Task-1:

Identify and research a company or an organization that is undergoing change in

recent past. First, you should provide a summery on the organizational profile,
including the activities and the scale of operations.

1. Introduction:
Dutch Bangla Bank (Dutch) is a Bangladesh based commercial bank that offers
banking and financial services. Its services include corporate banking, retail banking,
deposit services, loans and Internet banking. The bank primarily operates in
Bangladesh, where it is headquartered in Dhaka. Dutch-Bangla Bank started operation
is Bangladesh's first joint venture bank. The bank was an effort by local shareholders
spearheaded by M Sahabuddin Ahmed (founder chairman) and the Dutch company
FMO. The company recorded revenues of BDT4,818.5 million (approximately $71.2
million) in the fiscal year ended December 2009, an increase of 32.4% over 2008. Its
net profit was BDT1,137.7 million (approximately $16.8 million) in fiscal 2009, an
increase of 38.5% over 2008.

Products & Services:

DBBL was the first bank in Bangladesh to be fully automated. The Electronic-
Banking Division was established in 2002 to undertake rapid automation and bring
modern banking services into this field. Full automation was completed in 2003 and
hereby introduced plastic money to the Bangladeshi masses. DBBL also operates the
nation's largest ATM fleet and in the process drastically cut consumer costs and fees
by 80%. Moreover, DBBL choosing the low profitability route for this sector has
surprised many critics. DBBL had pursued the mass automation in Banking as a CSR
activity and never intended profitability from this sector. As a result it now provides
unrivalled banking technology offerings to all its customers. Because of this mindset,
most local banks have joined DBBL's banking infrastructure instead of pursuing their
own.

SMS (SMS Banking Service)

Online Banking
Islamic Banking
Our Other Services
Safe Custody (Locker)
Remittance
Selling & Buying of Foreign Currency
Standing Instruction
Travelers Cheque
SWIFT

Investment:

From the onset, the focus of the bank has been financing high-growth manufacturing
industries in Bangladesh. The rationale being that the manufacturing sector exports
Bangladeshi products worldwide. Thereby financing and concentrating on this sector
allows Bangladesh to achieve the desired growth. DBBL's other focus is Corporate
Social Responsiblity (CSR). Even though CSR is now a cliche, DBBL is the pioneer
in this sector and termed the contribution simply as 'social responsiblity'. Due to its
investment in this sector, DBBL has become one of the largest donors and the largest
bank donor in Bangladesh. The bank has won numerous international awards because
of its unique approach as a socially conscious bank.

There are some organogram by following which the Human Resource

Department and other Branches of the bank are maintained. Head Office
makes the organogram of Human Resource Division and Branch
Management Committee makes the organogram of Branch and one copy is
forward to the Head Office.

THE PREMIER BANK LIMITED

 ORGANOGRAM OF HUMAN RESOURCE DIVISION

MD

DMD

HUMAN RESOURCE DIVISION Training Institute

Faculty Members

Staffing Compensation Training

(Planning, & &
Recruitment, Administration Benefits Development
Selection, Posting,
Promotion)
THE PREMIER BANK LIMITED
ORGANOGRAM OF BRANCHES
 EVP & Manager

VP & Deputy Manager

FAVP & FAVP &

FAVP & In-charge of General Banking
In-charge of Foreign Exchange
In-charge of Investment Division
Division

EO FEO SEO SEO/EO SO/MTO FEO/SO

Record, Proposal/ FEO Clearing/A/C Clearing/
Import/Export Remittance/
Voucher, Return Correspondence/ SBS/ Import/Export Statement/ Vouchers
Voucher
CCS & CIB Return Supple Supplementary

SO/MTO FEO/SO MTO/JO

SO/MTO
Import/Visa Credit A/C Opening/Front Desk A/C Opening/Front Desk

EO/SO Officer Gr-1 Officer Gr-1

In-charge of Cash Division Cash Division Cash Division