KOLEJ UNIVERSITI TUNKU ABDUL RAHMAN

FACULTY OF ACCOUNTING, FINANCE AND BUSINESS

BACHELOR OF CORPORATE ADMINISTRATION (HONOURS)

BBDM3123 Intercultural Business Skills

2019/2020

COURSEWORK REQUIREMENTS

This document contain total of 11 pages

Lecturer/Tutor : Dr. Teh Peng Hong

(A) Cultural Profiles Essay Writing (Individual work)

Date assigned : Week 2

Date of submission of draft : Week 5
Date due : Week 7
Feedback date : Week 13

(B) Cultural Conflicts Essay Writing (Individual work)

Date assigned : Week 2

Date due : Week 9
Feedback date : Week 13

(C) Recommendations Report for Mr Todd Anderson to Improve Intercultural

Competencies (Individual work)

Date assigned : Week 2

Date due : Week 11
Feedback date : Week 13

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Course Overview:
Appreciating that individuals from different cultural backgrounds have different cultural norms, practices
and expectations is vital knowledge for managers to be successful in international business. In order to
operate successfully in today’s increasingly complex global marketplace, international managers are
required to possess greater awareness, sensitivity and flexibility in dealing with intercultural issues.

Course Objectives:
1. To enhance students’ awareness of cultural differences and their impacts on organisations.
2. To develop students’ ability to manage more effectively in an intercultural context.
3. To enable students to appreciate that cultural difference can bring benefits to organisations.

Anticipated Learning Outcomes:

Upon completion of the course, students should be able to:

1. Discuss critically issues pertaining to culture and cultural intelligence.

2. Assess the appropriate managerial and leadership required to manage effectively in an intercultural
context.
3. Evaluate the impacts of various contemporary intercultural issues upon organisational performance.

Assessment: (A) Coursework: 50%*, (B) Examination: 50%

* Students are required to achieve a minimum of 50 marks (50/100) in order to pass the coursework
requirements.

Marks are allocated based on:

Coursework component: Marks

(A) Cultural profiles essay writing 30%/100%
(B) Cultural conflicts essay writing 30%/100%
(C)Recommendations Report for Mr Todd Anderson to 40%/100%
improve intercultural competencies
Total 100%/300%

(A) Cultural profiles essay writing

Introduction
This assignment helps students to build their understanding of how the awareness of cultural differences
can help them to be more culturally intelligent.

Instructions
Watch movie “Outsourced” (https://www.youtube.com/watch?v=MUGd3YiZX7w&t=1721s) and write
an essay to critically reflect the cultural profile of:
 Mr. Todd Anderson.
 Mr. Phuru

A1. Word count: Not more than 2000 words.

A2. The assessment criteria and content requirements of this section of essay writing are in the Appendix
1, 2 and 7.

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(B) Cultural conflicts essay writing

Introduction
This assignment helps students to build their understanding of issues that may occur in intercultural
communications.

Instructions
Watch movie “Outsourced” (https://www.youtube.com/watch?v=MUGd3YiZX7w&t=1721s) and write
an essay to critically reflect the issues that occur in the intercultural communications between Mr Todd
Anderson and his Indian work team.

B1. Word count: Not more than 2000 words.

B2. The assessment criteria and content requirements of this section of essay writing are in the Appendix
3, 4 and 7.

(C) Recommendations report for Mr Todd Anderson to improve intercultural competencies

Introduction
This assignment helps students to develop intercultural competencies.

Instructions
Write a report to advise Mr. Todd Anderson the ways to improve his intercultural competencies in order
to communicate and leads the Indian work team to achieve the company objectives.

C1. Word count: Not more than 2000 words.

C2. The assessment criteria and content requirements of this section of essay writing are in the Appendix
5, 6 and 7.

