Beruflich Dokumente
Kultur Dokumente
FINAL ACTIVITY
REPORT
8-ACP-KI-002
__________________
July 2010
European Commission
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8-ACP-KI-02. Final Project Report (Draft version)
Table of contents
1. Introduction! 3
3. Lessons learnt! 18
3.1. Using LED lights instead of CFL! 18
4. Recommendations! 19
4.1. Reduced need to define expert profiles when tendering service contracts! 19
4.2. Complex projects managed by a core group of experts rather than a single project
manager! 20
4.3. Lack of allocation for battery replacement! 20
4.4. It is advisable to create better synergies from good outcomes! 21
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1. Introduction
• Name: solar energy for the outer islands
• Location: Gilbert atoll, Republic of Kiribati. Central Pacific
• Duration: From 2001 to 2005. The projectʼs financial agreement (No. 6437/KI) started
on April 1st 2000
• Value:
Overall Budget Euros '000 AUD '000
• Key stakeholders:
I. Solar Energy Company of Kiribati, Ltd
II. Ministry of Works & Energy. Government of Kiribati.
III. Ministry of Finance. Government of Kiribati.
IV. Delegation of the European Commission in Fiji.
V. Energo/ICAEN Consortium
• Purpose:
I. The overall objectives of the project was to improve living standards on
outer islands and to reduce migration to the main island.
II. The project purpose was to provide a sustainable source of electricity for
rural households and maneabas (community centres).
III. The expected results were:
• More than 1,500 additional household solar energy systems installed
and functioning on outer islands of Kiribati
• Up to 133 PV systems installed in maneabas on outer islands
• SEC established as a commercially viable rural utility providing clean,
sustainable reliable and affordable energy to formerly unserviced areas
on remote outer islands
• Enhanced quality, availability and reputation of solar energy in Kiribati
and in the Pacific region
• Current status: At the time this report is written (July 2010) the project has already
been implemented and the solar systems operating for five years.
• Author: This report has been prepared by Marc Torra Griso, former Business
Management Expert and the person involved in implementing the project in Kiribati.
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consultant (BME - Marc Torra Griso) started by evaluating the existing accounting
system. Then prepared a strategy for the implementation of an Information
Management System (IMS) that considered not only the financial aspects of the
company, but also included the technical and logistics. Following this, he designed a
tailored application called RescoManager. Afterwards, he selected the most
appropriate standard application, as explained in {1.3.- Evaluation Report on the
Accounting Software}. The application finally chosen was MYOB. Then implemented
the standard application (MYOB), while continuing the structuring the information that
had to be entered into the tailored application (RescoManager). And finally defined
and implemented all the administrative procedures, which can be consulted in {4.2.-
compilation of administrative procedures}. With the procedures defined, and all the
documents outlining the new structure produced, the next step was to migrate
RescoManager 1 from MS Access into a more stable platform. The migration was
done in 2004 and for this purpose the company Software Factory Ltd of Fiji was
contracted.
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strong advise to closely monitor the parameters and if they are perform below the
threshold, then a subsidy will be required. Since the paper was written (2004) the
parameters have been systematically performing below the threshold, making not
possible for KSEC to allocate a provision for the future replacement of batteries.
• Activity 3.5. PV electrification service contract, with the purpose of providing specific
information that makes clear what the services provided by the SEC to the customer are,
and the fees policy related to these services. Results: The KSEC with assistance from
the consultant prepared {3.5.- General regulations for utility service contracts} and the
utility contract {3.5.- Utility contract SHS+Maneaba (I-Kiribati)}.
Task 4. Training
• Activity 4.1: Technical training program formulation
The training strategy was mostly based on three types of training:
1. Start-up training for all SEC staff in technical and business procedures.
This is the training that took place before installation started, and its main
purpose was to set the right foundations.
2. On the job training for the technical personnel. This training was carried
out during the installation of the PV systems;
3. Continuous training for all SEC staff. This is the training carried out once
installation was mostly completed, and operation and maintenance became
the main area were to focus attention. The training was based on issues
identified that needed to be strengthened.
The deliverables related to this activity
1. Installation
• The {4.1. Workshop Material - Solar Photovoltaic Systems Technical Training
Manual} was used as the main manual for training island technician on how
to install the equipment. The manual was written by Herb Wade under
funding from UNESCO.
