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In the
Spotlight
Boliviana de Aviacón is on a mission to connect their entire country, and their

“Regional BoA” project shows no signs of slowing down.
story, page 5
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Table of Contents
Issue 2016-06 Click the underlined title of any
article to be taken there directly.
CRJ Series ISAR
On page 5, read up on how Boliviana de Aviacón has begun

connecting passengers from all over the country.
General and Technical Articles

0001 0100 3250 3400
Boliviana de Aviacón’s Fault Isolation NWS Auto-rigging Inhibited ADS-B Current Fault and
Plan to Link its Home Improvements EICAS Status Messages
Country by Air
CRJ200 All CRJ Series CRJ700/900/1000 CRJ700/900/1000

page 5 page 6 page 8 page 10
5123 5131 5741

Underfloor Structure Clarification Regarding Generic Repair to Slat
FS280-FS437 – Corrosion Aeroshell Grease 33MS Tracks USING HVOF
Protection Versus Aeroshell 64 Thermal Spraying
CRJ700/900/1000 All CRJ Series CRJ700/900/1000

page 11 page 14 page 15
Technical Publications News Maintenance Engineering News

Maintenance and Flight Manual Revision Schedules Monthly FRACAS Report Snapshots
CRJ100/200 – page 16 CRJ700/900/1000 – page 17 CRJ100/200 – page 20 CRJ700/900 – page 21 CRJ1000 – page 22
0002
Introducing Our New, Recurring Digital Data *New Section!
Communications (DDC) Section
All Series
page 19
Recently Released Documents Upcoming Events

Recently Released Documents 2016 Event and Conference Calendar
CRJ100/200 – page 23 All Series – page 25
CRJ700/900/1000 – page 24

Cover Story – Boliviana de Aviacón Back to Table of Contents
0001
Applicability: CRJ200
Boliviana de Aviacón’s Plan to Link its Home Country by Air
Details contributed by: Engineer Ronald Casso C., General Manager, Boliviana de Aviación; and Nick Del Vecchio, Field Service Representative
Many airlines worldwide take a pride in the communities that they serve, both large and small. Not only do they call
these regions home, but it is where the vast majority of their passengers do as well. Boliviana de Aviacion (BoA), the
Bolivian state airline, is no different.
Through a project called "Regional BoA," Boliviana de Aviacion is looking to link its home country while growing its
commercial air flights. Ultimately, the initiative is meant to provide air transportation at the highest levels of quality and
safety to all intermediate cities in Bolivia.
Yet to discuss the airline’s future, it is important to know its past.
BoA was born on October 24, 2007, and began its operations in 2009, flying the principal routes within the country
(Cochabamba, La Paz and Santa Cruz). After finding success on these routes, the company began operating to Tarija,
Sucre and Cobija as well. Continuing this ambitious route expansion, on May 14, 2010, BoA started flying
internationally to Buenos Aires, Argentina and to Sao Paulo, Brazil. Two years later, operations began in Madrid,
Spain, followed shortly afterwards with a new route to Miami, USA.
These decisions were made in large part due to the growth in interest in commercial air flights within the region, which
meant a considerable increase in passengers who were looking to travel by air to different locations within the country.
BoA saw this as a wonderful opportunity to integrate Bolivia, and their eyes are still firmly fixed upon that goal. This is
why "Regional BoA" was created, opening new routes to: Uyuni, Rurrenabaque, Guayaramerín, Oruro, Potosi,
Riberalta, Yacuiba, Puerto Suarez and Chimoré.
Yet reaching this target meant that the airline would need more aircraft to boost capacity. BoA’s search led them to
Bombardier’s CRJ200 aircraft, a decision that was made due to the airline’s belief that the aircraft is more efficient than
its peers of the same capacity, and boasts numerous advantages for operating within the region. The fact that the
CRJ200 has the capacity to transport 50 people made it ideal for BoA’s new secondary markets. The airline took two.
The next stage of the “Regional BoA” project will see them adding even more aircraft, further increasing tourist
destination options within the country. Yet the airline will only continue to grow if it ensures that it can do so properly.
This is why BoA has continued to raise its own internal quality and safety standards, treating its main routes and
secondary ones with equal importance. With a plan like this, the company believes it can continue to grow throughout
Bolivia, If their past success is any indicator, they are well on their way.
For more information regarding Boliviana de Aviacón, you can head to: https://www.boa.bo/BoAWebSite/
You can also follow Boliviana de Aviacón on Facebook, and on Twitter @BoABolivia.

Technical Articles Back to Table of Contents
0100
Applicability: All CRJ Series
Fault Isolation Improvements
Contributed by: Peter Baker, Field Service Representative
Over the years, there have been many FIM improvements completed. The majority of these FIM changes are driven
by recommendations from the Aircraft Economics Working Group (AEWG), while others have been driven by
recommendations from the Technical Steering Committee (TSC). After experiencing several projects firsthand, this
article will highlight a few recent FIM improvements/rewrites that we believe can have a significant impact on fault
isolation and rectification.
CRJ200/700/900 Phase IV
The creation of a team for this group was driven by a request from the TSC after reviewing the DR (Dispatch
Reliability) information for the Passenger Door System. It was determined that the door and its subsystems had a
substantial impact on operator DR. The team consisted of participants from several operators, along with Field Service
Representatives (FSRs) and members of In-Service Engineering and Technical Publications. The team reviewed
approximately two years’ worth of operator data to define the main drivers. From this we created the following five
main FIM subjects. A number of the new procedures have been issued out as temporary revisions and will be included
in the appropriate FIMs during the next revision cycle:
1. Passenger door does not close.

2. Passenger door does not open.
3. High loads on the outer handle.
4. Green marks not aligned when passenger door is closed and latched.
5. Passenger door squealing noise in flight.
With each scenario, we generated a troubleshooting flowchart to follow, along with yes/no answers. The format,
complete with prerequisite information, is the same as before, but we have replaced pages of wording with easy-to-
follow flowcharts. Drafts of the revised flow charts were validated by several operators prior to publication. I would
encourage you to use the new format, and I believe it will assist you in identifying and rectifying the defect much easier
than before.
CRJ200 HSTAB
This working group was formed via the AEWG after reviewing the data showing the HSTAB as being a main driver of
operator DR. This team was also comprised of operators, FSRs, and ISE and Technical Publications representatives.
The following flowcharts have been generated to simplify troubleshooting:
1. Stab Trim/Mach Trim Caution Message.