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Instructions for the 3 parts of coursework

1. Format of document:
 Paper Size: A4
 Top and bottom margin: 1 inch
 Left and right margin: 1.25 inches
 Font Type: Times New Roman
 Font Size: 12 pts.
 Line Spacing: 1.5 line spacing
 Pages to be numbered
 Citation and reference list MUST follow the TAR UC’s Harvard Standard Referencing Style.
 Appendix is to be used to attach graphs, diagrams, figures, and other findings
 No hard cover, plastic cover, comb binding are allow. Use A4 size 70-80 gsm paper with one
staple at the top left corner

2. NOT MORE THAN 10% matching on main text through Safeassign checking.

3. Late Submission
All submissions must be made on the date mentioned above.
a. When the work is submitted after this time for 1-3 days, 10 % of marks will be deducted from
the coursework.
b. When the work is submitted after this time for 4-7 days, 20 % of marks will be deducted from
the coursework.
c. When the work is submitted after 7 days, no mark will be given to this component of
coursework.

4. The Faculty of Accounting, Finance and Business views cases of plagiarism or collusion by students
very seriously. Any student who intentionally plagiarises or collude in any part of his
assignments/projects or written work, threatens the values of academic work and undermines the
credibility and integrity of the University College’s awards. Plagiarism or collusion discovered at any
stage of the student’s course of study will be dealt with appropriately by the Faculty. Such offenders
shall appear before a panel of enquiry at the Faculty and appropriate punishment will be meted out.
Punishment may include failing the student for the assignment or project, re-submission of another
piece of work or downgrading of the work to the maximum of a pass grade even if actual grade
achieved is higher.

What constitutes “Plagiarism” and “Collusion”?

Plagiarism according to the Oxford Advanced Learner’s Dictionary of Current English means “take
and use somebody else’s ideas, words, etc. as if they were one’s own”.

Plagiarism can take the form of reproduction without acknowledgement from published or
unpublished works of others including materials downloaded from computer files and the Internet.
Students’ work submitted for assessment is accepted on the understanding that it is the students’ own
effort without falsification of any kind. Acknowledgement to the source must be made if students had
relied on any sources for information with appropriate reference being made in their work.

Collusion can be deemed to be a form of plagiarism involving the unauthorized co-operation between
two or more people with deceptive intention.
Collusion can take the form of two or more students producing a piece of work together but with one
intentionally passing it off as his work with the knowledge of the others.
Student may have submitted the work of another as his own with consent from that other student. In
such cases, both parties are guilty of collusion.

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 Appendix 1: Cover Page 1 for Assignment Part A: Cultural Profile Essay
Writing

FACULTY OF ACCOUNTANCY, FINANCE AND BUSINESS

COURSEWORK FEEDBACK FORM FOR WRITTEN REPORT

COURSE CODE/ COURSE TITLE: BBDM3123 Intercultural Business Skills

NAME OF STUDENT(s): ID No:

PROGRAMME:
YEAR OF STUDY: SEMESTER: ACADEMIC YEAR:
TUTORIAL GROUP NO:
COURSEWORK NO: 1 NATURE OF COURSEWORK: MARKS ALLOCATED:
Individual essay writing
/100

COMMENTS :

Student’s Date: Lecturer/Tutor’s Date:

Acknowledgement: Signature:

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 Appendix 2: Assessment Criteria for Assignment Part A: Cultural Profile Essay

Assessment Grid

Area of Assessment Marks Excellent Good Fair Poor

Weighting/% 50-74 % 26-49% 1-25% Marks
75-100 %
The content of writing
 Reflection of self-learning
 Research skills
 Using credible literature 50
 Demonstrated of comprehensive
knowledge on relevant topics and
support the arguments with example
 Logical arguments
Writing skills
 Precise, concise and logical story flow
 English conventions – (structure,
punctuation, spelling, grammar) 40
 Terminology
 Referencing conventions (TARUC
Harvard)
Overall presentation of the writing e.g., 10
non-plagiarism, format, easiness to read
100 Total

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 Appendix 3: Cover Page 1 for Assignment Part B: Cultural Conflict Essay Writing

FACULTY OF ACCOUNTANCY, FINANCE AND BUSINESS

COURSEWORK FEEDBACK FORM FOR WRITTEN REPORT

COURSE CODE/ COURSE TITLE: BBDM3123 Intercultural Business Skills

NAME OF STUDENT(s): ID No:

