Workforce Central 8.1.

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Performance Engineering Report
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Document Revision History

Revision Date

A May 2019
 Contents

Performance Engineering Report

Logon ............................................................................................................. 5
Configuration .......................................................................................... 5
Load ........................................................................................................ 7
Employee Calendar ....................................................................................... 8
Configuration .......................................................................................... 8
Load ........................................................................................................ 9
Dialogs .................................................................................................... 9
Actions .................................................................................................... 9
Request Manager ......................................................................................... 10
Configuration ........................................................................................ 10
Load ..................................................................................................... 11
Dialogs .................................................................................................. 11
Actions .................................................................................................. 11
Notifications and exceptions ....................................................................... 12
Configuration ........................................................................................ 12
Load ...................................................................................................... 13
Actions .................................................................................................. 13
Manager timecard ....................................................................................... 14
Configuration ........................................................................................ 14
Load ...................................................................................................... 14
Actions .................................................................................................. 15
Schedule Planner ......................................................................................... 16
Configuration ........................................................................................ 16
Initial load ............................................................................................. 17
Load ...................................................................................................... 17
Dialogs .................................................................................................. 18
Actions .................................................................................................. 18
Genies .......................................................................................................... 19
Contents

Configuration .........................................................................................19
Pay Period Close Genie .........................................................................20

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 Performance Engineering Report

Note: This document should not be compared to previous versions of the

document due to changes in front- and back-end hardware, along with added
complexity to database configuration and removal of Flash technology.

This document provides information that summarizes response times for several
actions for common Workforce Central components. The intention of providing
these performance results is to provide a level of expectation to users of
Workforce Central. Of course, many technical and environmental factors
influence the performance of any system and our results may not be representative
of your experience.
The response times presented in this document are the “user-perceived” response
times.
The Performance Lab Environment hardware specifications used for this testing
are as follows:
• Database server
– Hardware: 4 CPU cores, 16 GB RAM
– Operating system: Windows Server 2016
– Database type: SQL Server 2016 Standard Edition
• Application server
– Hardware: 4 CPU cores, 16 GB RAM
– Operating system: Windows Server 2016
– Application server platform: JBoss
– Web server: IIS
• Client desktop/laptop
– Model year: 2015
Performance Engineering Report

– Hardware: Intel core i7, 4 CPU cores, 2.6 GHz, 16 GB RAM

– Operating system: Windows 10
• Network
– Ethernet LAN
– Gigabit network
• Browser versions
– Internet Explorer 11
– Chrome 63
– Firefox 56

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 Logon

Logon

Configuration
Manager view with 3-column workspace showing three widgets: Quick Links,
Timecard, Exceptions

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Performance Engineering Report

Manager view with one widget displayed: Quick Links

Employee view with one widget displayed: Employee Self Service (ESS)
Timecard

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 Logon

Load

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Employee logs on to 1-widget 3.48 1.82 3.38
workspace: ESS Timecard
Manager logs on to 1-widget 3.5 2.75 3.75
workspace: Quick Links
Manager logs on to 3-column, 3-widget 8.29 5.79 7.66
workspace: Timecard, Quick Links,
Exceptions

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Performance Engineering Report

Employee Calendar

Configuration
The following configuration was used for Employee Calendar testing:
• Time period in view: current schedule period
• Weekly view
• Add-ons: Accruals and Location Schedule

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 Employee Calendar

Load

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Load calendar with add-ons 4.52 2.69 3.0
Select Location Schedule add-on 2.5 1.0 1.75
Change location in Location Schedule add-on 1.25 1.0 1.75
Change to daily view 1.0 1.0 1.25
Change to monthly view 1.0 1.0 1.25
Change timeframe to Next Schedule Period 1.47 0.28 0.59

Dialogs
Response Time (seconds)
Internet
Action Explorer Chrome Firefox
Open Global Time Off Request (GTOR) dialog 1.71 0.21 3.05
Open Global Open Shift (GOS) dialog 1.10 0.34 1.58
Open Shift Swap dialog 2.82 2.44 3.2
Open Request to Cover dialog 2.23 1.26 4.12

Actions
Response Time (seconds)
Internet
Action Explorer Chrome Firefox
Submit GTOR request 1.82 0.95 1.81
Submit GOS request 1.52 0.81 1.62
Submit Open Shift Swap request 1.91 0.72 2.31
Submit Open Request to Cover request 2.38 1.41 2.40

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Performance Engineering Report

Request Manager

Configuration
The following configuration was used for Request Manager testing:
• Number of requests: 50
• All Home, Current Schedule Period, All Status (11) and Global Time-Off are
set as default.
• Add-ons opened: Accruals and Request Detail

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 Request Manager

Load

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Load tabular view of Request Manager 6.70 4.68 7.27
Select next schedule period 1.56 0.43 1.59
Select Request Details add-on 0.65 0.48 0.87
Change request type to Open Shift 2.17 1.49 2.59
Change Status filter to “All Status” 1.73 0.71 2.30
Change Status file to “Approved” 1.57 0.28 1.23

Dialogs

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Open GTOR dialog 2.32 0.69 1.41
Open GOS dialog 1.20 1.24 1.18

