GENERAL ORDER 1.03 age tot t2 NEW HAVEN DEPARTMENT OF POLICE SERVICE GENERAL ORDERS. PI ga’. 8 5 ee GENERAL ORDER 1.03 EFFECTIVE DATE: January 13, 2016 1.03.01 PURPOSE The Burpose of this General Order isto set forth rules of personal conduct for members Ofthe New Haven Department of Police Service, These Professional Standards when Aambined with General Orders, Rules and Reguiatons, Training Buletine and Giy of New Haven policies comprise the governing policies ofthe Department 1.03.02 APPLICABILITY This General Order has applicabilty to all members of the Department. Whenever a rule 1 standard begins withthe words "potce officers the rule or standard is applicable te ALL sworn members ofthe Department, Whenever aru or standard begire vat ae ord "Employees, the ule or standard is applcabe to al Department erployecs ‘regardless of job classification. 1.03.03 ORGANIZATION Tr caneral Order is organized into two sections. The fst section has applcablty to 2 swom personnel regardless of rank. Section One identiies general principles of Personal and professional conduct under the general heading ‘Prinoples® sed hac applicability to all sworn members ofthe Department. Section Two has applica toGENERAL ORDER 1.03 Page 2 0f12 OF both sworn and civilian personnel depending on the introductory term used (see Section Two - Applicability), 1.03.04 SECTION ONE ~ PRINCIPLES ‘The following principles of personal and professional conduct have their basis in the general propesition that police oficers hold their office in the pubic trust. Whenever a police officers actions, whether on or off duty, have a provable adverse relationship on, the officer's performance, or have a tendency to destroy confidence or respect for the profession, such action(s) form the basis for a charge of “Conduct Unbecoming an Officer” ‘This Section contains seven principles governing the conduct of officers. Each principle 's folowed by the rationale explaining the principle and a sel of rules descnbing that principle, ‘Section One of this General Order is linked in principle to General Order 1.01 (Department ilission and Values), Iti illusionan to believe that any organization can adopt a General Order, no matter hhow carefully crafted, that will encompass evety rule relating to the conduct of is: ‘employees. This is especially true when that group of employees are police officers. Police officers hold their office inthe public trust and therefore can and must be held to a higher stancard. Police officers will normally be able to determine what kind of ‘conduct indicates unfitness to perform the functions of a police officer. Therefore, following the seven principles outlined in Section One, officers will ind a general statement regarding specific rules of conduct. Violations of these rules are considered "Conduct Unbecoming an Officer’ 1.03.08 PRINCIPLE ONE ~ LAW ABIDING Police officers shall conduct themselves, whether on duty of when applicable, in ‘accordance wih the Constitution ofthe United States, the Constituton of the State of Connecticut, and all applicable laws, ordinances and rules enacted or established by legal authority RATIONALE, Police officers conduct their duties pursuant to a grant of limited authority from the ‘community, Trerefore, oficers must understand the laws defining the scope of theit enforcement powers. Police officers may only act in accordance with the powers ranted to them. (Refer to the General Order on Department Role and Authority)GENERAL ORDER 1.03 Page 3 of 12, RULES. 1.1 Police officers shall not knowingly exceed their authority in the enforcement of the law. 1.2 Plies officers shall not knowingly disobey the law or rules in such areas as interrogation, arest, detention, searches, seizures, use of informants, and preservation of evidence, 1.3. Police offcers shall not knowingly restrict the freedom of individuals, whether by arrest or detention, in violation of the Constitutions and laws ofthe United States and the State of Connecticut 1.4 Police officers whether on or of duty, shall not knowingly commit any criminal offense under any laws of the United States or any state or local jurisdiction Which the officer is present, except where permed in te performance of duty Under aroper authority. 1.5 Police officers are permitted to use force, to include deadly force, in the Performance of their lawful duties. Refer to General Order on Use of Force, No offizer has authority to abuse hisiher lawful authority to use force and shall uuse only that force necessary to overcome resistance to affect a lawiul arrest, or protect himsettierself or a third person from injury. 1.03.06 PRINCIPLE TWO — INTEGRITY Police officers shal! refrain from any conduct in an official capacity that detracts from the Public's faith inthe integrity of the eriminal justice system, RATIONALE Community ccoperation with the police is a product of ts trust that officers will act honestly and with impartalty. The police officer, as the public's inal contact with the: ‘riminal justice system, must act ina manner that insile such trust. RULES 2.1 Police efcers shall carry out their duties wih integrity, faimess, and impartiality. 2.2 Police cficers shall nat knowingly make false accusations of any criminal, brdinance, traffic or other law violation. This provision shall not prohibit thé use of deception during criminal investigations or interrogations as permitted under law 2.3 Police ofcers shall ruthfully, completely and impartially report, testy and resentevidence, including exculpatory evidence, in all matters of an official nature.GENERAL ORDER 1.03 Page $of 12 ———— 2.4 Police officers shal ake no action knowing it wll violate the constutional rights (of any person. 