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Operator Control Panel

LED
Number State Interpretation / Diagnostic Action
Colour
1 ON Interpretation: Normal
Green OFF Interpretation:
Problem with the BYPASS INPUT supply voltage
Diagnostic Action:

1. Verify the Bypass Input Isolator Q2 is closed.


2. Verify the bypass input supply voltage is within normal
parameters. (the limits of these parameters are set by the
programmed INPUT +/- limits of the rated voltage, the
factory standard setting is +/- 10% of a nominal 400V).

Flashing Interpretation:
Problem with the BYPASS INPUT supply voltage
Diagnostic Action:
Verify that the Bypass Input Supply frequency is within the
normal parameters (the limits of this parameter is defined by
the SYNC.WINDOW setting, the factory standard setting is +/-
1% of a 50 Hz nominal)
2 ON Interpretation: Normal
Green OFF Interpretation:
Either the supply to the RECTIFIER INPUT is outside limits,
OR
the Rectifier is not functioning correctly.
Diagnostic Action:

1. Verify the input supply voltage is within 20% or


nominal.
2. Refer to the LCD display alarm messages for details of
Rectifier failure mode.
Reference: Diagnostic Codes and Messages

3 OFF Interpretation: Normal


Yellow ON Interpretation:
BATTERY alarm present
This could be caused by a DC busbar voltage below the
figures stated in (2) above. The battery circuit breaker
opens automatically if the DC voltage falls below these
levels.
Continuously ON = DC undervoltage
Flashing = CBB open or Battery fuse failure
Diagnostic Action:

1. Verify that the battery circuit breaker is closed.


2. If the DC busbar voltage is not above 320V, perform
checks as per 1 (mains failure) above. If the DC busbar
voltage is greater than 320V but you are unable to
close the battery circuit breaker, seek qualified
assistance.
3. If the battery circuit breaker trips as soon as mains
power is disconnected, check the battery power fuse
(F13).

Flashing Interpretation:
BATTERY CB or BATTERY FUSE (if fitted) is OPEN
Diagnostic Action:

1. Check the position of the Battery CB.


2. Check the condition of the Battery fuse (if fitted).
4 ON Interpretation: Normal
Green OFF Interpretation:
Inverter is not producing correct output voltage
Diagnostic Action:

1. Verify Inverter is NOT in Stand-By (LED 7 ON).


2. Refer to the LCD display alarm messages for
details of failure mode.
Reference: Diagnostic Codes and Messages

5 ON Interpretation: Normal
Green Inverter Output Static Switch is Closed.
Inverter is supply the load (Normal Operation).
Diagnostic Action:
None

6 OFF Interpretation: Normal


Yellow ON Interpretation:
Load is on Bypass. Inverter is ON
Diagnostic Action:
If the transfer to Bypass was automatic, it is
accompanied by a fault warning on the LCD display.
Refer to the LCD display alarm messages for details of
alarms.
Reference: Diagnostic Codes and Messages
Note: If the Inverter is still operating (LED 6 ON), the
UPS will normally attempt to transfer the load back to
the UPS.
Flashing Interpretation:
Load is on Bypass. Inverter is OFF
Diagnostic Action:
If the transfer to Bypass was automatic, it is
accompanied by a fault warning on the LCD display.
Refer to the LCD display alarm messages for details of
alarms.
Reference: Diagnostic Codes and Messages
Note: If the Inverter is still operating (LED 6 ON), the
UPS will normally attempt to transfer the load back to
the UPS.
7 OFF Interpretation: Normal
Yellow ON Interpretation:
Inverter is selected OFF (Stand-By) via the INV switch
Diagnostic Action:
Press the INV push button once to restart the
inverter. The load automatically transfers online.
Note: Initial operation of the INV push button
(inverter switched to OFF/Stand-By) requires
confirmation at the LCD Panel.
8 OFF Interpretation: Normal
Red ON Interpretation: Alarm
UPS detected a fault, message at the display, horn is
active
Diagnostic Action:
Refer to the LCD display alarm messages for details of
failure mode.
Reference: Diagnostic Codes and Messages
You can canel the Horn with the Horn Reset push
button, but the alarm message remains at the diplay
until the condition clears.
Flashing Interpretation: Warning
UPS detected a fault, message at the display
Diagnostic Action:
Refer to the LCD display warning messages for details.
Reference: Diagnostic Codes and Messages
9 OFF Interpretation: Normal
Yellow ON Interpretation:
Battery voltage discharged to 1.9V/Cell (LOW
BATTERY) indicating that the battery is approaching its
low voltage cut-off and the UPS will shortly shutdown.
The Horn is activated.
10 N/A Interpretation:
Green This LED has two modes of operation:
Graph
During Normal Operation, the bargraph indicates the battery
charge state with each LED showing 20% charge. All five Green
LEDs are ON.
During Battery Discharge, the bargraph indicates the remaining
Autonomy Time. Each LED shows two minutes of battery time
remaining.
When all five segments are illuminated, the autonomy time is
above ten minutes.
Diagnostic Action:
During Normal Operation (battery under float charge), examine
the % Battery Charge state using the Measurement menu on
the Operator Control Panel. The number of illuminated
segments should approximate the displayed value.
If the battery fails to fully charge, check the battery condition
and operating parameters.
During Battery Discharge, the atonomy time remaining
automatically displays on the default menu screen. This value
complements the indication on the display.

