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LIVING IN MALAYSIA 27
TAXATION IN MALAYSIA 6
• Rented Accommodation
• Company Tax • Golf Club Membership
• Petroleum Income Tax • International School Fees
• Personal Income Tax • Hotel Rates
• Withholding Tax • Health Care
• Good and Services Tax (GST) • Domestic Help
• Excise Duty • Public Transport
• Rates of Capital Allowances • Average Domestic Airfares
• Eating Out in Malaysia
• Shopping in Kuala Lumpur
• Prices of Selected Consumer Items
HUMAN RESOURCE 8 • Non-dutiable Goods
• Minimum Conditions of Employment
• Statutory Contributions USEFUL ADDRESSES 33
• Employment of Expatriates
• Wage Rates • Relevant Organisations
• States Agencies
UTILITIES 13 • MIDA State Offices
• MIDA’s Worldwide Network
• Electricity Rates
• Water Rates
• Sewerage Rates
• Schedule Waste Treatment Rates
• Gas and Fuel Costs
• Telecommunications Rates
• Internet Services
RM US$
Reservation of a name 30 7
For registration of a company, fees range according to
nominal share capital, e.g:
• Up to RM400,000 1,000 233
• RM400,001 – RM500,000 3,000 699
• RM500,001 – RM1,000,000 5,000 1,166
• RM1,000,001 – RM5,000,000 8,000 1,865
• RM5,000,001 – RM10,000,000 10,000 2,331
• RM10,000,001 – RM25,000,000 20,000 4,662
• RM25,000,001 – RM50,000,000 40,000 9,324
• RM50,000,001 – RM100,000,000 50,000 11,655
• Exceeding RM100 million 70,000 16,317
RM US$
Incorporation of a Sdn. Bhd. (private limited company) 1,000 233
Incorporation of a Bhd. (public limited company) 3,500 816
Note: For the full range of fees, please go to SSM’s website at www.ssm.com.my
Source: Companies Act, 1965 (Act 125) & subsidiary legislations.
Location RM US$
Alor Setar, Kedah 16.15 – 24.00 3.76 – 5.59
Georgetown, Pulau Pinang 27.00 – 35.50 6.29 – 8.28
Ipoh, Perak 16.15 – 21.52 3.76 – 5.01
Kuala Lumpur* 64.60 – 102.25* 15.06 – 23.83*
Petaling Jaya, Selangor 48.44 – 59.20 11.29 – 13.80
Seremban, Negeri Sembilan 16.10 – 37.70 3.75 – 8.79
Melaka 26.00 – 38.00 6.06 – 8.86
JB City JB City
Johor Bahru, Johor 34.45 – 37.70 8.03 – 8.79
Medini Nusajaya Medini Nusajaya
48.45 – 53.80 11.29 – 12.54
Kuantan, Pahang 13.00 – 25.00 3.03 – 5.83
Kuala Terengganu, Terengganu 21.50 – 27.00 5.01 – 6.29
Kota Bharu, Kelantan 10.70 – 27.00 2.49 – 6.29
Kota Kinabalu, Sabah 23.70 – 32.30 5.52 – 7.53
Kuching, Sarawak 27.00 – 32.30 6.29 – 7.53
The rental above are gross rentals per sq. metre per month inclusive of service charge.
* Rental excludes Petronas Twin Towers
Source: CH Williams, Talhar & Wong
4 Starting a Business
Cost of Industrial Land and Factory Building
Starting a Business 5
Taxation in Malaysia
Income of any person including a company, accruing in or derived from Malaysia or received in
Malaysia from outside Malaysia is subject to income tax.
However, with effect from year of assessment (YA) 2004, income received in Malaysia from sources
outside Malaysia by any person other than a resident company carrying on business of banking,
insurance, sea or air transport is exempted from income tax.
The income is assessed on a current year basis and the present tax assessment system administered
by Inland Revenue Board of Malaysia (IRBM) is Self-Assessment System (SAS). In SAS, taxpayers are
required to declare its income honestly and calculate the tax payable on its own. The responsibility
on the tax matters have been shifted to the taxpayers. They are required to have sufficient tax
knowledge in order to assess their tax liability correctly and within the timeframe.
Resident companies with paid-up capital of RM2.5 million (US$588,235) and less at the beginning of
the basis period for a year of assessment:
• on the first RM500,000 (US$116,550) chargeable income 19%
• on subsequent chargeable income 24%
From YA 2010, the assessment system under PITA has changed to the current year basis and the self-
assessment system.
Resident individuals with chargeable income (after deduction of personal reliefs) of more than 28%
RM1,000,000 (US$233,100)
Withholding Tax
Withholding tax is an amount withheld by the party making payment on income earned by a non-
resident individuals or companies and the withheld amount is then remitted to Inland Revenue Board
of Malaysia.
The tax rate is based on classes of income and is stated either in in Income Tax Act 1967 or in the
Double Taxation Agreement (DTA). Some classes of income are shown as follows:
• Special classes of income which is derived from Malaysia: 10%
i. Amounts paid for services rendered in connection with the use of property or rights
or installation services or operation on the supply of plant, machinery or other
apparatus
ii. Amounts paid for technical advice, assistance or services rendered in connection
with technical management or administration of scientific, industrial or commercial
projects
iii. Rent or payment for the use of any moveable property.
• Interest derived from Malaysia 15%
• Royalty derived from Malaysia 10%
• Remuneration or income from service performed or rendered in Malaysia by public 15%
entertainer
• Contract payment:
i. Payable by the non-resident contractor 10%
ii. Payable by employees of the non-resident contractor 3%
• Gains or profits falling under paragraph 4(f ) Income Tax Act 1967 10%
6 Taxation in Malaysia
Good and Services Tax (GST)
During the 2014 Budget Announcement, the Prime Minister of Malaysia has announced the implementation of a goods and services
tax (GST) of 6% commencing on 1 April 2015. The introduction of GST is part of the overall Government tax reform programme
towards making the taxation system more efficient, effective, transparent, business friendly and capable of generating a stable
source of revenue. GST is to replace the current consumption tax comprising of Sales and Services Tax (SST) to eliminate its inherent
weaknesses such as cascading and compounding effects, transfer pricing and value shifting, no complete relief on goods exported,
discourage vertical integration, administrative bureaucratic red tape, classification issues and etc.