2. Stab Trim will not engage.
3. Stab Trim Channel dis-engage.
4. Mach Trim Caution Message.
5. Config Stab Warning Message.
Along with these FIM changes, we have also added a Harness Configuration troubleshooting procedure, as well as a
new AMM task for the testing of the HSTCS switches. Once again, a number of the drafts have been validated in the
field with several operators prior to being sent to Technical Publications. All these changes will be published shortly
through temporary revisions to the CRJ200 FIM, and will not be included in the next revision of the CRJ200 FIM later
this year.
CRJ200 Gear Disagree
Again, based on operators’ reliability numbers and ODI (Operation Difficulty Interruption) events, a request was
Technical Articles
made to review and improve the FIM 32-60-09. A complete review was concluded, with input from operators along
with FSRs and ISE. The current FIM is 80 pages in length, and approximately 60 changes have been recommended.
The changes are currently with ISE and Technical Publications for review and inclusion into a future FIM revision.
CRJ200 Flap Fail

Approximately one year ago, a complete rewrite of the CRJ200 flap FIM was concluded, and results have proven
positive. The revised FIM allows the technician to identify the fault with a higher degree of accuracy, and fault
rectification is improved with fewer repeat events. Several operators, along with the FSR Team and ISE, were involved
in this project.
There are currently a number of FIM improvements underway and I would encourage operators to get involved with
these worthwhile projects. For more information about the ongoing FIM projects, you can contact your local FSR, or a
member of the TSC or AEWG. Most operators have representation within these groups.

3250
Applicability: CRJ700/900/1000
NWS Auto-rigging Inhibited
Contributed by: Claude Perron, Field Service Representative
Bombardier was recently involved in the troubleshooting of a Nose Wheel Steering (NWS) issue, and would like to
share what was learned. A CRJ700 was in the hangar for a few days for various maintenance activities. During that
period, the NWS ECU was removed to service another aircraft on the line. A new NWS ECU was received and
installed, but maintenance was unable to Autorig the new unit per AMM procedure, since an AUTORIGGING
INHIBITED message was always showing. No other maintenance performed on the airplane should have affected the
NWS system, so it should have been a straightforward install and test.
Following the instructions provided in AMM task 32-51-05-820-801 for capturing the RVDT's value into the new ECU,
the end result was always an Autorigging Inhibited message, although the preconditions were met and the Rudder
RVDT position was within tolerance, as shown in the MDC Rigging page. The other odd indication at this point was
that the STEERING INOP message was posted as soon as the NWS was switched ON, but since the system was not
rigged yet, we disregarded that message at first.
Reviewing the MDC current and history fault pages did not
reveal anything significant to help us with this problem. We then
started to revisit the preconditions to ensure none were missed.
We were confident that the first four were in the correct
conditions, but we started to question condition 5 -
HYDRAULICS SELECTED OFF. Our clue to look further into
condition 5 was the posting of the STEERING INOP message
with hydraulics system 3 off and bled to 0 PSI. In such case
and in normal condition, the NWS ECU knows that there is no
hydraulics pressure from system 3, so it will inhibit the
STEERING INOP message even if the NWS is selected ON.
Since the message was posting, it meant that the NWS ECU
was receiving the information that Hydraulics pressure was
available from system 3; however, the pressure switch located
on the NWS steering manifold was not detecting that pressure,
thus the posting of that message. The team began to suspect a
hydraulic pressure switch failed in HIGH pressure mode, which
was most likely the reason why the rigging was inhibited as
well.

Technical Articles
The team looked at the schematics and discovered that disconnecting pressure switches MT128 and MT129 would
easily simulate a LOW pressure mode. Both pressure switches are mounted on the # 3 pressure manifold, easily
accessible from the aft wing belly fairing access panel. After disconnecting both pressure switches, the STEERING
INOP was not posted and the autorigging could be completed successfully. Our next step was to reconnect them one at
a time to identify which pressure switch failed in HIGH pressure mode. In our case, it was the pressure switch pointing
down. It was most likely contaminated with hydraulic fluid, since the connector itself showed traces of contamination.
After replacing the pressure switch, the NWS was rigged and the aircraft returned to service.
In conclusion, if you have a STEERING INOP with no hydraulic pressure in system 3, one of these two pressure
switches should be suspected. It is also important to note that preconditions provided when entering the MDC test and
rigging pages can be easily overlooked. If something does not work while testing or rigging using the MDC, return back
to the preconditions page; it might provide you with a valuable clue.

3400
ADS-B Current Fault and EICAS Status Messages
Contributed by: Michael Robinson, Field Service Representative
Reference: Modsum 670T122227, 698T130052, SB 670BA-34-044 and ISAR 2016-03-3400
ISAR 2016-03-3400 provided background information on the incorporation of ADS-B as a baseline installation on
production aircraft (effective 10345/15390/19042). During maintenance, aircraft with ADS-B incorporated have been
observed posting two MDC Current Faults when the aircraft is in the hangar:
ATA 3443 TCAS ATA34-54 ATC TRANSPONDER

TSS-4100 A452 TDR 1 A014
LRU OK/INFO FAILED/WIRING
ADS-B OUT FUNCTION FAIL ADS-B OUT FAILURE
These messages are posted due to the GPS system not being able to receive signals as the aircraft is in the hangar.
An easy way to validate this condition is to verify that GNSS NOT AVAILABLE is posted on the FMS CDU.
It was also observed that the following EICAS Status messages were posted:
ADS-B OUT 1 FAIL
ADS-B OUT 2 FAIL.
These messages will be posted when the ATC SEL Switch is in STBY. When the ATC SEL Switch is in 1, the ADS-B
OUT 2 FAIL Status message will be posted. When ATC SEL is in 2, the ADS-B OUT 1 FAIL Status message will be
posted.
Note: Loss of the GPS satellite signal can also occur when parked at the gate if aircraft GPS antenna do not have line
of site to the GPS Satellite. Also If Hangar GPS repeaters are used, be aware that if hangar doors are open, the GPS
may fail or become confused if it receives a GPS signal from the HGR GPS repeater at the same time as the Satellite
GPS signal from the outside. To reset this fault mode, move the aircraft outside and reset the power to the aircraft
GPS system.
ATC SELECTOR
The ATC transponder associated with

each RTU can be selected (1 or 2), or
both can be on standby (STBY).

