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Title: Online information and support for carers of people with young onset dementia: a
multi-site randomised controlled pilot study.
Authors: Metcalfe Anna 1; Jones, Bridget 2; Mayer, Johannes 3; Gage, Heather 2; Oyebode,
Jan 4; Boucault, Sarah 1; Aloui, Sabrina1; Schwertel, Uta 5; Böhm, Marcus 3, Tezenas du
Montcel, Sophie10; Lebbah, Said1; De Mendonça, Alexandre 6; De Vugt, Marjolein 7; Graff,
Caroline 8; Jansen, Sabine 9; Hergueta, Thierry1, 12; Dubois, Bruno 1 and Kurz, Alexander3.
1
Sorbonne University, Assistance Publique – Hôpitaux de Paris AP-HP; 2 University of
Surrey, School of Economics; 3 Department of Psychiatry, Klinikum rechts der Isar, TU
München; 4 University of Bradford, Centre for Applied Dementia Studies; 5 Information
Multimedia Communication AG, Saarbrücken; 6 Instituto de Medicina Molecular,
Universidade de Lisboa; 7Maastricht University, School for Mental Health and Neuroscience;
8
Karolinska Institutet, Department NVS, Center for Alzheimer Research; 9 Deutsche
Alzheimer Gesellschaft, Berlin; 10 Sorbonne Universités, INSERM, Institut Pierre Louis
d’Epidémiologie et de Santé Publique, Assistance Publique – Hôpitaux de Paris AP-HP,
Hôpitaux Universitaires Pitié-Salpêtrière – Charles Foix; 12 Laboratoire de Psychopathologie
et Processus de Santé, Institut de Psychologie Université Paris Descartes - Sorbonne Paris
Cité.
Acknowledgements: The authors wish to thank the research participants who contributed to
the development and testing of the RHAPSODY online resource. Thank you also to NIHR
Join Dementia Research who assisted with recruitment in the UK.
This article has been accepted for publication and undergone full peer review but has not
been through the copyediting, typesetting, pagination and proofreading process which may
lead to differences between this version and the Version of Record. Please cite this article as
doi: 10.1002/gps.5154
Data availability: The data that support the findings of this study are available from the
corresponding author upon reasonable request.
Abstract
Objectives: The European RHAPSODY project sought to develop and test an online
information and support programme for caregivers of individuals diagnosed with young-onset
dementia. The objectives were to assess user acceptability and satisfaction with the
programme, and to test outcome measures for a larger effectiveness study.
Design: A pilot randomised controlled trial in England, France and Germany was conducted
with 61 caregivers for relatives with young-onset Alzheimer’s disease or Fronto-temporal
degeneration. Evaluations at baseline, week 6 and week 12 assessed user acceptability and
reported satisfaction. Use of the programme was measured from online back-end data.
Qualitative feedback on user experiences was collected via semi-structured interviews.
Measures of caregiver wellbeing (self-efficacy, stress, burden, frequency of patient symptoms
and caregiver reactions) were explored for use in a subsequent trial.
Results: Participants logged in online on average once a week over a six-week period,
consulting approximately 31% of programme content. 70% of participants described the
programme as useful and easy to use. 85% expressed intent to use the resource in future.
Reductions in reported levels of stress and caregivers’ negative reactions to memory
symptoms were observed following use of the programme.
Conclusions: Results indicated that the Rhapsody programme was acceptable and useful to
caregivers. The programme may be complementary to existing services in responding to the
specific needs of families affected by young onset neurodegenerative disease. Distribution of
the programme is underway in England, France, Germany and Portugal.
1. Access to appropriate information and support is a challenge for people with young-
onset dementia and their caregivers, who are particularly impacted by the onset of
disease at a younger age.
2. An online information and skill-building programme developed specifically for
young-onset dementia carers was evaluated in a randomised controlled trial pilot
study with 61 participants to assess user acceptability and satisfaction.