2.8 Police officers must obey lawful orders but must refuse to obey any orders the officer knows would require him/her to commit an ilegal act. fin doubt as to the Clarity of an order. the officer shal, if feasible, equest the issuing officer to clarify the order. An officer refusing to obey an order shall be required to justly his/her actions, 2.6 Police officers leaming of conduct or observing conduct whichis in violation of any law or policy of this Department shall take necessary action and report the incident tothe officers immediate supervisor, who shall forward the information {othe Chief of Police or designee. If the misconduct is commited by the officer's lmmeciate supervisor, the officer shall repor the incident fo the next higher level of supervision 1.03.07 PRINCIPLE THREE - WITHOUT PREJUDICE OR DISCRIMINATION Police officers shall perform their duties and apply the law impartially and without Prejudice or discrimination, RATIONALE Law enforcement effectiveness requires public trust and confidence. Diverse Communities must have faith inthe faimess and impartiality oftheir police, Police officers must refrain from fostering disharmony in theit communities based upon diversity and perform thei duties without regard to race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, disabilly, soxual orientation, gender identiy or age, RULES 3.1. Police officers shal provide every person in our society with professional, effective and efficient law enforcement services. 3.2. Police officers shall not express, whether by act, omission or statement, Prejudize conceming race, color, cteed, religion, national origin, sex, mata ‘status, and status with regard to public assistance, disabilty, sexual orientation, sgenderidentty, or age. 1.03.08 PRINCIPLE FOUR - TRUS Police officers shall not, whether on or off duty, exhibit any conduct which discredits themselves, or the Department, or otherwise impairs their abiity, or that of ther officers, or the Department to provide law enforcement services to the community,GENERAL ORDER 1.03 Page § of 12 RATIONALE police officer's abilly to perform his/her duties is dependent upon the respect and confidence communities have forthe aficer and iaw enforcement officers in general Police officers must conduct themselves in a manner consistant with the integrity snd ‘trustworthiness expected of them by the public. RULES 4.1. Police officers shall not consume alcoholic beverages or chemical substances, \while on duty, except as permitted in the performance of official duties, and under "Ro citumstances vile in uniform, except as provided for in 43, 42 Police officers shall not consume alecholic beverages to the extent the officer ‘would be rendered unft for his her next scheduled shit. A police officer shall not Feport or work with the odor of an alcoholic beverage on higher breath 43 Police affcers shall not use narcotics, hallucinogens, or other controlled substances except when legally prescribed, Where the employee has been informed that the use of a prescribed drug may pose @ risk to the employee or others, the employee shall so advise the shit supervisor. 44 No employee of the Department shall smoke (including the use of electronic Cigarettes and vaporizers) or use other tobacco products while in unvform and involved in @ complaint, aa crime scene, performing tratfic control, an foot patrol oF otherwise in contact with the public. Police headquarters has designated ‘smoking areas for use by all employees, 45 No garres of chance or gambling of any kind shall be permite in any police ‘bulging. Card games, billards and ike games sacial in nature in which a sls involved and in which no money is exchanged, shall not be subjoct to the provisicn ofthis tam. 48 Excoptin the line of duty, employees of the Department shall not visit or loiter ‘ear any bar, nightclub, lounge or other establishment suspected by police of being a place which has documented law violations andlor violence associated with it 4.7 During their our of duty, employees of the Department shail nat loiter in cafes, Saloons, restaurants, drive-in theaters, service stations or other public places. {except forthe purpose of police business. Persons other than those transacting Police business shall not be permitted fo loiter in or about the police buildings, 4.8 Police offcers shall nt commit any acts which, as defined under Connecticut |aw, constitute sexual assaul or indecent exposure, Sexual assauit docs not include @frsk or other search done in accordance with proper police procedures,GENERAL ORDER 1.03 Page 6 of 12 49 Police officers shall not commit any acts which, as defined under Connecticut law, constitute: 1) Domestic abuse, 2) The violation of a court order restraining the officer from committing an act of domestic abuse or harassment, having contact with the patiioner, or excluding, the poice officer from the petitioner's home or workplace. 