”LEVEL OF SATISFACTION OF THE GRADE 12 ABM LEARNERS TO THE SCHOOL

FACILITIES OF OUR LADY OF FATIMA UNIVERSITY – VALENZUELA CAMPUS 1ST

SEMESTER SY 2019-2020.”

Ysabelle aliyah Catindig 123, Jeanne kyle parcon123, Jandy Pasquito123, Kyla dove Porras 123, Marjorie
Roquero123

1
Basic Education Department
2
Senior High School
3
Our Lady of Fatima University

4
Research Adviser

2019

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 CHAPTER I
Introduction and its background
1.0 Introduction
School facilities are one of the basic educational requirements. School facilities are a collection

of buildings used to provide educational programs for students. These facilities provide students

with a place to learn. The students are able to do their works very well when there are enough

facilities in a school. The term school facility refers to the school’s physical environment like the

size, location, capacity, condition of the buildings and the availability of utilities, services and

equipment. Public or private schools have the right to have a well maintained facilities. School

facilities are all the things that are needed for effective learning.

Satisfaction is a feeling of happiness that obtain when a person fulfilled his or her needs and

desires. Students’ satisfaction as a short term attitude, resulting from an evaluation of a students’

educational experiences.student satisfaction in universities is greatly influenced by quality of

class room, quality of feedback, lecturer-student relationship, interaction with fellow students,

course content, available learning equipment, library facilities and learning materials. The main

objective of this study is to know the level of satisfaction of the student’s to the facilities of Our

Lady of Fatima University Tamaraw Building. The benefits of this study to the respondents, is to

have enough school facilities so that they are able to do things well. In the school, this study will

help the school to make changes for their facilities. Like adding equipment, expanding the

location, renovating some buildings, providing enough tables and chairs and many more. To the

future researchers, this would help them to be a better analyst and it can be a help as a future

reference for more studies in the future. The significance of this study is to know if there are

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some students that are not satisfied with the facilities that the school have and to improve the

facilities for the better learning environment.

School facilities have been observed as a potent factor to quantitative education. The importance

to teaching and learning of the provision of adequate instructional facilities for education cannot

be over-emphazied. The dictum that “teaching is inseparable from learning but learning is not

separable from teaching” is that teachers do the teaching to make the students learn, but students

can learn without the teachers. According to Akande (1985),learning can occur through one’s

interaction with one’s environment. Environment here refers to facilities that are available to

facilitate students learning outcome.

School facilities gives a lot of changes in education .Its provides a comfortable , safe, secure, and

accessible services . Facility includes supplies , equipment , materials, maintenance , and

Information technology which can be used of the students . They fill the needs of students for the

better results of their study . Students are not only required to provide school facilities but also

provides good services and arrangement of the school or University .In this paper will show how

the students in Tamaraw buildings satisfied in using the school facilities . And what experience

they have on facilities . And how the facilities were fille the students needs.

It includes books, audio-visual, software and hardware of educational technology; so also, size of

classroom, sitting position and arrangement, availability of tables, chairs, chalkboards, shelves

on which instruments for practicals are arranged (Farrant, 1991 and Farombi, 1998). According

to Oni (1992), facilities constitute a strategic factor in organizational functioning. This is so

because they determine to a very large extent the smooth functioning of any social organization

or system including education. He further stated that their availability, adequacy and relevance

influence efficiency and high productivity. The facilities of olfu and Tam building are

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outstanding because it plays a vital role in the learning process of each students. Facilities of the

school are one of the learning resources of every students to enhance their knowledge about the

subject matter. It is also important for the school to have a good facilities as well as learning

materials for the betterment of the teaching-learning process of the students as well as teachers

and other stakeholders. In this paper will show how the students in olfu and Tam building are

being satisfied on using the facilities of the school and how does it benefit to the needs of every

learner. Facilities must have learning materials, a continuous maintenance and must have an

information technology to cope with the rapid change in technology.

A. Historical Background

Our Lady Of Fatima University was founded in 1967 by Jose Olivares and his son-in-

law, Dr. Vicente M. Santos Sr., the university grew out of Our Lady of Fatima Hospital. The

hospital became the primary provider of medical and health care services for Valenzuela.