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• The {7.2.- System inspection report} offers a comprehensive list of all the
issues identified after installation. The report formed the basis to train field
technicians on what mistakes were done during installation and how they
could be corrected
2. Operation, preventive maintenance and troubleshooting
• {4.1.- Workshop Material - Technical maintenance procedures for solar
systems} provides a list of all the technical procedures.
• {4.1.- Workshop Material - Administrative manual for island technicians}
provides an easy-to-understand description of all the administrative
procedures to be carried out in the outre islands.
3. Stock control
For the stock control the consultant (BME - Marc Torra Griso) implemented MYOB
Premier. The software application offers inventory management, among other
features. During the project implementation the SEC build a larger warehouse, and
moved all the stock to this new emplacement. The consultant assisted SEC to to
regular inventory checks, to make sure that the quantities for each item reflected in
MYOB were the same quantity available at the warehouse.
The only limitation of MYOB Premier is that it does not allow for multiple warehouse
management. This is why in 2007 the KSEC requested to the consultant to develop a
new version of RescoManager that among other things could manage not just the
warehouse in Betio but other warehouses in the outre islands. The new version of the
software will be ready by July 2010
4. Manufacturing
The deliverable {4.1.- Manufacturing strategy} describes the strategy for the
assembling of the controllers and converters into finished units. The training was
carried out by STE Birend Singh from Fiji.
5. User Training
For the user training the team contracted the services of Claudia Villalobos. For the
user training the Social Development Expert (SDE) developed the {4.1. Concept of
Solar support group} and a set of material that can be consulted at {4.1.- Workshop
Material - User training}.
• Activity 4.2: Management and administrative training (program formulation)
1. Management Training
The management training had three main components:
I. Training directly offered by the consultant: The management training
offered by the consultant was based on the collaborative writing of {4.2.-
Corporate Plan 2004-2007} and the design and implementation of all the
company business procedures and all related documents.
II. Training offered by third parties: this training was mostly offered by Tarawa
Technical Institute and it consisted on Management Accounting Principles
and Management Certificate in Supervisory Skills.
III. Travelling to Europe: During the travelling to Europe the general manager
at KSEC alongside with the SEE held the conference on “Sustainable
electrification of the outre islands of Kiribati”. The paper is attached under
the name 4.2.- Workshop Material - Europe Conference.
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2. Accounting
The accounting was computerised by implementing the three software applications:
(1) MYOB Premier, (2) MYOB Asset Management Pro, and RescoManager
3. Tender Dossier Specifications
According to the scope of work defined in the work plan, the training program for the
preparation of the tender dossier had to be focused on the following:
• System design according to energy requirements: the document prepared for
the training on system design for energy requirements was {4.2.- Workshop
Material - Technical design of PV systems}
• System specifications according to international standards: the document
used for training KSECʼs technical personnel on how to evaluate the bids is
the same used for the tender evaluation. This is {4.2.- System specifications
and evaluation criteria}
• EDF Procedures analysis: the training on EDF procedures was done using
the "Practical Guide to contract procedures financed by 8 EDF”
• Activity 4.3: Workshop (Supervision of the execution of the training programs)
Deliverables related to this activity are of two types: workshop schedules,
providing information on when a workshop was organised, who attended it, and
what were the subjects taught; and workshop reports, written after the workshop
and providing information on the results achieved and the evaluation.
a. Training of field technicians:
• On-the-spot training of field technicians started in August 2002. The training
focused on maintenance and troubleshooting of batteries. The training was
conducted in North Tarawa and attended by the technical staff at the
headquarters and the field technicians of North Tarawa.
• In-class training of field technicians started in South Tarawa in December
2002. The training covered basic concepts such as electricity and basic
mathematics and it was conducted by the Tarawa Institute of Technology.
• A second training was organised in South Tarawa in April 2003. The training
studied the components that constitute a solar system, their installation and
maintenance.
• A third training was organised in Marakei in June 2003. It was a hands-on
training on preventive maintenance and troubleshooting.
• A fourth training took place in North Tarawa in April 2004. During the
workshop 116 solar systems were installed. This hands-on training consisted
on (1) training for installers on the installation of the equipment, (2) training to
the distribution team on the logistics, (3) training to group leaders on
managing installation groups, (4) training to the operation manager on
managing all the installation.