3. Overall, caregivers reported finding the programme easy to use, useful and relevant.
Qualitative results provided insights into caregivers’ user experiences and provided
useful suggestions for future enhancements to the online resource.
4. User activity on the programme was moderate (one visit per week on average); results
indicate modest improvements in reported stress and negative reactions to patient
memory symptoms among caregivers using the programme compared to a wait-list
control group, after 6 weeks.
Young onset dementia (YOD), defined by first symptoms of cognitive or behavioural decline
occurring before the age of 65, is associated with particularly challenging consequences for
individuals affected and their caregivers. Although the prevalence of YOD is much lower
than that of dementia in later life1-3, it has a more severe impact on families. YOD is
associated with higher frequency of behavioural symptoms 4; disruption of family
relationships, partnership and intimacy5-6; adverse impacts on children7; conflicts between
caring roles and family or professional responsibilities8, and economic consequences of early
retirement or reduced working hours9. Caregivers of people with YOD report high levels of
depression, stress and burden associated with the psychosocial consequences of disease
onset9, 10, 11.
People with YOD and their caregivers are an underserved group, because accurate and timely
diagnosis as well as appropriate counselling and treatment may be difficult to obtain12.
Existing health and social care structures for people with dementia rarely meet the needs of
this particular group of patients and carers, having typically been designed for older adults13.
Services specifically designed for people with YOD are available at only a few centres across
Europe14-15, therefore access may be hindered by geographical and logistic barriers.
Moreover, a lack of information resources dedicated to younger onset forms of dementia has
been identified16.
Study Design: A pilot un-blinded randomised wait-list controlled trial design was used in
order to anticipate the methodology of a potential subsequent effectiveness trial. The pilot
was conducted at three sites (Technischen Universitat Munchen, Germany; Pitié-Salpetriere
Hospital, Paris, France; University of Surrey, England). It was approved by the relevant
ethics committees in each country and registered on the German Clinical Trials Register
(DRKS00009891).
Inclusion and exclusion criteria: Participants were informal carers aged 18 years or more,
supporting someone with symptom onset before the age of 65 and a diagnosis of either
Alzheimer's disease (AD) (criteria of McKhann et al.35) or behavioural variant Fronto-
temporal Degeneration (FTD) (criteria of Rascovsky et al.36) within three years of
recruitment. Dementia cases unrelated to AD or FTD were excluded. Basic computer skills
and literacy in English, French or German were stated as necessary for caregivers.
Trial process:
Follow-up assessments were conducted at week six week (mid-point) and at week 12 (final).
Assessments were in person at research centres or by telephone, according to participants’
Outcome measures: Outcome measures were selected to assess user acceptability and
satisfaction with the programme, with a view to gaining lessons for future programme
refinement. In addition, outcome measures that might reflect the effectiveness of the
programme on caregiver wellbeing were tested to inform the subsequent development of a
larger follow-up trial. A list of outcome measures is presented in Table 1.
Economic evaluation: Direct costs of delivering the intervention were estimated through
research logs kept at each site. These records detailed time spent on inducting participants,
providing technical support. The costs of designing and producing the programme were not
considered since these were one-off costs that would be discounted as the number of users
increased.
Sample size, data management and analysis: The current study was planned as a pilot study,
and was not powered to explore efficacy. A sample size of 60 participants was considered
adequate for a pilot study (30 per group, 20 in each country)37-38. Researchers received
training on data-entry into an electronic Client Record Form and resolving data queries. The
collective database was locked following data cleaning, before analysis.
