Sie sind auf Seite 1von 15

eWON Application User Guide

AUG 013 / Rev 1.0


You Select, We Connect

eWON - Direct Phone Connection


How To

This document is intended to explain you how to reach your eWON through a point-to-point
Content

PPP connection (telephone line).


Table of Contents

1. Hardware and software requirements..................................................................................................3


Hardware requirements....................................................................................................................3
Software requirements.....................................................................................................................3
eWON Firmware Version.................................................................................................................3
2. Introduction..........................................................................................................................................4
3. eWON Configuration............................................................................................................................5
Incoming Connection Configuration.................................................................................................5
Modem Configuration.......................................................................................................................6
PSTN Modem Configuration......................................................................................................6
ISDN Modem Configuration.......................................................................................................6
GSM Modem Configuration........................................................................................................7
Routing Configuration......................................................................................................................8
4. PC Configuration.................................................................................................................................9
5. Connection Establishment ................................................................................................................11
Connection between your PC and the eWON................................................................................11
Connection between your PC and the devices...............................................................................13
6. Troubleshooting.................................................................................................................................14
PC cannot connect to the eWON:............................................................................................14
PC connects to the eWON, but not to the devices connected to the LAN port.........................14
The connection does not work with your GSM modem:...........................................................14
Revisions...............................................................................................................................................15
Hardware and software requirements Chapter 1.

1. Hardware and software requirements

Hardware requirements
In order to follow this guide you will need:
 1 eWON with integrated modem (for example : eWON 2001 PSTN)

Software requirements
eWON configuration software:
The eWON is configured through its web server. So all you need is a standard Web
Browser software like Internet Exploreri or Firefoxii.
Additionally we suggest you to download the eBuddy utility on our website :
http://support.ewon.biz.
This software allows to list all the eWONs on your network and to change the default
IP address of an eWON to match your LAN IP address range. With eBuddy you can
also easily upgrade the firmware of your eWON (if required).

Other programming software:


N/A

eWON Firmware Version


To be able to follow this guide your eWON needs a firmware version 5.0 or higher.
A simple way to realize the eWON firmware upgrade is to use eBuddy, the eWON
software companion.

eWON - Direct Phone Connection (How To) Page 3/15


Introduction Chapter 2.

2. Introduction

With its embedded PSTN, ISDN or GSM/GPRS modem, the eWON is your access
point to field applications and your service gateway to perform remote maintenance
on distant equipments.

In this document we will see how to reach your eWON and devices from your PC
through a standard telephone line.

Here are the steps to make a remote connection work:


● Configure your eWON for incoming PPP connections
● Configure the dial-up connection on your PC

If you want to reach a device connected to the Ethernet port of your eWON:
● Enable the IP forwarding between IP interfaces on your eWON
● Set the eWON LAN IP address as gateway on the devices connected to the
LAN port

Once the phone connection is established, by default, the eWON as PPP Server the
IP address 202.0.0.240 (eWON's line port) and the PC as PPP Client the IP address
202.0.0.1 (PC).
In our example, the LAN IP address of our devices (behind the eWON) are
192.168.1.2 and 192.168.1.4. The eWON LAN IP address is 192.168.1.53.

eWON - Direct Phone Connection (How To) Page 4/15


eWON Configuration Chapter 3.

3. eWON Configuration

Incoming Connection Configuration


Open the eWON web interface.
Configuration → System Setup → Communication →
Network Connections → Modem → Incoming

In Modem – Incoming, make sure that the PPP incoming Connection is enabled.
Once you have checked the Server enabled box, set the Idle time before hanging
up (by default, the line is interrupted after 240 seconds of inactivity). Bear in mind that
there is no need to change the eWON PPP server IP address and the PPP Client IP
address.
When the PPP connection is established, the eWON receives a PPP IP address and
will thus be reachable at address 202.0.0.240 over the PPP connection. Of course,
you can still reach it through its local LAN IP address using the same PPP connection.

NOTE The PPP IP address range MUST differ from the eWON local IP address
range. Otherwise, the routing is impossible. That is the reason why there is
no need to change the default settings.

eWON - Direct Phone Connection (How To) Page 5/15


3. eWON Configuration

Modem Configuration

PSTN Modem Configuration

Let the Modem Init String unchanged. You might need to adapt it only to fit your local
telephone requirements on some special situations.

ISDN Modem Configuration

Let the Modem Init String unchanged. If needed, you may insert the identification
number of your line in the MSN field.

eWON - Direct Phone Connection (How To) Page 6/15


3. eWON Configuration

GSM Modem Configuration

Let the Modem Init String to its default value. Insert the PIN Code of your SIM card.

NOTE
Reboot your eWON for your PIN code to be applied.

In the Operator selection field, you can choose if your mobile phone operator should
be allocated automatically or forced.
The other fields (upper part) cannot be modified, they only give you status
information:
● The Modem Detected field displays the textual description of the eWON
internal modem detected.
● The Signal Level field shows the current signal level for your GSM/GPRS
communication. The signal level must be between 20 and 31 (signal levels
lower than 18 could work, but the communication could be slower or even
interrupted). If you get 0 or 99, check your local environment and your antenna
isolation/power.
● The Network field indicates if you are able to connect to the GSM/GPRS
network. You should read «Home network» (when you are in your country)
and «Roaming» (when you are abroad) to communicate safely.
● The Operator field displays the current GSM provider that you are using.

eWON - Direct Phone Connection (How To) Page 7/15


3. eWON Configuration

Routing Configuration
Configuration → System Setup → Communication →
Network Config → Routing

If you want to reach the devices connected to the eWON LAN port, enable the IP
forwarding between IP interfaces box. Do not enable the NAT and TF.
If you want to reach the eWON only, do not enable this box so that you avoid to
connect to the device(s) on the LAN side.