Olivares was an entrepreneur and previously a chemistry professor at Ateneo de Manila

University and the University of the Philippines. Santos rose from humble origins in Hagonoy,

Bulacan, graduated from the University of Santo Tomas, became an obstetrician-gynecologist,

and delivered over 96,000 babies during his 40 years of service.The college seeks to promote the

virtues of "Veritas et Misericordia" (Latin for truth and compassion). The founders set about

improving the facility from a general hospital to a teaching hospital for health care providers

such as nurses and midwives. This began in 1973 with the founding of Our Lady of Fatima

College of Nursing Dr. Santos and his wife Juliet Olivares-Santos continued the school's

expansion, including the 1979 establishment of Fatima College of Medicine with the pioneer

batch graduating in 1983. While Fatima still focuses mainly on medical and allied health studies,

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in the 1990s the college diversified, starting programs in computer science, maritime education,

education, psychology, biology, tourism and business. The college became a university in

December 2002, with Dr. Vicente M. Santos Sr. as its founding president. Upon his death, his

wife, Dr. Juliet O. Santos, became the university's second president. By year 2008 up to present,

Dr. Caroline Marian S. Enriquez was appointed by the Board of Trustees as the third president of

the University. The next years further saw an increase in infrastructure development. New

buildings were established in the Valenzuela and Quezon City campuses, with additional nursing

virtual laboratories and simulators. This paved the way for Fatima's College of Nursing to be

designated by CHED as a Center of Development in late 2008. Fatima's expansion continued

with the establishment of additional campuses in Antipolo, Pampanga, Nueva Ecija, and Sta.

Rosa, Laguna. Owing to recognitions, it has received through voluntary accreditation of its

programs within the framework of the Federation of Accrediting Agencies of the Philippines, the

university voluntary subjected itself to CHED's Institutional Quality Assurance through

Monitoring and Evaluation (IQuAME) in 2008. In 2009, after being evaluated, it was placed in

Category A(t) as a mature teaching university. In recognition of its accomplishments, the

Commission on Higher Education through CEB Resolution No. 076-2009 granted autonomous

status to the university for five years from March 11, 2009 to March 30, 2014.

1.1 Statement of the Problem

To know the level of satisfaction of the Grade 12- ABM Learners in using the school

facilities of Our Lady of Fatima University, 1st Semester SY 2019-2020.

1. To determine the demographic profile of the respondents.

1.1 Name

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 1.2 Gemder

1.3 Loacation

2. To identify the school facilities available in Our Lady of Fatima University

2.1 Library

2.2 Classroom

2.3 Kiosk

2.4 Comfort Room

2.5 Computer Laboratory

2.6 Laboratory

2.7 Clinic

2.8 Elevator

3. To know the different factors that affects the student’s satisfaction to the school

facilities.

3.1 Indoor Air Quality, Ventilation, and Thermal Comfort

3.2 Lighting

3.3 Proper Temperature and Control of Temperature

3.4 Classroom Size and Space

3.5 Environmental conditions

3.6 Building Age, Quality, and Aesthetic

4. Evaluation of the satisfaction of the respondents in using the school facilities

available in OLFU- Valenzuela Campus

1.2 Hypothesis

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The research’s expected outcome is the Grade12-ABM students will be satisfied to the school

facilities that Our Lady of Fatima University have. There are lots of different facilities but still

not enough. Like the library, there are different libraries in different buildings but some of them

have a small space that can’t accommodate many students. There are many chair but some of it

are broken. There are some facilities that are needed to improve.

1.3 Research Paradigm

Figure 1: Research Paradigm

Input Process Output

Grade 12 ABM students of Our Lady of 1. Design Satisfaction of the

Fatima University – Valenzuela Campus 1.1 Quantitative Study respondents to the

1. To determine the demographic 1.2 Descriptive school facilities in using

profile of the respondents. Research the Likert Scale:

1.1 Name 2. Locale  Highly Satisfied

1.2 Gender 2.1 Our Lady of  Satisfied

1.3 Location Fatima University  Dissatisfied

2. To identify the school facilities – Valenzuela  Highly

available in Our Lady of Fatima Campus Dissatisfied

University. 3. Instrument

2.1 School Compound 3.1 Survey

2.2 Classroom
Questionnaire
2.3 Library
2.4 Bookstore
2.5 Drinking Fountain
2.6 Comfort Rooms/ CR

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2.7 Clinic
2.8 Elevator
2.9 School Canteen
3.0 Computer Laboratory

3.To know the different factors that

affects the student’s satisfaction to

the school facilities.