4.10 Police officers shail avoid regular personal associations with persons who are known o the officer to engage in criminal activity or those that are subject to an active police investigation where such associations will undermine the public, trust and confidence in the officer or Department. This rule does not prohibit those associations that are necessary to the performance of official duties, or ‘where such associations are unavoidable because of the offer’ family, relationships 1.03.08 PRI FIVE - COURTESY AND RESPECT Police officers shal teat all members ofthe public wth courtesy and respect. RATIONALE Police officers are the most visible form of the community they represent. Therefore, police officers must act in a courteous and professional manne when interacting with the public and each othe. RULES 5.1 Police officers shall exercise reasonable courtesy in their dealings with the. public, ‘ellow officers, superiors and subordinates, and non-swom members of the Department, 5.2 No pole officer shall ridicule, mock, deride, taunt, beitl, wilfully embarrass, humiliate. or shame any person to do anything reasonably calculated to incite a person violence, 5.3 Police officers shall promptly advise any inquiring citizen of the Department's Complaint procedure and shall folow the established Department policy for Processing complaints. (Refer to General Order 2.08, Civilian Complaints) 5.4 requested, a member of the Department shall give their name and badge ‘number ina courteous manner to any person whom requests 5.5 _Allempoyees ofthis Department shall answer questions from citizens in a Courteous manner and if unable to supply an answer, shall make every effort to ‘obtain the answer forthe citizen, avoiding argument and unprofessional conversation,GENERAL ORDER 1.03 1.03.10 PRINCIPLE SIX— IMPARTIALITY Police office's shall nt compromise their integrity, or that of the Department or Profession. by accepting, giving or soliting any gratuity which could be reasonably Interpreted as capable of infuencing their oficial acts or judgments, or by using thet Status as a folice officer for personal, commercial, of poitical gain, Officers should sso ‘void all situations involving conflicts of interest, whether in factor appearance Zof12 RATIONALE For a community o have faith in its police officers, officers must avoid conduct that does ‘©F could cast doubt upon the impartiality of the individual ofcer or the Department. RULES 6.1 Police oficers shail not use their oficial position, identification cards or badges: 1) For personal or financial gain, for themselves or another person, without ‘express permission from the Chief of Police. 2) For obtaining privileges not otherwise avalable to them except in the performance of duty 3) For avoiding consequences of uniawtul or prohibited actions. 82 Police officers shail not lend to another person their identification cards or badges or permit these items to be photographed or reproduced for llegtimate Purposes without approval ofthe Chief of Police, 8.3 Police officers shall refuse favors or gratuites which could be reasonably interpreted as capable of influencing offical acts or judgments, 8.4 No employee of the Department shall solicit anyone to inforcede with the Board of Police Commissioners, Chief of Police or any Superior Officer, n relation to Promaton or pending charges or findings in connection wit a volstion of police ‘ules and regulations except as provided for in Article 25, Section 13 of the Collective Bargaining Agreement 8.5 Unless required for the performance of oficial duties, police officers shall not, hile on duty, be present at establishments that have the primary purpose of Providirg sexually-riented adult entertainment, This rule does net prohibt ‘officers from conducting walkthroughs of such sstablshments as part of regular assigned duties 86 No employee of the Department shall seek, directly or indreciy any git, present, ‘gratuity, reward or money from any person, fim, gfoup of persons. on the beers Of his of her employment in the DepartmentGENERAL ORDER 1. Page 8 of 12 er 6a Police officers shal! () Not authorize the use of ther names, photographs or ties in @ manner that identi the officer as an employee of this Department in conneston with advertsements for any product, commodity, or commercial enterptve. (b) Maintain a neutral position with regard to the ments of any labor dispute, Police protest, or other public demonstration while acting in an official capacty (6) Not make endorsements of poltical candidates, white on duty, or while \Wearing the Departments offical uniform (4) Not seek or be obliged to make contributions in money, service or otherwise {or poltical purposes while on duty, or while weating the Departments official uniform, None cf these rules shall prevent officers from engaging in free expression as Brotectad by the United States Constitution or the Constitution ofthe State of Connecticut Department members are prohibited from engaging in outside employment of other axtivies which may in any way hinder the objective and impartial arforrrance oftheir public duties, as determined by the Chief. Employees must jbtain approval to engage in off-duty employment by the Chief of Police, or his ot her designee. Requests must be submitted in writing. 1.03.11 PRINCIPLE SEVEN ~ CONFIDENTIALITY Police officers shall observe the confidentiality of information available to them due to their status as police officers, RATIONALE Police officers are entrusted with vast amounts of private and personal information, or access thereto, Police officers must maintain the confidentially of such information to Protect tne privacy of the subjects of tha information, and to maintain pubis faith in the officer's and Department's commitment to preserving such confidences, RULES 7.1 Police officers shall not knowingly violate any legal restriction for the release or dissemination of information. 