QUESTIONNAIRE (A)

I am a research scholar of The IIS University registered for the degree of Doctorate
of Philosophy (PhD) and doing a research on “Impact of Mergers and Acquisitions
(M&A) On Human Resource in Banking Sector ”
I request you to kindly fill the questionnaire and it would be insured that the data
generated will be kept confidential. Kindly tick the answers in the box.
Note--This questionnaire is for those employees who has experienced the Merger
themselves. Employées who were a part of the Merger and were the Target Bank.
1. Name of Bank............................................................................................................
2. Designation...............................................................................................................
3. Gender- Male ‰ Female ‰
4. Age- 18-28 ‰ 28-48 ‰ 48 – Above ‰
5. Education Qualification- ...........................................................................................
6. Work Status - Full Time ‰ Part Time ‰
7. Date of Joining - ........................................................................................................
8. Was the M&A well communicated to you?
Yes/No ………………………
9. Where you able to cope up with the change?
Yes/No ………………………
10. Post M&A resulted in a different work culture-

Strongly Agree Agree Neutral Disagree Strongly Disagree

11. Was there any change in the working hours after Mergers and Acquisitions
announcement?
a) Increased working hours b) Decreased working hours
c) No change
12. Any change in number of working days?
a) 6 day a week b) 5 day a week c)No change
13. You feel more satisfied working in the new environment-

Strongly Agree Agree Neutral Disagree Strongly Disagree

14. Rank the preference of the benefits you received post M&A- ( Please rank as 1,2,3)

Benefits Ranking

Basic Salary increment

Improved work environment

Fringe Benefits

15. Fringe benefits provided in new environment are satisfactory-

Benefits Strongly Agree Neutral Disagree Strongly

Agree Disagree
Retirement
benefits
Day care
Sick leaves
Vacations
(paid/non
paid)
Hotel stay
Funding of
education
Take home
vehicles

16. The M&A announcement did not create any fear of job uncertainty-

Strongly Agree Agree Neutral Disagree Strongly Disagree

17. The new infrastructure and layout makes working of the employees more
effective-

Strongly Agree Neutral Disagree Strongly

Agree Disagree
Furniture &
Fixtures
Cafeteria
Environmental
quality ( heat,
air & light)
Wash rooms
Conveyance

18. Prominent changes as a result of M&A-

Factors Strongly Agree Agree Neutral Disagree Strongly disagree

Salary
Technology
Working
Environment

19. The following factors have a direct impact on employees in post M&A scenario-

Questions Strongly Agree Neutral Disagree Strongly

Agree Disagree

1)Change in leadership may

result in change in individual
perception
2)Change in employee’s
profile /post results in
resistance

3)Change in policies effects

morale and motivation of
employees

4)Change in technology is
resisted by employees
20. Change in technology has a direct effect on employees-

Questions Strongly Agree Neutral Disagree Strongly

Agree Disagree

1)Fear of
unemployment due to
technology change

2) Fear of demotion due

to change in technology

3)Reduction in
incentives and salary
due to change in
technology

4) Fear of non-
competence due to the
change in technology

5)Introduction of new
machinery poses a threat

21. Employees resist change that indicates the possibility of reducing their income
directly or indirectly.

Strongly Agree Agree Neutral Disagree Strongly Disagree

22. Psychological changes faced by employees post M&A-

Questions Strongly Agree Neutral Disagree Strongly

Agree Disagree

1)Change may
affect the ego of the
employees as it can
expose their
weakness

2) Change may
cause disturbance to
existing comforts.

3) Change creates
lack of trust in
 employees.

4) Change creates
fear of unknown.

23. Individuals have certain social needs and to an extent this need is affected by
change-

Questions Strongly Agree Neutral Disagree Strongly

Agree Disagree

1) Change affects social

wellbeing of an
individual.

2) Employees resist
change as they do not
want to work in new
pattern.

3) Employees feel that

change will benefit the
organization not them.

4)Organizational change
is not always beneficial,
as sometime it is a signal
of danger and a source
of fear.

24. According to you M&A leads to conflict in top management-

Strongly Agree Agree Neutral Disagree Strongly Disagree

25. How did you feel at the time of announcement of M&A- (Tick any 1)

1) Denial
2) Fear
3) Anger
4) Acceptance
5) Relief
6) Interest
7) Enjoyment
26. How did you feel during the procedure of M&A- (Tick any 1)
8) Denial
9) Fear
10) Anger
11) Acceptance
12) Relief
13) Interest
14) Enjoyment

27. How did you feel post M&A- ( Tick any 1)

15) Denial
16) Fear
17) Anger
18) Acceptance
19) Relief
20) Interest
21) Enjoyment
 QUESTIONNAIRE (B)
I am a research scholar of The IIS University registered for the degree of Doctorate of
Philosophy (PhD) and doing a research on “Impact of Mergers and Acquisitions
(M&A) On Human Resource in Banking Sector ”
I request you to kindly fill the questionnaire and it would be insured that the data
generated will be kept confidential. Kindly tick the answer in the box.
Note--This questionnaire is for those employees who have not experienced the Merger
directly but are working in the acquirer bank now.
1. Name of Bank............................................................................................................
2. Designation...............................................................................................................
3. Gender- Male ‰ Female ‰
4. Age- 18-28 ‰ 28-48 ‰ 48 – Above ‰
5. Education Qualification- ...........................................................................................
6. Work Status - Full Time ‰ Part Time ‰
7. Date of Joining - ........................................................................................................
8. Was the M&A well communicated to you?
Yes/No ………………………
9. Post M&A resulted in a different work culture-

