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Terms like "Green Marketing" and "Environmental Marketing" appear frequently in the
popular press. Many governments around the world have become so concerned about
green marketing activities that they have attempted to regulate them. For example, in the
United States (US) the Federal Trade Commission and the National Association of
Attorneys-General have developed extensive documents examining green marketing
issues.
American Marketing Association Define: - Green marketing is the marketing of products
that are presumed to be environmentally safe. Thus green marketing incorporates a broad
range of activities including Product modification, changes to the production process,
packaging changes, as well as modifying advertising.
Other similar terms used are Environmental Marketing and Ecological Marketing
To succeed, any green strategy must fulfill three criteria.
➢ Firstly, it must be a sustainable and credible programmed, which brings real benefits
to the environment.
➢ Secondly, it must deliver sound economic ROI and competitive advantage to the
business.
➢ Finally, it must besupported by relevant green messages, which resonate with
customers and prospects
Basically the main aim of the project is to analyze the developments which are taking
place throughout the world to promote green products and green marketing.
INTRODUCTION
PRODUCT
Entrepreneurs wanting to exploit emerging green markets either: Identify
customers’environmental needs and develop products to address these needs or will
developenvironmentally responsible products to have less impact than competitors.
The increasingly wide variety of products on the market that support sustainable
developments
are:
•
Products made from recycled goods, such as Quick’ N Tuff housing materials made from
recycled broccoli boxes.
•
Products that can be recycled or reused.
•
Efficient products, which save water, energy or gasoline, save money and reduce
environmental impact.
•
Products with environmentally responsible packaging, McDonalds, for example, changed
their packaging from polystyrene clamshells to paper.
•
Products with green labels, as long as they offer substantiation.
•
Certified products, which meet or exceed environmentally responsible criteria.
•
Organic products-many customers are prepared to pay a premium for organic
products,which offer promise of quality. Organic butchers, for example, promote the
addedqualities such as taste and tenderness.
•
A service that rents or loans products-toy libraries.
Whatever the product or service, it is vital to ensure that products meet or exceed the
quality
expectation of customers and is thoroughly tested.
PRICE
Pricing is the critical element of the marketing mix. Most customers will only be
prepared to paya premium if there is a perception of additional product value. This value
may be improvedperformance, function, design, visual appeal or taste. Environmental
benefits will be often be thedeciding factor between products of equal value or quality.
Environmentally responsible products, however are often less expensive when product
life cyclecoast are taken into consideration, for example fuel-efficient vehicles, water
efficient printingand non-hazardous products.
PLACE
The choice of where and when to make products available will have significant impact on
thecustomers you attract. Very few customers go out of their way to buy green products
merely forthe sake of it. Marketers looking to successfully introduce new green products
should positionthem broadly in the market place so they are not just appealing to a small
green niche market.
The location must also be consistent with the image you want to project and allow you to
projectyour own image rather than being dominated or compromised by the image of
venue. Thelocation must differentiate you from the competitors. This can be achieved by
in-storepromotions and visually appealing displays or using recycled materials to
emphasize theenvironmental and other benefits.
PROMOTION
Promoting products and services to target markets include paid advertising, public
relations,sales promotions, direct marketing and on-site promotions. Smart green
marketers will be able toreinforce environmental credibility by using sustainable
marketing and communication tools andpractices. For example, many companies in the
financial industry are providing electronicstatements by email; e-marketing is rapidly
replacing more traditional marketing methods andprinted materials can be produced using
recycled materials and efficient processes such aswaterless printing.
Retailers, for example are recognizing the value of alliances with other
companies,environmental groups and research organizations. When promoting their
environmentalcommitment to reduce the use of plastic bags and promote their green
commitment, someretailers sell shopping bags and promote their green commitments.
Moving Towards Green Marketing
The era of green marketing has begun. It has already been granted wide acceptance by all
stakeholders. However, there is a need to lay down the standards and practices, in order
to bring in objectivity in the judgment of various national and international agencies. This
will not onlyencourage the activities of green marketing but shall also provide the much
needed level playingfields to all.
DEVELOPMENT OF ISO 14000 SERIES OF STANDARDS.
ISO has been developed to help any company inany country to meet the goal of
sustainabledevelopment and environmental friendliness. The ISO 14000 family of
standards( i.e. ISO14001, 14004, 14010, 14011 and 1412) were published as an official
document in 1996.
The ISO series aims to provide guidance for developing a comprehensive approach
toenvironmental management and for standardizing some key environmental tools of
analysis suchas labeling and life cycle assessment.
ECO-LABELING INITIATIVES
Eco label provide information regarding the environmental performance of products.
Theobjective ofeco- labeling is to provide authentication to genuine claims regarding
theenvironmental impact of products and processes by manufacturers.
