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https://uptowork.

com/blog/describe-your-current-job-
responsibilities

Talk about yourself

Qualifications

Experiences

Why im good for this role

“I have two years of experience as seller and costumer service. Most recently,
worked onbord as shop attendant, where I closed sales whith 1500 dolars in
brazilian season and 300 euros on European season. I’m a person who thrives
in a dinamic environment. so right now I’m looking for an opportunity to apply
my experience sales skills and work in a team to achieve the targets.

Why a should hire you?

“Well, I have all of the skills and experience that you’re looking for and I’m
confident that I would fit in this position. I’m also passionate about this
industry and I’m driven to deliver high-quality work.”

1.You are curently working in YYYY retail shop, what are your
duties?

Receive, check and to storage the merchandise

To price

Refil/cleaning the store macthing the company standart

To build promo tables


To count/check/ fill the departament form the

Dismiss the promo tables

To check the merchandising whhile dissmissing the table in order


to loss prevetion

Take care of merchanding

Clock-in and clock-out properly

To count the ticketes in final day

To follow the key procedures

2.You work there from yyy(month)yyyy(year)?

3.What brands do you have in your store?

Wacthes:

Bulova
Citzen
Fossil
Ferrari
Skagen
Ane Klein

Svarowisky

Leather
Armani Jeans
Cochinele
Trussardi
Guess

Perfumes

Dior
Chanel
Dolce and Gabbana
Polo
Giorgio Armani
Guerlain
Chinique
Lancome
Bulgari

Cosmetics

Collistar
Chinique
Ester Lauder
Lancome

Licors

Amarula
Bailes
Ciroque
JW
Kalua

Chocolate

Kinder
Milka
Lindtt

Pringles

Cruise club

4.Why do you love sales?

I feel a great pride helping people making decisions on products


that could make her life more eficiente, creating a good memory
from the cruise,
I love to meet new people and learn new things from someone
that I've met.
The effort more I put into it, the more I was rewarded

5.What would you do to make customer comes back to


the store?

Giving the merchandinsing guaratee in follow day


Explain about next promotions:
Is possible to buy in a specific day;
If your cruise is ending, will not have a chance to buy after;
there is a big virity of the products but few peaces, creating fear
of scarcity Exclusively onboard products, making the costumer to
feel exclusive and special.
Giving luck drow tickets of is avaible,
Promoting special offers in others departaments

6.Why do you want to work on a cruise ship?


To expand my knowlegde on sales, costumer service, culture,
language, meet great people, save money

7.What notice you can give to your curent manager?

8.Is yyyy airport closest to you?

9.Do you have any questions for me?

10.Why do you want to work for Harding?

I wanted to further my experience within retail, and I see here a


very good next step

11) What is your experience in retail and why do you want to work
for Harding Retail?

12)Why do you want to work on a cruise ship?

12)Give me an example of a time you did something special for a


customer and his reaction?

Once, a gentleman arrived at the shopping looking for diferentes


clothes, because his girfriend asked to him to change the
wardrobe. After my sugestion, he brought 15 pieces e the ticket
value was more them 1500 dolares

13)Tell me about a stressfull situation in your work.


I've been selling cupcakes since I was enrolled to university to help
pay for my school material, plus I've been very passionate for
selling myself everyday in different situations. I want to work for
Harding to get more in field sales experience and of course I want
to see the world and meet great people.

In my opinion, the most important things on the


interview are:

1.Try to smile while you speak, from very start to make


an impression, and throughout the whole interview

2.Be positive, don't let any question surprise you.

3.Prepare. Practice usual questions and answers, so


when you speak at the interview everything runs
smoothly.

4.Pay atention on things that matter to them:


a) ADDONSALE (make an example)

b) GREETING CUSTOMERS when they enter the store, and when


they leave the store

c) eye-contact and listening to the customer, to gain customer


trust

d) sales targets as your goals

I mentioned these four things myself, I didn't wait for


them to ask me about that. Take a little bit of initiative.
5.Do not go to much in details, for example, explainig how the
store looks like,working time, etc. You could easilly get cought up
in some tricky questions. Speak about details only if they ask you.

6.Listen carefully what your interviewer is asking. If you didn't


understand the question, ask him/her to repeat the question.

7.Don't rush, be calm, relaxed, speak in one pace.

8. And yes, a little bit of luck is necessary, especially in terms of


you two hearing and understanding each other.

On preliminary interview they usually check candidate's english,


basic CV data, with usual questions like ''why do you want to work
on a cruise ship'', ''what are your goals'',...
On main interview come the little diferent questions, and that
interview last longer. My interview lasted for 8-10 minutes.

Another thing. ALWAYS TALK,TALK,TALK...Never stop speaking no


matter the question asked, except of course, question like ''What
is your nearest airport?''. The interviewer may ocasionally say
''OK'' or ''Aha'', but that doesn't mean you should stop speaking.
If he/she wants to interrupt you, he/she will do it with a sentence.
At least my experience tells me that. Prepare your answers,
practice them out loud. You can even repeat some sentences(I
did) while you are answering questions(but not too much), but
don't give short answers.

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