7.2 Police officers shall not, except in the course of offcial duties or as required by law, pubicly disclose information likely to endanger or embarrass victins, witresses or complainants, 7.3 Police offcers shall not divuige the identity of persons giving confidential informaton except as required by law or Department palcy,GENERAL ORDER 1.03, of 12 7.4 Shalinot use Department letterhead for private correspondence out of the Department without the approval ofthe Chief of Police or his her designee, 1.03.12. SECTION TWO — RULES OF CONDUCT Police officers shall not commit any act or action constituting “Conduct Unbecoming an Officer’. Conduct unbecoming a police officer shall include conduct which indicates that the officer is unable or unfit to continue as a member of the Department, of tends to irmpair the operation ofthe Department or its other members, Although tis by no means ‘an exhaustive list, violations of the following rules of conduct shall be considered Conduct unbecoming a police office: RULES OF CONDUCT 1. Employees must be punctual in their attendance and shall not abuse sick leave 2. Emplojoes shall promptly obey, without reservation, the rules, drectives, Fegulations and orders of the Department and all lawful orders and dicecives of ¢ ‘superior officer. 3. Empioyees shail be courteous to each other and members ofthe general pubic, Employees shall not engage in any conduct that would cause to dered, lower ot injure the morale of any member ofthe Department or the Department in general, 4. Employees, except on a need to know basis, shall keep matters confidential and shall not divulge information that has come to their attention cegarting pending andior slosed criminal and intemal Affairs investigations and matters unless ‘authorized to do so by the Chief of Police or, in the Chief's absence, hisMher designee. With the exception of ‘speech” daemed by provailing sou decisions. to be protected by the First Amendment to the United States Consttution, of section3, 4 oF 14 of aticle frst ofthe Connecticut Constitution, or relevant state and federal statutes, employees shall not tak for publication, make public ‘Speeches on police business or impart information relating tothe offical business of the Department uniess authorized by the Chief of Police or, in the Chiet's ‘absence, hisiher designee. 5. Employees are prohibited from bringing into the workplace intoxicants or ‘areotcs substances, except in accordance to law or polcy or as may be prescrited by a licensed physician. Employees shall not render themselves unfit {for work due to intoxicants or narcotic substances. 5. Police officers shall no drive a private vehicle to their beat or regular duty assignment unless authorized by hisiher superior officerGENERAL ORDER Page 10 of 12 7. Employees are expected to be truthful in all matters and shall not knowingly enter ‘r cause to be entered into any Department books, records or reporis, any inaccurate, false or improper information, 8. Employees shall have respect forthe property ofthe Department and the propery of others. To this extent, employees shall nat wilfuly damage or ‘misappropriate the property of the Department or the property of others. Employees shall not mark, mar or deface any printed or writen notice, ‘memorandum, general order, directive, of any notice posted on a bulletin board OF blaccbaard maintained by the Department. No employee shall post any item Which is derogatory or offensive to another employee. 8, Employees are expected to perform their respective assignments and tasks in a professional manner. Employees shall nat engage in personal business while working: however, the administration ofthe police department realizes that family or personal emergencies might occur that could affect the application of this rule, 10, Police ofcers shall not make recommendations for the disposttion of any case: pending in the courts without the knowledge and consent of the Chief of Police or histher designee. 11, Employees shail answer any duly issued subpoena or court directive prompty, and shall appear as required in their proper uniform or business atte as directes by ther supervisor or counsel. Employees shall testy wth strict ‘accuracy, confining themselves tothe case before the court or administrative ‘agency, neither suppressing nor overstating the facts, 12, Employees are expected to present themselves in a businessike manner. To this extent, police officers are expected to be in the proper uniform and present a ‘neat and professional appearance (except as otherwise authorized by the Chief of Police or histher designee). Cvilan employees are expected to wear ‘appropriate business attire and present a neat and professional appearance, 18. Police cficers shall properly patrol their beat while on duty. No police officer shall leave histher prescribed area of patrol without the full knowledge and approval of 4 supenisor except in exigent circumstances, Supervisory approval shall not be Unreascnably withheld, 14. Police officers, while on duty, shall carry onty the equipment on their duty belt that has been ether issued or authorized by the Department. Use of Unauthorized firearms is prohibited, 15. Employees are expected to show courtesy to supervisory Departmental personnal both on and off duty. 16, No employee of the Department shall commit any act contrary to good order and discipline or constituting neglect of duty.GENERAL ORDER 1.03 Page 11 of 12 —— 17, Employees are expected to comply fuly with the rules and regulations of the Department. Any employee who has established a record based on written documentation or testimony, indicative of non-compliance with the rules Fegulatons and General Orders of the Department, or an inabilty or tunwillngness to propery fulfil the tasks as outlines in his/her job description shall bbe sutject o disciptinary action upto and including termination of employment. ‘The principle of progressive discipline shall normally apply in the implementation ofthis rule. 18, Employees of the Department shall not make for their own use any lst, found or stolen property nor convert to their own use any property ofthe City of New. Haven or property held by the Department for evidence, 19. Employees ofthe Department shall net fabricate, withhold or destroy any ‘evidence of any kind. 20. No employee of the Department shall commend to any prisoner the employment of any person as bondsperson, attomey or counsel, 21. No employee of the Department shail become bondsperson or surety for any ‘Berson arrested upon a criminal charge except a relative within the class of parent, child, bother, sister, husband, or wife 22, No employee of the Department shall influence or attempt to influence by threat ‘of otherwise the business of any citizen or group. 