5123
Underfloor Structure FS280-FS437 – Corrosion Protection
Contributed by: Johanne Forcier and Ivan Mantulescu, ISE Structures, M&P
Reference: AMM Task 51-23-00-395-826, Application of water displacing CIC
MRB Report – Corrosion Prevention & Control Program
Maintenance Review Board Report – Zonal Inspection Program, Water Ingress & Corrosion Management
Some operators of CRJ Series aircraft have experienced corrosion issues under the floor structure between FS280
and FS437 (Figure 1 and Figure 2 ref.), most specifically between stringers 24L – 24R. This area is well known to be
prone to corrosion due to moisture and water ingress. Bombardier investigated and has identified mitigating actions
which, once implemented, will help to minimize the impact of corrosion to the overall CRJ Series aircraft fleet at this
area. These recommendations are part of Memo ISE-STR-16-022, available to operators via CRJ Series ISE
Structures Working Group (SWG) – Updates.
All areas below the floor structure are sprayed in production with Corrosion Inhibiting Compounds (CICs). Over the
years, the CIC film degrades and offers reduced protection against corrosion for aircraft in service. For aircraft
operating in severe environments, this degradation can be even faster. Since CRJ Series aircraft are operating in
various environments, it is impossible to establish a standard fleet-wide schedule for the inspection and re-application
of CICs.

Technical Articles
Based on experience and the reported corrosion findings, it has been demonstrated that inspection of corrosion-prone
areas at regular intervals and reapplication of CICs can significantly reduce corrosion, since corrective actions when
required are implemented at an early stage of the corrosion process. The underfloor structure is inspected at intervals
of 6000 or 12000FH, depending on the area. Where more severe environmental conditions are encountered, operators
may want to consider inspection of the critical areas for the condition of the CIC, and consider its removal and
reapplication at each 6000FH (or C-check) in order to ensure coverage remains robust from check to check.
In order to minimize the impact of corrosion under the floor structure, Bombardier recommends the following to
operators:
 Implementation of the visual inspection/cleaning schedule between FS280.00-FS437.0-0 and between stringers
24L-24R to look for condition of the CIC, cleanliness of area, water/moisture ingress and the condition of the
insulation blankets.
 To facilitate the inspection, all insulation blankets in this area should be removed and replaced if compromised.
 Ensure all areas of pooling water are removed, dried and cleaned per SRM task 51-26-00.
 Make sure frames cut out for stringers are clean from an excess of sealant, dirt or grime.
 Ensure all drain paths are clear. Regularly perform inspections for drain conditions in order to ensure that all
drain tubes are free of any dirt (Figure 3 and Figure 4 ref.), and are oriented towards the skin drain flappers.

Technical Articles
Operators may also consider establishing a short interval inspection plan in order to perform regular visual inspection
of the CIC film under the floor structure. The inspection plan should implement regular visual inspections at an interval
that is convenient to the particular operation and as dictated by the operational environment. A number of operators
have implemented a regular inspection and cleaning task every 600-800 FH. This inspection will allow corrective
actions to be implemented when required, and to remove water accumulation at the bottom of the fuselage when
present in order to keep the surface dry. These actions will help to prevent corrosion.
Application of CIC films shall be completed in accordance with manufacturer instructions. Most of the CIC
manufacturers developed their own products specifically designed to easily and effectively remove CICs. Also, even if
it is acceptable to apply new CIC films over existing CIC films as long as they are clean and uncontaminated,
Bombardier does not recommend that approach for areas prone to severe corrosion. Operators should consider
removing and reapplying CICs in accordance with AMM task 51-23-00-390-826. Bombardier recommends the use of
Ardrox 23 (BAMS 565-006 Type V) when reapplying CICs due to their high penetrating capability and improved
corrosion resistance (over 3,000 hours in salt spray testing).
In conclusion, regular inspections performed at short intervals for the condition of CICs, cleanliness of area,
water/moisture ingress and the condition of insulation blankets will significantly decrease the presence of corrosion
under the floor structure. That being said, Bombardier is still investigating new ways to efficiently minimize corrosion at
this area, such as application of self-leveling green, the addition of dryliners, and drain tube relocalization.

5131
Applicability: All CRJ Series
Clarification Regarding AeroShell Grease 33MS Versus AeroShell 64
Contributed by: Robert Lachambre, Customer Response Centre
Reference: AMM Consumable Table 51-31-00 / Aeroshell Document
This ISAR article is intended to clarify the reason why the grease manufacturer has changed the brand name of
AeroShell grease 33MS to AeroShell 64.
Since the introduction of AeroShell grease 64 in replacement of AeroShell grease 33MS, requests for clarification
regarding the interchangeability of these two products from the Technical Help Desk has increased.
High-performance AeroShell 33 has been used by most major commercial operators for general purpose airframe
grease application. It boasts exceptional anti-corrosion and anti-wear performance, while shrinking grease inventory
and reducing the risk of misapplication.
However, for high-loaded applications such as sliding application on the airframe (where the additional boost of
molybdenum disulphide was required), the grease manufacturer developed AeroShell grease 33MS, which shares the
same advanced grease technology as its parent. Grease AeroShell 33MS is approved per MIL-21164D specification,
and improves performance in all highly-stressed airframe applications where this grease is specified.
A number of customer and OEMs have raised concerns about the close similarity between these two products
(AeroShell grease 33 and AeroShell grease 33MS [different application]), and the possibility of the wrong grease
inadvertently being used in the wrong application (general-purpose grease used in a high-loaded area).
In light of this, the grease manufacturer’s best option to prevent the situation was to rename AeroShell grease 33MS
as AeroShell 64. The name of the product is based on the last two digits of the specification. Both products are
approved per the MIL spec MIL –G-21164D. This action was taken to eliminate the possibility of intermixing both
AeroShell grease 33 types and thereby eliminating all previous operator concerns.
Note: Please note this is purely a change to the product name and the product still remains fully approved per
MIL-G-211464D.
All CRJ Series programs’ consumable tables were revised to include this new brand name accordingly.
AeroShell 64 grease can be found in AMM chapter 51-31-00’s CRJ200 consumable table under item 04-13, and in the
CRJ700/900 table under item 04-17.

