Common Letter of Recommendation

Dear Recommenders:
The Common LOR is intended to save you valuable time by providing a single set of recommendation questions. This allows you to use the
same answers for multiple letter submissions, alleviating the workload of having to answer different questions for each school multiple times.

Please follow the steps below in filling out the Common LOR:
1. Save this template to your computer. PLEASE NOTE: To ensure that you do not accidentally lose any entered form data, please save
the template to your computer first and avoid completing the template online within your browser.
2. Complete the template offline and save a final version of the file to your computer.
3. Once you have completed your recommendation – please refer to specific school instructions on how to submit. Each school will have
different requirements, i.e., upload to a site, attach to email, etc. It is important to follow the school instructions directly.
Section 1: Recommender Information

Prefix Mr.

First (Given) Name Kishore

Middle Name Babu

Last (Family) Name/ Guthula

Surname

Current Organization Reliance Jio Infocomm Limited

Current Position/Title Manager – Projects & Procurement

Industry Telecommunication Services

Street Address Reliance Corporate Park, MIDC Industrial Area, Ghansoli

City Navi Mumbai

Country India

State/Province Maharashtra

Postal Code 400701

Telephone Number +91 9082962308

(including country code)

Email Address kishore.guthula@ril.com

Alternative email
(Optional)

(If you are using your

personal email account for
this recommendation, please
enter your work email
address, which may be used
as a verification of your
identity if the applicant is
admitted.)

Context of Relationship Other

If other, please explain Client

Nature of Relationship Client/Customer

If other, please explain

How long have you known Years 2 Months 5

the applicant?
During which period of From 08/2017 To (mm/ Present
time have you had the (mm/ yyyy)
most frequent contact with yyyy)
the applicant?

Please enter name of

school affiliated with:

Please select the option Not affiliated

the most closely matches.

If other please explain.

May we contact you Yes

regarding this applicant?

Did you use a translator? No

Section 2: Leadership Assessment Grid

In this section, you will find 12 competencies and character traits that contribute to successful leadership. The
competencies and character traits are grouped into five categories:
- Achievement
- Influence
- People
- Personal Qualities
- Cognitive Abilities

For each competency, please select the one button that corresponds to the behavior that you have seen the
applicant most consistently exhibit. We acknowledge that all applicants have both areas of strength and areas of
needed development. Your candid and honest appraisal will assist in evaluation of the applicant. Please assume
that each level builds upon behaviors described in the previous level.

Achievement

Initiative No basis for judgment

Reluctant to take on new tasks, waits to be told what to do, defers to
Acts ahead of need/
others
anticipates problems
Willing to step in and take charge when required to do so
Takes charge spontaneously when problem needs attention
Volunteers for new work challenges, proactively puts in extra effort to
accomplish critical or difficult tasks
Proactively seeks high-impact projects, steps up to challenges even when
things are not going well

Results Orientation No basis for judgment

Focuses on and drives
toward delivering on goals,
objectives, and
performance improvement.
Focuses on fulfilling activities at hand, unsure how work relates to goals
Takes actions to overcome obstacles to achieve goals
Independently acts to exceed goals and plans for contingencies
Documents activities and outcomes to learn from past, introduces
incremental improvements to raise the effectiveness of team
Invents new approaches with measurably better results, works to deliver
best-in-class performance improvements
Influence
Communication,
Professional Impression
& Poise
Delivers messages and
ideas in a way that
engages an audience and
achieves buy-in; uses
listening and other
attending behaviors to
reach shared
understanding; remains
calm and measured even
in time of crisis or conflict
Influence and
Collaboration
Engages and works with
people over whom he/she
has no direct control
No basis for judgment
Struggles to get point across, neglects to understand audience’s input or
perspective, lacks confidence and gets flustered under pressure
Works to get point across, acknowledges feedback, reframes statements
when necessary to make clearer, speaks politely, remains composed in
known circumstances
Presents views clearly and logically structures content for a broad
audience, listens and responds to feedback, prepares in advance to
appear confident, leaves a positive and professional impression, responds
confidently in unfamiliar situations
Uses tailored language that appeals to specific groups, restates what
others have said to check for understanding, comes across as confident,
responds rapidly and strongly to crisis, looked to for advice and guidance
Structures content for senior-level meetings, maintains composure when
challenged, solicits opinions and concerns, discusses them openly and
adjusts communication, when in strong conflict or crisis, remains cool
under pressure, channels strong emotion into positive action
No basis for judgment
Does not seek input and perspective of others
Accepts input from others and engages them in problem solving
Seeks first to understand perspectives of others, takes actions to gain
their support for ideas and initiatives
Uses tailored approaches to connect with others, influence, and achieve
results
Uses tailored influence approaches to create and leverage a network of
strategically chosen individuals to improve collective outcomes
People