23. No-employees ofthe Department shall endorse any application fora license Permittng the sale of alcoholic iquor, become surety or bondsperson for any Person obtaining such license or have an interest in any such license, directly of indirecty. 24, _Allemployees of the Department shall remain in suficient physical condition to satisfactorily perform the duties and responsibilties ofthe position, 25. No employee of the Department shall under any citcumstances whatsoever loan money or borrow money from or otherwise become indebted to, drecty, or Indirect any other member of the Department. 28. No Swan members of the Department shall make an arrestin a quarcel in which they or a member of their immediate family are involved, except when there is no other ofcer avaliable to do so, 27, The Department has assigned lockers to each swom personnel to provide them with a piace to store Department issued equipment. The locker shall contain a, Department issued uniform appropriate to the season, The locker shal be kept in {a neat and sanitary condition. Itis understood that lockers are provided by the Department forthe convenience of the employee and that no right o privacyGENERAL ORDER 1.03 Page 12 of 12 ‘exists or should be expected. The Department reserves the right to have two ‘Supervisors enter an employee's locker without notice to inspect for sanitary conditions andor contraband. This will be approved by the Chief of Police or hiser designee and timely notification will be made tothe union except in Circumstances where such notification will hinder an investigation. No personal locks are permitted, 28. No empioyee shall engage in any physical alteration when on duty wth any member of the Department. ‘This General Order superse Rule 15. p __— Dean Esserman ate Chief of PoliceNEW HAVEN DEPARTMENT OF POLICE SERVICE. GENERAL ORDERS oe rok, (@} ee PATROL OPERATIONS 400.1 PURPOSE ‘The purpose ef this General Order is to establish administrative procedures that will ensure unifermty and compliance with regulations pertaining to the Operations Division. 400.2 POLICY Its the policy of the New Haven Department of Police Service to maintain order and to provide law enforcement, emergency response, and social service functions to the Ctizens who reside, work and Visi In the Gly of New Haven, 400.3 PROCEDURES A. PATROL FUNCTION + The Patrol Division is comprised of police districts. Each distct is @ {geographic area that is staffed with uniformed police officers responsible for providing 24-hour a day police service +The patrol component shall be responsible fo the following major activities: a. Preventative Patrol: Officers shail patrol in @ manner that may Prevent criminal activities, trafic accidents, traffic violations, maintain public order, and identify and remedy public hazards. This style of patroling may be random of, in conjunction withGENERAL ORDER 400 Page 2 0f 6 ‘ime analysis data or intelligence information, be directed toward specific trends or anticipated activity, b. Response to calls for service: Officers shall be dispatched to emergency and non-emergency calls to provide service in response to specific requests, ©. Crime prevention: Officers shall participate in activities designed to anticipate, recognize, and appraise crime risks and shall initiate action to remove or reduce such risks. Unike preventive patrol, crime prevention actives shal focus on a partnership between the police and the community. 4. Investigation of offenses: Officers shall conduct investigations into criminal offenses. This responsibilty includes preliminary investigation which inciudes but isnot limited to the following: iL secure the crime scene ii. determine the nature of the offense i identify and interview witnesses Iv. determine the circumstances of the offense v. collect evidence Vi. obtain statements vil identity and interrogate the offender vill. apprehend/arrest the offender ix. complete reports ©. Traffic accident investigation: Oficers shall investigate motor Vehicle accidents that result in damage to vehicles andior property, inuries to people, etc. and take the proper enforcement action. 1. Traffic enforcement: Officers shall wam, cite, or arrest persons alleged to have violated a trafic law, ordinance, or regulation, 9. Maintaining public order: Officers shall take action intended to identiy and correct situations that, while possibly not criminal in nature, may serve to disrupt public peace and order, tuations may include disorderly persons, civil disputes, public eyesores of annoyances, etc B. COORDINATION WITH OTHER DIVISIONS ‘+ Communication, coordination and cooperation between members of the patrol division and other departmental functions will be accomplished by the following means:GENERAL ORDER 400 Page 3 of 6 ©. DETAIL a. Interoffice memorandums . Regular or special staff meetings called by the Chief or eny Assistant Chief of Police, ¢. Informal meetings among supervisors of various divisions 4. Intelligence reports 2. Administrative reports Emails 9. Direct contact ‘The daily detail wil reflect the shif for each officer and supervisor assigned on that day, ‘The daily detail shail indicate offieer assignments for the particular