5741
Generic Repair to Slat Tracks USING HVOF Thermal Spraying
Contributed by: Eric Bedard, In Service Engineering
Reference: Generic REO 670-57-42-451
As published in ISAR 2016-01-5742, Bombardier has released information related to a new repair (per Generic REO
670-57-42-451), to repair Slat Tracks using HVOF Tungsten’s thermal spraying.
Currently, Bombardier (BA) is supporting repair (blending damaged surfaces) of slat tracks with wear to a maximum
limit of 0.010 inches on the upper and lower surfaces, and 0.008 inches on the sides of the slat track, via specific
REO. The actual limits are imposed by system rigging requirements. Note that Generic REO 670-57-42-451, which
provides permanent repair of the slat track surfaces, is available. This Generic REO has a limit of 0.010 inches on all
surfaces of the track. Limitation of this Generic REO is imposed by stress limitation. For any slat tracks with wear
above the 0.010 inch limit, a similar repair can be performed, however a specific REO may be required by BA; thus
operators may expect an increased repair cost for these specific units if a repair is deemed acceptable.
Operators can still perform specific repairs to acceptable wear limits, but are encouraged to perform resurfacing per
Generic REO 670-57-42-451, prior to reaching the 0.010 inch limit. Approved repair facility Aerospace Welding (AW) is
currently in the process of building a full set of rotable parts (quantity: 18) to minimize maintenance downtime when
slat tracks are removed and sent out for resurfacing. Therefore, BA recommends that operators contact AW for any
slat track found with wear within the Generic REO limitation.
AEROSPACE WELDING INC.

890 MICHELE-BOHEC BLVD.
BLAINVILLE, QUÉBEC, CANADA J7C 5E2
WWW.AEROSPACEWELDING.COM

Technical Publications News Back to Table of Contents
The material in this section originates from the Technical Publications department. General inquiries can be addressed to
Ronald Smith, Manager (email: ronald.smith@aero.bombardier.com; telephone: 1-450-476-7642).
MAINTENANCE AND FLIGHT MANUAL REVISION SCHEDULE

contributed by: Leila Abouhouraira, Supervisor, Illustrating and Publishing Groups, Technical Publications
Abbreviations
AFM Airplane Flight Manual ITEM Illustrated Tools & Equipment Manual PPGRM Power Plant Ground Run Manual
APM Airport Planning Manual MFEPM Maint. Facilities & Equipment Planning Manual QRH Quick Reference Handbook
AIPC Aircraft Illustrated Parts Catalog MMEL Master Minimum Equipment List RDH Refuel Defuel Handbook
AMM Aircraft Maintenance Manual MPD Maintenance Planning Document SDIR Structural Deviation Inspection Repair
CMM Component Maintenance Manual MPM Maintenance Planning Manual SDS System Description Section
DDG Dispatch Deviation Guide MRM Maintenance Requirements Manual SRM Structural Repair Manual
ESPM Electrical/Electronic Components - Standard Practices Manual NDT Nondestructive Testing Manual SSM System Schematic Manual
FCOM Flight Crew Operating Manual PCL Pilot CheckList WBM Weight and Balance Manual
FIM Fault Isolation Manual PPBM Power Plant Buildup Manual WDM Wiring Diagram Manual
: PLANNED: R SHIPPED: R Latest aircraft S/N coverage for manual revision is noted. UPDATED: 2 0 1 6 - 0 6 - 0 6
*Regulatory Authority Approval Required

2016 2017
MAINTENANCE MANUALS
CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN
AIPC 52 R52 R53
(8118)
R53
AMM 53 R54
(8118)
APM 8 R8 R9
CMM 13 R13 R14 R15
ESPM 48 R48 R49
(8118)
R51
FIM 51 R52
(8118)
ITEM 22 R23
MFEPM 7 R8
MPM CRJ100/200/440 MASTER 32 R32 R33
MPM CRJ100/200/440 - MRLUMP - 001 32 R32 R33
MPM CRJ100/200/440 - MRLUMP - 002 32 R32 R33
MRM PART 1* 19 R20
MRM PART 2* 10 R11
MRM PART 3* 3 R4
MTCM CRJ100/200/440 MASTER 45 R45 R46
MTCM CRJ100/200/440 - MRLUMP - 001 45 R45 R46
MTCM CRJ100/200/440 - MRLUMP - 002 45 R45 R46
NDT 37 R38
PPBM (Shorts) 41 R41 R42
PPGRM 34 R34 R35
(8118)
SRM* 34 R35
R33
SSM 33
(8118)
R48
WDM 48 R49
(8118)
2016 2017
FLIGHT MANUALS
FLIGHT MANUALS
DDG-EASA 9 NO REVISION SCHEDULED
DDG-TC 9 NO REVISION SCHEDULED
DDG-FAA 10 NO REVISION S CHEDULED
**Flight Manuals Collection 65 R65 R66
MMEL-TC 20 NO REVISION SCHEDULED
MMEL-EASA 20 NO REVISION SCHEDULED
**Flight Manuals Collection Rev. 63
Airplane Flight Manual (AFM) Revision 65 Flight Crew Operating Manual Volume 1 (FCOM1) Revision 64
Flight Crew Operating Manual Volume 2 (FCOM2) Revision 65 Pilot Checklist (PCL) Revision 8
Quick Reference Handbook Volume 1 (QRH1) Revision 63 Quick Reference Handbook Volume 2 (QRH2) Revision 65

