Understanding Quality in Project Management

Module 1 – Lesson 2
Project Quality Management System
Module 1 – Lesson 2
 Developing a Quality System

• Project Quality Plan

• Quality Assurance Plan or QA/QC Plan

• Company Quality Management System

Project Quality System

• Building Project
• Mix use High Rise Building
• Commercial Malls
• MEP Projects
• Infrastructure Projects
 What You Should Know?

• Company QMS is an input to the PQP

• PQP is a subset of the QMS

• PQP must be develop in reference with company QMS and must be

revised.

• And the construction contract another input to the PQP

 “Project Quality Plan” Is A Standard Plan

• To develop a PQP-there is a standard format

• A QA/QC Manager/Engineer is responsible

• And the Project Manager assign to the project.

• ISO registered organization should submit a PQP to consultant/owner

Project Quality Plan
Part 1. Project Quality Systems
Mandatory requirements and SOP as per
ISO 9001
• Document Control Procedure
• Record Control Procedure
• Non conforming products
• Inspection & Measuring
• Procurement Control Procedure
• Corrective/Preventive Actions
• Audits
Project Quality Plan
Part 2. Technical & Eng’g Requirements
• Detailed Contract Scope of Work.
• Contract Program of Works(Schedule)
• Equipment Schedule
• Cash Flow
• Main work and sub activities to be
controlled by PQP
• Sub Contracted Activities
• Organization Chart
• Schedule of Responsibilities
• Submittals and Approvals.
• Other Engineering procedures like progress
billing.
Quality Assurance Plan or QA/QC Plan
1. Minimum Standard Operating
Procedures & Forms
• Document Control Procedure
• Inspection and Forms
• Procurement Control
Quality Assurance Plan or QA/QC Plan
2. Technical Requirements (or lesser)
• Project Schedule(bar chart)
• Manpower Schedule
• Tools and Machineries
• Organizational Chart
• Other Engineering Procedures like
• Progress billing
Company QMS
• Quality Policy
• Quality Manual
• Standard Operating Procedures(SOP)
• Works Instruction(WI)
• Records & Forms
Construction Contract
1. Technical Documents
• Project Drawings and Technical
Specifications
• Scope of Works
• Contract Durations
• Specific Contract Requirements
Construction Contract
2. Non- Technical Documents
• General Conditions
• Agreement
• Bonds
• Notice to Proceed
• Others
Project Quality with ISO approach
2. With a Project Quality Plan base with
ISO9001
• Considers and cover fully contract
requirements
• And a company QMS develop as basis
of SOP
Project Quality without ISO registration
1. Without a Documented Project
Quality Systems
• May lack full coverage of contract
requirements
• No basis of an establish and develop
quality system
• Project deliverables may lack features
and systems to satisfy owner or
customer requirements
Summary
1. The Project Quality System
• Customer requirements
• Construction contract as input to the
PQP
• Company QMS as another input of the
PQP
• Then the PQP will be develop and
documented as specific document to
deliver a specific project.
 Next Lesson:

• Lesson no. 3: International Standards for Projects