RESUME

Bhimavarappadu(village)
Saipeta(post),
Kondapuram(md),
SPSR Nellore
Andrapradesh
Mobile #: 7702571547
BHANUPRAKASH M E-mail:bprakash506@gmail.com

OBJECTIVES

To secure a challenging and leading position in Network & System Administering in an Enterprise environment that offers
technical and professional growth, utilizing skills and abilities developed through my experience and education.

TECHNICAL PROFILE IN SYTEM ADMIN

• Experience with the installation and support of Windows 2003/2008/2012 Servers.

• Knowledge in Windows 2008/2012 Active Directory. User creation, Password reset, File sharing
• Windows clients –2000 Pro, XP, 7, Vista, 8 &10
• Installing, Configuring, and managing DHCP.
• Experience in MS outlook clients 2003, 2007&2010
• Installing and managing print servers.
• Troubleshooting Computer hardware

Educational Qualification

Year Of
Course/Class Name Of The Institution Board of Study %Mark /Grade
Passing

B.TECH Visvodaya Engineering College JNTUA 2015 64

INTERMEDIATE Sri Chaitanya JR College AP 2011 66

SSC GOVT Telugu High School Secondary education 2009 64

TECHNICAL CERTIFIED COURSES

 CCNA Trained at ZOOM Technologies.

 MCSE at ZOOM institute

WORK EXPERIENCE

Name of Concern : NIKHIL IT SOLUTIONS Pvt. Ltd

Designation : System Administrator.
Duration : Nov 3 2015 to till now
Client : ATOMIC MINERALS DIRECTORATE
 RESUME

ROLES & RESPONSIBILITIES:-

 Provide 24 x 7 Support for Network issues related to data center operations.

 Troubleshooting: Desktop, Laptop, Printer, Outlook, User Permissions etc..
 Create new Login ID, Login password if anyone new employee join in company and provide new Asset to employee such as,
Desktop, Laptop, Login details etc.
 Provide system login related support to employee if anyone forgot login details, password.
 Installation and troubleshooting of email clients such as Microsoft outlook, outlook express. Thunderbird
 Configuration and troubleshooting of local and network printers, Access devices etc.
 Troubleshoot Hardware Related issued and changed Hardware parts if required for Desktop, Laptop, and Printer etc.
 Maintain Desktop, Laptop, Printer, Asset related hardware accessories parts.
 Provide Second level support to user directly on user desk if not resolved from IT Service Desk team.
 Allocate and De-allocate Hardware Asset to user through Asset Management Software.
 Create new Asset number for Desktop, Laptop, Workstation, Printer, and maintain through Asset Management software.
 Provide support to remote branches and vendor management through Telephone,
 SLA: - Will ensure to close Ticket within SLA or escalate it to next as per defined time.
 Dot metric printers,desk jet printers, inkjet printers and laser printers services Network scanners
 Provide and maintain Video Conference support, Audio system support and Projector setup in conference rooms.
 Responsible for to attend day to day operation calls of IT Helpdesk, Desktop, Network Support.
 Installation of Software, Hardware and Networking components.
 Domain user creations and disables
 Doing Regular Software and Hardware updates
 Designing and implementation of Local Area Networks
 Installation, configuration and administration of Windows /98//2000/XP, Windows2003,2008,2012 Server. Windows Vista,
Windows 7,8,10
 Installing and Managing Local Printers & Network Printers
 Configuring and troubleshooting in workgroup based network Infrastructure.
 All Kind of laptop OS installation and services
 Troubleshooting Network Connectivity issues
 Configuring Remote Desktop computers
 Wireless router configuration

PERSONAL PROFILE
Name : Bhanuprakash M
Father’s Name : Srinivasulu M
Date of Birth : 14-06-1993
Sex : Male
Marital Status : Unmarried
Nationality : Indian
Religion : Hindu
Languages Known : Telugu, Kannada, English

DECELARATION
I hereby declare that the information furnished above is true to the best of my knowledge.

Yours Faithfully
Bhanuprakash M
Place:
Date: