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organization should know his tasks and role in the office. If a person is engaged
routinely in the same type of work, after some time, he automatically acquires some
expertise skill, sureness, accuracy and precision over how to do it in a better and
efficient way. If there is no division of work, there will be a higher chance of work
redundancies or the employees will not be sure as to where the extent of their work will
be. In our office, there is a clear separation of work wherein, it is divided into licensing,
adjudication and registration, and there are employees that are assigned in every area
high tendency of error in regards with the work and output. The issue with this principle
case as front liners - we don’t even have noon breaks, if one employee is not around,
someone would not want to fill up for the person’s job for a while since employees have
their own assigned work. The top managers however do have solutions on this, 1 or 2
persons are sent to be trained in a specific job, so every person has their alternate.
2. Authority- The right to issue commands, along with which must go the balanced
power and right of a person to use and allocate the resources efficiently, to take
and signatories. Whenever the chief of office is not around, the assistant will be the one
in charge in the overall operations of the office, including the documents that are
authority that can be transferred to the assistant is only limited, and should be well
defined. Most of the time, it is for the routine work or transactions that should not be
delayed. The assistant may be responsible for the decisions he/she will make for a
3. Discipline – Employees must obey, but this is two-sided: employees obey orders
regulations in the office that the employees have to obey in order to maintain order in
the workplace. If the employees failed to follow, there is a corresponding penalty for
their violations. But for the employees to follow, a good leader must set a good
example. Even in the small things like not wearing proper uniform and being tardy, the
employees tend to violate the set rules if they see that the boss himself doesn’t follow.
The management should play their part in making sure that the rules and regulations
4. Unity of Command – each worker should have only one boss with no other
This principle advocates that only one boss should give order to an employee so that
the latter can easily understand what to do and how to manage his tasks. In our office,
we only follow orders from the chief of office. In my case, I am directly reporting to the
supply officer, and she give me direct orders, but those orders will still come from the
conflict. You cannot follow multiple orders from many bosses at the same time.
5. Unity of Direction- The organization should have a single plan of action to guide
A single plan can make the employees reach common objectives by establishing
uniformity and coordination in different activities. In our office, we have what we called
Plans and Programs. Each offices of the Region should formulate their Plans and
Programs for the incoming year so it will serve as a guide for the organization to
achieve its goals. Indicated in the plans and programs are the different seminars and
programs, activities that the office should facilitate in order for us to best inform the
public regarding our mandate, to extend our services to every citizen, and how to better
6. Subordination of Individual Interest- management must see that the goals of the
principle, the manager or leader must try to integrate the individual goal in such a
manner so that both the objectives are accomplished with efficiency and effectiveness.
This principle is being applied in our organization in a way that, the chief of office, during
meetings, is trying to imply that the decisions being made are always for the benefit of
the office before his own interest. He asks for the opinions and suggestions of the
individuals concerned. In this way, their personal views and goals will also be heard and
if it is directed towards the goal of the office, it will be applied, and if not there are ways
7. Remuneration – workers must be paid for a fair wage for the services they render.
Employees are more motivated to work if they are being paid well. Working in the
government is a high responsibility, for public office is a public a trust. And the amount
Job Order personnel does not compensate for the work that we have rendered. The
basic wage may be higher than that of the private companies, but we don’t have the
mandatory benefits such as overtime pay and leaves, and even basic insurances.
8. Centralization – this term refers to the degree to which subordinates are involved
in decision making.
As I have mentioned above, the chief asks the employees of their opinions or
centralization is applied in it in a way that, those who have the authority or expertise in
an area has the power to participate in the decision making. Although the employees
are being heard, the policies that are to be implemented in our office will be coming
from and being reported to the highest authority in the office that is the district head.
9. Scalar Chain – The line authority from top management to the lowest ranks.
clear line of communication is very important for any organization to achieve its
objectives. The communication has to flow in an order for it to be effective. Scale chain
identifies that path. According to the principle, any information should follow a pre-
defined path, which is from the supervisor to the one in lowest position, to avoid any
ambiguity. In our office, the principle of scalar chain is used so as there is a clear path
of communication. The chief will relay any memorandums or orders to the person in
authority such as if it involves license related concerns, he will relay the message to the
person in authority on the license area. And that person in authority will relay the
10. Order – people and materials should be in the right place at the right time.
According to this principle, there are two different orders that are necessary. The first
one is the material order. In our agency, it is properly monitored, in fact, we have a big
clean up day twice a year wherein we use 5S as a tool to organize all the material
resources and puts them on their proper places and makes standard system in using
and retrieving them so as to save time in looking for the materials. In terms of the social
order, employees are assigned to areas that are best suited for them. Like for example,
as the work in our office is technical and clerical in nature, they will not hire someone
who is not well versed in computer applications or someone that does not fit for the job
11. Equity – managers should be kind and fair to their subordinates. Treating
This principle tells that managers should supervise and monitor this process and
they should treat employees fairly and impartially. This principle is important to maintain
in every organization. Managers should be fair to all employees and no such thing as
12. Stability of Tenure of Personnel – employees work better if job security and career
In the government, there is security of tenure for the permanent employees. This is
positions in the government are less than the personnel needed for the agency to
function at its best. That is why Job Order employees or temporary employees are
being hired, and I think it is one of the issues that government offices are facing in
general. It is an issue that even the higher officials of the agency of the government are
With this management principle employees should be allowed to express new ideas.
This encourages interest and involvement and creates added value for the company.
This is also practiced in our office in a way that, even rank and file employees are given
the chance to speak and give suggestions for us to come up with a better solution to a
14. Esprit de Corps – promoting team spirit will build harmony and unity within the
organization.
This is also seen as an important aspect of management in our office. There are
team buildings and other informal gatherings that promotes unity and employee morale
in our office. In this way, everybody will feel that nobody is left behind and there is a