Actions

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Submit GTOR request 2.93 1.38 2.75
Submit GOS request 2.56 1.33 1.67

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Performance Engineering Report

Notifications and exceptions

Configuration
The following configuration was used for notifications and exceptions testing:
• Notification widget shows 161 exception alerts, 33 schedule alerts, and 8
Request Manager alerts
• Exception widget loads 163 exceptions with 346 signoffs, 108 punches

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 Notifications and exceptions

Load

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Load Exception widget 1.06 0.44 1.39
Load all Exception alerts 3.46 0.36 0.64
Load all Schedule alerts 0.84 0.37 1.41
Load all Request Manager alerts 0.88 0.56 1.35

Actions

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Open timecard from Exceptions detail 2.57 1.83 2.80
Open Schedule Manager from 6.02 4.01 6.44
Schedule detail
Open Calendar from Request Manager 5.98 4.02 6.31
detail

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Performance Engineering Report

Manager timecard

Configuration
The following configuration was used for timecard testing:
• Use case: Manager timecard
• Time period in view: 1 week
• Add-on: Totals

Load

Response Time (seconds)

Action Internet Explorer Chrome Firefox

Manager timecard load 2.91 2.34 2.99
Manager timecard refresh 1.30 0.26 0.91
Employee timecard load 3.12 1.52 1.44
Employee timecard refresh 1.40 0.39 1.06

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 Manager timecard

Actions

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Select pay code 1.14 0.16 0.10
Tab to next cell 0.92 0.75 0.75
Save timecard 1.09 0.75 0.90
Approve timecard 0.42 0.07 0.16
Sign off timecard 1.28 0.05 0.22
Print timecard 1.34 0.75 1.0
Change pay period 1.75 0.28 0.89
Insert new row in timecard 1.20 0.04 0.36

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Performance Engineering Report

Schedule Planner
Indicators and add-on tabs are usually configured to open when the Schedule
Planner loads. The response time measurements in this section are for the most
common configuration. Response time, especially for the load actions, will be
faster if the indicators and add-ons are configured to remain closed when the
Schedule Planner loads.

Important: All Schedule Planner performance results were collected with the
new performance settings enabled.

Configuration
The following configuration was used for testing the Schedule Planner with the
Indicators and Coverage visible:
• Number of weeks displayed: 4-week schedule
• Number of employees displayed: 161 employees
• Indicators: Employee count and employee schedule indicators
• Tabs: Configured with Staffing Assistant, Coverage, Rule violations, Daily
coverage and Target hours. Staffing Assistant is the tab selected as main tab.

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 Schedule Planner

Initial load
The response times to open the indicators and add-on tabs are as follows:
Response Time (seconds)
Internet
Action Explorer Chrome Firefox
Indicators
Open the Indicators area to display: 1.92 1.49 2.15
• Employee Schedule
• Employee Count
Add-on tabs
Open the Coverage tab 1.48 1.40 1.53
Open the Rule Violation tab 1.75 1.0 1.0
Open Staffing Assistant tab 1.75 1.0 1.25
Open Target Hours tab 1.75 1.0 1.25
Open Metrics tab 1.0 1.0 1.25

After the indicators and add-on tabs are visible, the Schedule Planner response
times are as follows:

Load

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Load tabular view of Schedule Planner 5.57 4.5 7.27
Switch tabular view to Gantt view 4.05 1.97 2.76
Switch to group view 5.35 2.44 2.26

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Performance Engineering Report

Dialogs

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Right-click on shift 2.28 1.53 2.70
Open shift by double clicking 4.79 1.22 3.34
Open pattern by double clicking on 4.83 3.71 3.44
employee
Modify patterns in dialog 1.29 0.29 1.17

Actions

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Save in tabular view 2.32 0.40 2.24
Type a value in tabular view and move 0.60 0.22 0.44
to next cell
Delete a shift 0.52 0.28 0.45
Apply updated pattern 1.29 0.29 1.17
Change time period in a shift 1.61 0.33 0.67
Unassign a shift in tabular view 0.56 0.29 0.54
Refresh Schedule Planner 3.92 1.28 3.74
Zoom into specific schedule 2.13 0.19 1.21

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 Genies

Genies

Configuration
The following configuration was used for Genie testing:
• Number of employees viewed: 161 employees
• Genie columns: 7 columns – Name, Employee Approval, Manager Approval,
Sign-off, Missed Punch, Unexcused Absence, Expected Hours

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Performance Engineering Report

Pay Period Close Genie

Response Time (seconds)

Internet
Action Explorer Chrome Firefox
Open QuickFind Genie 2.69 1.66 1.74
Go to Pay Period Close Genie for 161 5.19 1.52 2.48
employees
Select 5 employees with missed punch and go 2.85 1.38 2.83
to timecard
Select all employees 0.64 0.17 0.27

Disclaimer: This performance study was conducted at the Kronos performance

labs for specific application requirements, system design and implementation,
workloads, transaction mix, database size, and configurations. The results herein
reflect Kronos lab only and may vary in external environments due to changes in
system conditions and confines. The results described here should be used as
general performance characteristics and as a demonstration of Kronos’s
commitment to enterprise-level scalability of the Workforce Central suite of
products. This report is not intended, and should not be relied upon, as a guarantee
of system performance.

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