2.1 Indoor Air Quality,

Ventilation, and Thermal

Comfort

2.2 Lighting

3.3Proper Temperature and

Control of Temperature

2.3 Classroom Size and

Space

2.4 Environmental conditions

2.5 Building Age, Quality,

and Aesthetic

4.Evaluation of the satisfaction of the

respondents in using the school facilities

available in OLFU- Valenzuela Campus

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1.4 Conceptual Framework

Conceptual Framework of this study is input-process-output model. The input frame

reveals the profiles of respondents such as the gender, the factors that affects the satisfaction of

the students and the facilities that are available in Our Lady of Fatima University. The process

frame refers to steps taken by researchers to get the data covered by interviews and

documentation of the resulting results. In the Output frame is the level of satisfaction to the

facilities of Our Lady of Fatima University Tamaraw Building.

1.5 Significance of the Study

For the respondents, this study will help them to appreciate the facilities and use the facilities

properly.

For the parents, for them to know if the school is good for their children and if it will help to

their children to be a better students.

For the freshmen,to have some guides about the facilities of Our Lady of Fatima University.

For the future researchers, this would help them to be a better analyst and it can be a help as a

future reference for more studies in the future.

1.6 Scope and Delimitation of the Study

The researchers conducted the study in Our Lady of Fatima University S.Y. 2019-2020. This

study focuses on the levels of satisfaction of the students particularly Grade 12 Senior High

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School students with only compose of 100 total number of students. The study will be done

through the utilization of questionnaire to the students as a survey and reference

1.7 Definition of Terms

Academic - relating to education and scholarship.

Clinic - an establishment or hospital department where outpatients are given medical treatment

or advice, especially of a specialist nature.

Education – is the process of facilitating learning, or the acquisition of knowledge, skills,

values, beliefs, and habits. Educational methods include storytelling, discussion, teaching,

training, and directed research.

Facility - a place, amenity, or piece of equipment provided for a particular purpose.

Kiosk - a small structure with one or more open sides that is used to vend merchandise

Library - a building or room containing collections of books, periodicals, and sometimes films

and recorded music for people to read, borrow, or refer to.

Likert Scale - psychological measurement device that is used to gauge attitudes, values, and

opinions. It functions by having a person complete a questionnaire that requires them to indicate

the extent to which they agree or disagree with a series of statements.

Quantitative Research- is the systematic empirical investigation of observable phenomena via

statistical, mathematical, or computational techniques.

Questionnaire - a set of printed or written questions with a choice of answers, devised for the

purposes of a survey or statistical study.

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Respondent - is a person who is called upon to issue a response to a communication made by

another. The term is used in legal contexts, in survey methodology, and in psychological

conditioning.

Satisfaction - fulfillment of one's wishes, expectations, or needs, or the pleasure derived from

this.

School - an institution for educating children.

Survey- is the collection of data attained by asking individuals questions either in person, on

paper, by phone or online.

University - an educational institution designed for instruction, examination, or both, of students

in many branches of advanced learning, conferring degrees in various faculties, and often

embodying colleges and similar institutions.

Ventilation - the provision of fresh air to a room, building, etc.

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 CHAPTER 2
Review of Related Literature

2.1 FOREIGN LITERATURE

According to Blagojevich, (2006) Facility appraisal should be one of the many roles

assumed by educational leaders. Maiden and Foreman (1998) claim that school administrators

should be “armed with a general understanding of the relationship between various physical

features of a facility and the learning climate.” It stands to reason that facility evaluation would

warrant equitable scrutiny and effort to that of ventures into pedagogy and curriculum.

Satisfaction is a feeling of happiness that obtain when a person fulfilled his or her needs and

desires. It is a state felt by a person who has experienced performance or an outcome that

fulfilled his or her expectation.

Many researchers have discussed the different factors that affect the student academic

performance in their research. There are two types of factors that affect the students‘ academic

performance. These are internal and external classroom factors and these factors strongly affect

the students‘ performance. Internal classroom factors includes students competence in English,

class schedules, class size, English text books, class test results, learning facilities, homework,

environment of the class, complexity of the course material, teachers role in the class, technology

used in the class and exams systems. External classroom factors include extracurricular

activities, family problems, work and financial, social and other problems. Research studies

shows that students‘ performance depends on many factors such as learning facilities, gender and

age differences, etc. that can affect student performance.(Hansen, Joe B., 2000).