• Subsequent trainings on installation took place when the equipment was
being installed.
b. Installation methodology
• A training of trainers on administrative procedures conducted by the
technical assistance took place in December 2004. The training was also
attended by field technicians from Abaiang. Once trained, the trainers (SEC
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staff) repeated the same workshop in TabNorth and TabSouth (March 2005),
Marakei (May 2005), Nounouti (May 2005), Nikunau (May 2005), Maiana
(May 2005), Makin and Butaritari (June 2005), Kuria, Aranuka and Abemama
(July 2005), and Onotoa (November 2005).
c. Administrative training of staff at the headquarters
• Administrative training to staff and management started in August 2002. The
training focused especially on Management issues, accounting principles and
practices, as well as in corporate and business planning.
• The main administrative training of staff at the headquarters was carried out
in March 2003. The training was attended by most staff at SEC and consisted
on the detailed explanation of all the administrative procedures.
• This training was complemented by several workshops held at the Tarawa
technical Institute on computing skills (Access, Excel,...) as explained in
{4.3.- Workshop Programme - Technical, Management & Administrative}.
• Workshop on RescoManager and administrative procedures for the staff at
the headquarters. The consultant held several training sessions on the use of
the RescoManager software, and the procedures to be followed at the
headquarters. The training was conducted by the BME in small groups
between January and April 2005.
• A training workshop for KSEC senior staff was held on design of maneabas
and other PV systems on February 2005.
• A workshop on auditing the fee collection took place in August 2005.
d. Manufacturing training
• Training on the design and manufacture of the Charge/Discharge Controller
for the new Solar Home Systems (SHS) started in December 2002.
• The manufacturing training continued in late 2003), this time more focused
on soldering and quality control.
• The training was continued by STE Birend Singh in March 2004. This time
was mostly focused on gaining the required skills to efficiently assembling
large quantities of components.
e. Advanced training of technicians
• The SEE (Jens Merten) and BME (Marc Torra Griso) alongside with a well
known consultant in the region (Herb Wade) conducted an advance training
to to technicians at the Center for Appropriate Technology Development
(CATD) in Fiji in April 2003. The report can be consulted at {4.3.- Workshop
Report - Advanced training CATD Fiji}.
f. Userʼs training
The execution of the user training had three main components: (I) Sensitisation
of the communities, (II) Creation of Solar Support Groups and (III) Special
training of target groups. For sensitising communities, the consultant trained
first a group of people that were meant to be come the trainers of the users, and
developed several material such as slides, videos, printed material, etc. The
document {4.3.- Workshop Report - Trainer Workshops on user training}
summarises the results achieved during the training of trainers workshop. The
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document {4.3.- Workshop Report - Pilot User training} summarises the results
achieved during the user training workshops.
g. Training on tender dossier specifications
Formal training on this subject was conducted during the sixth invoicing period
(December 2002) by the consultant (SEE - Achilleas Adamantiades) on Tender
Evaluation and procurement issues.
The compiled file with all the works programmes and its addendum can be consulted at
{5.2.- Compilation of annual work programmes}.
• Activity 5.3: Work plan and schedule
The detailed work plan can be consulted at {5.3.- Detailed work plan}. The work plan
schedule can be consulted at {5.3.- Work plan schedule}. The budget was done using a
spreadsheet called Consolidated work programme. The spreadsheet had been
programmed by the BME and it was used by the financial manager (Louisa Bitamatang) to
register all payments, and enter all the budget lines.
• Activity 5.4: Monitoring methodology
1. Installation monitoring methodology: The methodology used during installation has
been described in {5.4.- Installation methodology}. The strategy for installation was
based on the use of RescoManager and a spreadsheet that compiled in one single file
all the logistics information. Some samples of the information contained in the
spreadsheet can be consulted at {5.4.- Compilation of logistics documents}.
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The installation of the 96 maneaba systems took longer, mostly due to the increased
complexity of having a community and not just a family receiving it, but specially due to the
problems found in the racks, with holes that were not matching the solar panels.
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The graph above offers readings of the specific battery and water added for the solar
home system number UT00638, located in the island of Marakei.The readings tell us that
the battery was fully charged all the time, except on May 18th 2007, with cell 1 touching
the critical stage. On that day and the day before the weather was good, but as it can be
appreciate on the graph below, the reading of the voltage was zero for the first time since
the system was installed in 2004.
