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PSAA INTERNATIONAL ACADEMY, INC.

Brgy. 95 Caiba-an, Tacloban City


TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

INSTITUTIONAL
ASSESSMENT
TOOL
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

EVIDENCE PLAN

COMPETENCY
COMPUTER SYSTEMS SERVICING NC II
STANDARD

INSTALL AND CONFIGURE COMPUTER


UNIT OF COMPETENCY SYSTEMS

Ways in which evidence will be collected:


[tick the column]

The evidence must show that the trainees …

Plans and prepares unit assembly is to ensure OH&S policies


and procedures are followed in accordance with systems
requirements
Identifies and obtains materials necessary to complete the
work in accordance with established procedures and checked
against systems requirements
Obtains tools, equipment and testing devices needed to
carry out the installation work in accordance with established
procedures and checked for correct operation and safety
Assembles computer hardware in accordance with established
procedures and systems requirements
Performs basic-input-output-system (BIOS) configuration in
accordance with hardware requirements
Creates portable bootable devices in accordance with software
manufacturer instruction
Prepares customized installers in accordance with software
utilization guide and end user agreement
Carries out installation of portable applications in accordance
with software user guide and software license
Installs operating system (OS) in accordance with
established installation procedures and to comply with
end-user requirements
Installs and configures peripherals/devices drivers in
accordance with manufacturer’s instructions and/or OS
installation procedures
Accesses and installs OS and drivers updates/patches in
accordance with manufacturer’s recommendations and
requirements
Undertakes on-going checks of the quality of the work in
accordance with established procedures
Prepared by: Date:
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

TABLE OF SPECIFICATION

Total
Objectives/Content No.
area/ % of
Knowledge Comprehension Application of
test
Topics Item
s

Plan and prepare unit


assembly to ensure
OH&S policies and 1,35 21
procedures are in
3 5%
(2) (1)
accordance with
systems requirements.

Identify and obtain


materials necessary
to complete the work
in accordance with 2,3,4,6,8,9 5,7,10
established 9 15%
procedures and (6) (3)
checked against
systems
requirements.

Obtain tools,
equipment and 11,12,13
testing devices
15,16,19
needed to carry out
the installation work 20,22, 23,36,39 17,18,37
in accordance with 17 28.4%
established 24 (3) (3)
procedures and
25,38
checked for correct
operation and (11)
safety.

14,26,27
Assemble computer
hardware in 33,41,42 30,31 28,29,32
accordance 30 50%
(3) (2) 34,43-60
established
procedures and (25)
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

systems
requirements

Perform basic input-


output system
(BIOS) configuration 40
1 1.6%
in accordance with (1)
hardware
requirements.

TOTAL 23 8 29 60 100%
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

COMPUTER SYSTEMS SERVICING NC II

Name: ___________________________ Date: _______________

WRITTEN TEST
Multiple Choice
Direction: Read and study the following statements. Choose the
letter of the correct answer

1. It is a planned system of working to prevent illness and injury where you


work by recognizing and identifying
A. Maintenance Procedure C. Preventive Maintenance
B. Occupational Health and Safety D. Monitoring Plan

2. They are computers designed to provide services to client machines in a


computer network.
A. Tablet PC C. Minicomputer
B. Server D. Microcomputer

3. They are also called mid-range systems or workstations.


A. Minicomputer C. Mainframe Computer
B. Microcomputer D. Super Computer

4. A computer with a microprocessor and its central processing unit.


A. Minicomputer C. Desktop Computer
B. Microcomputer D. Netbook

5. They fall in the category of laptops, but are inexpensive and relatively
smaller in size.
A. Netbook C. Digital Computer
B. Desktop Computer D. PDA

6. A type of computer which is intended be used on a single location.


A. Netbook C. Digital Computer
B. Desktop Computer D. PDA

7. They use digital circuits and are designed to operate on two states,
namely bits O and 1.
A. Netbook C. Digital Computer
B. Desktop Computer D. PDA