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 As part of a teaching/research Fulbright award, a private, selective, comprehensive

university of 23,000 students commissioned a study of the satisfaction, needs, and learning

outcomes of students relative to student services and other outside-the-classroom activities. Such

a study had not been completed in the past and it was considered important to gather data and

receive recommendations from an external source to integrate this area of university

administration with the mission, long-range goals, and strategic planning of the university. The

subject institution serves the university system in the European Union and higher education

throughout the world through diversified study abroad and international student programs. The

university consists of faculties, schools, and institutes (academic units) facilitating the needs of

students pursuing a broad range of discipline-specific programs including medicine and health

sciences, engineering, law, economics/business, science and technology, arts and humanities.

The campus lies in an urban setting allowing students to take advantage of the educational,

social, and cultural amenities of a major metropolitan area of over one million people. The

campus infrastructure includes a mix of stately historic buildings and carefully integrated modern

architecture. Two university hospitals and a recreation/sports complex outside the city limits

complement the main campus.(Herdlein ; Zurner , 2015 et.al.).

2.2LOCAL LITERATURE

According to Miralao, (2004) The Philippines implemented a nationwide reform in its

education system in June 2012. The main change was an increase of the pre-university education

cycle from 10 to 12 years. This transformation demanded a significant investment in the

education system’s human resources and facilities, which prompted the legislators to increase the

education budget in 2014 to 4.3% of the country’s gross domestic product. It is well known that

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basic school facilities in the country have been inadequate and insufficient, with various media

reports describing the dire situation at the start of every school year.

In this study, the authors investigated spatial variations in the effects of school amenities on

academic achievements of a cluster of provinces in the Philippines. Semiparametric

geographically weighted regression (SGWR) techniques were applied to public school facility

data to determine whether the effects of school facilities varied depending on school locations.

The analysis results presented significant spatial variations and differing effects of school sizes

and utilities on the academic achievements of top performing schools across the study area.

SGWR modelling revealed that schools in sparsely populated rural areas with basic facilities

have performed better than schools in urban areas with poor facilities, indicating that basic

facilities are important in far-flung schools. Since the effect on academic achievement varies

depending on the social and economic infrastructure, the provision of school facilities should be

based on the unique needs of each community. A decentralized approach is beneficial for the

management of school facilities in the Philippines where education resources are

limited.(Figueroa ; Lim; Lee , 2016 et.al.).

2.3 FOREIGN STUDY

According to Naumah ( 2017 )studies have shown that students’ satisfaction is an

important element that should be given much attention by educators in their policymaking.

Students’ satisfaction has impact on retention and financial capacity of institutions. With the

objective of assessing the factors affecting international students satisfaction, a descriptive

research was carried out at Veer Narmada South Gujarat University. The sample size comprising

29 international students and structured questionnaire was administered for data collection. The

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results indicate that students have high satisfaction for library, contact with teachers, class size,

course content, reading materials and administrative services of the University. The results also

show that there is low satisfaction of students regarding majority of the university services. The

study recommends the need for university authorities to pay particular attention to the factors

that affect students’ satisfaction and tailor the university services to meet students’ needs and

increase their satisfaction.

Schneider, Mark (2003) There are environmental problems in Chicago and Washington

schools that the study found to be exacerbated by poor building design and maintenance, creating

situations for many teachers and students that jeopardized not only academic outcomes but also

health. Of the conditions most surely linked to health and academic achievementindoor air

quality, thermal comfort, lighting and noise, indoor air quality was of greatest concern. As shown

in Figure 3-B, over two-thirds of Washington teachers and more than one-half of Chicago

teachers reported fair or poor indoor air quality. Thermal comfort drew negative marks from

more than 30 percent of Chicago teachers and more than 40 percent of Washington teachers.

Poor lighting, dirty and inoperable windows, and dirty restrooms were other sources of teacher

dissatisfaction.

2.4 LOCAL STUDY

According to Mark Schneider, Ph.D. looked at how clean, quiet, safe, comfortable, and healthy
environments influence successful teaching and learning. He asks which facility attributes affect
academic outcomes the most and in that manner and degree.

It shows that the condition of school facilities has an important impact on student performance
and teacher effectiveness. In particular, research demonstrates that comfortable classroom
temperature and noise level are very important to efficient student performance.