shit. ‘These may include beat assignment, vehicle assignment, or any directed patrols or special assignments, ‘Tre duty roster will be completed on the day ofits effective date. ‘When the final entry has been made, the roster shall be made available to the Police Communication Supervisor and Police Communications Dispatchers D. OPERATIONAL PROCEDURES Rall Calls 2. A formal roll call shall be conducted prior to each shit. The roll call wil be conducted by the Shit Commander, however, this ‘duty may be delegated to a Supervisor if appropriate, ». Roll call shall be attended by all oncoming police personnel Commanders of other units are encouraged to have representatives attend roll cal for the purpose of information exchange, ©. Officers shail report to rol callin department issued uniform, fully equipped, and physically and mentally prepared for duty. At roll call, the Shit Commander or Superviser will inlude but not be limited to i. Inspection of offers equipment and unifomn Ji. Brief officers with information regarding daily patro! activity with particular attention to unusual situations and changes in the status of wanted orGENERAL ORDER 400 ‘missing persons, stolen vehicles, and major investigations li, Notiy officers of changes of assignments Iv. Notify officers of new directives of changes in directives v. Issue specialized assignments or selective ‘enforcement duties Vi. Disseminate any other necessary orders or information| Vii. Training andlor education purposes + Radio Call Numbers a. All district police officers shall be equipped with a portable radio. b. When contacted via the police radio, offcers will be identified by their beat number. Officers initiating radio transmissions shall first identily themselves wit this number. ‘+ Assignments Requiring Multiple Offers 1. Two or more officers shall be assigned to answer all calls for ‘service when a high probability for danger or confrontation exists, ‘or when the nature ofthe situation is not avaliable + Assignments Requiring Supervisor Presence ‘a. It is the responsibilty of each supervisor to monitor radio transmissions. and respond, as circumstances permit, to the scene of incidents in which supervisor involvement may be ‘required to expedite resolution ofthe incident. , Supervisors shall respond to all major crimes, injuries or accidents involving officers, complaints or inquiries involving officers, civil disturbances, natural or man-made disasters, and other incidents of a significant nature. Upon arival, the supervisor shall assess the situation, deploy personnel, notity proper specialized units or command staff, and take any other ‘appropriate action, + Assignments Requiring Preliminary Investigation by Officers. 8, Officers shall be responsible for the intial investigation of all incidents that they encounter, of to which they are assigned, Unless otherwise directed by a supervisor. The extent to which they continue the investigation shall generally depend upon the complexity of the investigation. Certain investigations may be transferred to the Investigative Services Division.GENERAL ORDER 400 Page 5 of 6 Field Inteviews, ‘a. While on patrol, officers. are encouraged to conduct field interviews where appropriate. Field interviews shall generally be conducted when one oF more of the following conditions) are present: 1. The officer has reasonable suspicion that the subject may have committed, may be commiting, or may be about to commit a crime. ii. The offcer belioves the subject may be a hazard to self or others, b. Field interviews shall be documented with a feld interview card ‘andlor a case incident report. Emergency Notifications {. A patrol supervisor shail usually handle situations requiing the notification of next-ofkin of deceased, seriously injured, or seriously il persons. . In situations where suspicious circumstances are present; & death, injury, or ines notfication shall be deferred to members of the Investigative Services Division. ©. Notifications related to serious traffic accidents shail be made by the supervisor of the Crash Investigation Team, 4. All other requests for emergency notifications not specifically faddrosaed above shall be forwarded to 8 palol supervisor for determination ofa proper course of action. 2. All emergency notifications shall be made in person, prematy, ‘and in a compassionate manner. As needed, assistance shall be obtained from a victinirsis response team member, a spiritual advisor, a relative, or a cose friend, Public Service Notifications ‘a. While on patio, officers shall be alert for situations that require corrective action by other agencies such as power outages, situations that involve public ultlties, which endanger le or property and hazardous roadway damage or debris, i. The officer assigned to the incident is responsible for summoning assistance through the Public Safety Answering Point (PSAP) toGENERAL ORDER 400 Page 6 of ‘correct conditions requiring attention from the Department of Public Works, Traffic and Parking, Public Utities or other outside agencies. ©. Officers shall assess the seriousness of the situation to permit the affected agency to gauge their response. Ze En a Grief of PoliceGENERAL ORDER 0.02 Page 1 of 6 NEW HAVEN DEPARTMENT OF POLICE SERVICE. GENERAL ORDERS a @B: ee GENERAL ORDER 9.02 EFFECTIVE DATE: Novemb 16,2016 9.02.01 PURPOSE ‘The purpose ofthis policy isto define the radio procedures to be used by employees. 9.02.02 PoLicy 'tis the policy ofthe New Haven Deparment of Police Service (NHPD) that al radio ‘vornmunications be conducted i tutherance of police business and in a professional and effective manner. 