8. Computers that have the capacities to host multiple operating systems


and operate as a number of virtual machines and can substitute for
several small servers.
A. PDA C. Mainframe
B. Digital Computer D. Netbook

9. It is a handheld computer and popularly known as a palmtop.


PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

A. PDA C. Mainframe
B. Digital Computer D. Netbook
10. These computers can be worn on the body and are often used in the
study of behavior modeling and human health.
A. Wearable computer C. Input devices
B. Operating system D. Output device

11. It serves as the brain of computer.


A. RAM C. ROM
B. CPU D. Adapter

12. Printed-circuit boards (also called interface cards) that enable the
computer to use a peripheral device
A. Adapter C. Optical Drive
B. CD-ROM D. Motherboard

13. Also called read/write memory.


A. RAM C. ROM
B. CPU D. Adapter

14. What is the 4th step in personal computer assembly?


A. Install the CPU Heat Sink C. Install the Add- in Cards
B. Install the CPU D. Place the motherboard
into the case

I5. The main circuit board of a computer.


A. Motherboard C. Floppy disk
B. Adapter D. CPU

16. The brain of the computer system.


A. Motherboard C. Floppy disk
B. Adapter D. CPU

17. Marie in doing her research on her laptop, she saves her work by
clicking the save icon using mouse. What type of data was entered into
the computer in saving her work using a mouse?
A. Picture C. Number
B. Sound D. Command

18. Janice plays an audio file in her computer, which peripheral must
connect to her personal computer?
A. Adapter C. Speaker
B. Microphone D. Motherboard

19. Component that reads and record data in CD's and DVDs.
A. Zip Drive C. Optical Drive
B. Monitor D. Microphone

20. It is a visual device that displays the information.


PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

A. Monitor C. Speaker
B. optical D. Motherboard

B. Fill-in the Blank


Direction: Study the statements below. Fill in the blank with the term/s
found inside the box

- Occupational Health and Safety


- USB Port
- Philip Screw Driver - PS/2 violet port
- Antistatic wrist strap
- Flashlight

- Long Nose Pliers - Remove the CPU Fan


- Unplug all cables connected to it
- Install Graphics/Video Cards

21. An OHS means ________________________.


22. _______________ is a tool used for holding, bending and stretching the
lead of electronics component or connecting wire.
23. In loosening a cross slotted screw, the best tool to is _________________.
24. ____________ is a tool used to help see the tiny parts of the computer.
25. ______________ is an antistatic device used to safely ground a person
working on very sensitive electronic equipment, to prevent the buildup of
static electricity on their body, which can result in electrostatic
discharge (ESD).
26, The 4th step in personal computer disassembly is to _________________.
27. The first thing to do when disassembling personal computer is to
___________________.
28. _________________________ must be done right after connecting the power
supply.
29. If you are task to glug the PS/2 typo keyboard, it must be plugged in to
____________________.
30. A USB type mouse should be plugged in to _______________ port.

C. TRUE OR FALSE
Direction: Study care the following statements. Write the word TRUE if the
statement is correct and FALSE if it the statement is wrong.

__________ 31. Prepare your workplace include taking an inventory.


__________ 32. The last step in personal computer dis assembly is removing
the CD/DVD Drives.
__________ 33. VGA port connector on the back of a computer or other
device that is intended for Ethernet/LAN cable. __________ 34. The next
step to after opening the outer shell case is to remove
CPU fan.
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

__________ 35. Protection of the devices is one of the main goals of


occupational health and safety (OHS).
__________ 36. Soldering tool is a tool use to drive or fasten negative slotted
screw.
__________ 37. Universal Serial Bus (USB) is a hardware interface for low
speed peripherals.
__________ 38. A speaker produces a paper copy (also known as “hardcopy”)
of the information generated by the computer.
__________ 39. A memory used by the computer to old programs and data
while it is running is the RAM.
__________ 40. BIOS chips controls the most basic functions of the computer
and performs a self-test every time the computer turn on.
__________ 41. Attaching the monitor cable to video port is the last step in
connecting peripherals.
__________ 42. Install internal drives is done after installing of
graphics/video cards.