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Not because it is a public school, students don't have the right to have a well maintained school
facilities. Examples of these are lacking of classrooms, lacking of tables and chairs, poor
ventilation, poor comfort rooms and canteens. Usage of over dated books and the like. These
students want to study and even though they are only in a public school, it doesn't mean that they
don't have the right to study in a comfortable classrooms. And i hope that the government should
do something about this because these students have the right to have this well-maintained
school facilities and education is very important.
An effective school facility is responsive to the changing programs of educational delivery, and
at a minimum should provide a physical environment that is comfortable, safe, secure,
accessible, well illuminated, well ventilated, and aesthetically pleasing. The school facility
consists of not only the physical structure and the variety of building systems, such as
mechanical, plumbing, electrical and power, telecommunications, security, and fire suppression
systems. The facility also includes furnishings, materials and supplies, equipment and
information technology, as well as various aspects of the building grounds, namely, athletic
fields, playgrounds, areas for outdoor learning, and vehicular access and parking.

2.5 SYNTHESIS OF THE STUDY

The collection of literatures and studies raised are alike in the satisfaction of the students in the
school facilities that they have in their school or university . Satisfaction is a feeling of happiness
that obtain when a person fulfilled his or her needs and desires. It is accompaniment felt by a
person who has experienced achievement or an result that fulfilled his or her expectation .It will
provide knowledge that students' satisfaction is an important factor that should be given much
attention by educator in their policymaking .Students' satisfaction has huge contribution in
retention and financial accommodation of association .

The compilation of both foreign and local studies and literatures above gives an enlightenmemnt
to this study to understand it more. As stated Academic facilities are one of the most important
aspect in any student learning environment and experience. It is very important to have
recognition of what constitute academic facilities and their connection to the students'
satisfaction . They add an additional value to the higher education institution , comprehend it
with other academic association . Students' satisfaction in school or university is highly
influenced by quality of classroom , quality of feedback, lecture - student relationship ,

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interaction with fellow students , available learning equipment , library facilities and learning
materials .

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 CHAPTER 3

RESEARCH METHODOLOGY

3.1 RESEARCH METHODS

According to AdiBhat quantitative research is the methods that deal with numbers and anything

that can be dealt with a measurable form, in a systematic way of investigating the phenomenon.

It is used to answer questions in terms of justifying relationships with measurable variables to

either explain, predict or control a phenomenon.

3.2 RESEARCH DESIGN

This study used the descriptive method of research in order to determine the level of satisfaction

of the Grade12 ABM Learners to the school facilities of Our Lady of Fatima University.

According to Calderon (2008), as citedby Alberto et al (2011), descriptive method is also known

as statistical research, itdescribes data and characteristics about the population or phenomenon

being studied.This research method is used for frequencies, averages and other statistical

calculations.Often the best approach prior to writing descriptive research is conducting a

surveyinvestigation. This method is used to gather information in order totest hypothesis or to

answer questions concerning the currents status of the subject of thestudy.

3.3 RESEARCH LOCALE

The respondents of the study will be the Abm learners ofOur Lady Of Fatima University
Valenzuela -Campus. The institution maintains a number of facilities to cater the needs of its
scholars and researchers. This includes hard sciences laboratories (biology, chemical and animal
experimentation) and soft science (informatics, interview, conference rooms) laboratories.

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 In the works is the Science and Technology Hub, that shall serve as a center of
innovation, discovery and learning for the OLFU community. The facility will feature top-tier
equipment and laboratories for scientific work and discoveries. OLFU Valenzuela -Campus will
give the researcher a high chance to obtain more information from the respondents.

3.4 POPULATION AND SAMPLING

The respondents of this study will come from Our Lady of Fatima University (Valenzuela
Campus). The Researcher will used Purposive Sampling under Non-Probability to select
randomly choosing from the different strata of the population. This is willingness of the
respondents to answer the guided question disregarding on their name,gender location.

3.5 RESEARCH ETHICS

The researchers will first make an guided question that will approve by the research
adviser. A letter of consent also to the school and to the respondent will be sent to allow the
researcher to conduct an survey. This data will be gathered and carefully analyzed by the
researcher only. This gathered data would be confidential to the researcher and to the
respondents.

3.6 RESEARCH INSTRUMENT

The questionnaire survey is a very well-known and widely-used research technique for quickly

and efficiently gathering and analyzing data from a population under study. A questionnaire is

the instrument for collecting the primary data (Cohen, 2013). Primary data by extension is data

that would not otherwise exist if it were not for the research process and is collected through

both questionnaires or interviews(O'Leary, 2014).According to Kothari (2004), use of

questionnaire is one of the most common datacollection tools employed in research works.

Questionnaires are used extensively togather data on current conditions, practices, opinions and

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attitudes quickly and in aprecise way (Orodho, 2008). Questionnaires as argued by

Mugenda&Mugenda (2003)provide a relatively cheap way of obtaining information.