Applicability: CRJ700/705/900/1000 *Regulatory Authority Approval Required

2016 2017
MAINTENANCE MANUALS
R54
R53 R53
AIPC 700/900 53 (10345) R55
(15419) (10345) (15430)
AIPC 1000 23 R23 R24
R25
(19051) (19052)
R51 R52
(10345) (10345)
AMM 700/900/1000 51 R53
(15419) (15431)
(19049) (19052)
APM 700 15 R15 R15
(10345)
APM 705/900 11 R11 R12
(15414)
R8
APM 1000 8 R9
(19048)
CMM 200/700/900/1000 13 R13 R14 R15
R41 R42
(10345) (10345)
ESPM 700/900/1000 41 R43
(15419) (15431)
(19051) (19052)
R38
(10345)
FIM 700/900/1000 37 R39
(15426)
(19052)
ITEM 700/900/1000 18 R19
MFEPM 700 12 R12 R13
(10345)
R9
MFEPM 705/900 9 R10
(15414)
MFEPM 1000 8 R8 R9
(19048)
MPD 700/900/1000 18 R18 R19 R20
MPM LUMP 700/900/1000 13 R13 R14 R15 R13
MRM PART 1* 15 R16
MRM PART 2* 16 R17
R49 R50
(10345) (10345)
MTCM 700/900/1000 49 R51
(15419) (15431)
(19049) (19052)
R17
(10345)
NDT 700/900/1000 17 R18
(15419)
(19049)
PPBM 700/900/1000
25 R26
(Shorts)
R48 R49
(10345) (10345)
PPGRM 700/900/1000 48 R50
(15419) (15431)
(19049) (19052)
R41 R42
RDH 700/900 41 (10345) (10345) R43
(15419) (15431)
RDH 1000 20 R20 R21 R22
(19049) (19052)
R48 R49
(10345) (10345)
SDS 700/900/1000 48 R50
(15419) (15431)
(19049) (19052)
SRM 700/900* 31 R32
R6
SRM 1000* 6 R7
(19044)
SSM 700/705/900 37 R38
SSM 1000 17 R18
R45 R46
WDM 700/900 45 (10345) (10345) R47
(15419) (15431)
WDM 1000 20 R20 R21 R22
(19051) (19052)

Applicability: CRJ700/705/900/1000 (continued) *Regulatory Authority Approval Required
2016 2017
FLIGHT MANUALS
DDG - EASA 15 NO REVISION SCHEDULED
DDG - FAA 13 NO REVISION SCHEDULED
DDG - TC 14 NO REVISION SCHEDULED
**Flight Manuals Collection
17 R17
(700)
13 R13
(900)
12 R12
(1000)
MMEL - EASA 20 NO REVISION SCHEDULED
MMEL - TC 20 NO REVISION SCHEDULED
*Regulatory Authority Approval Required
**Flight Manuals (Master) Collection (CRJ700) Rev. 17: **Flight Manuals (Master) Collection (CRJ900) Rev. 13: **Flight Manuals (Master) Collection (CRJ1000) Rev. 12:
Airplane Flight Manual (AFM) Rev. 17 Airplane Flight Manual (AFM) Rev. 13 Airplane Flight Manual (AFM) Rev. 12
Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 14 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 12 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 9
Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 17 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 13 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 12
Pilot Checklist (PCL) Rev.14 Pilot Checklist (PCL) Rev. 9 Pilot Checklist (PCL) Rev. 6
Quick Reference Handbook Volume 1 (QRH1) Rev. 16 Quick Reference Handbook Volume 1 (QRH1) Rev. 12 Quick Reference Handbook Volume 1 (QRH1) Rev. 12
Quick Reference Handbook Volume 2 (QRH2) Rev. 16 Quick Reference Handbook Volume 2 (QRH2) Rev. 13 Quick Reference Handbook Volume 2 (QRH2) Rev. 12

Introducing Our New DDC Section Back to Table of Contents
0002
Applicability: All Series
Introducing Our New, Recurring Digital Data Communications (DDC) Section
Contributed by: Paul McCormack, Senior Analyst, Publication Services
In an effort to provide customers with up-to-date information and proactively answer questions that operators may
have regarding our Publication Services, we are pleased to announce that we are launching a new section in the
ISAR entitled “Digital Data Communications.” In this section, we will discuss everything from summaries of our latest
DDACs, to answers to general queries, to tips on how to get the most out of your Bombardier publications. We also
want to hear your suggestions on what we can and should be covering, so please feel free to send me an email at:
paul.mccormack@aero.bombardier.com.
Hopefully, this section will become a useful resource for you and your teams going forwards! For now, we will kick
things off with a summary of our latest Digital Data Advisory Conference, held in Toronto, Ontario from May 18 - 19th.
Digital Data Advisory Conference: May 18 – 19, 2016: Toronto, Ontario
Our latest DDAC took place at our Toronto site in mid-May, where we had a great turnout (see photo below).
Throughout the two-day event, we covered numerous important topics, including structured mark-up deliverables, the
future of Technical Publications software technology, and new opportunities in sales and delivery. We look forward to
future meetings, as these can often serve as a great springboard to future plans and initiatives.
We hope to see everyone again soon!

Maintenance Engineering News Back to Table of Contents
The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft
Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and
Planning (peter.osborne@aero.bombardier.com), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft
Economics (mohammad.khan@aero.bombardier.com). The latest Maintenance Engineering initiatives can be viewed through
www.iflybombardier.com.
Back to Table of Contents
Monthly FRACAS Report Snapshot

Applicability: CRJ100/200
Contributed by: Hamed Pouyan, Maintenance Engineering
Data to: February 2016
HOURS 29 , 32 8, 3 29 HOURS S/N 7067 47 , 90 1

TOTAL FLEET TOP AIRCRAFT
CYCLES 25 , 99 3, 4 97 CYCLES S/N 7033 43 , 01 9
FLEET DISPATCH (12 Months) MEASURE CRJ100/200

DISPATCH RELIABILITY 98 . 57 %
AIRCRAFT CHARGEABLE
SCHEDULE COMPLETION RATE 99 . 78 %
AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 97 . 37 %

PLUS NON-CHARGEABLE SCHEDULE COMPLETION RATE 99 . 60 %
CRJ100/200 - Top drivers impacting Dispatch Reliability

Aircraft-Chargeable
276105 - SPOILER ELECTRONIC CONTROL

UNIT
5211 - Pax Door
302201 - COWL ANTI ICE VALVE
2912 - Hydraulic System 3
2735 - Stall Protection Sys.
2751 - Flap Control System
212424 - OUTBOARD EXHAUST VALVE
2741 - Horizontal Stab Control

Last 12 months
3244 - Anti-Skid Last 3 months
3 months previous year
342105 - AHRS COMPUTER
0 0.01 0.02 0.03 0.04 0.05 0.06
Data Ending: February 2016 Dispatch Interruptions per 100 departures

www.iflybombardier.com customer portal.

