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Mary Parker Follet

“MOTHER OF MODERN MANAGEMENT"


DEFINED MANAGEMENT AS:
FAST FACTS "the art of getting things done through people"
Born: September 3, 1868 in Quincy,
Massachusetts
Died: December 18, 1933 in Boston, MANAGEMENT THEORY
Massachusetts
CONFLICT
Education: University of Cambridge, Radcliffe
Conflict Resolution:
College Domination - One side victory
Occupation: Social worker turned Compromise - each side gives up
management theorist and consultant, political Integration - two sides are integration - win-win situation
theorist, philosopher, and writer
Nationality: American
COORDINATION
Follett’s Four Principles of Coordination:
CRONOLOGY LIFE Principle of Early Stage - Planning stage
Principle of Continuity -Continuously process
1868 : Born in Quincy and attended Thayer Principle of Direct Contact - with their subordinates
Academy but also spent most time to take care
Principle of Reciprocal Relations - Decision and actions of all people
her family and disable mother.

1890- 1892: Completed a year-long program at


POWER,AUTHORITY AND CONTROL
the Newnham College, at University of Power-over VS Power-with
Cambridge. Entered the Society for the
Collegiate Instruction of Women in Cambridge Authority=Function+Situation
(Radcliffe College) in 1892 and graduated Fact-control rather than man-control
summa cum laude in 1898.
4 aspects when giving orders:
1896: Published  The Speaker of the House of Conscious attitude - be aware that orders have to consist of
Representatives. actions that can actually be carried out.
Responsible attitude - After considering concrete matters, has to
1900-1908 : She devoted her time fully to doing decide which he will delegate and to whom.
social work in Roxbury. Elected as chairperson Experimental attitude- Try out new methods and monitor the
on the Women's Municipal League's Committee
results of experiments.
on Extended Use of School Buildings.
Following up on results - Analyse result and adjusted and in which
way if the current methods prove to be ineffective.
1908 -1920:  Her committee opened East Boston
High School Social Centre in 1911. She served as
a member of the Massachusetts Minimum LEADERSHIP
Wage Board. 3 types of leadership:
Positional leadership- to the manager taking on an authoritarian
1918:  Published book The New State, concerned attitude that is expected of his position.
with the human nature of government, Personality leadership- to a person becoming a leader as a result
democracy, and the role of local community. of it being in his nature, a powerful personality.
Functional leadership -form of leadership in modern organisations.
1924: Published book Creative Experience,
concern ideas about the creative interactions
that take place between people in group CRITICISM OF THE MANAGEMENT THEORY
processes.  Lack of consistency in ideas.
Lack of a theoretical framework to hold her ideas
1925-1933: Focus on writing about management
Ignored the social nature or the processes involved in the
principles and publish many work. First women
management of organization
who was allowed to be a speaker at the London
School of Economics. Follet died in Boston,
Ideas were not in sync with the world view
Massachusetts in 1933.

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