9.02.03 GENERAL ‘The basic function ofthe Public Safety Answering Point (PSAP) i to satisfy the Immediate infomation needs of the Department in the course of routine activites as Well as in emergencies. The system conveys information from the public fo police officers, through communications personnel, The speed and accuracy with which the information flows are measures ofthe agency's abilty o respond to the needs of the community ‘TELEPHONE COURTESY Telephones willbe answered as quickly as possible, Personnel will project aGENERAL ORDER 9.02 go 2 of 6 professional image inal elephone conversations, Routine cals willbe answered: ‘New Haven Police Department, (Tile, Name). RADIO OPERATIONS. ‘+The importance of effective radio communications to aficient police operations cannot be overstated, To ensure radio communications are conducted in a ‘manner consistent withthe operational goals of the NHPO, the folowing general "ules concerning radio operation wil be folowed: © Allradio transmissions should be br pursuit of poce activites. ‘concise and strictly related tothe © Officers shall comply wih the instructions of dispatchers unless those Iistuctons are rescinded by a supervisor © Courtesy is required betneen all users ofthe police radio, ‘© Supervisors are to monitor radio communications to ensure rules and ‘equations are followed and take appropriate action when thay are not © Officers and dispatchers should speak ina clear, calm tone when ‘ransmiting, + OFFICER SAFETY ‘2 Plainclothes offcers responding to crimes in progress or emergency situatons shall advise the dispatcher of hoi response. The dspatchor shall advise all responding NHPD unis of the presence of plainclothes aloers on the soane, © Whenever an offear exis thelr department vahile, thay shall ur thar oriable radio on. Officers assignod to a bicycle patrol or walking patrol Shallhave their portable racio on at all times. The radio volume should be loud enough forthe officer to hear radio communications, © Inthe event of rao failure, upon discovery employaes shall immediately ‘contact the dispatcher and thelr immediate supervisor va telephone, + UNIT IDENTIFICATION © Alloffcers are issued portable radios for their use, © Ech officer willbe Issued a unique callsign, a8 folows: ‘+ Oficars assigned to mobile or foot beats wil respond tothe beat, umber of thelr assignment,GENERAL ORDER 9.02 ots SE + Patrol Officers on exre-duty assignments wil use ther shld ‘numbers preceded by the letier"P" as their call ign while onthe cextra-duty assignment (01g, P-100) + Detectives on extra-duty assignments wil use thei numbers as their call sign, Post numbers wil be Issued for oataln extra-duty assignments When post numbers are assigned, officers wil use post numbers as their callsign * Supervisory personne! wil use ther assigned"L" or "S* numbers. *+ Investigative Services personnel wil be assigned " numbers, ‘+ SHIFTSTART PROCEDUREIRADIO CHECKS © Atthe beginning of each tour of duty, the shit supervisor shal rovide the \dspatcher with alist of any changes to the cally detail © Offeers shal call he dispatcher separately for a check ofthe portable fades, © Officers assigned to extra-duty assignments will be required to contact the ‘ispatcher immediately upon begining thelr assignment, by radio, ving ‘heir callsign, location and the duration of their assignment (e.g, Oca: 100, Dispatcher: P-100, Offcor: Extra duly, Gateway Commurity, Cotege, unt 2200 hours. Dispatcher: Roger (TIME), + RADIOSIGNALS © During normal aneeatians ail personnel will use NHPD ope radio ‘codes fo faciltate communication. The phonetic alphabet must be used to ‘ransmit ters (2 g., A~ Alpha, B ~ Bravo), © Frain language is required for mutl-agency, mult-ursdltion and mit- ‘scipline events, such as major disasters, “The folowing codes may be used in these situations: 9.02.04 DURES To standardize the format ofraco procedures and provide fr uniformity and professionalism in radio communications, the fllowing guidlines willbe fallowed with respect radio vansmissions, + Dispatchers shal call individual units by announcing their callsign (e.gGENERAL ORDER 9.02 ge 4 of 6 Dispatener- 100). ‘Individual units shall answer the dispatcher by announcing thet cal sgn (eg, Offcer- 100), ‘+ ladivdual units shall call the dispatcher by announcing their call sign e.g, Offcer- 100). + No transmissions wil be nitated without the use ofa call sign. ‘+ Exceptin cases of emergency, units shall call he dispatcher by announcing their callsign and await acknowledgement prior fo ansmiting any message. ‘+ Inan emergency, units shal transmit99" callsign ther preceded oF followed by their ‘+ Allother uns shall remain off the air until the emergency message is transmitted to and acknowiedged by the dspatcher, + Raclo ransmissions between units may be conducted without the involvement of tho dispatcher + AlINHPD units should normaly function on ther main dispatch channels (Channel 2 or Channel 3). + Any unt leaving these channels shall notly the dispatcher and give the frequency hese wil be operating on. ‘+The dispatcher shal be advised by the unit when the unit returns to operation on Chenne! 