GST, also known as value added tax (VAT) in many countries is a multi-stage consumption tax on goods and services. GST is levied on
the supply of goods and services at each stage of the supply chain from the supplier up to the retail stage of the distribution. Even
though GST is imposed at each level of the supply chain, the tax element does not become part of the cost of the product because
GST paid on the business inputs is claimable. Hence, it does not matter how many stages where a particular good and service goes
through the supply chain because the input tax incurred at the previous stage is always deducted by the businesses at the next step
in the supply chain.
With GST, businesses can benefit from recovering input tax, thus reducing cost of doing business. 22 General Policies, Facilities and
Guidelines GST is a broad based consumption tax covering all sectors of the economy i.e all goods and services made in Malaysia
including imports except specific goods and services which are categorised under zero-rated supply and exempt supply orders as
determined by the Minister of Finance and published in the Gazette. GST can only be levied and charged if the business is registered
under GST. A business is not liable to be registered if its annual turnover of taxable supplies does not reach the prescribed threshold.
Therefore, such businesses cannot charge and collect GST on the supply of goods and services made to their customers. Nevertheless,
businesses can apply to be registered voluntarily. For further information on GST, visit http://gst.customs.gov.my
Excise Duty
Excise duty is levied on imported and locally manufactured goods under the Excise Act, 1976. The goods are listed under
the Excise Duties Order, 2004. Goods include:
Taxation in Malaysia 7
Human Resources
The Employment Act, 1955 is the main legislation on labour matters in Malaysia.
Paid maternity leave : 60 days
Normal work hours : Not exceeding eight hours in one day or 48 hours in one week
Paid Public holiday : At least 11 gazetted public holidays ( inclusive of five compulsory public holidays; National
Day, Birthday of the Yang Dipertuan Agong, Birthday of Ruler/Federal Territory Day, Labour
Day and Malaysia day) in one calendar year and on any day declared as a public holiday under
section 8 of the Holiday Act 1951
Paid annual leave for employees: Paid sick leave per calendar year:
Less than two years of service : 8 days Less than two years of service : 14 days
Two or more but less than five : 12 days Two or more but less than five : 18 days
years of service years of service
Over five years of service : 16 days Over five years of service : 22 days
Where hospitalisation is : Up to 60 days
* Minimum paid annual leave to be provided for employees. necessary (inclusive of the paid
sick leave entitlement
stated above.)
Payment for overtime work: * Minimum paid sick leave to be provided for employees.
Normal working days : one-and-a-half times the hourly rate of pay
Rest days : two times the hourly rate of pay
Public holidays : three times the hourly rate of pay
Generally, wages in Malaysia are not regulated and it is dependent on the demand and supply of the market forces. The Minimum
Wages Order 2012 had laid down the minimum wages to be paid for all employees who fall within the First Schedule of the
Employment Act 1955. Minimum wages is defined as basic wages, excluding any allowances or other payments. The minimum
wages of RM900 was set for Peninsular Malaysia and RM800 (US$210) for Sabah, Sarawak and Labuan. No employer shall pay
below the stipulated amount. All local and foreign employees shall be entitled to receive the minimum wages as per the Order.
The minimum retirement age of an employee shall be upon the employee attaining the age of sixty years. The Schedule in
the Act exempts certain persons who will not be subject to the Minimum Retirement Age Act 2012.
Source: Ministry of Human Resources – www.mohr.gov.my
The compulsory contributions under the Employees Provident Fund (EPF) Act 1991:
Age Group 60 Years and Below Age Group 60-75 Years
Employers a) Monthly wages RM5,000 (US$1,166) and Employers a) Monthly wages RM5,000 (US$1,166)
below. Minimum of 13% of the employees’ and below. Minimum of 6.5% of the
monthly wages employees’ monthly wages
b) Monthly wages exceed RM5,000 (US$1,166) b) Monthly wages exceed RM5,000
Minimum of 12% of the employees’ monthly (US$1,166). Minimum of 6% of the
Employees wages Employees employees’ monthly wages
8 Human Resources
Statutory Contributions
Social Security Organisation (SOCSO) was established in 1971 under the Ministry of Human Resources to implement and
administer the social security schemes under the Employees’ Social Security Act 1969, namely Employment Injury Scheme
and Invalidity Scheme.
All eligible Malaysian citizens and permanent residents employees are compulsory to register.
Employee’s Eligibility:
Person exempted from Employee’s Social Security Act 1969 coverage are as follows:
• Federal and State Government employees except who are employed under temporary or contract basis
• Domestic servants
• Self-employed
• Spouse/s of a sole proprietor or partners
• Foreign workers (covered under Workmen’s Compensation Act 1952)
Employment Injury Scheme which provides protection to an employee against accident or an occupational disease arising
out of or in the course of his employment. The protection under this scheme covers for industrial accident, commuting
accident and occupational disease. The benefits under this scheme are:
• Medical benefit, temporary disablement benefit, permanent disablement benefit, constant-attendance allowance,
facilities for physical/vocational rehabilitation, dependants’ benefit, funeral benefit and education benefit.
Invalidity Scheme provides 24 hours coverage to an employee who suffers from invalidity or death due to any causes
which are not related to his employment. The benefits under this scheme are:
• Invalidity pension, invalidity grant, constant-attendance allowance, facilities for physical/vocational rehabilitation &
dialysis, survivor’s pension, funeral benefit and education benefit.
Governed by Pembangunan Sumber Manusia Berhad Act (PSMB), 2001, the Human Resources Development Fund
(HRDF) is a dynamic organization, catalyzing development of a competent workforce, to support the vision of a high-
income economy.
HRDF remains committed to identify high-potential resources of the country and recongnise their skills, introduce reskilling
and upskilling programmes for better career and growth opportunities. Besides, HRDF also encourages employers covered
under PSMB Act to retrain and upgrade the skills of their employees apperentices and trainees in keeping with fact evolving
business landscape and their individual company aspirations.