Respect for Others No basis for judgment

Unwilling to acknowledge others’ points of view
Acknowledges the value of
others’ views and actions Open to considering others’ views when confronted or offered
Invites input from others because of expressed respect for them and their
views
Praises people publicly for their good actions, ensures that others’
opinions are heard before their own
Uses empathy and personal experience to resolve conflicts and foster
mutual respect, reinforces respect with public praise when individuals
solicit and use input from others

Team Leadership No basis for judgment

Struggles to delegate effectively (e.g. micromanages), does not organize
Manages and empowers a
activities or provide appropriate information to complete tasks
team of direct reports or
peers on project based Assigns tasks and tells people what to do, checks when they are done
teams (includes virtual
Solicits ideas and perspectives from the team, structures activities, holds
teams)
members accountable
Actively engages the team to develop plans and resolve issues through
collaboration, shows the impact of individual/team contributions
Recruits others into duties or roles based on insight into individual
abilities, rewards those who exceed expectations, provides strong
organizational support

Developing Others No basis for judgment

Focuses only on one’s own growth, critical of others’ efforts to develop
Helps people develop their
performance and ability Encourages people to develop, points out mistakes to help people
over time develop and praises them for improvements
Gives specific positive and negative behavioral feedback to support the
development of others
Provides overarching practical guiding principles and recommendations
that are applicable in multiple situations to direct or focus efforts on
specific areas of development
Identifies potential in others, inspires others to develop by providing
feedback, mentoring/coaching, and identifying new growth opportunities
as well as supporting their effort to change
Personal Qualities

Trustworthiness/Integrity No basis for judgment

Follows the crowd, takes path of least resistance, gives in under pressure
Acts consistently in line
with or follows explicit Acts consistently with stated intentions, values, or beliefs when it is easy
values, beliefs or to do so
intentions
Acts spontaneously and consistently with stated intentions, values, or
beliefs despite opposition
Initiates actions based on values or beliefs even though the actions may
come with reputational risk, demonstrates the values of the team or
organization publicly
Demonstrates high personal integrity even at personal cost, holds people
accountable to the team or organizational values

Adaptability/Resilience No basis for judgment

Prefers existing ways of doing things, fears failure, becomes anxious
Adapts to changing
under challenging situations
demands and
circumstances without Adapts to new methods and procedures when required to do so, remains
difficulty. Maintains calm calm in unfamiliar situations until confronted with obstacle
optimism in the face of Champions adoption of new initiatives and processes, exhibits level-
challenge, problems, or headedness in most environments including challenging ones, persists
apparent failure until obstacle is overcome
Seeks out disruptions as an opportunity for improvement, remains
optimistic and forward-looking in difficult situations that may result in
failure
Energized by projects with high uncertainty but potential for high reward,
seeks to be the first into unknown or unfamiliar situations, welcomes
learning opportunities created by failure, learns from mistakes and
rebounds quickly from setbacks

Self-Awareness No basis for judgment

Lacks awareness of how he/she is perceived, denies or offers excuses
Aware of and seeks out
when confronted
additional input on own
strengths and weaknesses Acknowledges fault or performance problem when confronted with
concrete example or data
Describes own key strengths and weaknesses accurately, welcomes
feedback from others and discusses opportunities to change with select
individuals
Actively seeks out feedback to explicitly address desired improvement
areas or build on strengths, explores reasons for problems openly,
including own faults
Seeks out challenging and potentially risky experiences to improve,
identifies and engages with resources—people, processes, or content—to
maximize strengths or mitigate weaknesses
Cognitive Abilities

Problem Solving No basis for judgment

Avoids problems, when faced with problems, sticks to what worked
Frames problems,
before, or chooses an obvious path
analyzes situations,
identifies key issues, Offers solutions when the risk is low, focuses on immediate, short-term
conducts analysis on the implications instead of the big picture
issues, and produces Looks beyond the obvious, identifies and focuses on the critical
acceptable solution information needed to understand a problem, identifies root cause(s), and
comes up with reasonable solutions
Gathers and analyzes key information using complex methods or several
layers deep, integrates perspectives from a variety of sources to arrive at
unexpected but practical and effective solutions
Applies logic to break complex problems down into manageable parts or
sub-problems, solves tough and interconnected problems and can explain
how the pieces are connected

Strategic Orientation No basis for judgment

Focuses on completing work without understanding implications
Thinks beyond one’s span
of control and into the Understands immediate issues or implications of work or analysis
future to reshape the
Develops insights or recommendations within area of responsibility that
approach or scope of work
have improved near-term business performance.
Develops insights or recommendations within area of responsibility that
have shaped team/organization strategy and will have impact on long-
term business performance
Develops insights or recommendations beyond area of responsibility with
impact on long-term business strategy and performance