Socio-demographic data and measures of caregiver outcomes were analysed using SPSS
Statistics and R version 3.3. Responses to acceptability and satisfaction questionnaires were
analysed descriptively. Group score changes for caregiver wellbeing measures from week 0
to week 6 were compared using the Wilcoxon rank sum test (without correction for multiple
testing). The possible additional benefit of a further six weeks of access to the programme
was explored by comparing wellbeing measures at week 6 and week 12 in Group A. A
mixed linear model was applied to analyse the interaction between treatment group
(immediate access or waiting list control) and the period (week 0-6 or week 6-12) on score
evolution. Results were used to identify a potential primary outcome for a larger follow-up
trial. Back-end usage data from the online platform were analysed descriptively to ascertain
the number of logins and programme components accessed by participants.
Qualitative Analysis: A semi-structured interview guide was developed and translated in all
working languages. Interviews were conducted in person or by phone, transcribed or notated
Results
Characteristics of participants and care recipients
Baseline characteristics of participants and care recipients are shown in Table 2. A total of 61
carers (20 in England and Germany, 21 in France) were randomised (30 to Group A, 31 to
Group B); 58 participants completed, one dropping out at each intervention site during the
protocol. There were no significant differences in sociodemographic variables between the
two treatment groups.
User acceptability
Analysis of four dimensions of the Technology Acceptance Model397 questionnaire (perceived
usefulness, ease of use, computer self-efficacy and behavioural intention) are shown in Table
3. Most participants agreed that they had good levels of computer literacy and found the
programme easy to use. Although the mean score for perceived usefulness was moderate (4.7
on a scale of 1 strongly disagree to 7 strongly agree that the programme is useful), most
respondents agreed strongly that they would use it again (behavioural intention). There was
no significant difference between groups on technology acceptance measures.
User satisfaction
Satisfaction questionnaire feedback was obtained from 55 respondents. Regarding
programme quality, 39 (70.9%) rated it as very good / excellent and 51 (92.7%) rated it as
good / very good / excellent. Similarly, for likelihood to recommend to others, ease of
understanding, relevance of information and putting learning to use, responses were generally
positive. 70 % of participants (N = 57), stated that they would use the programme for queries
they would otherwise take to a professional, while 86 % expressed the intention to use the
programme again in the future. Regarding views on the level of detail, 38 of 55 participants
(69.1%) felt the information was just right, 12 (21.8%) thought it was too general and five
(9.1%) thought it was too detailed. Around 80% thought the number of individual sections,
duration of sections and overall length of the programme was about right. 25% of
participants reported technical difficulties such as forgotten log-in details, incompatibility on
User Behaviour
On average, participants accessed the programme just over once a week (average of 7.5 visits
over 6-week access periods) and consulted 31 % of its overall content. The number of
chapter-views decreased progressively from chapter one (“What is young onset dementia?”)
to chapter seven (“Looking after yourself”). No difference was identified between the groups
in patterns of use. Following the initial six-week access period, approximately 60% of group
A (Immediate access) participants logged on to the programme again at least once.
Qualitative feedback
A thematic map (Figure 2) was developed demonstrating relationships between identified
themes and sub-themes. Thematic analysis identified two major themes relating to
participants’ experiences of the program: Usability and Impact.
The sub-theme Content described this aspect as good, comprehensive and relevant, with
many participants stating that they appreciated the practical focus on concrete situations, and
the use of videos.
“The case studies (videos) with explanations, instead of a theoretical speech, it’s a
concrete reality, more easy to relate to”.
Several participants reported that not all content was relevant to them at the current stage in
the condition as they had either already received such information, or it was not yet
applicable. The sub-theme of Future Development encompasses the participants’ suggestions
The second major theme Impact related to changes resulting from programme use for carers,
the caregiving relationship, and for people with YOD. Many participants reported Emotional
Responses to the online resource such as identifying with case studies, feeling understood or
‘heard’ and an alleviated sense of guilt and isolation. Negative emotional responses were also
noted; for some participants certain aspects of the programme were stressful or worrying to
read.
“There is less conflict in our relationship… he is less anxious and I am less angry.”
“Finding explanations for things has helped”.