Since its inception, HRDF has evolved in its role from managing a sizeable fund to becoming a one-stop-centre for HRD
solution to the critical mass of Malaysian SMEs. As a custodian and authoritive institutions well positioned to offer robust
and prudent solutions, HRDF continues to engages with multiple stakeholders of the industry to continuously re-discover
its role as well as opportunities to build the nation’s human capital resources.
With 63 subsectors covererd under the PSMB Act 2001, HRDF has assumed a greater responsibility to reach out to the
corporates, educating and motivating them to seek the benefits and value of HRDF programmes and initiatives.
For more information, kindly visit our website - www.hrdf.com.my or call 1800-88-4800
Human Resources 9
Statutory Contributions
Act of year 2015, there are 3 sectors covered under the PSMB Act, 2001 :
Manufacturing Sector
Services Sector
Employment of Expatriates
An employment pass is issued to expatriate to enable him to stay and work legally in the country. There are two types
of passes issued by the Immigration Department subject to the period of employment’s contract and the monthly salary
received by the expatriates.
10 Human Resources
Wage Rates
In manufacturing sector, the average basic monthly salary of the executives ranges from RM3,771 (US$879) (Executives) to
RM14,659 (US$3,417) (Senior Managers) to RM24,496 (US$5,710) (Top Executives). The following table shows the average
minimum and maximum monthly salaries of selected executive position.
RM US$
EXECUTIVE POSITION
Min Max Min Max
General Manager 15,191 24,502 3,541 7,657
General Manager – Sales & Marketing/ Business Development 13,561 21,959 3,161 6,862
Senior Production/Manufacturing Manager 11,009 20,197 2,566 6,312
Financial Controller / Director 16,295 29,499 3,798 9,218
Finance/ Accounts Manager 6,568 12,234 1,531 3,823
Finance / Account Executive 2,594 5,055 605 1,580
Company Secretary 5,711 10,175 1,331 3,180
Admin/HR/Finance Manager 6,881 12,608 1,604 3,940
Human Resource Manager 6,581 13,165 1,534 4,114
Training Manager 5,430 11,731 1,266 3,666
Quality Assurance Manager 6,294 12,473 1,467 3,898
Business Development Manager 7,541 14,394 1,758 4,498
Logistics Manager 6,230 11,133 1,452 3,480
Technical Manager 6,111 12,963 1,424 4,051
Marketing Manager 6,051 13,964 1,410 4,364
Operations Manager 6,617 13,008 1,542 4,065
Mechanical Engineer 3,266 6,660 761 2,081
Electrical/Electronics Engineer 3,231 6,640 753 2,075
IT/System Support Executive/Engineer 2,450 5,578 571 1,743
IT Executive 2,728 5,022 636 1,569
Marketing Executive 2,689 5,480 627 1,713
Quality Assurance Executive 2,757 4,879 643 1,525
Executive Secretary/Personal Assistant 3,257 6,390 759 1,997
Human Resources 11
Salaries of Non -Executives in the Manufacturing Sector
An analysis of the salaries of Non Executives in the manufacturing sector shows at the average monthly basic monthly
salary ranged from RM1,126 (US$262) (unskilled employees) to RM1,717 (US$400) (semi-skilled employees) to RM2,352
(US$548) (skilled employees/craftsmen). The following table shows the average minimum and maximum monthly salaries
of selected Non Executive position.
RM US$
NON-EXECUTIVE POSITION
Min Max Min Max
Secretary 1,644 4,242 383 989
12 Human Resources
Utilities
Electricity Rates
Peninsular Malaysia
Tenaga Nasional Berhad (TNB) is the main electricity power generator and supplier in Peninsular Malaysia. This tariff is
effective from 1st January 2014 and supersedes the previous tariff schedule which was effective from 1st June 2011.
Utilities 13
Electricity Rates
Peninsular Malaysia
For each kilowatt of maximum demand per month during the peak period RM/kW 31.70 / 7.39 37.00 / 8.62
For all kWh during the peak period sen/kWh 30.40 / 7.09 35.50 / 8.28
For all kWh during the off-peak period sen/kWh 18.70 / 4.36 21.90 / 5.10
The Minimum Monthly Charge is RM 600.00 / 139.86 600.00 / 139.86
Tariff E2s - Special Industrial Tariff (for consumers who qualify only)
For each kilowatt of maximum demand per month during the peak period RM/kW 27.70 / 6.46 32.90 / 7.67
For all kWh during the peak period sen/kWh 28.30 / 6.60 33.60 / 7.83
For all kWh during the off-peak period sen/kWh 16.10 / 3.75 19.10 / 4.45
The Minimum Monthly Charge is RM 600.00 / 139.86 600.00 / 139.86
For each kilowatt of maximum demand per month during the peak period RM/kW 30.40 / 7.09 35.50 / 8.28
For all kWh during the peak period sen/kWh 28.80 / 6.71 33.70 / 7.86
For all kWh during the off-peak period sen/kWh 17.30 / 4.03 20.20 / 4.71
The Minimum Monthly Charge is RM 600.00 / 139.86 600.00 / 139.86
Tariff E3s - Special Industrial Tariff (for consumers who qualify only)
For each kilowatt of maximum demand per month during the peak period RM/kW 24.40 / 5.69 29.00 / 6.76
For all kWh during the peak period sen/kWh 26.70 / 6.22 31.70 / 7.39
For all kWh during the off-peak period sen/kWh 14.70 / 3.43 17.50 / 4.08
The Minimum Monthly Charge is RM 600.00 / 139.86 600.00 / 139.86
Sabah
Sabah Electricity Sdn. Bhd. (SESB) generates and distributes electricity in the State of Sabah and the Federal Territory of Labuan,
Malaysia’s international offshore financial centre. Effective 1st January 2014, the new electricity tariff for Sabah is as follows:
per kWh
Commercial Tariffs - for offices, shops, restaurants and hotels
sen US cent
Tariff CM1 (Low Voltage Commercial Tariff)
14 Utilities
Electricity Rates
per kWh
Industrial Tariffs - for factories
sen US cent
Tariff ID1 (Low Voltage Industrial Tariff)
All units 37.60 8.76
Minimum charge per month : RM15 (US$3.50)
Tariff ID2 (Medium Voltage General Industrial Tariff)
All units 26.80 6.25
For each kW of maximum demand per month 21.75 5.07
Minimum charge per month: RM1,000 (US$233.10)
Tariff ID3 (Medium Voltage Peak/Off-Peak Industrial Tariff)
For all kWh during the peak period 28.60 6.67
For all kWh during the off-peak period 18.00 4.20
For each kW of maximum demand per month during peak period 28.00 6.53
The minimum monthly charge is RM1,000 (US$233.10)
Sarawak
Syarikat SESCO Berhad (SESCO) generates and distributes electricity in the State of Sarawak.
per kWh
Commercial Tariffs - for offices, shops, restaurants and hotels
sen US cent
Tariff C1 – Commercial
1 – 100 units 20.00 4.66
1 – 200 units 24.00 5.59
1 – 300 units 26.00 6.06
1 – 400 units 28.00 6.53
1 – 500 units 30.00 6.99
1 – 3000 units 31.50 7.34
1 – 10000 units 32.00 7.46
1 – 20000 units 31.00 7.23
1 – above 20000 units 30.00 6.99
Minimum charge per month: RM10 (US$2.33)
Tariff C2 – Commercial Demand
All units 24.50 5.71
For each kW of maximum demand per month: RM16 (US$3.73)
Minimum charge: RM16 (US$3.73) per kW x billing demand
Tariff C3 – Commercial Peak / Off Peak Demand
Peak period (0700-2400 hours) 24.50 5.71
Off-peak period (0000-0700 hours) 13.90 3.24
For each kW of maximum demand per month during peak period: RM20 (US$4.66)
Minimum monthly charge: RM20 (US$4.66) per kW x billing demand
per kWh
Industrial Tariffs - for factories
sen US cent
Tariff I1 - Industrial
1 – 100 units 24.00 5.59
1 – 3000 units 25.00 5.83
1 – Above 3000 units 26.00 6.06
Minimum charge per month: RM10 (US$2.33)
Tariff I2 – Industrial Demand
All units 21.70 5.06
For each kW of maximum demand per month: RM16 (US$3.73)
Minimum charge: RM16 (US$3.73) per kW x billing demand
Tariff I3 Industrial Peak/Off-peak Demand
Peak period (0700-2400 hours) 22.90 5.33
Off-peak period (0000-0700 hours) 13.90 3.24
For each kW of maximum demand per month during peak period: RM20 (US$4.66)
Minimum charge: RM20(US$4.66) per kW x billing demand
Utilities 15
Water Rates
ln Malaysia, state governments are responsible for the development, operation and maintenance of water supplies. Entities
for states Water Supply Authorities in Malaysia are; Public Works Department, Water Supply Department, Water Supply
Board and Water Supply Company.
per m³ per m³
State State
RM US cent RM US cent
Johor Negeri Sembilan
Industrial/Commercial Industrial/Commercial
0 - 35 m³ 2.80 0.65 0 - 35 m³ 1.85 0.43
More than 35 m³ 3.30 0.77 More than 35 m³ 2.70 0.63
Minimum charge 30.00 6.99 Minimum charge 15.00 3.50
Kedah Pahang
Commercial Industrial/Commercial
0 - 50 m³ 1.40 0.33 (Industrial use in the approved
51 - 200 m³ 1.50 0.35 industrial zones)
201 – 350 m³ 1.60 0.37 0 - 227 m³ 0.92 0.21
More than 350 m³ 1.80 0.42 More than 227 m³ 0.84 0.20
Minimum charge 15.00 3.50 Minimum charge 30.00 6.99
(including high rise residential
building, commercial building, Trade 1.45 0.34
shopping complex, plantation, Minimum charge 20.00 4.66
farming, and swimming pool
except hotel’s swimming pool) Part-Trade 0.99 0.23
Minimum charge 10.00 2.33
Industrial, Hotel and
Construction (temporary Ports 1.45 0.34
supply) Pulau Pinang
0 – 1,000 m³ 1.40 0.33 Industrial/Commercial
1,001 – 10,000 m³ 1.60 0.37 0 - 20 m³ 0.85 0.20
10,001 – 50,000 m³ 1.80 0.42 21 - 40 m³ 1.05 0.24
More than 50,001 m³ 2.10 0.49 41 - 200 m³ 1.30 0.30
Minimum charge 15.00 3.50 More than 200 m³ 1.45 0.34
(including swimming pool and Minimum charge 12.00 2.80
theme park)
Trade (Special)
Special Industry Flat rate per m³ 3.00 0.69
0 – 10,000 m³ 1.05 0.24 Minimum charge 12.00 2.80
10,001 – 50,000 m³ 1.15 0.27
More than 50,000 m³ 1.20 0.28 Trade (Shipping)
Minimum charge 15.00 3.50 Flat rate per m³ 7.00 1.63
Kelantan Minimum charge 50.00 11.66
Industrial 1.72 0.40 Perak
Minimum charge 17.20 4.01 Industrial/Commercial
0 - 10 m³ 1.20 0.28
Commercial 11-20 m³ 1.40 0.33
0 – 50 m³ 1.76 0.41 More than 20 m³ 1.61 0.38
More than 50 m³ 1.80 0.42 Minimum charge 12.00 2.80
Minimum Charge 17.70 4.13
Perlis
Melaka
Industrial/Commercial
Industrial/Commercial Trade 1.30 0.30
0 - 50 m³ 2.00 0.47 Minimum charge 8.00 1.86
51 - 100 m³ 2.05 0.48
More than 100 m³ 2.15 0.50 Part - Trade 1.10 0.26
Minimum charge 25.00 5.83 Minimum charge 5.00 1.17
16 Utilities
Water Rates
per m³ per m³
State State
RM US cent RM US cent
Terengganu Sarawak (Bintulu)
Industrial 1.15 0.27 Industrial
Minimum charge 50.00 11.66 0-23 m³ (min charge) 24.20 5.64
More than 23 m³ 1.21 0.28
Commercial
Less than 70 m³ 0.95 0.22 Commercial
More than 70 m³ 1.15 0.27 0-23 m³ (min charge) 20.90 4.87
Minimum charge 15.00 3.50 More than 23 m³ 0.99 0.23
Federal Territory of Labuan
Industrial/Commercial Domestic/Commercial
0 – 35 m³ 1.70 0.40 0-25 m³ 0.83 0.19
More than 35 m³ 2.20 0.51 More than 25 m³ 0.95 0.22
Minimum Charge 17.00 3.96 Minimum charge 18.70 4.36
Industrial/Commercial Industrial
0 - 35 m³ 2.07 0.48 0 - 25 m³ 0.95 0.22
More than 35 m³ 2.28 0.53 More than 25 m³ 1.20 0.28
Minimum charge 36.00 8.39 Minimum charge 22.00 5.13
