Student Name: _________________ Date:________________________

Federal Urdu University of Arts Sciences and Technology

MGT-512 Business Communication
Final Examination, December 2019
Paper A
Total Time: 2Hrs Total Marks: 60 Marks
NOTE:
- Attempt all questions. All questions carry equal marks. Q6 is Compulsory.
- Mention the Paper Type (A/B) on your answer sheet
- Use of Cellphone or any such devices is strictly prohibited.

Q1. Define Communication and different modes of communication. (10)

Q2. Describe the importance of formal communication. (10)
Q3. “Listening is a significant part of communication process” Explain with example. (10)
Q4. Give the importance of body language in effective communication. (10)
Q5. List down any 5 ways to overcome these barriers of effective communication. (05)

Q6. Do any one. (Compulsory Question) (15 Marks)

1. Define Hofstede's cultural dimensions theory, along with its dimensions.
2. Choose an industry and write an argumentative essay on organizational culture in Pakistan:
a) Construction Industry
b) Agricultural Industry
c) Textile Industry
d) Technological Industry
e) Manufacturing industry

~~All the best~~

Student Name: _________________ Date:________________________

Federal Urdu University of Arts Sciences and Technology

MGT-512 Business Communication
Final Examination, December 2019
Paper B
Total Time: 2Hrs Total Marks: 60 Marks
NOTE:
- Attempt all questions. All questions carry equal marks. Q6 is Compulsory.
- Mention the Paper Type (A/B) on your answer sheet
- Use of Cellphone or any such devices is strictly prohibited.

Q1. What is the importance of commutation in business world? (10)

Q2. What is the difference between formal and informal communication? (10)
Q3. Describe the types of information needed for effective communication. (10)
Q4. Explain the needs and importance of listening in effective communication, suggest activities to improve
listening skills. (10)
Q5. List down any five barriers of effective communication. (05)

Q6. Do any one. (Compulsory Question) (15 Marks)

1. Define Hofstede's cultural dimensions theory, along with its dimensions.
2. Choose an industry and write an argumentative essay on organizational culture in Pakistan:
a) Construction Industry
b) Agricultural Industry
c) Textile Industry
d) Technological Industry
e) Manufacturing industry

~~All the best~~