While the programme appeared to respond to certain needs for many caregivers, barriers to
use and limitations of the programme were also identified. Several participants
communicated that while helpful, an online resource should not replace the individualised
advice that face to face consultations with a professional allow. Barriers to programme use
included lack of time, lack of opportunity to access the programme due to the presence of the
person with YOD and unwillingness to devote more time to the illness than was necessary.
Economic analysis
Running costs for the programme were minimal as the induction process proved sufficient for
participants to use the programme without needing much technical support during the study
period.
Secondary analysis using a mixed model test revealed no significant results regarding the
impact of continued programme use on caregiver wellbeing from week 6 to week 12 in
Group A. Similarly, access to the programme from week 6 to week 12 in Group B showed
some numerical but not statistically significant changes.
Amongst the measures of wellbeing tested for possible use in a follow-up trial, the Perceived
Stress Scale appeared sensitive to the intervention and was identified as a potential
instrument.
Discussion
In response to a lack of dedicated information and support for the caregivers of people with
YOD, a multimedia online programme was developed based on research into the information
and support needs of this group. The programme covered a range of topics including causes
and treatments, common difficulties and suggested strategies, and where to access
appropriate care and support. An advantage of the online resource is the ease of access for
caregivers from any location, at any time.
First testing of this resource with 61 caregivers across three European countries (England,
France, and Germany) showed that almost all participants (93%) rated the programme as
good, very good or excellent. Ease of understanding, perceived helpfulness, practical
relevance of the information, and willingness to recommend the programme to others was
high in all three countries. However, the frequency and intensity of online user activity were
moderate. Modules presented later within the programme were visited less, indicating a
possible order effect. Qualitative interviews identified that shortage of time and reluctance to
engage with difficult aspects associated with progression of symptoms were possible reasons
for this. Therefore an advanced search function and indexing of content may be helpful future
refinements, allowing caregivers to identify topics of most interest and avoid those they may
find unhelpful.
Strengths of the present study include its value in demonstrating the acceptability of a widely
accessible information resource for carers of people with young onset dementia, a
traditionally underserved group. It also provided useful experience to inform the design and
conduct of a larger randomised controlled trial of effectiveness. A multinational cohort was
recruited using strict diagnostic criteria. Care was taken to ensure that programme content
and research procedures were as consistent as possible across the three investigation sites, in
each working language. Wellbeing measures selected allowed assessment of outcomes not
only for caregivers, but also considered symptoms of people with YOD, using the RMBC.
Feedback from participants provided useful suggestions for improving the programme, e.g.
more video content, a key-word search facility.
The study was limited in several respects. The relatively small sample size limited the study’s
statistical power, and the small statistically significant findings in favour of the Immediate
Access group may not necessarily translate to clinically significant outcomes. Confounding
variables such as disease progression, changes in family circumstances and the caregiving
situation could not be controlled for. Feedback from the participants direct to the research
team may have encouraged socially desirable responding, particularly where participants
were recruited from the local clinics. While standardisation of the content was maintained
across different language versions of the programme, there were differences in linguistic
nuances and presentation when the resource was translated. However, these adaptations
might be seen as a strength as they accommodate cultural differences, enhancing the
programme’s acceptability for use in a range of contexts. Technical design limitations meant
that the length of time participants used the programme (overall and by module) could not be
recorded, as there was no ‘time out’ setting after a period of inactivity. Hence it is not known
The duration of access to the programme was restricted within the pilot study. The true value
of an online resource may be through its continuing availability, as some participants
highlighted the utility of being able to ‘dip in and out’ of the resource as and when
information is needed. There was indication that participants in Group A continued to access
the programme beyond the first six weeks, although no apparent effect on wellbeing
outcomes was observed. A longer intervention and follow-up period in future study designs
would allow fuller exploration of acceptability, utility and effectiveness. Similarly, the
economic evaluation was not able to explore the possible impact of the programme in terms
of reducing demands made by caregivers and people with YOD on health and social care
services, due to the short follow-up period. Further evaluation should incorporate these
considerations.
