How to add an email account on your Mac

Level: Beginner

Time: 20 mins

These instructions are for first-time Mac users or users who are who have never tried adding a
new email account on their Mac and are unfamiliar with Mac applications. Typically, this
process should take no more than 20 minutes.

Note: these instructions are for those who have the following MacOS versions installed in their
Mac:
 El Capitan
 Sierra
 High Sierra
 Mojave
 Catalina
Don’t know what MacOS version you have? Click here to find out!

Step 1: Click on Launchpad usually located on the Mac’s dock (at the bottom of your Mac
screen).

Can’t find Launchpad on your dock? Here are some suggestions.

Step 2: Click on system preferences.

Step 3: Click on Internet Accounts. This is where all your email accounts will be located.
Step 4: Add your account by clicking on any of the options on the right side. For example: If you
have Gmail, you will click on Google. If you have another account that is not mentioned here,
click on Exchange and it will allow you to add any type of email account.
Please note: Some emails like Google and Yahoo ask for authentication and will redirect you to
log in via safari or Chrome before you’ll be able to add your account onto your Mac.

Step 5: Fill out required information. Once you’ve added all the information that Apple requires,
your email account will appear on the left side of Internet Accounts.
Verify if it worked:

Step 1: Go to your mail app. You can find this on Launchpad or on your Dock.
Step 2: Find your email account. Check if the mailbox you added is under Mailboxes. If it’s
there, then you’re all set!

Please Note: Call Apple for further assistance if your Mac is not allowing you to add another
email account – your Mac account may be corrupted.
How to find the version of mac you have:
Step 1: Click on the Apple Icon located on the top left of your computer screen:
Step 2: On the drop-down menu, go to “About this Mac.”

Step 3: Click on the “overview” tab located at the top left of the small window. You should see
on the top the name of your mac’s version. Mine is Mojave.
To find Launchpad:
Step 1. Click anywhere on your desktop and the menu bar at the top of your screen will
default the Finder bar. If you have the finder Icon, then press here to find Launchpad.*

Step 2. Click Go. A drop-down menu will appear right under Go.

Step 3. Click on Applications.

Step 4: Scroll through applications and click on Launchpad when you find it.

A shorter way to find launchpad if it’s not on your desktop is to click the finder icon on
your dock. The dock is located at the bottom of your desktop screen.
How to Add Email Account on Mac

Level: Intermediate

Note: these instructions are for those who have the following MacOS versions installed in their
Mac:
 El Capitan
 Sierra
 High Sierra
 Mojave
 Catalina

Find out what version you have:
Step 1: Click on the apple logo on the top left of your screen.
Step 2: Click the About this Mac option on the drop-down menu.
Step 3: Click on the Overview tab located on the top left of the window. The version of your
MacOS is the first thing that you will see on this tab.

Step 1: Go to System Preferences on your dock.

Step 2: Click on Internet Accounts

Step 3: Add your account by clicking on one of the options from the ones presented on the right
side of the screen.
Please note: Some emails like Google and Yahoo ask for authentication and will redirect you to
log in via safari or Chrome before you’ll be able to add your account onto your Mac.

Step 4: Fill out all the necessary information that Apple gives you to connect your email
account.

Step 1: Go to finder

Step 2: Scroll down and click on Applications

Step 3: Click on system preferences .

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