During the months just before this discharge the island technician had to add more water
than usual. Around 3.5 litres were added during the first 27 months of the PV system
operation, and another 3.5 litres were added just between October 06 and May 07.
All this and more has been recorded into RescoManager for each of the 2,100 solar
systems since the time the equipment was installed.
• Activity 8.2: Operation, servicing and follow-up
Measuring customer satisfaction is perhaps the best parameter to reflect how a company
is performing in terms of operation, service and follow-up. Customer satisfaction is one of
the questions that the island and village technicians have been asking to the utility
customers every time they visit ed a PV system for monitoring and maintaining it, and for
collecting the monthly fee. Once recorded in the monitoring sheet, the results are entered
into RescoManager. Since the installation of the equipment in 2004 until the time the
consultant updated his RescoManager datafile (mid 2009), the question has been asked
72,362 times or an average of 35 times per customer. The results are shown below:
2004 2005 2006 2007 2008 2009
Excellent 41% 36% 33% 44% 49% 60%
Very Good 38% 47% 34% 24% 30% 12%
Good 19% 14% 31% 29% 18% 27%
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From this information it can be said that customers are mostly satisfied with the service
offered by the company, and therefore that the project has achieved the desired results of
enhancing the quality, availability and reputation of solar energy in Kiribati.
• Activity 8.3: Financial monitoring
Financing monitoring covers two main aspects:
• The ability of the KSEC to charge a reasonable fee that covers all the costs of providing
the service,
• The level of arrears
If any of the two fail, then the company could end up in serious financial stress.
a. Reasonable fee:
In September 2009 the consultant prepared a report for the Board of Directors called
{KSEC - Allocations to revolving fund} and it has been included in the section for annexes.
The report explains that the monthly cost for operating and maintaining 100 Wp is $15,
while the basic fee charged by the company is $9 a month. As a result the utility service
offered by the KSEC has suffered a monthly operating loss of $15-$9=$6 for each 100 Wp
of installed capacity, which is equivalent to -$178,511. Nevertheless, when the operating
results for the utility business are estimated according to the financial statements of the
company, it shows an average profit of $18,371 per year instead of a loss of -$178,511.
This difference is due to the fact that the KSEC has not been allocating $7.95 a month for
each 100 Wp of installed capacity. This is: $15 - $7.95 = $7.05 < $9 something that
explains the profit. If this present situation continues, by the year 2012, when the company
needs $1,240,000 to replace all the batteries of the previous three projects and other key
components, the amount allocated ($52,500 to date) will not be enough and the continuity
of the utility service will be in seriously jeopardised.
b. Level of arrears: The table below is called operational report and it is a snapshot
produced by RescoManager that offers an overall picture of the company. As it can be
appreciated, the average arrears is 5.3 months, with the lowest arrears an Abemama (2.1
months) and the higher in TabSouth (11.1 months). This average arrears is relatively good
when compared with the arrears in other electrification projects in the Pacific, which are
typically in the order of 12 months. Nevertheless there is good room for improvement.
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Conclusions on task 8
The ability of the former consultant to know the financial and technical status of the 1,811
PV systems installed in 18 islands, five years after the project concluded, and by just
asking for a report that can be sent by email on the same day, proves that the project
effectively has a good monitoring system. It should be taken into account that in 2001,
when the consultant first arrived to Tarawa, it took the financial department one week to
provide a rough estimate of the arrears for 310 solar systems installed in 3 islands.
Operating PV systems: Furthermore, a project in rural electrification is successful if after 5
years at least 95% of the systems are still operating. From the 1,811 PV systems installed
in 2004, only 71 are “User Exempted”. The remaining 96.1% are operating, although a
good amount of them are disconnected or should be removed because of the arrears
accumulated by users. 1
User satisfaction: The user satisfaction in the report shows the percentage of users
dissatisfied with the service on the last monitoring. It should be noticed that this
percentage is higher to the ones offered when satisfaction is measured over the period
2005 to mid 2009. This shows that the increase in dissatisfaction could be caused by the
battery getting older and the PV systems being less reliable. For example, in an island
such as Aranuka , with a dissatisfaction rate of 23.8% the technical data shows that some
of the batteries are experiencing problems, mostly due to lack of proper maintenance by
the technician. These levels of dissatisfaction will increase as the PV systems get older
and the company does not have the financial resources to replace the batteries.}
1Most of the systems that appear as “User Exempted” in the report are from South Tarawa (Street Lights), or
North Tarawa, Kainaba, Nounouti and Marakei (old PV systems installed before 2004).