11 N/A Interpretation:
Green The five LEDs on the bar graph indicate the level of the load
Graph applied to the system. Each LED represents 20% load. When
100% load is applied, all five LEDs are illuminated.
Note: Load level on the most highly loaded phase is indicated.

12 OFF Interpretation: Normal


Yellow ON Interpretation:
Load exceeds 100% of rated load (Overload)
Overload message displays at the LCD panel.
Horn is active.
Diagnostic Action:
Reduce the load immediately.
The UPS operates an overload algorithm that follows an inverse
time/load characteristic. If exceeded, the UPS transfers the
load to Bypass.
Fault Diagnostics: Alarms
01 Normal Operation 31 Inv:Off via Display 58 DC Bus:Fast
02 Bypass Switch Open 32 Inv:Block Overvoltage
03 Output Switch Open 33 Inv:Current Limit 59 Battery:Ground Fault
04 Rectifier Switch Open 34 Inv:OverTemperature 60 Byp:Xfer Count Block
05 Battery CB Open 35 Inv:Unsynchronized 61 Overload Shutdown
06 Manual Bypass Closed 36 Inv:OverVoltage 62 OverTemperature
10 Byp:Absent 37 Inv:UnderVoltage Shutdown
11 Byp:Overvoltage 38 Inv:Fuse Fail 63 Emergency Stop
12 Byp:Undervoltage 39 Output:OverVoltage 64 Backfeed Fault
13 Byp:Frequency Error 40 Output:UnderVoltage 66 Overload Present
14 Byp:Phase Rot(ation) 41 Output:No Voltage 70 Bad EPROM Program
Error 42 Output:Waveform 71 Error LRC Par Pag 1
15 Byp:SCR Failure Error 72 Error LRC Par Pag 2
16 Byp:Off 43 Inv:Frequency Error 73 Error LRC Par Pag 3
17 Byp:Off via Display 44 Inv:Parallel Error 74 Error LRC Alarm History
18 Load on Bypass 46 NR:Inverter Not OK 75 Error LRC Event History
19 Byp:OverTemperature 50 Battery:Under Test 76 Internal Battery Low
20 Rect:Off 51 Battery:Test Failed 80 Error LRC Table
21 Rect:Off via Display 52 Battery:On Load 81 Error LRC Panel
22 Rect:Block 53 Battery:End 82 Modem:Wrong
23 Rect:Current Limit Disch(arge) Configuration
24 Rect:OverTemperature 54 Boost:Time Expired 83 Error LRC Alarm
25 Rect:Fuse Fail 55 DC Bus:Slow Memory
30 Inv:Off OverVoltage 84 Modem:No Response
56 DC Bus:UnderVoltage 85 Modem:False
57 Battery:Fuse Fail Command
86 Modem:Timeout
87 CANBus:No Response
88 Autonomy xxxx min
Alarm: Bypass Switch Open
Code: 02
Message: Bypass Switch Open
Details: The state of the Circuit Breakers are sensed by monitoring their auxiliary contacts, which
in all cases are closed when the associated Circuit Breaker is closed.
The sense signal route passes from the circuit breakers, through the HVIB to the UPSLB,
where they are buffered by D2 and D1. The resulting digital sense signals are processed by
the micro, which then passes the alarm data to the OLB, and then on to the LCD Display.
If Alarm 02 is active, it disables:
Alarm 10 Byp:Absent
Alarm 11 Byp:OverVoltage
Alarm 12 Byp:UnderVoltage
Alarm 13 Byp:Frequency Error
Alarm 16 Byp:Off
Rectification: 1. If the circuit breaker status does not agree with the true position, check the auxiliary
contact monitoring circuit and rectify as required.
2. If a fault is on the HVIB, replace it.
Refer to Replace the High Voltage Interface Board.
3. If input to the UPSLB buffers is correct, replace the UPSLB.
Refer to Replace the UPS Logic Board.