(inclusive of Public swimming
pool, service apartments and Commercial
shop houses) 0 - 25 m³ 0.88 0.21
More than 25 m³ 0.96 0.22
Sabah
Minimum charge 20.00 4.66
Industrial
0 – 70 m³ 1.60 0.37
Domestic/Commercial
More than 70 m³ 2.00 0.47
0 - 25 m³ 0.75 0.17
Minimum charge 70.00 16.32
More than 25 m³ 0.86 0.20
Minimum charge 17.00 3.96
Commercial
0 – 70 m³ 1.60 0.37
More than 70 m³ 2.00 0.47
Minimum charge 70.00 16.32
Sarawak
(Kuching, Sibu,Sri Aman, Miri,
Limbang, Sarikei, Kapit)
Commercial
1-25 m³ 0.97 0.23
More than 25 m³ 1.06 0.25
Minimum charge 22.00 5.13
Domestic/Commercial
1-25 m³ 0.83 0.19
More than 25 m³ 0.95 0.22
Minimum charge 18.70 4.36
Utilities 17
Sewerage Rates
Indah Water Konsortium Sdn. Bhd, a company owned by the Ministry of Finance Incorporated, is Malaysia’s national sewerage
company which has entrusted with the task of developing and maintaining a modern and efficient sewerage system for all
Malaysians. Since then, Indah Water has taken over the sewerage services from local authorities in all areas except the States of
Kelantan, Sabah , Sarawak, Majlis Bandaraya Johor Bahru and Majlis Perbandaran Pasir Gudang, KEJORA and KETENGAH.
Domestic Customers
Low cost houses and government quarters in categories F,G,H and I (receiving RM2 (US$0.47) per month
either Individual Septic Tank or Connected Sewerage Services)
Houses in Kampung, New Villages and Estates (receiving either Individual Septic RM3 (US$0.70) per month
Tank or Connected Sewerage Services)
Premises and government quarters in categories A,B,C,D and E receiving RM6 (US$1.40) per month
Individual Septic Tank Services.
Premises and government quarters in categories A, B, C, D and E receiving RM8 (US$1.86) per month
connected Sewerage Services
Industrial Customers
Premises receiving Individual Septic Tanks Services RM2.00 (US$0.47) per month
Commercial Customers
Monthly sewerage services charges for commercial premises is the sum of the Basic Charge based on the premises’ Annual
Value and the Excess Charge based on average water consumption in excess of 100 meter cube (m³).
Monthly basic charge
Annual Value of Property Premises receiving Premises with
connected individual
sewerage services septic tanks
RM US$ RM US$ RM US$
2,000 or less 466 or less 8 2 7 2
2,001 - 5,000 466 – 1,166 14 3 8 2
5,001 - 10,000 1,166 – 2,331 20 5 14 3
10,001 - 20,000 2,331 – 4,662 26 6 19 4
20,001 - 30,000 4,662 – 6,993 29 7 21 5
30,001 - 40,000 6,993 – 9,324 32 7 23 5
40,001 - 50,000 9,324 – 11,655 35 8 25 6
50,001 - 60,000 11,655 – 13,986 38 9 27 6
60,001 - 70,000 13,986 – 16,317 41 10 29 7
70,001 - 80,000 16,317 – 18,648 44 10 31 7
80,001 - 90,000 18,648 – 20,979 47 11 33 8
90,001 - 100,000 20,979 – 23,310 50 12 35 8
100,001 - 200,000 23,310 – 46,620 180 42 120 28
200,001 - 400,000 46,620 – 93,240 495 115 330 77
400,001 - 600,000 93,240 – 139,860 522 122 348 81
600,001 - 800,000 139,860 – 186,480 1,980 462 1,320 308
800,001 - 1,000,000 186,480 – 233,100 2,160 503 1,440 336
1,000,001 - 3,000,000 233,100 – 699,300 4,320 1,007 2,880 653
3,000,001 - 5,000,000 699,300 – 1,165,501 8,800 2,051 5,400 1,259
5,000,001 - 7,000,000 1,165,501 – 1,631,702 9,200 2,145 6,000 1,399
More than 7,000,000 More than 1,631,702 9,600 2,238 6,600 1,538
18 Utilities
Scheduled Waste Treatment Rates
Kualiti Alam Sdn. Bhd. is the designated company providing off-site scheduled waste treatment disposal services in
Peninsular Malaysia. Its waste management centre is located at Bukit Nanas in Negeri Sembilan. For non-scheduled wastes,
collection and disposal rates vary according to location and contractor.
T Pesticide Wastes
Insecticides, fungus and weed killers, rat poison, etc
X Inorganic Wastes
Acids, alkaline, sodium hypochlorite, inorganic salts, metal hydroxide sludge, chromate and cyanide
waste, etc.
Z Miscellaneous
Medicine wastes, lab-packs, asbestos wastes, mineral sludges, isocyanates (MDI,TDI), batteries, etc.
Utilities 19
Inorganic Waste for Direct Landfill
Packaged Waste* Waste in Bulk
Waste Group per tonne / per pallet per tonne / per pallet
RM US$ RM US$
X/Z 495 115 450 105
Encapsulation
Packaged Waste*
Waste Group (Z) per tonne / per pallet
RM US$
Contaminated Crushed Drum and Other Contaminated Waste 1,500 350
Cementation
Packaged Waste*
Waste Group (Z) per tonne / per pallet
RM US$
Dry Cell Batteries and Other Miscellaneous Waste 900 210
*Note: Packaged waste refer to wastes packed in standard 200-litre drums or 1m3 PP Bags.
