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There are now three paradoxes of variety. The first is tension between variety and
the efficiency that is claimed for markets. With variety in the form of product
differentiation not all information relevant to the individual is included in the
price. It increases transaction costs in the form of search costs. Consumers are
not always able to fully perceive and assess differences in products. At the same
time, product variety reduces the pressure of price competition that is supposed to
yield allocative efficiency. Also, differences in composition and quality of goods
and services entail that when one chooses one product as the most preferred one,
then to switch to another, different product one incurs switching costs in making a
compromise on what is most desired. That switching cost for consumers allows
producers to raise price above production cost.
The second paradox is as follows. While perhaps the strongest argument for markets
is that they tap into the variety of individual, local knowledge, ideas and
preferences, in industrialization increase of scale and concentration of activities
into fewer, bigger organizations have led to a reduction of variety, in mass
production. The mythmarket is one of homogeneous products, and optimal production
technology accessible to all. In facilitating markets there is talk of creating a
level playing field. In fact, competition is mostly about being different, in
differentiating products and technology, and creating new playing fields.
In sum, to profit from the variety of markets one must accept that competition is
imperfect, operates not only on price but also on quality, and that markets vary
with institutions.