In India the government has introduced the eco-mark scheme since 1981. The objectives
of the
scheme are:
•
To provide incentives to manufacturers and importers to reduce the adverse
environmental impact of products.
•
To reward genuine initiatives by companies to reduce adverse impact of environmental
impact of products.
•
To assist consumers to become environmentally responsible in their daily lives by
providing them information to take account of environmental factors in their daily lives.
•
To encourage citizens to purchase products which have less environmental impact.
ECO-LABELLING SCHEMES IN INDIA
The Ministry of environment and forest of government of India has prescribed the
following
criteria for products:
•
That they cause substantially less pollution than comparable products in production,
usage and disposal,
•
That they are recycled and/or recyclable whereas comparable products are not.
•
That they contribute to a reduction on adverse environmental health consequences.
•
That they comply with laws, standards and regulations pertaining to the environment.
•
That their price is not exorbitantly higher than comparable products.
ECO-MARK IN INDIA
Under the concept, products which are less harmful to the environment or have benign
impact onenvironment through the various stages of development-manufacture,
packaging, distribution,use and disposal or recycling may be awarded the Eco-Mark.
An earthen pot has been chosen as the logo for Eco-Mark scheme in India.The familiar
earthenpot has renewable resource like earth, does not produce hazardous waste and
consume littleenergy in making.As a symbol it puts across its environmental message.Its
image has theability to reach people and help to promote a greater awareness of the need
to be kind to theenvironment.The logo Eco-Mark scheme signifies that the product which
carries it does leastdamage to the environment.
SHIFTING TO A GREEN ERA
The color GREEN, until recently was associated all over the world with emerald. In the
modernage, however, GREEN is getting associated with sustainable development. Being
green is nolonger a matter of choice; its marketing is a must, or else enterprise may run
the risk of losingcustomers, employees and shareholders. It has become almost a
necessity to maintain a greenlifestyle.
The possibility of oceans rising and claiming coastal lives, climate change, and polluted
air and
water are beginning to gain momentum towards the green movement.
Today there is an increasing concern among the business houses towards the challenges
poisedby the environment. Green consumerism is playing a catalytic role to bring in
environmentalismand make business green oriented. Also it has been noticed that there
has been an increasing trend of consumers demanding for a “Green Image” of an
enterprise. The most feasible optionavailable for the business houses is to put into
practice the process of “Green Manufacturing”. Itinvolves product recovery activities as
well as reverses logistics.
Product recovery concept is applied on the returned product so as to translate it to a
usable one,for example remanufacturing, refurbishing or even recycling. Whereas reverse
logistics focuseson inbound supply and distribution of used goods and inventory.
Companies like ABB, MUL, Ranbaxy and many more have taken up green projects.
Theysponsor huge amount and in return earn a lot of goodwill, low cost publicity, and an
environmentconscious image. Scores of such enterprises have responded to
environmental concerns withseveral strategic versions of green business, which are
enumerated below:
•
Adopting products/packages to make them environmentally sound.
•
Making realistic environmental claims about existing products through the
advertisements.
•
Linking brands with environmental causes to create goodwill.
•
Introducing entirely new range of products explicitly designed to appeal environmentally
conscious consumers.
For business houses seeking environmental sustainability, green supply chain
management
(GSCM) has emerged as a vital tool. Green supply is attracting a particular interest
among
researchers and practitioners in operations and supply chain management. It
integratesenvironmental thinking into traditional supply chain management that includes
product design,material sourcing as well as selection, process of manufacturing, delivery
of final products to thecustomers and most importantly end of life product management
after its proper usage.
The major areas addressed byGSC M are:
•
The upstream activities of an organization that comprises evaluation of supplier’s
environmental performance.
•
Downstream actions that include activities related to the disposal of surfeit stock,
particularly the recovery and recycling opportunities.
•
Within the organization, GSCM might include design for the environment with the
suppliers.
•
While in the logistics, JIT or Quality Management conjoins with environmental criterion.
The business enterprises can have several benefits by greening their supply chain. Some
of them
are:
•
Risk Reduction and Adapting of Regulation: Enterprises with green practices of SCM
can keep themselves free of being prosecuted due to unethical and anti-environmental
practices.
•
Sustainability of Resources: The greening of SCM helps in effective utilization of
enterprise resources. The enterprises shall purchase green input resources for
environment friendly production process to produce eco friendly outputs.
•
Production Process and Competitive Advantage: GSCM helps the business houses in
positioning the products differently in the minds of the target set of buyers. It will notonly
attract profitable customers for the organizations, but also bestow competitive edgeover
its rivals, thereby strengthening brand image.
