VELCU MIHAELA

Age 29 from Bucuresti, not married

Contact details

Email: mihaela.velcu.99@gmail.com Tel: +40767621217

Address: Bucuresti

About me

HR assistant with public relations background and proven experience in office management seeking to apply my skills to a
new vibrant working environment.

Professional experience

Experience by Office / Back-office / Secretarial: 4 years and 10 months

departments Marketing: 1 year
Human resources : 1 year and 11 months
Sales: 7 months

Oct 2017 - Aug 2019 HR Assistant - Network One Distribution

1 year and 11 months Bucharest | Human resources | IT / Telecom

Administration duties: welcoming guests, managing the meeting rooms calendar, arranging couriers, assisting
customers in person or over the telephone with various queries such as purchases, product returns, service,
warranty.
Working with SAP, placing internal orders and managing product deliveries.
Keeping a record of all company contracts. Distribution of contracts to internal Legal department as well as to
the other party.
Managing all company travel and accommodation arrangements.
Working closely with the Utilities & Administration Manager in relation to maintenance duties for Reception
area and kitchen, catering. Processing expense forms for company expenses.
Assistance and attendance at company charity events, assisting with internal charity projects.

Acquired skills and knowledge:

SAP, CRM (Customer Relationship Management)

May 2012 - Feb 2017 Assistant Manager - Spring Dental Clinic

4 years and 10 months Bucharest | Office / Back-office / Secretarial | Medicine / Health

Receiving phone calls, making appointments for patients, receiving patients, efficiently handling of
emergencies, maintaining medical records, managing online and written correspondence, placing dental
supply orders and stationery orders.

Acquired skills and knowledge:

primary accounting skills, proactive and results-oriented, Microsoft Office Suite

Jun 2009 - Dec 2009 Commercial Worker - Fonzi Trading Supermarket

7 months Bucharest | Sales | Commerce / Retail

Customer service, cash register responsabilities, merchandising products on the shelf, checking the validity
and integrity of packaging.

Acquired skills and knowledge:

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 Sales skills, strong communication skills

Jul 2007 - Jun 2008 Data Base Operator - Syngenta

1 year Bucharest | Marketing | Agriculture

Conducting telephone surveys, researching and updating the data base of the company,
completing and managing the clients' portfolios.

Education

2008 - 2011 Bachelor's degree - Nicolae Titulescu University

International Relations and European Studies | Bucharest

Skills

General skills
administrative skills, Decision-making, Organisational skills, Research skills, Presentation skills

Skills from work experience

Sales skills, strong communication skills, primary accounting skills, proactive and results-oriented, Microsoft Office Suite, SAP,
CRM (Customer Relationship Management)

Foreign languages

English - Advanced, French - Medium, German - Beginner

Other info

Certifications
HR Inspector
period Nov 2018 - Dec 2018

Qualifications
Teaching Course
acquired on Feb 2014

Driving license
Category B
acquired on 05 Oct 2018

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