PROGRAMME:
YEAR OF STUDY: SEMESTER: ACADEMIC YEAR:
TUTORIAL GROUP NO:
COURSEWORK NO: 2 NATURE OF COURSEWORK: MARKS ALLOCATED:
Individual essay writing
/100

COMMENTS :

Student’s Date: Lecturer/Tutor’s Date:

Acknowledgement: Signature:

7
 Appendix 4: Assessment Criteria for Assignment Part B: Cultural Conflicts Essay

Assessment Grid

Area of Assessment Marks Excellent Good Fair Poor

Weighting/% 50-74 % 26-49% 1-25% Marks
75-100 %
The content of writing
 Reflection of self-learning
 Research skills
 Using credible literature 50
 Demonstrated of comprehensive
knowledge on relevant topics and
support the arguments with example
 Logical arguments
Writing skills
 Precise, concise and logical story flow
 English conventions – (structure,
punctuation, spelling, grammar) 40
 Terminology
 Referencing conventions (TARUC
Harvard)
Overall presentation of the writing e.g., 10
non-plagiarism, format, easiness to read
100 Total

8
 Appendix 5: Cover Page 1 for Assignment Part C: Recommendations Report FOR Mr Todd Anderson to improve his intercultural competencies

FACULTY OF ACCOUNTANCY, FINANCE AND BUSINESS

COURSEWORK FEEDBACK FORM FOR WRITTEN REPORT

COURSE CODE/ COURSE TITLE: BBDM3123 Intercultural Business Skills

NAME OF STUDENT(s): ID No:

PROGRAMME:
YEAR OF STUDY: SEMESTER: ACADEMIC YEAR:
TUTORIAL GROUP NO:
COURSEWORK NO: 3 NATURE OF COURSEWORK: MARKS ALLOCATED:
Individual essay writing
/100

COMMENTS :

Student’s Date: Lecturer/Tutor’s Date:

Acknowledgement: Signature:

9
Appendix 6: Assessment Grid for Assignment Part C: Recommendations Report Mr Takahara Kazuhiro to Improve Inter-cultural Communication

Assessment Grid

Area of Assessment Marks Excellent Good Fair Poor

Weighting/% 50-74 % 26-49% 1-25% Marks
75-100 %
The content of writing

 Reflection of self-learning
 Research skills
 Using credible literature
 Demonstrated of comprehensive
knowledge on relevant topics and
support the arguments with example
 Logical arguments
50
Writing skills
 Precise, concise and logical story flow
 English conventions – (structure,
punctuation, spelling, grammar) 40
 Terminology
 Referencing conventions (TARUC
Harvard)
Overall presentation of the writing e.g., 10
non-plagiarism, format, easiness to read
100 Total

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 Appendix 7: Explanation of the assessment requirement.

Marks Excellent Good Fair Poor

75-100 % 50-74 % 26-49% 1-25%
Exhibits very clear Exhibits fair explanation Exhibits limited Exhibits few/no
explanation with with supportive explanation with minimal explanation with minimal
supportive elaboration elaboration points. supportive elaboration supportive elaboration
points. points. points.
The content
of writing Good connection Fair connection between Limited/ no connection Weak & unclear or no
between the principles, the principles, illustrations, between the principles, connection between the
illustrations, and and theoretical concepts illustrations, and principles, illustrations,
theoretical concepts with relevant case. theoretical concepts with and theoretical concepts
with relevant case. relevant case. with relevant case.

Exhibits precise of Fair exhibition of concise Limited exhibition of Limited or no exhibition of

concise and logical and logical story flow. precise, concise and precise, concise and
story flow. logical story flow. logical story flow.

Exhibits excellence Exhibits fair English Exhibits poor English Cannot understand the
Writing English conventions – conventions – (Structure, conventions – (Structure, writing.
skills (Structure, punctuation, punctuation, spelling, punctuation, spelling,
spelling, grammar). grammar). grammar).

Appropriate use of Fair use of terminology. Less use of terminology. Not use of terminology
terminology.

Precise referencing Referencing conventions Less referencing Wrong referencing

conventions to TARUC can be improving further conventions to TARUC conventions to TARUC
Harvard style. to TARUC Harvard style. Harvard style. Harvard style.

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