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You must complete the Programming Instructions below before you can use your new phone.
Please note that plan discounts you may be eligible for will not be
reflected in the prices above, but will be reflected on your bill.
After you finish programming your phone:
Transfer your content Personalize your new phone
If you have purchased ringers, screensavers, games, or applications, Start with a free download from the Sprint Digital Lounge and get
you may be able to add them to your new phone. Visit My Content ringers, screensavers and applications to make your phone reflect your
Manager to see if you can transfer them. style.
Update your Vision username/password Recycle your old phone
If your new phone has been activated in the past, you should update With the Sprint BuyBack Program, earn an account credit or donate
your Vision username and password. Select Menu on your new phone, your phone to Sprint Project Connect when you return your old Sprint
then Settings, Scroll to Data (or Vision, PowerVision, etc.), then select phone.
Update Profile. At that point you'll be asked to enter a new Vision
password.
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NOTE:
If you received the message Your activation could not be completed. Please try again later, do the
following:
1. Press the Menu/OK key to access the main menu, and then select Settings.
2. Select More, select Data, and then select Update Data Profile.
If the phone is still not working, continue with the next step.
NOTE:
The following steps assume you started the activation process online and that you printed or have access to
the Programming Instructions page.
4. If you have a new phone, a phone that has never been activated, follow the instructions below:
Press ## followed by the one-time 6-digit code, located in the Programming Instructions section, on the
Activate your new phone page, followed by an additional #. Example 6-digit code: ##123456#. The last #
entered will not show on the display.
If you have a previously activated phone, a phone that is new to you, but not brand new, follow the
instructions below:
Press ## followed by the secondary 6-digit code, located in the Programming Instructions section, on the
Activate your new phone page, followed by an additional #. Example 6-digit code: ##123456#. The last #
entered will not show on the display.
6. Enter your 10-digit phone number from the Programming Instructions section on the Activate
your new phone page.
7. Select OK.
8. Enter the 10-digit MSID number from the Programming Instructions section on the Activate
your new phone page.
9. Select OK.
10. Select Done. The phone will automatically turn off and then turn back on again.
After the phone restarts, programming will be complete. Expect to wait up to four hours for your phone to be
ready for regular use.
11. After four hours, press the Menu/OK key to access the main menu, and then select Web to
complete the activation of the Web service.
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