D. REARRANGING PROCEDURES
Direction: Rearrange the following procedures in their proper order. Use
numbers to indicate their order of precedence. The first number
is done for you.

A. Personal Computer Disassembly


____43. Detaching the Hard Drive
____44. Detaching the power supply
____45. Opening the outer shell / case
____46. Pull Out the Motherboard
____47. Removing the CD / DVD Drives
____48. Removing the CPU fan
____49. Removing the system fan
____50. Unplugging all the cables and wires

B. Personal Computer Assembly


____51. Connect the Power Supply
____52. Install Graphics / Video Cards
____53. Install Internal Drives
____54. Install Memory (RAM Modules)
____55. Install the Add- in Cards
____56. Install the CPU
____57. Install the CPU Heat Sink
____58. Place the motherboard into the case
____59. Prepare the Motherboard
____60. Prepare your workplace
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

COMPUTER SYSTEMS SERVICING NC II

ANSWER KEY

A. MULTIPLE CHOICE
1. B
2. B
3. A
4. B
5. A
6. B 7. C
8. C
9. A
10. A
11. B
12. D
13. C
14. A
15. A
16. D
17. D
18. C
19. C
20. A

B. FILL-IN THE BLANK


21. Occupational Health and Safety
22. Long Nose Pliers
23. Philip Screw Driver
24. Flashlight
25. Antistatic wrist strap
26. Remove the CPU Fan
27. Unplug all cables connected to it
28. Install Graphics/Video Cards
29. PS/2 violet port
30. USB Port

C. TRUE OR FALSE
31. TRUE
32. FALSE 33. FALSE
34. FALSE
35. TRUE
36. FALSE
37. TRUE
38. FALSE
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

39. TRUE
40. TRUE
41. FALSE
42. TRUE

D. RARRANGING PROCEDURES A. Personal Computer Disassembly


43. 7
44. 5
45. 2
46. 8
47. 6
48. 4
49. 3
50. 1

B. Personal Computer Assembly


51. 7
52. 8
53. 9
54. 5
55. 10
56. 3
57. 4
58. 6
59. 2
60. 1
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

SPECIFIC INSTRUCTION FOR THE CANDIDATE

Qualification COMPUTER SYSTEMS SERVICING NCII

Unit of Competency ASSEMBLE COMPUTER HARDWARE

General Instruction:

Given the necessary materials, tools and equipment, you are required to
perform assemble computer hardware in accordance with the standard
within 30 minutes.

Specific Instruction:

You should perform the following activities…


1. Prepare the tools and materials needed.
2. Assemble the system unit following the correct
steps/procedure.
3. Observe safety precautions while installing and configuring
computer systems.
4. Apply the 5’S in accomplishing the task.
5. Submit your paper to your trainer.

Tools/Equipment/Materials:

• Screwdriver Set
• Cutting Pliers
• Cable Ties
• Gloves
• Face Mask
• Tables
• Chair
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

RATING SHEET FOR DEMONSTRATION

Trainee’s Name:
Trainer’s Name: BILLYJOE B. AGOSTO
Unit of competency: INSTALL AND CONFIGURE COMPUTER SYSTEM
Qualification: COMPUTER SYSTEMS SERVICING NC II
Date of assessment:
Time of assessment: 8:00 AM TO 5:00 PM
Instructions for demonstration

Given the necessary materials, tools and equipment, you are required to
perform assemble computer hardware in accordance with the standard
within 30 minutes.