Applicability: CRJ700/900
Data to: March 2016
HOURS 14 , 51 1, 9 57 HOURS S/N 10023 40 , 65 8

CYCLES 10 , 67 1, 2 11 CYCLES S/N 10120 29 , 39 3

AIRCRAFT CHARGEABLE
AIRCRAFT CHARGEABLE PLUS DISPATCH RELIABILITY 97 . 63 %

NON-CHARGEABLE SCHEDULE COMPLETION RATE 99 . 67 %
CRJ700/900 - Top drivers impacting Dispatch Reliability

Aircraft-Chargeable
5211 - PAX. DOOR (MCD)
2432 - BATTERY SYSTEM
2761 - SPOILER CONTROL SYSTEM
5270 - DOOR WARNING SYS.
2523 - O/H STORAGE COMPARTMENTS
3012 - WING ANTI-ICE CNTRL. AND IND.
3831 - LAV. WASTE DISPOSAL
3251 - NOSEWHEEL STEERING
2735 - STALL PROTECTION SYS. (SPS)

Last 12 months
Last 3 months
2911 - HYDRAULIC SYS. NO. 1 AND NO. 2
3 months previous year
0 0.01 0.02 0.03 0.04 0.05 0.06
Data Ending: March 2016 Dispatch Interruptions per 100 departures

www.iflybombardier.com customer portal.

Applicability: CRJ1000
Data to: March 2016
HOURS 31 9 ,9 8 9 HOURS S/N 19002 13 , 36 1

CYCLES 30 5 ,8 8 4 CYCLES S/N 19002 11 , 49 2

AIRCRAFT CHARGEABLE
AIRCRAFT CHARGEABLE PLUS DISPATCH RELIABILITY 99 . 24 %

NON-CHARGEABLE SCHEDULE COMPLETION RATE 99 . 88 %
CRJ1000 - Top drivers impacting Dispatch Reliability

Aircraft-Chargeable
2726 - RUDDER CONTROL SYSTEM (CRJ1000)
3613 - BLEED DUCTS / PRSOV / ISO VLV
2781 - SLAT SYSTEM
8011 - STARTING
3445 - INERTIAL REFERENCE SYS. (IRS)
5211 - PAX. DOOR (MCD)
2841 - FUEL QUANTITY GAUGING SYS.
7221 - FAN ROTOR ASSY.
3251 - NOSEWHEEL STEERING

Last 12 months
Last 3 months
2911 - HYDRAULIC SYS. NO. 1 AND NO. 2 3 months previous year
0 0.02 0.04 0.06 0.08 0.1
Data Ending: March 2016 Dispatch Interruptions per 100 departures

Recently Released Documents Back to Table of Contents
All published Service Letters, All Operator Messages, Generic Reference Instruction Letters, and Generic In-Service Modsums
are available through www.iflybombardier.com.
Note: Obsolete (closed) RILs should be removed from operators' manuals.
UPDATED: 2 0 1 6 - 0 6 - 2 8 Applicability: CRJ100/200

SL Rev ATA SUBJECT
-- -- -- None this month
AO M Rev ATA SUBJECT
1555 -- 3530 FAA Airworthiness Directive (AD) 2016-11-20 B/E Aerospace Protective Breathing Equipment (PBE) P/N 119003-11
Airworthiness Directive CF-2016-19, Cold Weather Operations – Introduction of Low Temperature Ground Wing Anti-Ice
1556 -- 3011
System
Airworthiness Directive CF-2016-19, Cold Weather Operations – Introduction of Low Temperature Ground Wing Anti-Ice
1556 A 3011
System
1557 -- 3240 Global Alternate Method of Compliance (AMOC) for FAA Airworthiness Directive 2014-23-06 (AMOC Log # 16-29)
FAA Global Alternate Method of Compliance (AMOC) for FAA Airworthiness Directive 2009-06-12 - Bombardier Fault
1558 A 2750
Isolation Manual (FIM) Revision # 50 and # 51
NE W RI L * Rev ATA This is a listing of all RILs issued since the issuance of the previous ISAR
4449 -- 2530 Reset Procedure For Tia Oven Model 1543
SB Rev ATA SUBJECT
-- 77 -- SB Commercial Summaries for CRJ100/200/440
-- -- -- CRJ100/200 SB Monthly Report - May 2016
601R-22-012 A 22 Autoflight - Automatic Flight Control System - Installation of a New Flight Control Computer (622-9815-604)
Indicating and Recording System - Engine Indication and Crew Alerting System (EICAS) - Change the EICAS Strapping
601R-31-033 D 31
from a European Aviation Safety Agency (EASA) Certification to a Federal Aviation Administration (FAA) Certification
Navigation - Flight Environment - Reduced Vertical Separation Minimum (RVSM) to 1000 Ft. Aircraft Qualification
601R-34-080 AO 34
Requirements
601R-34-144 B 34 Navigation - Air-Data Reference Panel - Enable the Flight Level 180 Barometric Setting Reminder
IS MODSUM Rev ATA SUBJECT
GENERIC REO Rev ATA SUBJECT
601R-52-11-0702 D 5211 Repair To Pax Door Stair, FWD & Aft Side Panels
601R-52-11-1376 A 5211 Repair to passenger door (phase IV) side panels stiffener

Recently Released Documents Back to Table of Contents
All published Service Letters, All Operator Messages, Generic Reference Instruction Letters, and Generic In-Service Modsums
are available through www.iflybombardier.com.
Note: Obsolete (closed) RILs should be removed from operators' manuals.
UPDATED: 2 0 1 6 - 0 6 - 2 8 Applicability: CRJ700/900/1000

