DEFINED MANAGEMENT AS: FAST FACTS "the art of getting things done through people" Born: September 3, 1868 in Quincy, Massachusetts Died: December 18, 1933 in Boston, MANAGEMENT THEORY Massachusetts CONFLICT Education: University of Cambridge, Radcliffe Conflict Resolution: College Domination - One side victory Occupation: Social worker turned Compromise - each side gives up management theorist and consultant, political Integration - two sides are integration - win-win situation theorist, philosopher, and writer Nationality: American COORDINATION Follett’s Four Principles of Coordination: CRONOLOGY LIFE Principle of Early Stage - Planning stage Principle of Continuity -Continuously process 1868 : Born in Quincy and attended Thayer Principle of Direct Contact - with their subordinates Academy but also spent most time to take care Principle of Reciprocal Relations - Decision and actions of all people her family and disable mother.
1890- 1892: Completed a year-long program at
POWER,AUTHORITY AND CONTROL the Newnham College, at University of Power-over VS Power-with Cambridge. Entered the Society for the Collegiate Instruction of Women in Cambridge Authority=Function+Situation (Radcliffe College) in 1892 and graduated Fact-control rather than man-control summa cum laude in 1898. 4 aspects when giving orders: 1896: Published The Speaker of the House of Conscious attitude - be aware that orders have to consist of Representatives. actions that can actually be carried out. Responsible attitude - After considering concrete matters, has to 1900-1908 : She devoted her time fully to doing decide which he will delegate and to whom. social work in Roxbury. Elected as chairperson Experimental attitude- Try out new methods and monitor the on the Women's Municipal League's Committee results of experiments. on Extended Use of School Buildings. Following up on results - Analyse result and adjusted and in which way if the current methods prove to be ineffective. 1908 -1920: Her committee opened East Boston High School Social Centre in 1911. She served as a member of the Massachusetts Minimum LEADERSHIP Wage Board. 3 types of leadership: Positional leadership- to the manager taking on an authoritarian 1918: Published book The New State, concerned attitude that is expected of his position. with the human nature of government, Personality leadership- to a person becoming a leader as a result democracy, and the role of local community. of it being in his nature, a powerful personality. Functional leadership -form of leadership in modern organisations. 1924: Published book Creative Experience, concern ideas about the creative interactions that take place between people in group CRITICISM OF THE MANAGEMENT THEORY processes. Lack of consistency in ideas. Lack of a theoretical framework to hold her ideas 1925-1933: Focus on writing about management Ignored the social nature or the processes involved in the principles and publish many work. First women management of organization who was allowed to be a speaker at the London School of Economics. Follet died in Boston, Ideas were not in sync with the world view Massachusetts in 1933.
(Contemporary Social Theory) Anthony Giddens (Auth.) - Central Problems in Social Theory - Action, Structure and Contradiction in Social Analysis-Macmillan Education UK (1979) PDF