To summarize,
not achieve an effective result by implementing a pro- integrating social work research into social work prac-
gram solely based on her or his experiences. On the other tice is almost universally accepted as an ideal
hand, a program that relies on appropriately designed endeavor. Nevertheless, polarizations based upon con-
and conducted research would provide objective and troversies between academic researchers and practi-
valid data that could in turn be employed to scientifically tioners have left their marks on the profession,
structure the social work practice. delaying the advance of the profession as well as the
Improvement and awareness of social research clients’ opportunities for enjoying a higher quality of
methods has great importance for social workers that life (Epstein, 2011, 2015).
are providing services to different levels of client sys- In conclusion, this study reveals the social workers’
tems (Engel & Schutt, 2009). “Practitioner involve- status with regard to conducting and reading research
ment in research-evaluation, research, development or within the context of evidence-based practice. It would
general inquiry that is more small-scale, local, be appropriate for this research to be followed by a
grounded, and being carried out by professionals who qualitative study with the same research subject.
deliver directly embraced those self-same services
across a wide range of professions as-is an essential Acknowledgments
ingredient of good practice …On the other hand, First and foremost, I express my gratitude to the social workers
social work and human services practitioners in the who spared their precious time to fill out the online question-
field are frequently planned Involved in research, eval- naire and thus provided valuable data for this research. I am
€ ur Ugurluoglu for his sup-
grateful to Associate Professor Ozg€
uation or practitioner inquiry as part of their primary
port in the statistical analysis of the data. I am also very thank-
role” (Shaw, 2005, p. 1232). ful to Research Assistant Ahmet Ege for proofreading the
Social workers should not be content with general article as well as to Ayşecan Ay for proofreading the English
statements from producers or consumers that say a translation of the article.
difference was made; rather, they need to seek to iden-
tify those things that really make a difference and
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