BUSINESS ANALYSIS

LESSON 1 - PROCESS MATURITY MODEL

SUMMARY

• The Process Maturity Model path guides organizations toward automated business processes.
• Steps in the model include:
o Automation Pipeline
o Feasibility Analysis
o Complexity Assessment
o ROI Analysis
o Automation Design

LESSON 2 - AUTOMATION PIPELINE

SUMMARY

• The Automation Pipeline helps in identifying and prioritizing processes eligible for automation.
• There are two phases in Automation Pipeline:
o Top-level Benefit Analysis
o Candidate Prioritization
• Process prioritization helps in identifying the best candidate for automation.

LESSON 3 – FEASIBILITY ANALYSIS

SUMMARY

• Feasibility Analysis determines if a process in the automation pipeline is:

o Technically feasible
o Feasible within the estimated cost
 o Going to be profitable
• Steps in the analysis include:
o Gathering the necessary resources
o Examining the process
o Understanding process logic
o Checking for elements that can prevent automation
o Checking for elements that need further testing

LESSON 4 - COMPLEXITY ASSESSMENT

SUMMARY

• Complexity Assessment helps in determining the following factors:

o Development Effort
o Standardization of Effort
• Complexity Assessment is performed in the fourth stage of Process Maturity Model – Basic Complexity Analysis.
• The various prerequisites for Complexity Assessment include process, Complexity Calculator, Metric Definitions and Subject Matter Expert.
• The various metrics which help in Complexity Assessment are:
o Manual Hours (Monthly)
o Personnel Quantity (People)
o Departments
o Technology Landscape
o Information Silos
o Process Steps
o Data Size (Records/Rows)
o Business Logic (Complexity)
o Deployment (Complexity)
o Standardize (Complexity)

LESSON 5 – ROI ANALYSIS

SUMMARY
 • Return on Investment (ROI) helps in analysing the returns that will be gained after investing in automation.
• Return on Investment or ROI analysis is performed in the fourth stage of Process Maturity Model – Construct Business Case.
• The following inputs are required to perform ROI Analysis:
o Save Manual Hours
o Improved Quality through Error Reduction
o Productivity Gain
o Business Agility
o Customer Satisfaction and Improved Brand
o Regulatory Compliance and Data Governance
o Estimated Cost of Solution

LESSON 6 - AUTOMATION DESIGN

SUMMARY

• Automation design enables you to define the prerequisites, plans, workflows, and infrastructure in order to start the automation of business
processes.
• Automation Anywhere must be installed properly on the development machine along with all applications and permissions necessary to complete the
process.
• You must make a list of all variables names needed for all input and output fields.
• You need to create an output template formatted for the customer.
• You need to contact the necessary parties to ensure that the infrastructure is ready for deployment.