Strongly Agree Agree Neutral Disagree Strongly Disagree

10. Was there any change in the working hours after Mergers and Acquisitions
announcement?

a) Increased working hours b) Decreased working hours

c) No change

11. Any change in number of working days?

a) 6 day a week b) 5 day a week c)No change

12. You feel more satisfied working in the new environment-

Strongly Agree Agree Neutral Disagree Strongly Disagree

13. Rank the preference of the benefits you received post M&A- ( Please rank as 1,2,3)

Benefits Ranking

Basic Salary increment

Improved work environment

Fringe Benefits

14. The M&A announcement did not create any fear of job uncertainty-

Strongly Agree Agree Neutral Disagree Strongly Disagree

15. Prominent changes as a result of M&A-

Factors Strongly Agree Agree Neutral Disagree Strongly disagree

Salary

Technology

Working
Environment
16. Employees resist change that indicates the possibility of reducing their income directly
or indirectly.

Strongly Agree Agree Neutral Disagree Strongly Disagree

17. Psychological changes faced by employees post M&A-

Questions Strongly Agree Neutral Disagree Strongly

Agree Disagree
1)Change may
affect the ego of the
employees as it can
expose their
weakness
2) Change may
cause disturbance to
existing comforts.
3) Change creates
lack of trust in
employees.
4) Change creates
fear of unknown.

18. Individuals have certain social needs and to an extent this need is affected by change-

Questions Strongly Agree Neutral Disagree Strongly

Agree Disagree
1) Change affects social
wellbeing of an
individual.
2) Employees feel that
change will benefit the
organization not them.
3) Organizational
change is not always
beneficial, as sometime
it is a signal of danger
and a source of fear.
19. According to you M&A leads to conflict in top management-

Strongly Agree Agree Neutral Disagree Strongly Disagree

20. How did you feel at the time of announcement of M&A-

1) Denial
2) Fear
3) Anger
4) Acceptance
5) Relief
6) Interest
7) Enjoyment

21. How did you feel during the procedure of M&A-

8) Denial
9) Fear
10) Anger
11) Acceptance
12) Relief
13) Interest
14) Enjoyment

22. How did you feel post M&A-

15) Denial
16) Fear
17) Anger
18) Acceptance
19) Relief
20) Interest
21) Enjoyment
List of Papers Communicated/Accepted/Published/Presented

1. Papers Presented in International/ National conferences

Name of
Status
Name of the the Title of the
S.No Date(s) Oral/Poster International/Natio
Conference Organizin Paper Presented
nal/State/Local
g Institute
1. 10 th Biyani 24 Sep Impact of Make in Oral International
Anniversary Group of 2015 India campaign-
India- Japan Colleges, A Global
Bilateral Jaipur perspective
conference
2. International The IIS 3-4 A case study on Poster International
Conference on University, April customer
Marketing (ICM Jaipur 2015 satisfaction level
2015) Issues & post merger and
challenges acquisition in
across the banking sector
Globe.
3. National University 13-14 Mergers and Oral National
seminar on Commerce Feb Acquisitions in
Emerging College, 2015 Tourism Industry
Dimensions of University
Tourism In of
India: Rajasthan
Opportunities &
Challenges
4. The 9th India Biyani 16 Oct Strategic Aspects Oral International
Japan Bilateral Group of 2014 of Mergers and
Conference on Colleges , Acquisition on
Creativity and Jaipur Human Resource
Innovation in
Management of
Business
5. National Shri 3 Oct Vision of India in Oral National
Seminar on Khandelwa 2013 2020
Role of l Vaish
Urbanization in P.G. Girls
the context of College,
Futuristic Jaipur
Socio-
Economic
Development
6. 8th Biyani Biyani 24 Sep Impact of Mergers Oral International
International Group of 2013 & Acquisitions on
Conference Colleges, Human Resource:
(BICON-13) on Jaipur A Global
Contemporary Perspective
issues in
Management of
Business
 Papers/Articles Published elsewhere (Non-Refereed
Journals/Magazines/Newspapers etc.)
S. First Co- Title of Name of Details of Journal
N Author autho Publication Magazines etc. Edition/ Page Year ISSN/ISBN
o. rs in which it is Vol. No. No No.
published
1. Dr. Tanvi A case study International Vol 4 23-27 2015 2277-8179
Meenakshi Gaur on Customer journal of Issue 5
Sharma satisfaction Scientific
level post Research
merger and
acquisition
( With
special
reference to
ICICI bank
and Bank of
Rajasthan)