Pre course hand-out

Pre-course self assessment test on ISO 9001:2015 Bureau Veritas Certification

CQI-IRCA Certified PR 328:QMS ISO 9001:2015 Lead Auditor Training Course

(Course ID:17929)

Pre- course self assessment test

Delegate’s name:
Company name:
Position:
Date of the course:

Note:
1. This quiz has to be attempted on a hard copy and brought to the training venue on the Day 1
2. Before you attempt the test, please complete the following:
2.1 Thoroughly read the pre-course reading material including the extracts of ISO 9001:2015 standard
2.2 Complete the Pre- course assignments.
3. Attempt this test on your own (The test will be evaluated during the training course)

A. State whether the following statements are ‘TRUE’ or ‘FALSE’ - 1 mark each

Sr No Statement True False

A.1 The retention time of all records must be the same
A.2 Quality policy must be documented
A.3 Persons whose work affects quality must be competent.
A.4 Documented work instructions are necessary for each and every person
A.5 Capturing customer perception is mandatory.

B. Write answers in few words - 1 mark each

B.1 Which clause of ISO 9001 covers equipment maintenance?

B.2 The output of analysis and evaluation shall be used to :

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 Pre course hand-out
Pre-course self assessment test on ISO 9001:2015 Bureau Veritas Certification

B.3 State the difference between ‘documents’ and ‘ records’ as part of Documented Information

B4. Why Management reviews are required to be conducted?

B.5 State at least 2 clauses of the standard that requires records to be maintained.

B.6 ISO 9001:2015 does not address exclusion of any requirement . Please state “true” or “false”. Justify
your decision

B.7 Responsibilities and Authorities need to be documented. State “true” or “false” and justify your decision

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 Pre course hand-out
Pre-course self assessment test on ISO 9001:2015 Bureau Veritas Certification

B.8 All records need to be maintained in Hard copy – state “true” or “false” and justify your decision

B.9. Process Environment must include those required for human comfort of the personnel working in the
process . State true or false and justify.

B.10 State the difference between ‘Corrective action’ and ‘Preventive Action’.

B.12 Explain briefly PDCA cycle.

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 Pre course hand-out
Pre-course self assessment test on ISO 9001:2015 Bureau Veritas Certification

B.13 List down the Quality Management Principles on which ISO 9001:2015 standard is based.

B.14 List two ISO 9001 clauses (number and title) that support the quality management principle,
‘Evidence based decision making’.

B.15 Explain in your words the concept of “Change Management”

C. Match the associated term/ terminology with the definition given below – 1 mark each

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 Pre course hand-out
Pre-course self assessment test on ISO 9001:2015 Bureau Veritas Certification

Sr. Definition Answers Associated Term/

No. (from ISO 9000:2015) Terminology:
C.1. Part of quality management focused QUALITY AUDIT
on setting quality objectives and
specifying necessary operational
processes and related resources to
fulfill the quality objectives
C.2. Degree to which a set of inherent GRADE
characteristics fulfils requirements

C.3. Part of quality management focused CUSTOMER

on increasing the ability to fulfill SATISFACTION
quality requirements
C.4. Part of quality management focused EFFECTIVENESS
on fulfilling quality requirements
C.5. Category or rank given to different QUALITY
quality requirements for products, MANAGEMENT
processes or systems having the same
functional use
C.6. Part of quality management focused CONTINUAL
on providing confidence that quality IMPROVEMENT
requirements will be fulfilled
C.7. Coordinated activities to direct and QUALITY
control an organization with regard to
quality

C.8. Need or expectation that is stated, QUALITY PLANNING

generally implied or obligatory
C.9. Something sought, or aimed for, QUALITY
related to quality IMPROVEMENT

C.10. Customer’s perception of the degree QUALITY

to which the customer’s requirements MANAGEMENT
have been fulfilled SYSTEM

REQUIREMENT
QUALITY ASSURANCE
EFFICIENCY
QUALITY OBJECTIVE

QUALITY CONTROL

********End of Quiz******

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