UrbanClap

Project Documentations
Prepared by: Shivani Solanki
About UrbanClap
UrbanClap is a platform to make our urban lives more fulfilling to solve our needs
in a clap. Hence the name, UrbanClap. It enables users to find any service
professional like a plumber, a wedding photographer, a yoga teacher, or an interior
designer. They want to be the go-to platform helping customers complete the
projects that are important to their urban lives – everything from designing their
homes to capturing key moments, learning arts, filing taxes, and getting healthier,
etc.

Business Model
The working of UrbanClap is based on two simple models:

Standard & Blue Collared: For standardized, blue-collared services like electricians
or home cleaning, where you just want the job done, you can directly book and pay
for the service on their app

White Collared: For white collared services, which are the larger part of the
business, like photographers, interior designers or yoga instructors, UrbanClap
makes the effort to understand exactly what you need, and helps you hire the right
professional, in your budget, most suited to meet that need. This is done through
an automated match-making algorithm, which the team is investing heavily in to
continue perfecting.
How it works

1. As the first step, they keep it simple and precise for the customers to
understand their services and facilities and how they are to be accessed.

2. They filter the choices and narrow it down to the choices picked up by their
customers and keep in mind the importance of transparency and the level
of the transparency their customers are looking for in order to gain their
trust.

3. After they have chosen their suitable professionals, they let their customers
chat with the professionals through them to assure that they have chosen
what they want and avoid misconceptions.

4. After having assured that their customer is satisfied and ready they promise
their best to the customer. And provide them with this option
Briefing
UrbanClap is an online platform for customers to scout for the best professionals
in the service industry- be it architects, wedding photographers, yoga teachers,
educational counselors or lawyers. Simply put, it connects online users with offline
businesses. Their vision is to use technology and smart processes to structure the
highly unorganized services market in India and emerging markets. UrbanClap
aspires to make hiring a service professional as easy and straightforward as
ecommerce companies have made buying products.
THANK YOU