Alarm: Output Switch Open


Code: 03
Message: Output Switch Open
Details: The state of the Circuit Breakers are sensed by monitoring their auxiliary contacts, which
in all cases are closed when the associated Circuit Breaker is closed.
The sense signal route passes from the circuit breakers, through the HVIB, to the UPSLB,
where they are buffered by D2 and D1. The resulting digital sense signals are processed by
the micro, which then passes the alarm data to the OLB, and then on to the LCD Display.
Rectification: 1. If the circuit breaker status does not agree with the true position, check the auxiliary
contact monitoring circuit and rectify as required.
2. If a fault is on the HVIB, replace it.
Refer to Replace the High Voltage Interface Board.
3. If input to the UPSLB buffers is correct, replace the UPSLB.
Refer to Replace the UPS Logic Board.
Alarm: Rectif Switch Open
Code: 04
Message: Rectif Switch Open
Details: The state of the Circuit Breakers are sensed by monitoring their auxiliary contacts, which
in all cases are closed when the associated Circuit Breaker is closed.
The sense signal route passes from the circuit breakers, through the HVIB, to the UPSLB,
where they are buffered by D2 and D1. The resulting digital sense signals are processed by
the micro, which then passes the alarm data to the OLB, and then on to the LCD Display.
If Alarm 04 is active, it disables:
Alarm 22 Rect:Block
Rectification: 1. If the circuit breaker status does not agree with the true position, check the auxiliary
contact monitoring circuit and rectify as required.
2. If a fault is on the HVIB, replace it.
Refer to Replace the High Voltage Interface Board.
3. If input to the UPSLB buffers is correct, replace the UPSLB.
Refer to Replace the UPS Logic Board.

Alarm: Battery CB Open


Code: 05
Message: Battery CB Open
Details: The state of the Circuit Breakers are sensed by monitoring their auxiliary contacts, which
in all cases are closed when the associated Circuit Breaker is closed.
The sense signal route passes from the circuit breakers, through the HVIB, to the UPSLB,
where they are buffered by D2 and D1. The resulting digital sense signals are processed by
the micro, which then passes the alarm data to the OLB, and then on to the LCD Display.
If Alarm 05 is active, it disables:
Alarm 52 Battery:On Load
Alarm 53 Battery:End Disch(arge)
Alarm 56 DC Bus:UnderVoltage
and initiates the mimic display Battery Fault LED3 (flashing).
Rectification: 1. If the circuit breaker status does not agree with the true position, check the auxiliary
contact monitoring circuit and rectify as required.
2. If a fault is on the HVIB, replace it.
Refer to Replace the High Voltage Interface Board.
3. If input to the UPSLB buffers is correct, replace the UPSLB.
Refer to Replace the UPS Logic Board.
Alarm: Manual Bypass Closed
Code: 06
Message: Manual Bypass Closed
(Maintenance Bypass Breaker Closed)
Details: The state of the Circuit Breakers are sensed by monitoring their auxiliary contacts, which
in all cases are closed when the associated Circuit Breaker is closed.
The sense signal route passes from the circuit breakers, through the HVIB, to the UPSLB,
where they are buffered by D2 and D1. The resulting digital sense signals are processed by
the micro, which then passes the alarm data to the OLB, and then on to the LCD Display.
Rectification: 1. If the circuit breaker status does not agree with the true position, check the auxiliary
contact monitoring circuit and rectify as required.
2. If a fault is on the HVIB, replace it.
Refer to Replace the High Voltage Interface Board.
3. If input to the UPSLB buffers is correct, replace the UPSLB.
Refer to Replace the UPS Logic Board.