NOTE In eWONs with VPN capabilities (e.g.: eWON 2005 CD, eWON 4101,...) the
IP forwarding option is activated by default and does not appear on the
Routing setup page.

eWON - Direct Phone Connection (How To) Page 8/15


PC Configuration Chapter 4.

4. PC Configuration

On your PC, follow this path: Start / Settings/ Network Connections/ New
Connection Wizard (or open your PC's Control Panel and click on Network
Connections)
The below window will open:

Click on Next and check Connect to the network at my workplace.

eWON - Direct Phone Connection (How To) Page 9/15


4. PC Configuration

Click again on Next and check Dial-up connection.

Click on Next, you will have the possibility to insert your Company name and phone
number (your PC will use this number to call your eWON). When done, click finally on
Finish.

eWON - Direct Phone Connection (How To) Page 10/15


Connection Establishment Chapter 5.

5. Connection Establishment

Connection between your PC and the eWON


Let us test your remote connection.
In the Network Connections window (Start/ Settings/ Control Panel), double-click on
the Dial-up connection:

The following window opens:

eWON - Direct Phone Connection (How To) Page 11/15


5. Connection Establishment

Type a valid eWON user name and password, verify the phone number and click on
Dial.
Once the connection is established, go to the Network Connections window and
double-click on the dial-up connection to see its properties.

NOTE To open the Network Connections properties window, you can also click on
the small icon in the task bar of your PC once your have called your
eWON.

In this window you can see the settings of the PPP Connection, the IP address used
for the remote connection on the eWON (Server IP address) and on the PC (Client IP
address).
To see your eWON web interface, type the Server IP address 202.0.0.240 (default
settings) or its local IP address in your web browser. Once you have introduced your
user name and password, the following window will open:

You can use the Close PPP Connexion button to close the remote connection.
Bear in mind that the connection will be interrupted accordingly to the Idle time
before hanging up, in case of inactivity.

eWON - Direct Phone Connection (How To) Page 12/15


5. Connection Establishment

Connection between your PC and the devices


Devices linked to the serial port are accessible at the eWON PPP address
(202.0.0.240) or on the eWON's local IP address.
For your eWON to communicate with devices on the Ethernet network, the IP
addresses must be compatible and your eWON must be the default gateway of your
devices.
There is no need to set a default gateway on the PC's side, as this is automatically
done once you call your eWON using the telephone line.

eWON - Direct Phone Connection (How To) Page 13/15


Troubleshooting Chapter 6.

6. Troubleshooting

PC cannot connect to the eWON:


● Check the phone number, user name and password used for the PPP
connection.
● Maybe you need to add an access code before your phone number.
(e.g. 0, 0032212345678)

PC connects to the eWON, but not to the devices connected to the LAN port
● Check if the eWON IP address is indeed the gateway of your devices.
● To avoid routing problems, disconnect the local network cable of your PC
before dialing up to force it to route through the phone line only. Do not forget
that the PC and devices must be on a different network range, otherwise the
routing is not possible. So, in our introduction example, if the PC is connected
on its local network using the address 192.168.1.# (i.e the same range
address as the eWON LAN side), then you will need to deactivate first the
network connection before calling the eWON.

The connection does not work with your GSM modem:


● You can have several services on a SIM card (voice, data, fax, GPRS, etc.) To
allow a PPP connection, the Data Protocol must be activated. Besides, you
have sometimes to force the baud rate of your PSTN modem to 9600 bauds
for it to allow synchronization with the eWON modem. To do so, you will need
to use the advanced properties of your PSTN modem. The AT command that
you will have to use depends on the PSTN modem. But most of the time the
AT commands used are: +MS=32,0,9600 or +MS=V32,1,0,9600,0,9600

eWON - Direct Phone Connection (How To) Page 14/15


Revisions
Revision Level Date Description
1.0 2008-12-16 First release.

i Microsoft, Internet Explorer, Windows and Windows XP are either registered trademarks or trademarks of
Microsoft Corporation
ii Firefox is a trademark of the Mozilla Foundation

Document build number: 119

Note concerning the warranty and the rights of ownership:


The information contained in this document is subject to modification without notice.
The vendor and the authors of this manual are not liable for the errors it may contain, nor for their
eventual consequences.
No liability or warranty, explicit or implicit, is made concerning quality, the accuracy
and the correctness of the information contained in this document. In no case the manufacturer's
responsibility could be called for direct, indirect, accidental or other damage occurring from any
defect of the product or errors coming from this document.
The product names are mentioned in this manual for information purposes only. The
trade marks and the product names or marks contained in this document are the property of their
respective owners.
This document contains materials protected by the International Copyright Laws. All
reproduction rights are reserved. No part of this handbook can be reproduced, transmitted or copied
in any way without written consent from the manufacturer and/or the authors of this handbook

eWON sa, Member of ACT'L Group. Subject to change without notice.


eWON - Direct Phone Connection (How To) Page 15/15