3050 Human Resources

CH1: The Strategic Role of Human Resources Management

*key: utilizing human capital

Human Resources Management (HRM). management of people in organizations to drive successful organizational performance and
achievement of organization’s strategic goals.

Human Capital. the knowledge, education, training, skills, and expertise of an organization’s workforce.

Outline and Describe the Phases

1. Phase 1 - early 1900’s.

o Personnel admin played a very minor or non-existent role. Largely responsible of simply ensuring that procedures
were followed.
o Administration of the people, hiring, firing, payroll/benefits processing
2. Phase 2 – 1930’s to 1950’s.
o Union liaison (resulted from unionization due to no increase in wages for increase in operational efficiency),
compliance with new laws, orientation, performance appraisal, employee relation
3. Phase 3 – 1960’s to 1980’s.
o Main phase of resource, how can we best manage human resource. Emphasis on contribution and proactive
management of people
o Outsourcing of specific HR functions led to emergence of Human Resources Management
4. Phase 4 – 1990’s to present.
o HR works as strategic function. Every line manager must possess basic HR skills to help achieve strategic objectives
o The role of HR departments has evolved to that of helping their organization achieve its strategic objectives.
Expanded the role of HR functions beyond the HR department. All potential managers must be aware of the
basics of HR to succeed in their respective roles.

Growing Professionalism in HRM

Characteristics of a profession:
1. common body of knowledge
2. performance standards
3. professional association
4. external perception as a professional
5. code of ethics
6. required training credentials
7. ongoing skill development
8. maintenance of professional competence

Environmental Influences on HRM

Internal Influences External Influences
Organizational culture. Values and behaviors that "contribute • Economic conditions
to the unique social and psychological environment of a • Labor diversity
business. • Technology
• Government
Organizational climate. Psychologically how you perceive the • Globalization
culture • Environmental concerns

Management practices. Policies and procedures