TOBACCO BOARD OF ZAMBIA

Job Competency Profile

Job Tile General Worker/Office Reports to (job title) Human Resources &
Orderly Administration Officer
Job Holder No of Direct Reports 0
Department No of Indirect Reports 0
Location Lusaka Working hours

Main purpose of the job:

To ensure proper cleanliness and maintenance of the offices, garden and general cleaning of the surroundings.

Key out puts: List the key areas in which the
job holder must successfully achieve its
purposes.
1. To clean the office
Measurement/Performance Indicators
 Cleans the offices
a) Scheduled cleaning of premises i.e. sweeping and
dusting
b) Scheduled cleaning of windows-once a week
c) Washing of dishes and cleaning the kitchen
d) Cleaning of the toilet and random daily checks to
ensure that they are clean and stocked with toiletries
 Monitors cleaning detergents and other cleaning materials.
a) Proper storage of office cleaning materials
b) Effective consumption of cleaning materials
c) Timely notification of restocking of cleaning
requirements

2 Responsible for the general cleaning of  Sweeps the surroundings.

the surroundings  Ensure the garbage is collected

3 Responsible for maintenance of the  Weeding

gardens/lawns  Watering
 Ensures the lawns are mowed.

2 Assists with office services  Assists with photocopying when required.

 Assists with binding of documents when required.
 Assists with filing when required.
 Sorts out incoming mail and distributes the same to
respective staff.
 Responsible for opening the office early on a daily basis

4 Other duties as may be assigned from

time to time
Relevant Experience Knowledge/education- what does the person need to know
 6 months experience  Grade 12
 Behaviors and Competencies Skills- what can the person do.
 Team player  Communication
 High energy levels  Keen to learn and enjoy responsibility
 Honesty and trustworthy  Able to handle multiple priorities
 Reliable
Other Personal Qualities
 Smart
 Outgoing
Decisions that the job holder can make

Decisions that must be escalated


Employees signature Board Secretary/CEO signature

Date Date