Conclusion
The results of the pilot study suggest the online information and support programme is
acceptable and rated as useful by informal caregivers of people with YOD. It is also
inexpensive to deliver. Participant feedback will enhance refinements to the programme
before wider dissemination. Experience from the pilot will inform the design of a future study
to investigate effectiveness and possible impact on service use.
Caregiver Revised Scale for Care-giving Self-Efficacy (RSCSE)40. Groups A Groups Groups A
wellbeing A 19 item scale covering areas such as obtaining respite, responding &B A&B &B
to disruptive behaviors and controlling upsetting thoughts about
caregiving
Perceived Stress Scale (PSS)41 Groups A Groups Groups A
A quick to administer and widely used indicator of subjectively &B A&B &B
evaluated stress with well-established psychometric properties
Burden Scale for Family Caregivers (BSFC) 10 item short form42 Groups A Groups Groups A
Assesses carers’ global subjective burden relating to the care of a &B A&B &B
chronically ill person
Revised Memory and Behaviour Checklist (RMBC)43 Groups A Groups Groups A
A self-report measure of the prevalence of patient symptoms &B A&B &B
(cognitive and behavioral),and the extent to which carers feel
impacted by symptoms
EQ-5D-5L44 Groups A Groups Groups A
A standardized measure of health status in five dimensions &B A&B &B
(mobility, self-care, usual activities, pain/discomfort,
anxiety/depression) used in health economic analyses to indicate
health-related quality of life and calculate quality-adjusted life years
(QALYs)
Obtaining respite 62.7 (28.4) 59.7 (30.4) 57.5 (31.2) 57.5 (31.7) 56 (5) 0.97
Responding to behaviour 67.5 (22.6) 66.9 (21.9) 73.2 (21.8) 69.3 (17.8) 54 (7) 0.08
Controlling upsetting thoughts 63.1 (23.5) 62.1 (22.7) 62.3 (21.9) 66.27 (21.6) 59 (2) 0.41
Overall score 17.3 (6.3) 15.6 (8.03) 17.0 (6.3) 18.6 (6.3) 60 (1) 0.03
Overall score 12.5 (7.8) 11.8 (6.7) 14.9 (7.8) 14.9 (7.3) 60 (1) 0.47
Memory problems frequency 2.4 (1.0) 2.4 (0.9) 2.7 (1.9) 2.9 (1.0) 58 (3) 0.18
Memory problems reactions 1.3 (0.7) 1.0 (0.8) 1.5 (1.0) 1.5 (0.8) 57 (4) 0.04
Depression frequency 0.8 (0.7) 0.8 (0.7) 1.1 (0.8) 1.0 (0.7) 59 (2) 0.61
Depression reaction 1.8 (1.0) 1.7 (1.0) 2.2 (0.9) 2.3 (1.1) 47 (14) 0.72
Disruption frequency 0.7 (0.6) 0.7 (0.9) 0.6 (0.5) 0.9 (0.7) 59 (2) 0.01
Disruption reaction 2.0 (1.1) 1.84 (1.1) 2.2 (1.0) 2.2 (1.14) 42 (19) 0.66
Total symptom frequency 1.3 (0.6) 1.2 (0.6) 1.4 (0.6) 1.5 (0.5) 60 (1) 0.04
Total symptom reaction 1.6 (0.7) 1.3 (0.8) 1.9 (0.6) 1.9 (0.7) 59 (2) 0.11
Overall score 0.82 (0.17) 0.84 (0.17) 0.87 (0.16) 0.86 (0.16) 61 (1) 0.28
RSCSE = Revised Scale for Caregiving Self-Efficacy. PSS = Perceived Stress Scale. BSFC = Burden Scale for
Family Caregivers. RMBC = Revised Memory and Behaviour Checklist.