Transportation Rates
Per Pallet (RM)
Per Metric
1st Tier 2nd Tier Tonne
KM STATE
min. 18 pallet min. 18 pallet
RM US$ RM US$ RM US$
114 Negeri Sembilan 52.88 12.33 26.44 6.16 66.10 15.41
248 Kuala Lumpur 59.73 13.92 29.87 6.96 74.66 17.40
(Wilayah Persekutuan)
274 Melaka 60.71 14.15 30.36 7.08 75.89 17.69
374 Selangor 65.61 15.29 32.80 7.65 82.01 19.12
652 Perak 79.32 18.48 39.66 9.24 99.14 23.11
722 Johor 82.25 19.17 41.13 9.59 102.82 23.97
760 Pahang 84.21 19.62 42.11 9.82 105.26 24.54
1050 Pulau Pinang 113.59 26.47 56.79 13.24 141.98 33.10
1152 Terengganu 180.17 42.00 90.09 21.00 225.22 52.50
1166 Kedah 181.15 42.23 90.58 21.11 226.44 52.78
Kedah (Kulim) 142.24 33.16 71.12 16.58 177.80 41.45
1190 Kelantan 183.11 42.68 91.56 21.34 228.89 53.35
1240 Perlis 184.09 42.91 92.04 21.45 230.11 53.64
Note: For waste on pallets, the rates are quote in 2 tiers. The 1st tier is for a minimum of 18 pallets and the 2nd is for any pallet above the
minimum 18 pallets in the same consignment.
20 Utilities
Telecommunications Rates
Package and pricing
The package are terms ‘BIZ’ developed specially for businesses and associated numbers indicate the download speeds.
UniFi Business offers 3 packages, illustrated in below table :
Utilities 21
Telecommunications Rates
UniFi has launched BIZ30 (Dynamic IP) and BIZ50 (Dynamic IP) since 16th February 2011. Refer table below for package
details:
• FLAT RATE 3sen/min to TM fixed lines • FLAT RATE 3sen/min to TM fixed lines
nationwide nationwide
Voice • FLAT RATE 12sen/min to all mobile and • FLAT RATE 12sen/min to all mobile and
other fixed lines nationwide other fixed lines nationwide
• Fax rates follow above call rates. • Fax rates follow above call rates.
• iTalk International Call (IDD) rates. • iTalk International Call (IDD) rates.
(International Call activation is upon (International Call activation is upon
request) request)
• Favourite 5 : • Favourite 5 :
• FREE to TM fixed lines nationwide • FREE to TM fixed lines nationwide
• 9sen/min to other numbers nationwide • 9sen/min to other numbers nationwide
• One time Installation Fee payable over 5 • One time Installation Fee payable over 5
FREE •
months (Waived for a limited period only)
WiFi Business Gateway •
months (Waived for a limited period only)
WiFi Business Gateway
• DECT Phone • DECT Phone
• Monthly Call up to RM 50 • Monthly Call up to RM 50
• 10GB Web Hosting with customised domain • 10GB Web Hosting with customised domain
(.com, .com.my, .net, .net.my, .org, .org.my) (.com, .com.my, .net, .net.my, .org, .org.my)
• 1 x TM WiFi ID • 1 x TM WiFi ID
• 2GB E-Mail with domain @unifi.my • 2GB E-Mail with domain @unifi.my
• 1 x Infoblast account • 1 x Infoblast account
22 Utilities
UNIFI Installation
FTTH Setup
• Voice for UniFi on FTTH will be served via
ONU
• IPTV & Internet (WiFi) only will be
delivered via RG/BG (with TR069
capability)
• Voice can be offered both via Existing
PSTN Infra and UniFi Infra. Voice served
from ONU will be given a new PSTN
number, while maintaining the existing
PSTN number on existing copper
• Installation time for fibre installation in
landed properties will take between 5-8
hours
• Refer diagram FTTH setup below:
VDSL2 Setup
• Voice for UniFi on VDSL2 will be served
via VDSL2 modem
• IPTV & Internet (WiFi) will be delivered via
RG (with TR069 capability)
• High rise buildings utilising Very High
Speed Digital Subscriber Line 2 (VDSL2)
technology will be between 2-3 hours to
install
• Refer diagram FTTH setup below:
Internal Setup
• Internal setup can be classified under
standard and optional installation
• The illustration below shows the
maximum cable length allows for internal
cabling purpose:
Standard Installation
• Standard installation is defined as the
normal installation process that is carried
out by TM or its Authorised Contractors
for UniFi service installation
• Standard installation are:
i. < 15m of fibre cable FTB - BTU
ii. < 15m of RJ45 cable BTU – RG – STB/
PC
iii. < 15m of RJ11 cable BTU – DECT
Phone
iv. < 30m Raceway (casing for wiring)
• The illustration below shows the
maximum cable length allows for internal
cabling purpose:
Utilities 23
UNIFI Installation
Optional Installation
• Optional installation refers to installation
activity that is not covered under the
scope of the standard installation
provided
24 Utilities
Transportation Costs
Haulage
Road Tolls FAF Total
Rates
MELAKA (Air Keroh Industrial Area) 1,762.00 103.40 285.27 2,150.67 506.04
Transportation Costs 25
Courier Service Rates
Documents Merchandise
Max.