Is there anything about

your ratings on which you
would like to comment?
(Optional)
Based on your Unable to assess
professional experience,
Below average
how do you rate this
applicant compared to her/ Average
his peer group?
Very good (well above average)
Excellent (top 10%)
Outstanding (top 5%)
The best encountered in my career

Overall, I… Do not recommend this applicant

Recommend this applicant, with reservations
Recommend this applicant
Enthusiastically recommend this applicant
Section 3. Recommendation Questions

1. Please provide a brief description of your interaction with the applicant and, if applicable, the applicant’s role
in your organization. (Up to 50 words)

I belong to the Purchase & Projects group at Reliance Jio, handling purchase of all electronic and electrical
equipments. I’ve known Ms. Pranita since January 2017 as a Sales Executive from L&T - vendor to RIL. We interact
on weekly basis to review order statuses, future requirements, and critical deliverables.
2. How does the performance of the applicant compare to that of other well-qualified individuals in similar roles?
(E.g. what are the applicant’s principal strengths?) (Up to 500 words)

Ms. Pranita is one of the youngest and most accomplished sales team members from across the vendor network
(manufacturers & service providers) that we source from.

We do substantial business with L&T, and throughout these business dealings, our interaction spans right from
RFP, techno-commercial negotiations, goods receipt, all the way to payment release. Most vendors have
function-wise teams with each subject-matter-experts handling respective areas. But in her case, Pranita manages
all these facets single-handedly.

Pranita is required to interact with many different groups from our company – covering engineering, procurement,
project planning, site-construction, supply chain and finance. She comprehends and prioritizes our requirements
and translates them seamlessly to her back-end teams.
Besides, we also find dealing with Pranita more comfortable as compared to that with her predecessors.

In addition to this, she has strong people management skills. Since we have a pan India presence, covering around
400 locations across India, Pranita is required to interact with the concerned teams at these sites, with the nature of
these interactions being vastly diverse. However, she seems to manage this without hiccups.

Considering the fast turn-around from her backend teams, it appears that she has a good hold on her internal teams
as well.

One thing that I have noticed is Pranita uses her knowledge and experiences optimally to arrive at solutions.
We had acquired an old data centre which comprised of a large number of switchboards. This data centre was not
functional for some time. We approached L&T for its revamp. Pranita got the complete data centre set-up studied
through her team. After analysing the reports & performing a cost-benefit analysis, she suggested an optimal
solution. Instead of going for a complete revamp, she suggested grouping the switchboards into two categories -
one which could be retrofitted and maintained without significant investments and the other which needed to be
replaced totally with new switchboards due to significantly higher maintenance cost.
This demonstrated that in spite of her primary role being Sales, Pranita keeps our best interests in mind, something
that is rare in today’s competitive world.
3. Describe the most important piece of constructive feedback you have given the applicant. Please detail the
circumstances and the applicant’s response. (Up to 500 words)

Even though Ms. Pranita is good at her work, she used to be sensitive in her dealings. Sometimes professional
work demands toughness and being outspoken. Being sensitive doesn’t help in certain situations. I also found that
sometimes, Pranita wasn’t assertive towards many of our teams. Her intention was to meet our entire requirement
without any compromise and to not disappoint anyone. While, she tried to do everything in her capacity, but at times
it didn’t help in bringing out the desired results.
There was one such incident when an individual from our side got upset with her, thinking that she had not resolved
a critical issue. She got very nervous and worried, but didn’t speak a word and took the ownership. Later I came to
know that she wasn’t even apprised of that issue.

Sensing that, I advised her that sometimes it is best to keep emotions away at work and be more objective. I
suggested her to find a fine balance and trade-off between the satisfaction of customer demands and the availability
of resources at her end.

In 3 years, she’s changed her approach and I can see that she now faces any situation with calmness and also tries
to pacify the client with logical reasoning. She has made a concrete effort to be more assertive. She now uses
data-backed reasoning to substantiate her viewpoint during conflicts. For example, to avoid her service-team idling
at site, she recently introduced a checklist to ensure that the pre-requisites are completed at sites in totality before
deputing the service teams.
She doesn’t shy away from confronting and discussing the constraints/possibilities and suggests rational and viable
solutions; thus ensuring our requirements are met in the best possible way. Her zest for fulfillment and commitment
to customers’ interests remains unshaken. From being nervous and scared, she’s now adept at handling our
requirements confidently.
4. Is there anything else we should know? (Optional)

I see a great amount of potential in Ms. Pranita. I highly recommend her for an MBA from your school as it would
provide her a perfect platform to achieve greater heights in her career.