Management Information System

by Laudon

Part 1

Chapter 1 - How are information systems transforming business, and what is their relationship to
globalization?

Chapter 2 - What are business processes? How are they related to information systems?

Chapter 3 - Which features of organizations do managers need to know about to build and use
information systems successfully? What is the impact of information systems on organizations?

Part 2

Chapter 4 – What ethical, social, and political issues are raised by information systems?

Chapter 5 - What is IT infrastructure and what are its components

Chapter 8 - Why are information systems vulnerable to destruction, error, and abuse

Part 3

Chapter 9 - How do enterprise systems help businesses achieve operational excellence?

Chapter 10 - What are the unique features of e-commerce, digital markets, and digital goods?

Chapter 12 - How do information systems support the activities of managers and management decision
making?

Part 4

Chapter 13 - How does building new systems produce organizational change?

Chapter 14 - What are the objectives of project management and why is it so essential in developing
information systems?

Chapter 15 - How can information systems support different global business strategies?