Destination
First 500 gm Next 500 gm First 500 gm Next 500 gm Weight
Country
Limit (kg)
RM US$ RM US$ RM US$ RM US$
Australia 60 14 15 3 75 17 14 3 20
Germany 70 16 20 5 100 23 19 4 23
Japan 47 11 12 3 64 15 15 3 30
UK 70 16 20 5 100 23 15 3 20
USA 65 15 20 5 100 23 20 5 No Limit
Source : Poslaju Malaysia (www.poslaju.com.my)
Australia USA
Perth Minimum 113.00 26.34 New York Minimum 165.00 38.46
Normal 16.40 3.82 Normal 30.89 7.20
45 13.00 3.03 45 24.89 5.80
250 11.08 2.58 100 24.50 5.71
500 10.46 2.44 200 22.88 5.33
300 20.95 4.88
Sydney Minimum 113.00 26.34 400 20.73 4.83
Normal 20.05 4.67 500 19.68 4.59
45 15.74 3.67 4314 300 18.45 4.30
250 12.19 2.84 4314 500 17.94 4.18
500 11.72 2.73 4314 1000 17.35 4.04
Germany 4416 100 18.11 4.22
4416 500 17.53 4.09
Cologne/ Minimum 150.00 34.97
4416 1000 15.99 3.73
Frankfurt Normal 33.07 7.71
Hamburg/ 45 25.95 6.05 West Coast Minimum 165.00 38.46
Stuttgart 250 15.36 3.58 Normal 29.24 6.82
45 23.08 5.38
JAPAN
100 22.88 5.33
Osaka/Tokyo Minimum 113.00 26.34 200 21.23 4.95
Normal 18.91 4.41 300 19.33 4.51
45 14.73 3.43 400 19.11 4.45
500 18.03 4.20
KOREA
4314 300 16.78 3.91
Seoul Minimum 113.00 26.34 4314 500 16.26 3.79
Normal 20.93 4.88 4314 1000 15.69 3.66
45 16.25 3.79 4416 100 16.53 3.85
UK 4416 300 16.14 3.76
4416 1000 14.02 3.27
London Minimum 150.00 34.97
Normal 35.63 8.31
45 27.87 6.49
250 15.68 3.66
*SCR=Specified Cargo Rates
Item No. 4314 - Electronic components (fabricated for electronic computers, auxiliary machines)
Item No. 4416 - Automobile radios, dictation machines, hearing aids, records, recording tape, recording wire, radios,
televisions, sound recording sets, electric appliances, lighting fixtures, enamelled wire, insulated wire,
telephone apparatus, telegraph apparatus, teletype apparatus, electronic tubes, semi-conductors.
26 Transportation Costs
Living in Malaysia
Apartments/Condominiums
1-bedroom 1,600 – 2,500 373 – 583
2-bedroom 2,200 – 7,500 513 – 1,748
3-bedroom 3,500 – 12,500 816 – 2,914
Sources: Malaysian International Chamber of Commerce & Industry (MICCI)
Green Fees
- Weekdays 47.70 - 350 11.12 – 81.59
- Weekends 79.50 - 495 18.53 – 115
There are more than 40 international schools registered with the Ministry of Education, Malaysia. These schools are located
in the federal territories of Kuala Lumpur and Labuan, and the states of Johor (Johor Bahru), Kelantan (Kota Bharu), Melaka
(Malacca), Negeri Sembilan (Mantin), Pahang (Kuantan), Penang (island), Perak (Ipoh), Sabah (Kota Kinabalu) and Sarawak
(Kuching).
The fees shown below are from a cross-section of the schools and are calculated for a whole year.
Living in Malaysia 27
International School Fees
Facilities Fee
New Entry 2,900 676
Monthly Fee 50 12
28 Living in Malaysia
International School Fees
Hotel Rates
Single / Double
RM* US$*
Kuala Lumpur
5-Star Hotel 278.19 64.85
4-Star Hotel 218.47 50.93
3-Star Hotel 159.69 37.22
Penang
5-Star Hotel 223.71 52.15
4-Star Hotel 218.11 50.84
3-Star Hotel 134.36 31.32
*Inclusive of 10% service charge and 5% government tax.
Source: Malaysian Association of Hotels – www.hotels.org.my
Living in Malaysia 29
Health Care
Initial
Item
RM US$
Consultation only
Consultation with examination 35.00 – 125.00 8.16 – 29.14
Consultation with examination and treatment plan
Consultation after stipulated hours Up to 50% above the usual rate
Initial
Item
RM US$
Consultation only
Consultation with examination 35.00 – 145.00 8.16 – 33.80
Consultation with examination and treatment plan
Consultation after stipulated hours Up to 50% above the usual rate
Average Consultation Fees charged by Physicians, Paediatricians and Psychiatrists (Specialist Fee)
Initial Follow-up
Item
RM US$ RM US$
Consultation only
Consultation with examination 80.00 -235.00 18.65– 54.78 40.00 – 105.00 9.32 – 24.48
Consultation with examination and treatment plan
Consultation after stipulated hours Up to 50% above the usual rate
Per night
Category of Ward
RM* US$*
Single Bedded 230 – 280 53.61 – 65.27
2-Bedded 150 – 168 34.97 – 39.16
4-Bedded 95 – 118 22.14 – 27.51
Domestic Help
Per month
Category of Ward
RM US$
Servant (foreign maid, full-time) 800 – 1,100 186 - 256
Driver (basic) 1,800 – 2,000 420 - 466
30 Living in Malaysia
Public Transport
RM US$
Taxi Fares
On Meter (by kilometre) 3.00 0.70
- For the first 1 km 0.25 0.06
- For every subsequent 200m
Radiophone Charges
- For every taxi call 2.00 0.47
- All luggage placed in the boot free free
Living in Malaysia 31
Eating Out in Malaysia
Prices quoted are for the city of Kuala Lumpur and would generally be lower for other locations in Malaysia.
RM US$
A lunch at a food court 8 - 10 1.86 – 2.33
A lunch at a restaurant in a 5-star hotel 60 – 100 13.99 – 23.31
Burger King (Whopper®) ala carte 10.95 2.55
KFC (Snack plate) 11.90 2.77
Pizza (12-inch) 34.80 – 40.30 8.11 – 9.40
Sushi set meals 18.90 -21.90 4.41 – 5.10
Kuala Lumpur is ranked as the best shopping city in Southeast Asia by Globe Shopper Index, cementing the capital city’s
position as a shopping paradise. It combined low prices with a good range of products in a large number of stores.
