RESUME

VARSHA KULKARNI
Mobile No: 9290631496
Email: varsharaj_1978@yahoo.com

Career Objective
To work with a world class company that provides a motivating work environment where my managerial,
analytical, team work and problem solving skills can be put in for a successful career..Maintains a high level
of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

EDUCATIONAL QUALIFICATION
Completed Graduation (B.com) from Avanti Degree College, Hyderabad (March 1997)

TECHNICAL SKILL
Passed Typing Higher Grade (English)

Experience Details:

October 2007 to 2013 - Sharekhan Ltd - Sr. Executive for operations

Job Responsibilities:

Address customer service inquiries in a timely and accurate fashion..

Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints..
Provided accurate and appropriate information in response to customer inquiries..
Developed effective relationships with all call center departments through clear communication..
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction..
Provided input to assist in selection and implementation of new phone system..
Built customer loyalty by placing follow-up calls for customers who reported product issues..
Maintains database by entering information..
Enhances organization reputation by accepting ownership for accomplishing new and different requests..

November 2015 to till date - Aditya Group of Educational Institutions, Hyderabad - Placement Co-ordinator

Job Responsibilities:

Identifying and contacting various Industries and approaching them for Campus Placements..
Building up network with HR of different companies and getting references..
Making Cold Calls to Companies to check about the new requirements, followed up with mails..
Following up with companies and taking constant feedback of students..
Maintaining database of existing and passed out students..
Maintaining placement reports and documents..
Informing students about the requirements of Companies..
Scheduling interviews and lining up the students accordingly..
To inform the students about the date and time of interview..
To regulate students who have to be interviewed as per the order given by the employer..
Personal Details:

Name : Varsha Kulkarni

Husband Name : Rajesh Kulkarni

Date of Birth : 18th August 1976

Martial Status : Married

Nationality : INDIAN

Languages Known : Telugu, English, Marathi, Hindi and

Kannada.

Address : H.No.3-3-5/81/A/1,Sri Nagar colony

Ramanthapur, HYDERABAD-500013

Joining time : 30 days

Present Salary : Rs. 1,92,000/- PA

I hope that you will consider my candidature in your esteemed organization and reply me at the earliest.

Thanking you,

Date 22/03/2019
Yours faithfully
Place: Hyderabad
(VARSHA KULKARNI)