SL Rev ATA SUBJECT
05-007 F 0500 Aircraft Winterization Recommendations
AO M Rev ATA SUBJECT
903 B 5270 Proximity Switch Reliability Incentive Offer
937 -- 5360 Missing or Loose Fasteners in Upper and Lower Pylon Skins FS1088-FS1098
938 -- 0000 Maintenance Requirements Manual (MRM) Part 1 Revision 16
939 -- 3530 FAA Airworthiness Directive (AD) 2016-11-20 Protective Breathing Equipment (PBE) P/N 119003-11
940 -- 3211 Main Landing Gear (MLG) Axle Shear
941 -- 2530 Transport Canada Airworthiness Directive CF-2016-20 “Electrical Short of Bonding Jumper causing Burnt Water Supply
Line and Smoke in Cabin"
NE W RI L * Rev ATA SUBJECT (This is a listing of all RILs issued since the issuance of the previous ISAR)
4421 -- 4920 Alternate APU RE220RJ Combustor Wash Procedure
4431 -- 2752 Left Flap System and Wire list 91-07-00 wire WCK and WCJ
4441 -- 2715 Removal installation of the RTM aileron
4449 -- 2530 Reset Procedure For Tia Oven Model 1543
SB Rev ATA SUBJECT
-- 92 -- SB Commercial Summaries for CRJ700/705/900/1000
-- 93 -- SB Commercial Summaries for CRJ700/705/900/1000
670BA-25-094 D 25 Equipment and Furnishings - Passenger Compartment - Change the Location of the AFT Bulkhead to Add One Seat Row
670BA-33-009 A 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated
670BA-33-009 B 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated
670BA-33-009 C 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated
670BA-34-039 Navigation - Flight Management System (FMS) - Installation of FMS Upgrades (Provisions for the Coupled VNAV, the
K 34
ACARS Link 2000, the SBAS GPS - 4000S, and/or the LPV
670BA-36-022 Pneumatic - Bleed-Air Leak Detection and Warning System - Installation of New Ducts, Protective Blankets, and New
-- 36
Sensing Elements in the Main Landing Gear and Overwing Areas
I S M O DS U M Rev ATA SUBJECT
GENERIC REO Rev ATA SUBJECT
670-52-11-0104 G 5211 Repair to Pax Door Stair, FWD & Aft Side Panels
670-52-11-0159 C 5211 Disposition For Damage To Pax Door Upper Corner Covers
670-52-11-0292 A 5211 Repair to Passenger Door (Phase IV) Side Panels Stiffener
670-52-21-0687 A 5221 Frame Splice FS 364.00 STR.24 LHS & RHS
690-52-11-0029 B 5211 Repair to Passenger Door (Phase IV) Side Panels Stiffener ***Obsolete***
SRM TASK Rev ATA SUBJECT
52-11-01-201-005-A01
CRJ700/900: TR #52-0017 -- 5211 Passenger Door Pressure Vent Flap − Repair
CRJ1000: TR #52-0016
52-11-01-201-006-A01
CRJ700/900: TR #52 -0018 -- 5211 Scratch/Chafe Damage to the Passenger Door Forward Upper Corner - Repair
CRJ1000: TR #52-0017
52-11-06-201-001-A01
CRJ700/900: TR #52 -0016 -- 5211 Chafe Damage to Forward and Aft Centering Plates of Passenger Door − Permanent Disposition
CRJ1000: TR #52 -0015
52-45-17-201-001-A01
CRJ700/900: TR #52-0015 -- 5245 Forward Water−Waste Service Door (PANEL 142BR) Broken Hinge − Temporary And Permanent Dispositions
CRJ1000: TR #52 -001
53-41-23-201-001-A01
CRJ700/900: TR #53 -0072 -- 5341 Wear Damage to LH/RH Overwing Emergency Exit Door Stop Pads - Repair
CRJ1000: TR #53 -0057

2016 Event & Conference Calendar Back to Table of Contents
UPDATED: 2 0 1 5 - 0 2 - 0 3 Applicability: All Series
DATE EFFECTIVITY MEETING / EVENT LOCATION

JAN 19 - 20 C Series C Series Industry Steering Committee # 14 Montreal
FEB 22 - 26 C Series C Series Multi-Function Working Group – CS100 # 4 Montreal
MAR 2 - 3 Q-Series Oceania Regional Review Sydney, Australia
APR 4 C Series C Series Industry Steering Committee # 15 Montreal
APR 4 C Series C Series Maintenance Review Board # 2 Montreal
APR 25 – 28 All Series All Operators Conference & Trade Show Dallas, USA
MAY 18 C Series C Series Maintenance Review Board # 3 Montreal
MAY 18 – 19 CRJ & Q-Series Digital Data Advisory Conference Toronto
JUN 15 – 16 CRJ & Q-Series Digital Data Advisory Conference Munich, Germany
JUL 6 – 7 CRJ & Q-Series Africa & Middle East Regional Review Johannesburg, SA
SEP 6 – 9 C Series C Series Multi-Function Working Group – CS100 # 5 Montreal
SEP 6 – 9 Q-Series Q-Series Multi-Function Working Group # 15 Toronto
SEP 13 – 14 CRJ Series CRJ Aircraft Economics Working Group Montreal
SEP 21 – 22 All Series Russia & CIS Regional Review Moscow, Russia
SEP 27 – 28 CRJ Series CRJ Structures Working Group Montreal
SEP 29 – 30 Q-Series Q-Series Structures Steering Committee Toronto
OCT 3 Q400 Q400 Aircraft Economics Working Group Toronto
OCT 4 – 6 CRJ Series CRJ Flight Operations Steering Committee Montreal
OCT 4 – 6 Q400 Q400 Technical Steering Committee Toronto
OCT 11 - 13 C Series C Series Industry Steering Committee # 16 Montreal
OCT 18 – 20 CRJ Series CRJ Technical Steering Committee Montreal
OCT 18 – 20 Q-Series Q-Series Flight Operations Steering Committee Toronto
NOV 3 - 4 CRJ & C Series Asia/Pacific Regional Review - China Chongqing, China
NOV 7 – 8 All Series Asia/Pacific Regional Review - Japan Osaka, Japan
NOV 15 – 16 Q-Series Q-Series Industry Steering Committee # 15 Toronto
NOV 29 - 30 CRJ Series CRJ Industry Steering Committee # 38 Montreal
DEC 13 - 15 CRJ Series CRJ Multi-Function Working Group # 17 Montreal