•
Cost Reduction and Increased Efficiency: Effective utilization of GSCM may fetch
reduction of transaction cost as well as promote recycling of raw materials. Moreover
theproduction of hazardous substances can be engraved, which may avert enterprises
frombeing penalized for violating environmental clauses.
Green Strategy Formulation
As in formulation of green strategy, a firm may evolve it from a SWOT analysis or
Environmental Audit.
SWOT ANALYSIS
STRENGTHS
1.Marketers get access to new markets and gain an advantage over competitors that are
not
focusing on “greenness.”
2.Marketers can charge a premium on products that are seen as more eco-responsible.
3.Organizations that adopt green marketing are perceived to be more socially responsible.
4.Green marketing builds brand equity and wins brand loyalty among customers.
E.g. research and development capabilities for clean processes and green products and
human
resources committed to environmental protection.
WEAKNESS
1.Most customers choose to satisfy their personal needs before caring for environment.
2.Overemphasizing greenness rather than customer needs can prove devastating for a
product.
3.Many customers keep away from products labeled “Green” because they see suchlabeling
as a marketing gimmick, and they may lose trust in an organization that suddenlyclaims
to be green.
E.g. products cannot be recycled, and hazardous wastes) of a company.
OPPORTUNITIES
1.Marketing to segment which are becoming more environmentally aware and concerned.
These consumers are demanding products that conform to these new attitudes.
2.Organizations perceive green marketing to be a competitive advantage, relative to
thecompetitors. Firms, therefore, strive to improve upon their societal awareness.
Thiscomplements the increase in consumers’ socially conscious behavior and will
thereforegive them an advantage over competitors who do not address these issues.
E.g. offering an environmental friendly product and saving resources, and relating them
to internal strengths.
EXTERNAL THREATS
1.Uncertainty as to the environmental impact of present activities, including that is
perceived to be less environmentally harmful.
2.Uncertainty as to which green marketing activities are acceptable from a government
perspective.
3.The possibility of a backlash from consumers or government based on existing green
marketing claims, threat one and two above may cause backlash to arise.
E.g. competitors gain market shares with green products and increased environmental
regulations)
PRESENT TRENDS IN GREEN MARKETING IN INDIA
➢ Organizations Perceive Environmental marketing to be an Opportunity that can be
used to achieve its objectives.
Firms have realized that consumers prefer products that do not harm the
naturalenvironment as also the human health.Firms marketing such green products
arepreferred over the others not doing so and thus develop a competitive
advantage,simultaneously meeting their business objectives.
➢ Organizations believe they have a moral obligation to be more socially responsible.
This is in keeping with the philosophy of CSR which has been successfully adopted by
many business houses to improve their corporate image.
Firms in this situation can take two approaches:
•
Use the fact that they are environmentally responsible as a marketing tool.
•
Become responsible without prompting this fact.
➢ Governmental Bodies are forcing Firms to Become More Responsible
In most cases the government forces the firm to adopt policy which protects the interests
of the consumers. It does so in following ways:
•
Reduce production of harmful goods or by –products
•
Modify consumer and industry’s use and /or consumption of harmful goods; or
•
Ensure that all types of consumers have the ability to evaluate the environmental
composition of goods
➢ Competitors’ Environmental Activities Pressure Firms to change their
Environmental Marketing Activities
In order to get even with competitors claim to being environmentally friendly, firms
change over to green marketing. Result is green marketing percolates entire industry.
➢ Cost Factors Associated With Waste Disposal or Reductions in Material Usage
Forces Firms to Modify their Behavior
With cost cutting becoming part of the strategy of the firms it adopts green marketing in
relation to these activities.It may pursue these as follows:
• A Firm develops a technology for reducing waste and sells it to other firms.
• A waste recycling or removal industry develops.
Conclusion
It introduces the terms and concepts of green marketing,briefly discuss why going green
is important and also examine some of the reason thatorganizations are adopting a green
marketing philosophy. It also focuses some of the problemswith green marketing.
It identifies the key to successful green marketing:
Credibility
Publicize stories of the company’s and employees’ green initiatives.
Enter environmental awards programs to profile environmental credentials to
customers
and stakeholders.
Never overstate environmental claims or establish unrealistic expectations.
It also tells about Why Are Firms Using Green Marketing
Organizations perceive environmental marketing to be an opportunity that can be
used to achieve
its objectives
Organizations believe they have a moral obligation to be more socially responsible
Governmental bodies are forcing firms to become more responsible
Competitors' environmental activities pressure firms to change their environmental
marketing activities
Cost factors associated with waste disposal, or reductions in material usage forces
firms to modify their behavior
This report also stresses upon the effect of green marketing on the consumers. Green
marketing isn't just a catchphrase; it's a marketing strategy that can help you get more
customers and make more money. But only if you do it right