Materials, Tools, Equipment/Testing Devices and PPE

OBSERVATION  to show if evidence is


demonstrated
During the demonstration of skills, did the
trainee.. Yes No N/A

Plan and prepare unit assembly to ensure


OH&S policies and procedures are followed
in accordance with systems requirements
Identify and obtain materials necessary to
complete the work in accordance with
established procedures and checked against
systems requirements
Obtain tools, equipment and testing
devices needed to carry out the installation
work in accordance with established
procedures and checked for correct operation
and safety
Assemble computer hardware in accordance
with established procedures and systems
requirements
Perform basic-input-output-system (BIOS)
configuration in accordance with hardware
requirements
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

Create portable bootable devices in


accordance with software manufacturer
instruction
Prepare customized installers in accordance
with software utilization guide and end user
agreement
Carrie out installation of portable
applications in accordance with software user
guide and software license
Install operating system (OS) in accordance
with established installation procedures
and to comply with end-user requirements
Install and configure peripherals/devices
drivers in accordance with manufacturer’s
instructions and/or OS installation
procedures
Access and install OS and drivers
updates/patches in accordance with
manufacturer’s recommendations and
requirements
Undertaken on-going checks of the quality of
the work in accordance with established
procedures

CHECKED BY: BILLYJOE B. AGOSTO

Date: ____________
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

QUESTIONS TO PROBE THE TRAINEE’S SATISFACTORY


UNDERPINNING KNOWLEDGE RESPONSE

The trainee should answer the following questions: Yes No


Extension/Reflection Questions
1. What are the types of computer based on the size and processing
power?  

Safety Questions

2. Give some troubleshooting tips on your hardware.  

Contingency questions
3. What is the first thing that you will do if the computer is not
 
working?
Infrequent Events
4. In preparing for the installation of computer system, what
 
are the things that you should do?
Rules and Regulations

5. What are the different rules in computer laboratory?  

The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory


Feedback to trainee:

The trainee’s overall performance was:

Satisfactory  Not Satisfactory

Trainee’s signature: Date:

Trainer’s signature: Date:


PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

ACCEPTABLE ANSWERS

1. What are the types of computer based on the size and processing power??
Answer:
• Mainframe computers
• microcomputers
• minicomputers
• supercomputers
• wearable computers
• tablet computers

2. Give some troubleshooting tips on your hardware.

Answer: - Make sure the power is plugged in.


- Be sure that all cables are connected.
- See to it that all components are switched on.
- The keyboard and mouse cables are snugly connected to their ports.
- Watch out for power outages or electrical storms.
- Check if the network is operating and that the phone line is valid.
- Shutdown the system and restart.
- Ask for assistance.

3. What is the first thing that you will do if the computer is not working?

Answer: Make sure that the power cable is plugged in.

4. In preparing for the installation of computer system, what are the things that
you should do?

Answer: - Prepare the work place, take an inventory of the tools, materials and
equipment.

5. What are the different rules in computer laboratory?

Answer: - No food and drink


- Keep your work place area neat
- Ensure safety
- Respect others
- Keep your files organized
- Work quietly

Trainer’s signature: Date:


PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

RECORDING SHEET FOR ORAL QUESTIONING

Trainee’s name:

Unit of competency: ASSEMBLE COMPUTER HARDWARE

Qualification: COMPUTER SYSTEMS SERVICING NCII

Satisfactory
response
Oral/Interview Questions
Yes No

1. What do you call the computer software, which


 
you configure before installing the OS?

2. What would you suggest to a client who wants to


 
upgrade the computer video graphics card?

3. What type screwdriver will you use for a small


screw commonly found in netbooks and  
laptops?

4. If a client’s computer does not have an optical


drive, how will you install operating systems  
and applications?

5. What do you think is the problem if a computer


 
does not recognize hard disk drive?
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

The candidate’s underpinning knowledge was:

Satisfactory  Not satisfactory 

Trainee’s Signature Date

Trainer’s signature: Date:


PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!

Acceptable Answers are:

1. Basic Input Output System (BIOS)

2. Replace the video graphics card with a higher specification

3. Torx screwdriver

4. Create a bootable portable pen drive/flash drive

5. Check the BIOS configuration.

Trainer’s signature: Date:


PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!
PSAA INTERNATIONAL ACADEMY, INC.
Brgy. 95 Caiba-an, Tacloban City
TESDA Accredited Assessment Center/TESDA-UTPRAS Registered
Dedicated to Offering Quality Training Opportunities to Filipino Workers of the World!