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3. Lessons learnt
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4. Recommendations
This chapter provides the consultantʼs recommendations on how future electrification
programmes can be improved. The recommendations given below are solely the
professional opinion of the consultant that prepared this report and by no means reflect the
opinions of the Consortium awarded with the contract, or of any other experts involved.
2Allocation was not done, although the consultant in charge of the previous project (Herb Wade) had insisted
several times on the importance to do so.
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1. To contribute to the social and economic development of rural Kiribati through the provision
of a financially viable, cost effective and reliable electricity supply to those rural situations
that provide the highest economic and social benefit.
6. New and Renewable Sources of Energy
1. To maintain an efficient, commercially orientated and financially independent solar energy
organisation, the Solar Energy Company (SEC) , which is able to install, maintain and
effectively manage solar photovoltaic systems, including system disconnection as necessary
and the setting / collection of a commercially based tariff / fee for service3 .
Nevertheless, the tariff has been kept at the same level since the utility service started
being provided in 1992. The current fee is not enough to allocate the required funds for the
battery replacement, and the company is not receiving a subsidy large enough to
compensate for the low fee.
During the period 2012 to 2014, just when the EDF10 project is being implemented, the
company will need $1,240,000 to replace the batteries. If when this happens Government
is not able to contribute with the required funds on time, the company will have to cease
charging a fee for the service, and it is quite likely that it will go bankrupt.
This is why immediate action is highly advised.
3 These statements can be consulted in deliverable: 1.1.- Report on the energy sector, page 9.
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5.1. Annexes
5.1.1. Budget
This annex offers resumed information on the funding utilised by the project.
• Minutes of the MTAC at 14.30 hrs, September 03, 2001, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 14.30 hrs, December 06, 2002, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 14.00 hrs, December 15, 2002, SEC Office, Betio, Tarawa.
• Minutes of the MTAC at 14.00 hrs, December 18, 2002, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 09.00 hrs, December 19, 2002, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0930 hrs, January 28, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0930 hrs, February 20, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0930 hrs, April 03, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0100 hrs, April 16, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0100 hrs, May 05, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0100 hrs, June 23, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0900 hrs, July 29, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0900 hrs, August 20, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 1000 hrs, September 23, 2003, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0900 hrs, January 19, 2004, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0900 hrs, January 27, 2004, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0930 hrs, February 10, 2004, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 0930 hrs, October 29, 2004, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 1030 hrs, November 25, 2004, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 1030 hrs, January 12, 2005, SEC Office, Betio, Tarawa
• Minutes of the MTAC at 1000 hrs, June 16, 2005, SEC Office, Betio, Tarawa
5.2. Deliverables
Title Author
1.1.- Report on Institutional Status Marc Torra Griso
1.1.- Report on the energy sector Marc Torra Griso
1.2.- Proposal for Field Technician Remuneration Marc Torra Griso
1.2.- Proposed rural utility structure for the outer islands Marc Torra Griso
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Title Author
1.2.- Report of Activities Marc Torra Griso
1.2.- Report on Existing PV Installations Marc Torra Griso
1.2.- Report on human resources and training needs Marc Torra Griso
1.2.- Report on Technical Infrastructure Ingo Vosseler