Product RM US$
A pair of New Balance shoes 173 - 469 40 - 109
100 ml of Bvlgari EDT for men 190 -240 44 - 56
50 ml of Calvin Klien EDT for women 160 – 230 37 – 54
Nikon D3100 2,198 512
Samsung Galaxy S 5 2,149 - 2,399 501 - 559
Apple iPad Mini – WiFi & Cellular 1,279 - 2,679 298 - 624
Prices in supermarkets
Product RM US$
A can of Coke 2.27 0.53
A pack of cigarettes Marlboro (premium 20s) 14.00 3.26
A bottle of wine (Mid-Range) 50.00 11.66
A bottle of mineral water (1.5 litre) 2.35 0.55
A loaf of Fresh White bread (500g) 3.13 0.73
Non-dutiable Goods
32 Living in Malaysia
Useful Addresses
Relevant Organisations
Useful Addresses 33
MIDA State Offices
JOHOR PERAK
Malaysian Investment Development Authority Malaysian Investment Development Authority
No.5, Level 13 Level 4, Perak Techno Trade Centre (PTTC)
Menara Tabung Haji Bandar Meru Raya
Jalan Ayer Molek Off Jalan Jelapang
80000 Johor Bahru P.O.Box 210, 30720 Ipoh
Johor Darul Ta’zim Perak Darul Ridzuan
Malaysia Malaysia
Tel : (607) 224 5500 / 226 5057 Tel : (605) 5269 962 / 961
Fax: (607) 224 2360 Fax: (605) 5279 960
E-mail: johor@mida.gov.my E-mail: perak@mida.gov.my
34 Useful Addresses
MIDA’s Worldwide Network
Headquarter
CHINA Osaka
Shanghai Director
Consul (Investment) Malaysian Investment Development Authority
Consulate General of Malaysia Mainichi Intecio 18F
Units 807-809, Level 8 3-4-5 Umeda, Kita-ku
Shanghai Kerry Centre Osaka 530-0001, Japan
No. 1515, Nanjing Road (West) Tel : (816) 6451 6661
Shanghai, 200040, Fax: (816) 6451 6626
People’s Republic of China E-mail: midaosaka@mida.or.jp
Tel : (8621) 6289 4547
Fax: (8621) 6279 4009 REPUBLIC OF KOREA
E-mail: midash@mida.org.cn Counsellor (Investment)
Embassy of Malaysia (Malaysian Trade and Investment Centre)
Guangzhou Level 17, Standard Chartered Bank Korea Limited Building
Director 47, Jongro, Jongro-gu,
Malaysian Investment Development Authority Seoul 110-702, Republic of Korea
Unit 1804B-05 Tel : (822) 733 6130 / 6131
CITIC Plaza Office Tower Fax: (822) 733 6132
233 Tianhe Be Road Guangzhou E-mail: midasel@chollian.net
510610, People’s Republic Of China
Tel : (8620) 8752 0739 SINGAPORE
Fax: (8620) 8752 0753 Director
E-mail : midagz@mida.org.cn Malaysian Investment Development Authority
No. 7, Temasek Boulevard
Beijing 26 – 01, Suntec Tower One
Counselor (Investment)/Director Singapore 038987
Embassy of Malaysia (Investment Section) Tel : (65) 6835 9326 / 9580 / 7069
Malaysian Investment Development Authority Fax: (65) 6835 7926
Unit C,12th Floor, Tower A, Gateway Plaza E-mail: mida@midasing.sg
No.18 Xiaguangli, East Third Ring North Road
Choayang District, 100600 Beijing TAIWAN
People’s Republic Of China Director (Investment)
Tel : (8610) 8440 0071/0072 Malaysian Friendship & Trade Centre
Fax: (8610) 8440 0076 Malaysian Investment Development Authority
E-mail : zukepli@mida.gov.my 12th Floor, Suite A, Hung Kuo Building
No.167, Tun Hua North Road
INDIA Taipei, 105, Taiwan
Consul (Investment) Tel : (8862) 2718 6094/886 /2713 5020
Consulate General of Malaysia (Investment Section) Fax: (8862) 2514 7581
81 & 87, 8th Floor E-mail: midatpe@ms18.hinet.net
3rd North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (E) UNITED ARAB EMIRATES
Mumbai 400051, India Consul (Investment)
Tel: (9122) 2659 1155/ 1156 Consulate General of Malaysia (Investment Section)
Fax: (9122) 2659 1154 Unit 2205, 22nd Floor, Tower A
E-mail : midamumbai@mida.ind.in Business Central Tower, Dubai Media City
P.O Box 502876
Dubai
United Arab Emirates
Tel : (9714) 4343 696 / 697
Fax: (9714) 4343 698
E-mail: mida@midadubai.ae
Useful Addresses 35
MIDA’s Worldwide Network
EUROPE ITALY
Consul (Investment)
FRANCE Consulate of Malaysia (Investment Section)
Director 2nd Floor, Via Albricci 9
Malaysian Investment Development Authority 20122 Milan (MI)
42 Avenue Kleber Italy
75116 Paris Tel : (3902) 8909 382 4
France Fax: (3902) 8909 545 418
Tel : (331) 4727 3689 / 6696 E-mail: midamln@tin.it
Fax: (331) 4755 6375
E-mail: mida.paris@wanadoo.fr SWEDEN
Economic Counsellor
GERMANY Embassy of Malaysia
Frankfurt Karlavaegen 37
Consul Investment P.O. Box 26053
Consulate General of Malaysia S-10041 Stockholm
(Investment Section) Sweden
Level 17, Kastor Tel : (468) 791 7942
Platz der Einheit 1 Fax: (468) 791 8761
60327 Frankfurt am Main E-mail: mida@malemb.se
Germany
Tel : (4969) 7680 7080 UNITED KINGDOM
Fax: (4969) 7680 708-20 Director
E-mail: info@mida-frankfurt.de Malaysian Investment Development Authority
17, Curzon Street
Munich London W1J 5HR
Director United Kingdom
Malaysian Investment Development Authority Tel : (4420) 7493 0616
6th Floor, Bürkleinhaus Fax: (4420) 7493 8804
Bürkleinstrasse 10 E-mail: midalondon@investmalaysia.co.uk
80538 Munich
Germany
Tel : (4989) 2030 0430
Fax: (4989) 2030 0431-5
E-mail : midamunich@aol.de
36 Useful Addresses
Published by:
MALAYSIAN INVESTMENT DEVELOPMEMNT AUTHORITY
Malaysian Investment Development Authority
MIDA Sentral
No.5, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur, Malaysia
Tel : (603) 2267 3633
Fax : (603) 2274 7970
E-mail : investmalaysia@mida.gov.my
Website : www.mida.gov.my