Flight Deck and Technical Contact Guide
Flight Deck The Technical

A Technical Newsletter for the Pilot Community
Contact Guide
Your Source for Operator Contacts and
Bombardier Personnel Information
The Technical Contact Guide (TCG) presents operators

with a concise list of individuals at Bombardier
Aerospace responsible for providing front-line service
in a variety of disciplines. The TCG also presents a list
of key technical, operations, and some top
administrative personnel for each operator. The TCG is
reissued at least twice a year in electronic format only.
It is available at www.iflybombardier.com. To find it on
the website, click on “Resources,” then click on
Technical Contact Guide.
Flight Deck is a Technical Newsletter that belongs to the
ISAR family. It is intended for members of our Customer The accuracy and completeness of the TCG depends
Pilot community, and is published on a semi-annual basis. on the timely revision of operator/Bombardier
personnel information regarding operator personnel,
It is a place for pilots to share stories and discrepancies aircraft types in service, and more. We count on our
that have been experienced, contains the latest updates Customer Services Account Managers, Field Service
from the most recent Flight Operations Steering Representatives, and the operators to provide updates
Committee (FOSC), and much more. as they happen.
To access past issues of Flight Deck, please log in to NEW: TCG2015A was issued in September 2015.
www.iflybombardier.com and look under Resources >
Newsletters.
If you cannot access the latest issues of Flight Deck or

would like to be added to the distribution list, please
contact Adam Amato at:
adam.amato@aero.bombardier.com.

Bombardier Service Centers
WE’RE HERE FOR YOU.
Award-winning facilities, comprehensive backshops,
and the expertise you need.
To get your aircraft the service it deserves, contact our Bombardier Service Center teams at:
Phone: +1-520-991-6155
Email: don.nolan@aero.bombardier.com
For more information on our Service Centres and backshop capabilities, open ISAR 2015-05 and view its cover story.
Mobile Repair Team
Mobile Repair Team

WHEN YOU NEED TO GET BACK IN THE AIR,
WE’LL BE THERE
Our total project management approach provides you with:
• Structural repair
• Aircraft recovery
• Repair estimates
• Daily schedule reporting and project
duration forecasting
Contact the Mobile Repair Team 24/7/365 at the following numbers:

Toll Free North America: +1-844-CRC-CRC0 (+1-844-272-2720)
Direct: +1-514-855-8500
Email: thd.crj@aero.bombardier.com

CRJ Series-2016-06 - OO - 146 - 16 PDF

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Introducing our new, recurring “Digital

Read more from our Publication Services

Boliviana de Aviacón is on a mission to connect their entire country, and their

In-Service Activities Report

CRJ SERIES ISAR 2016-06 - Page 2

CRJ SERIES ISAR 2016-06 - Page 3

On page 5, read up on how Boliviana de Aviacón has begun

General and Technical Articles

CRJ200 All CRJ Series CRJ700/900/1000 CRJ700/900/1000

5123 5131 5741

CRJ700/900/1000 All CRJ Series CRJ700/900/1000

Technical Publications News Maintenance Engineering News

Recently Released Documents Upcoming Events

CRJ SERIES ISAR 2016-06 - Page 4

CRJ SERIES ISAR 2016-06 - Page 5

1. Passenger door does not close.

1. Stab Trim/Mach Trim Caution Message.

CRJ200 Flap Fail

CRJ SERIES ISAR 2016-06 - Page 7

CRJ SERIES ISAR 2016-06 - Page 8

CRJ SERIES ISAR 2016-06 - Page 9

ATA 3443 TCAS ATA34-54 ATC TRANSPONDER

The ATC transponder associated with

CRJ SERIES ISAR 2016-06 - Page 10

CRJ SERIES ISAR 2016-06 - Page 11

CRJ SERIES ISAR 2016-06 - Page 12

CRJ SERIES ISAR 2016-06 - Page 13

CRJ SERIES ISAR 2016-06 - Page 14

AEROSPACE WELDING INC.

CRJ SERIES ISAR 2016-06 - Page 15

MAINTENANCE AND FLIGHT MANUAL REVISION SCHEDULE

*Regulatory Authority Approval Required

**Flight Manuals Collection Rev. 63

CRJ SERIES ISAR 2016-06 - Page 16

Applicability: CRJ700/705/900/1000 *Regulatory Authority Approval Required

CRJ SERIES ISAR 2016-06 - Page 17

Applicability: CRJ700/705/900/1000 (continued) *Regulatory Authority Approval Required

*Regulatory Authority Approval Required

CRJ SERIES ISAR 2016-06 - Page 18

Digital Data Advisory Conference: May 18 – 19, 2016: Toronto, Ontario

We hope to see everyone again soon!

CRJ SERIES ISAR 2016-06 - Page 19

Monthly FRACAS Report Snapshot

HOURS 29 , 32 8, 3 29 HOURS S/N 7067 47 , 90 1

FLEET DISPATCH (12 Months) MEASURE CRJ100/200

AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 97 . 37 %

CRJ100/200 - Top drivers impacting Dispatch Reliability

276105 - SPOILER ELECTRONIC CONTROL

5211 - Pax Door

302201 - COWL ANTI ICE VALVE

2912 - Hydraulic System 3

2735 - Stall Protection Sys.

2751 - Flap Control System

212424 - OUTBOARD EXHAUST VALVE

2741 - Horizontal Stab Control

0 0.01 0.02 0.03 0.04 0.05 0.06

Data Ending: February 2016 Dispatch Interruptions per 100 departures

CRJ SERIES ISAR 2016-06 - Page 20

Monthly FRACAS Report Snapshot

HOURS 14 , 51 1, 9 57 HOURS S/N 10023 40 , 65 8

FLEET DISPATCH (12 Months) MEASURE CRJ700/900

AIRCRAFT CHARGEABLE PLUS DISPATCH RELIABILITY 97 . 63 %

CRJ700/900 - Top drivers impacting Dispatch Reliability