1.2.- Review Report Marc Torra Griso
1.2.- Technical Personeel Qualifications Marc Torra Griso
1.3.- Conditions of Service - Solar Energy Company Marc Torra Griso
1.3.- Evaluation of the accounting system Marc Torra Griso
1.3.- Evaluation report on the accountancy software Marc Torra Griso
1.3.- Job Descriptions Marc Torra Griso
1.3.- Proposal for an ERP application Marc Torra Griso
1.3.- Report on Operational & Management Expenses (ROME) Marc Torra Griso
2.1.- Review on the operating conditions of the batteries George Betzios
2.2.- Guide on Battery Maintenance and Testing Procedures Jens Merten
2.4.- Waste Battery Handling Scheme Alice Leney
3.1.- User Survey Report Marc Torra Griso
3.4.- Cash flow projections Marc Torra Griso
3.4.- Does the SEC need a subsidy? Marc Torra Griso
3.4.- Fees determination according to capital and operational cost analysis Marc Torra Griso
3.4.- Solution to minimise the GAP Marc Torra Griso
3.5.- General Regulations for Utility Service Contracts Jens Merten
3.5.- General Regulations on utility contract INDIVIDUAL (I-Kiribati) KSEC
3.5.- General Regulations on utility contract MANEABA (I-Kiribati) KSEC
3.5.- Utility Contract SHS+Maneaba (I-Kiribati) KSEC
4.1.- Catalogue of Items KSEC
4.1.- Concept of solar support group Claudia Villalobos
4.1.- Manufacturing strategy Jens Merten
4.1.- Workshop Material - Administrative manual for island technicians Terubentau Akura & Marc Torra Griso
(english)
4.1.- Workshop Material - Administrative manual for island technicians Terubentau Akura
(kiribati)
4.1.- Workshop Material - Advanced Workshop CATD Fiji Marc Torra Griso
4.1.- Workshop Material - Solar Photovoltaic Systems Technical Training Herb Wade
Manual
4.1.- Workshop Material - Technical maintenance procedures for solar Jens Merten
systems
4.1.- Workshop Material - Technical maintenance procedures for solar Claudia Villalobos
systems
4.2.- Compilation of Administrative Procedures Marc Torra Griso
4.2.- Corporate Plan 2004-2007 Terubentau Akura & Marc Torra Griso
4.2.- RescoManager HelpFile Marc Torra Griso
4.2.- System specifications and evaluation criteria Jens Merten & A. Adamantiades
4.2.- Workshop Material - Audit of Fee Collection Claudia Villalobos
4.2.- Workshop Material - Europe Conference Terubentau Akura & Jens Merten
4.2.- Workshop Material - Printing reports with MYOB Premier MYOB
4.2.- Workshop Material - Technical design of PV systems Jens Merten
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Title Author
4.2.- Workshop Material - User Guide of MYOB Premier MYOB
4.2.- Workshop Material - Workflows for administrative procedures at the Marc Torra Griso
headquarters
4.3.- Workshop Programme - Accounting with MYOB Marc Torra Griso
4.3.- Workshop Programme - Advanced training CATD Fiji Herb Wade, Jens Merten & Marc Torra
Griso
4.3.- Workshop Programme - Practical training on installation procedures in Jens Merten
North Tarawa
4.3.- Workshop Programme - Practical Training on Maintenance and Jens Merten
Troubleshooting in Marakei
4.3.- Workshop Programme - Technical, Management & Administrative Marc Torra Griso
4.3.- Workshop Programme - Training of Island technicians Marc Torra Griso
4.3.- Workshop Report - Advanced training CATD Fiji Terubentau Akura & Jens Merten
4.3.- Workshop Report - Audit of fee collection Claudia Villalobos
4.3.- Workshop Report - Pilot User Training Claudia Villalobos
4.3.- Workshop Report - Trainer Workshop for user training Claudia Villalobos
5.1- Technical specifications Herb Wade, Jens Merten, Ingo Vosseler &
A. Adamantiades
5.1.- Installation methodology Marc Torra Griso & Jens Merten
5.2.- Compilation of annual work programmes KSEC, Marc Torra Griso & Jens Merten
5.3.- Detailed Work Plan Xavier Vallvé
5.3.- Work plan schedule Marc Torra Griso
5.4.- Compilation of logistics documents Marc Torra Griso
6.- Draft Tender Dossier Ingo Vosseler & Jens Merten
6.- Final tender dossier KSEC, Ingo Vosseler & Jens Merten
6.- Minutes of the Administrative Evaluation with annexes Jens Merten & A. Adamantiades
6.- Minutes of the Technical Evaluation with annexes Jens Merten & A. Adamantiades
6.- Report on the Technical Evaluation Jens Merten & A. Adamantiades
7.2.- Compiled commissioning report Marc Torra Griso
7.2.- System inspection report Jens Merten
7.4.- Service Center Report Marc Torra Griso
8.3.- Campaign towards a regular fee payment Claudia Villalobos & Marc Torra Griso
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