2 or Channel 3 + Altunite chat continuously monitor ther radios a! shall interrupt transmssions already in progress except in emergency ckeumstances as cutined above. + Long conversations, requests for information, lecussions, etc willbe conducted by telephone, whenever possible, or by switching to another radio frequency (e9,, Channel tor Scan) + The use of frst names, nicknames or other forms of entiation not consistent wih the unit identifiers described above is prohibte. * Officers assignod to mobile patrol sh rao when in vehicles. Use vehicle radios in leu of portable + Units going out of service for any reason shal nol the dispatcher, giving theirGENERAL ORDER 9.02 Sof ——— Jocatie and reason and shall prompty notify the dispatcher upon retuming to BROADCASTS In events involving missing persons or the commission of crimes where desciptive information could ad in locating the missing person or apprenension of suspects, ‘officers shal abiin descriptive information and disseminate that information immediately ove the radi, * Broadcasts shallbe confined to descriptive information that's quickly obtainable and would make a wantedimissing person of vehicio ready identifiable including, but no mite to, Race Sex Approximate age Approximate bull (e.g, smal, average, heavy) ‘Approximate height (2g.,short. average, tall) ‘Any unusual characteristics (e.g, beard, deformity) ‘Type and cole af eating Method and direction of escape \Whetner or not armed Make, model and calor of vehicle Numer of doors on vehicle Vehicle tag number or partial tag number, it available ‘+ If te missing/vanted person is net located, the officer shall contact the dispatcher and request a COLLECT broadcast. ‘SUPERVISOR RESPONSIBILITIES. Patrol supervisors are responsible to ‘+ Monit the numberof officers responding to a particular scene and cal off or = direct resources, as necessary ‘Ensure that patrol offcers are available for service within a reasonable time ariving atthe scene, ‘+ Monitor he raco to address issues of officer or public safely. PATROL OFFICER RESPONSIBILITES While many responsibil are shouldered by the dispatcher, patrol units also have lmporantresponsbilties to ensure an effective and efficient communications process. Patrol Offcars shalGENERAL ORDER 9.02 Page 6of6 + Keep the dispatcher advised oftheir actvias and statue + Monit thelr radios and promptly answer the dispatcher or other units when called ‘+ Acknowledge calls given to them by the dlpatcher, ‘+ Advise the dispatcher upon anving atthe seane. ‘+ Upon completion ofthe investigative phase of a complaint, advise the cispatcher that they are in service ‘= Upon completion of the report, advise the dispatcher that heishe is retuming to patrol ‘This Goneral Order supersedes 74.9, 74.10 and 82-5.GENERAL ORDER 2.12 Pago 1of3 NEW HAVEN DEPARTMENT OF POLICE SERVICE GENERAL ORDERS 9 kes ¢ naw GENERAL ORDER 2.12 EFFECTIVE DATE: February 11, 2016 ABSENCE FROM DUTY 2.12.01 PURPOSE ‘The purpose o' this General Order isto establish the procedures for sworn personnel of the New Haven Department of Police Service to follow when taking an unscheduled day of 2.12.02 DEFINITION UNSCHEDULED DAY OFF: A day in which any sworn member is scheduled to work but cannot due toan illness, injury, family emergency or funeral ‘ABUSE OF SICK TIME: Frequent or habitual absence from duty without a medical confcate, 2.42.03 PROCEDURES SONNEL ASSIGNED TO PATROL, + Allpatrol personnel requiting an unscheduled day of shal follow this procedure:GENERAL ORDER 2.12 Page 20f3 © Ifthe employee must be absent from duty for any reason other than sickness or injury, he/she must obtain permission for such absence from the Shift ‘Commander atleast two hours before his/her tour of duty is scheduled to start © Ifthe employee must be absent from duty for sickness or injury, he/she shall ‘otiy the Front Desk Supervisor as soon as practical prior tothe time that he/she is scheduled for duty. 2 If absent due to ness, inform the Front Desk Supervisor of a location that helshe wil use to convalesce, "If he/she is required to leave this location, he/she will notify the Front Desk Supervisor. © AAny patrol personnel of the Department, having been absent from duty for ‘any reason, must repor to the Front Desk Supervisor when they intend to return to duty atleast two (2) hours before hisihar tour is scheduled to start + Atthe option of the department, the employee may be visited by @ Supervisor to ‘verity that rey are at the location provided to the Front Desk Supervisor. ‘+The *Daily Sick Sheet” has been adopted as the Department form to record absences from duty and will be maintained by the Front Desk Supervisor. PERSONNEL ASSIGNED TO THE INVESTIGATIVE SERVICES DIVISION (SD) ‘+ ALLISD personnel requiring an unscheduled day off should call the 1-200 desk and sequest to speak with the on-duty Supervisor. ALL SWORN PERSONNEL ‘+ No-empioyee of the Department who is absent from duty on account of illness, injury ‘oF disability shall by Convene, false statement or otherwise, seek to deceive oF mmisiead the attending physician or a supervicory officer, regarding such ilness, injury or disabiity + Personnel who are off duty due to aniliness are not eligible for overtime or extra duty until eight (8) hours have passed from the end of the shif for which such sick time was taken, + Whenever any employes of the Department has established a record of being absent from duty on account of iliness that i indicative of an abuse of sick leave, such employee may, upon conviction, be dismissed fram the department or otherwise disciplined. ‘+ Whenever any sworn employee of the Department has established a record of being absent from duty on account of illness that is indicative of poor health or ram an injury from which the employee, after having reached maximum improvement. willbeGENERAL ORDER 2.12 Page 3 of 3 eee unable to perform full police duties, such employee shall be examined by a police Physician who in turn wil forward a written report of hisiher findings to the Board of Police Commissioners. The Board of Police Commissioners shal, after hearing testimony and weighing all available medical records, render a judgment whether to ‘tain or terminate the employment of the employee. This General Order supersedes Gener Order 76-1 and Rule 17, ~ Dean Esserman Chief of Police