Furthermore, similar studiesemployed the same instrument for data collection (EzeAsogwa,

2013; Kalusopa, 2011;Kimama, 2008; Nengomasha, 2009; Wato, 2004). The questionnaires was

be structuredbased on the objectives of the study. The questionnaire contained both closed and

openended questions.

3.7 DATA COLLECTION

First, after validating the researcher instrument, the researchers will secure a written
permission to the administrator of the Our Lady of Fatima University. Second, when the permit
is given, the purpose of the study will be stated to the selected respondents for them to have an
idea for what the survey is for. Third, the researcher will make a guide questions for them to the
respondent .researchers will utilize a survey with the respondents to collect data that will be
check and carefully analyze.
The respondent will provide the information through questioner and to know their
personal perspective and point of views. Also, for the researchers to know some concerns,
recommendations and any suggestion on the respondents . As far as data collection tools were
concerned, the conduction of the research involved through survey as a guide for the researcher

3.8 DATA ANALYSIS

A percentage frequency distribution is a display of data that specifies the percentage of

observations that exist for each data point or grouping of data points. It is a particularly useful
method of expressing the relative frequency of survey responses and other data. Many times,
percentage frequency distributions are displayed as tables or as bar graphs or pie charts.
(Lavrakas,2008)

The researchers use the percentage frequency distribution to see the outcome of the
review based on the responses of the respondents. It is also used to get the general percentage of
the number of answers to a question.

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 Chapter 4
PRESENTATION, INTERPRETATION, AND ANALYSIS
OF DATA

TABLE 1: Demographic profike as to Gender

GENDER NUMBER PERCENTAGE

MALE 43 43%

FEMALE 57 57%

100 100%
TOTAL

Table.1, Consist of the demographic profile as to gender which totaled to 100 respondents. It
showed that mostly of respondents are female that have a 57 or 57% total number where as the
male has 43 or 43% which has lower percentage than the female.

TABLE 2: Demographic Profile as to Location

LOCATION NUMBER PERCENTAGE

Caloocan 19 19%

Bulacan 7 7%

Malabon 14 14%

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 Valenzuela 49 492%

TOTAL 89 89%

OTHERS

Quezon City 6 6%

Navotas 5 5%

TOTAL 100 100%

Table,2, Consist location of the 100 respondents in Our Lady of Fatima University. It showed
that most of the respondent live in Valenzuela that have a 49 or 49%. second, Caloocan have 19
or 19% respondent and malabon that have a 14 or 14%. third, bulacan that have a 7 or 7%. In
Quezon City have a 6 or 6%, In Navotas have a 5 or 5% total of 100 respondents.

Table 3. The awareness to the school facilities in Our Lady Of Fatima University.

YES 100 100%

NO 0 0%
TOTAL 100 100%
Table 3.1, The respondent in OLFU that answer yes is 100 or 100% no one answer no
in tam bldg. our 100 respondent are aware of the school facilities in our lady of Fatima
university.

TABLE 4.Have you been in some of the facilities in OLFU?

ALWAYS 37 37%
SOMETIMES 63 63%
NEVER 0 0
TOTAL 100 100%

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Table 4 Shows that the most higher percentage is sometimes that total of 63 or 63% and the
second higher percentage is 37 or 37%. This table revealed that some of our respondent they
sometimes usually going in school facilities and no one respondet answer in never so none of
the student they never been in some school facilities in OLFU.

Table 4.1 Factors ofschool facilities based on attractiveness of school compound

A. School facilities 5 4 3 2 1

. Attractivenes of the school 41 40 15 2 1

compound.
Table 4.1 ,41 or 41% Very satisfied ,40 or 40% is satisfied ,while 15 or 15% are neutral,2 0r
2% dissatisfied and lastly 1 or 1% are very dissatisfied .The highest percentage that present in
this table revealed that the most very satisfied of the respondet that the attractiveness of school
compound is effective because it makes students to be comfortable in safe.

TABLE 4.2 Factors of school facilities based on classroom conditions

2. Classroom 30 41 21 6 2
condition (floor,
walls and roofs,
students’ seats,
blackboard and
whiteboard, and
availability of
space to
accommodate all
the students).

