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8D Report Number: NCP Number: Date Opened: Last Updated:

# is from CAR LOG # is from QDA or Customer

Product / Process Information Organization Information


Part Number Vendor Name Select from drop down "organization information"
Part Description Vendor Code

Engine Serial #
DØ Symptom(s):

D1 Team:
Name Dept Phone Ext Name Dept Phone Ext

24 hour
D2 Problem Statement:

Problem statement is the symptom report plus


information on process that it came from.

D3 Interim Containment Action(s):


RMA Number Issued: Ck RMA Log Sort Actions Qty Reject Rework Date
Immediate Action Taken: Number of parts in -house
number of parts in prodess
Clearly state actions of containment taken to meet
24hour period requirement of 24/3/10 Process number of parts in transit
number of parts at customer
Containment Color Mark Safe Product Date/Serial Number
Verification / Validation

Equipment People 1. Why ?


InadequeteTrainin
g
2. Why?

EFFECT

Environment 3. Why?

4. Why?

Method Machine Day 3


5. Why?

Root Cause(s) Statement: Escape Point (s): % Contribution


1) 1)
List top Escape points identified
2) List top RC items identified 2)
through Fishbone and 5Why.
3) through Fishbone and 5Why. 3)
4) 4)
Verification: Verification:
Briefly describe how RC Items Briefly describe how escape paths
were verified as cause. were validated to exist.

Short Term Corrective Action:


8D Report Number: NCP Number: Date Opened: Last Updated:
# is from CAR LOG # is from QDA or Customer

Describe short term corrective action taken


with identification of RC and Escape points.

D5 Chosen Permanent Corrective Action(s): Responsibility Due Date

Identify Permanent corrective action, timing, and who is


1) responsible.

2)

D6 Implemented Permanent Corrective Action(s): % Effective Date Implemented:

When Permanent corrective active is implemented how was it verified effective? Explain
in detail tests performed to show RC cannot be reproduced and past escape routes are
closed.

Verification / Validation

Day 10
D7 Preventative Actions: Responsibility Completion Date

Looking into the future are similar products affected by RC and


Escape paths? How are these being closed?

D7 Systemic Preventative Recommendations

Due Similar Processes or systems exist in facility where RC and


Escape paths can be replicated? How are these being closed?

Eng Lessons
Action C. Plan PFMEA Standard SOP Training Learned Drawing Gauge

Required
Identify the actions taken in the following process documents to
Completion Date
prevent reoccurance of defect. There must be two checked boxes.
D8 Team and Individual Recognition: Date Closed Reported by

CEF 8D SIGN OFF:-


Plant issue close out must be approved by - Team Coordinator of Production and Quality
Development issue close out must be approved by - Team Coordinator of Engineering and Quality
Repeat concern close out must be approved by - Asst. PM and Quality Manager

Name Position Signature Date


8D Report Number: NCP Number: Date Opened: Last Updated:

39 3/30/2011
Product / Process Information Organization Information
Part Number Process Number
Part Description Oil module drain plug Process Name

Engine Serial # All Engines


DØ Symptom(s):

Oil module drain plug loose or missing.

D1 Team:
Name Dept Phone Ext Name Dept Phone Ext
scott cantrell quality
bradley jones reconfiguration

24 hour
D2 Problem Statement:

Reported that oil module drain plug had been left loose or was missing.
D3 Interim Containment Action(s):
RMA Number Issued: Sort Actions Qty Reject Rework Date
Immediate Action Taken: Number of parts in -house
number of parts in prodess

Contacted engineer to find out the proper torque. (15 +or- number of parts in transit
2NM) number of parts at customer
Containment Color Mark Safe Product Date/Serial Number
D4 Root Cause(s) Investigation:
Equipment People
1. Why ? oil module drain plug left loose or missing.
InadequeteTrainin
g
2. Why? plug was not tightened properly.
EFFECT

Environment 3. Why? reconfiguration didn't know proper torque.

reconfiguration didn't know plug had a


4. Why?
specified torque.

5. Why?
reconfiguration wasn't shown print of oil Day 3
Method Machine module.

Root
1) Cause(s) Statement: Escape Point (s): % Contribution
D oil module plugs were not being tightened to proper 1)
torque causing the plugs to be loose or fall out. 2)
2) 3)
3) 4)
Verification: Verification:

oil modules were being drained in chillicothe engines and not


tightened back to proper torque.
Short Term Corrective Action:
Torque plug to 15 +or - 2NM per print.
8D Report Number: NCP Number: Date Opened: Last Updated:

39 3/30/2011
D5 Chosen Permanent Corrective Action(s): Responsibility Due Date

Bradley
1)
Jones
Torque plug to proper torque. (15 +or- 2 NM) 4/2/2011

2)

D6 Implemented Permanent Corrective Action(s): % Effective Date Implemented:

Day 10
Verification / Validation

D7 Preventative Actions: Responsibility Completion Date

D7 Systemic Preventative Recommendations

Eng Lessons
Action C. Plan PFMEA Standard SOP Training Learned Drawing Gauge

✘ ✘ ✘ ✘
Required

Completion Date
Date Closed Reported by

CEF 8D SIGN OFF:-


Plant issue close out must be approved by - Team Coordinator of Production and Quality
Development issue close out must be approved by - Team Coordinator of Engineering and Quality
Repeat concern close out must be approved by - Asst. PM and Quality Manager

Name Position Signature Date


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