Table 4.2 41 or 41% is given that the classroom conditions of floor ,walls and roofs,student
seats ,blackboard white boards,andavailability of space to accommodate all the student.Is
satisfied the second is 30 or 30% are very satisfied ,21 or 21% is the neutral ,while 6 or 6% are
dissatisfied and lastly 2 or 2% are very dissatisfied. The highest percentage that present in table
3.3 revealed that the classroom conditions of( floors,walls and proofs,student’s seats,blackboard
and white board and availability of space to accommodate all the student.)

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TABLE 4.3 Factors of schools facilities based on library service
3. Library 36 31 22 8 2
Services
(reading room,
chairs and table,
shelves,
reference books,
regular opening
hours for the
students).
Table 4.3 36 or 36% given that the library service reading room,chairs and table
,shelves,reference books,regular opening hours for the students.Is very satisfied ,31 or 31% are
satisfied ,22 or 22 % are neutral ,while 8 or 8% dissatisfied and lastly 2 or 2% are the very
dissatisfied.Highest percentage that present in table 3.4 revealed that the library services (reading
room,chairs and table ,shelves ,reference books ,regular opening hoursbfor the students) is
effective because these facilities are always used by the students.

TABLE 4.5 Factors of school facilities based on quality of toilet

4. Toilet (quality 20 38 28 9 5
of the toilet
rooms, separate
toilet for the
boys and girls,
availability of
water adjustment
to the toilet
rooms) and
availability of
sanitary
materials.

Table 4.5 The highest is 38 or 38% given that the( toilet quality of the toilet rooms, separate
toilet for the boys and girls, availability of water adjustment to the toilet rooms.) and availability
of sanitary materials is satisfied ,28 or 28% are neutral ,20 or 20 % are very satisfied ,while 9 or
9% are dissatisfied last is 5 or 5% the very dissatisfied .highest percentage that present in table
3.5 that the toilet quality of the toilet rooms, separate toilet for the boys and girls, availability of
water adjustment to the toilet rooms.and availability of sanitary material is effective because
based on their answer it is on good condition and always clean.

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TABLE 4.6 Factors of school facilities based on availabilty of drinking fountain
5. Availability
and
22 39 22 14 4
Functionality of
drinking
fountain

Table 4.6 39 or 39% Given that the availability and the functionality of drinking fountain is
effective , Both 22 or 22% are very satisfied and neutral , 14or 14% are dissatisfied last is 4 or
4% very satisfied.
Highest percentage that present in table 3.6 revealed that the availability and functionality of
drinking fountain is effective because the water fountain is providing the drinking water of the
students it will help them to save money in the way of wouldn’t buy another bottle of water .

TABLE 4.7 Factor of school facilities based on provision for clinic

6.Provision for
26 47 20 5 2
Clinic (
Availability of
school nurse and
completeness of
the medicines)

Table 4.7 47 or 47% Present that the provision for clinic (availability of school nurses and
completeness of the medicines) is satisfied ,26 is 26% is very satisfied ,20 or 20% is
neutral,while 5 or 5% is dissatisfied lastly 2 or 2% very dissatisfied.

The highest percentage that show in the table of 3.7 revealed that the provision fo clinic
availabilty is satisfied because it provides the basic needs of a student with sick or injurd.

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TABLE 4.8 Factors of school facilities based on provision for elevators

7. Provision for
29 48 18 2 3
Elevators

Table 4.8 48 or 48% Present that the provision for elevators is satisfied,29 or 29% is very
satisfied ,18 or 18% is neutral ,while 2 or 2% is dissatisfied last 3 or 3% is very dissatisfied.The
highest percentage that the present in table 3.8 revealed that the provision for the elevator to the
student their are satisfied because it helps the students is having a hard time on going on their
floors ,and it also faster to ride on elevator than use a ladder.

TABLE 4.9 Factors of school facilities based on availability of the bookstore

8. Availability of
24 38 31 5 2
the Bookstore

Table 4.9 38 or 38% That show the availability of the bookstore is satisfied ,31 or 31% are
neutral ,24 or 42% very satisfied ,5 or 5% is dissatisfied lastly 2 or 2% are very dissatified
highest percentage that present in table 3.9 revealed that the availability of the bookstore is
satisfied because it always supplies books at the exact date .

TABLE 5.0 Factors of school facilities based of availability of canteen/kiosk

9. Availability
24 43 33 10 13
and
Affordability of
the School
Canteen/kiosk.

Table 5.0 43 or 43% Present that the availability and affordability of the school canteen/kiosk
is satisfied ,33 or 33% are neutral 24 or 24% is very satisfied ,13 or 13% are very dissatified
lastly 10 or 10% is dissatified.The highest percentage that the present in table 4.1 revealed that

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the availability and affordability of the school canteen/kiosk because some foods are pricey and
the school canteen is not complete at all times .

TABLE 5.1 Factors of IT and Electrcal material based on availability of

computer laboratory
10.Availability
24 43 17 16 0
of the computer
laboratory

Table 5.1 43 or 43% present that the availability of computer laboratory is satisfied ,24 or 24%
are very satisfied ,17 or 17% is neutral ,16 or 16% is dissatisfied and 0 or 0% for the very
dissatisfied .The highest percentage in table 4.2 show that the availability of computer laboratory
is satisfied for the student because you can use a computer whenever you want to,and it has an
internet connection.

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 Chapter 5
SUMMARY, CONCLUSION, AND RECOMMENDATION
5.1 Summary
The study focuses on the level of satisfaction of the Grade 12 ABM Learners to the school
facilities in Our Lady of Fatima University – Valenzuela Campus. The researchers conducted the
survey to know if the respondents are satisfied with the facilities that are available in the school.
Many students are aware that there are different facilities available because they attended the
orientation, they already explored the different buildings and their friends influenced them.
Having facilities in a certain school is necessary because it can help a lot to the students. Most of
the respondents are female with the total number of 57 or 57% and most of the respondents live
in Valenzuela City with the total number of 49 or 49%. There are different factors that every
facility has. Based on the data that was collected most of the respondents rated the school
facilities available in Our Lady of Fatima University - Valenzuela Campus as 7-10.

5.2 Conclusion
To sum up it all, there are 100 respondents that we got to do this study and 57%of them is male
while the female is 43% . Consist in the location of the respondents, according to the researchers
survey shows that the most of the students have been take the survey lived in Valenzuela City ,
that got 49% , so that some of the students live near in the University. When it comes to the
awareness of students in school facilities in Our Lady of Fatima University 100% answered that
they aware in school facilities therefore everyone have an experience in using the school
facilities and no one of them are not aware . When it comes to the factor of school facilities
based on attractiveness of school compound, 41% of them voted that they are very satisfied , so
that some of students gives a high level of satisfaction in using facilities based on their
attractiveness. For the factors of school facilities based on classrooms conditions , 41% answered
that they are satisfied in classroom condition in using floors, walls and roofs, student seats ,
black board and white board and the availability of space to accomodate all the students , in short
they get a good experience when using classroom conditions. In library service, there are 36%
who vote that they are very satisfied so that they have a good experience and effective using of

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library . There are 38% who vote satisfied in toilet and availability of sanitary materials ,
students have a good using in school comfort room or toilet. According to researchers survey
39% vote that the availability of drinking fountain is effective . In provision in clinic 47% vote
satisfied , therefore students get a good services or treat when they are in clinic and they get the
medicine and care that the need. There are 48% vote for satisfied in provision for elevators ,
elevators help the students to have a faster way to get up to their classrooms. There are 38%
answered that they are satisfied in using bookstore , so that the availability of bookstore is good
for students because it gives a better service and the supplies of books are given by exact date.
43% answered for satisfied for the availability and affordability of kiosk / canteen . And 43%
said that they are satisfied for the availability of computer laboratory , therefore students are
satisfied in using computers and it gives a better results for them . The researchers respondents
rate a high level as a level of satisfaction when using school facilities because they get the better
result when using it.
5.3 Recommendation

Recommendation
From the following recommendations are offered based on the findings and conclusion of
the study:
 The university should provide more armchairs because based on our research, armchair is
doesn't have a table the problem of most students.
 The school clinic should also provide more medicine also nurse to give enough services
to the students and other clinic facilities.
 The library, or the learning resource center should be in all buildings of OLFU, also
provide more space or expand the place to give enough space for the studentsbecause it
makes the students having a hard time and to help student gather more reference.
 The comfort room is one of the facilities of a University, maintaining the cleanliness of
the toilet every single time also always provide hygiene equipment like toilet tissue and
fixed the flush is a must.
 The university should also provide more projectors because more students are having a
hard time in using a Microsoft, Power point and laptop without projector and also
maintance the TV screen because some of the t.v have an error.

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 The school canteen or kiosk should have a complete and affordable supply of foods
that can be afford enough of the students .
 The school management should be aware on the effect of having a lack facility on
academic performance of a students.
 The University should add more drinking Fountain or put a drinking fountain in every
floor to prevent the hassle of students to other floors.

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