Alarm: Byp:Absent
Code: 10
Message: Byp:Absent
(Bypass Supply &lt50 VAC)
Details: This alarm is enabled only if the bypass circuit breaker is closed and indicates a voltage
error on the bypass supply.
Reference: Alarm 02 Bypass Switch Open
This alarm is triggered by a bypass voltage monitoring function of the UPSLB micro, which
senses the three-phase bypass supply via buffered attenuators on the HVIB.
The alarm thresholds are programmable via the SETUP/ VOLTAGE menu screen (+10% –
15% default setting).
Reference: Software Commissioning: Setup Parameters
In addition to controlling these alarms, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
Rectification: 1. Verify that the bypass voltage to the module is within the selected voltage range.
Rectify the external supply if it is faulty.
2. Verify that the input MAX and MIN values programmed in the SETUP/VOLTAGE menu
screen are appropriate.
Re-program the values if necessary.
Reference: Software Commissioning: Setup Parameters
3. If Steps 1 and 2 are OK, measure the sense signals to the UPSLB.
If the sense signals are correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltages are incorrect, check the wiring/connections to HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:OverVoltage
Code: 11
Message: Byp:OverVoltage
(Bypass Supply OverVoltage)
Details: This alarm is enabled only if the bypass circuit breaker is closed and indicates a voltage
error on the bypass supply.
Reference: Alarm 02 Bypass Switch Open
This alarm is triggered by a bypass voltage monitoring function of the UPSLB micro, which
senses the three-phase bypass supply via buffered attenuators on the HVIB.
The alarm thresholds are programmable via the SETUP/ VOLTAGE menu screen (+10% –
15% default setting).
Reference: Software Commissioning: Setup Parameters
In addition to controlling these alarms, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
Rectification: 1. Verify that the bypass voltage to the module is within the selected voltage range.
Rectify the external supply if it is faulty.
2. Verify that the input MAX and MIN values programmed in the SETUP/VOLTAGE menu
screen are appropriate.
Re-program the values if necessary.
Reference: Software Commissioning: Setup Parameters
3. If Steps 1 and 2 are OK, measure the sense signals to the UPSLB.
If the sense signals are correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltages are incorrect, check the wiring/connections to HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:UnderVoltage
Code: 12
Message: Byp:UnderVoltage
(Bypass Supply UnderVoltage)
Details: This alarm is enabled only if the bypass circuit breaker is closed and indicates a voltage
error on the bypass supply.
Reference: Alarm 02 Bypass Switch Open
This alarm is triggered by a bypass voltage monitoring function of the UPSLB micro, which
senses the three-phase bypass supply via buffered attenuators on the HVIB.
The alarm thresholds are programmable via the SETUP/ VOLTAGE menu screen (+10% –
15% default setting).
Reference: Software Commissioning: Setup Parameters
In addition to controlling these alarms, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
Rectification: 1. Verify that the bypass voltage to the module is within the selected voltage range.
Rectify the external supply if it is faulty.
2. Verify that the input MAX and MIN values programmed in the SETUP/VOLTAGE menu
screen are appropriate.
Re-program the values if necessary.
Reference: Software Commissioning: Setup Parameters
3. If Steps 1 and 2 are OK, measure the sense signals to the UPSLB.
If the sense signals are correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltages are incorrect, check the wiring/connections to HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:Frequency Error
Code: 13
Message: Byp:Frequency Error
(Bypass Supply Over/Under Frequency)
Details: This alarm is triggered by a bypass frequency monitoring function of the UPSLB micro,
which senses the bypass supply R-Phase via the same signals used by the Input Voltage
monitoring alarms described in:
Alarm 10 Byp:Absent
Alarm 11 Byp:OverVoltage
Alarm 12 Byp:UnderVoltage
The alarm window threshold is programmable via the SETUP/FREQUENCY menu screen
(±2% default setting).
Reference: Software Commissioning: Setup Parameters.
In addition to controlling the alarm, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
The alarm is disabled if the bypass supply isolator is opened.
Rectification: 1. Verify that the bypass voltage to the module is within the selected frequency range..
2. Verify that the SYNC WINDOW value programmed in the SETUP/FREQUENCY menu
screen is appropriate.
Re-program if necessary.
Reference: Software Commissioning: Setup Parameters.
3. If Steps 1 and 2 are OK, measure the R-Phase sense signal to the UPSLB.
If the R-Phase sense signal is correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltage is incorrect, check the wiring/connections to the HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:Phase Rot(ation) Error
Code: 14
Message: Byp:Phase Rot Error
(Bypass Phase Rotation Error)
Details: This alarm is triggered by a detection circuit on the UPSLB that monitors the R- and S-
Phase bypass voltages, and signals an error to the micro control system. The sensed
voltages are the same as those used by the Input Voltage monitoring alarms.
The alarm threshold is fixed by component values.
In addition to controlling the alarm, the monitoring function controls the Bypass Supply
LED (green) on the mimic display.
This alarm also enables Alarm 16.
Reference: Alarm 16 Byp:Off.
Rectification: 1. Verify that the rotation of the bypass supply to the module is correct.
If the rotation of the bypass supply is bad, rectifiy it.
2. Check for cross-wiring of R-Phase and S-Phase on the HVIB connector X6.
3. If the R-phase or S-phase sense signal to the UPSLB is missing, there are other active
alarms concerning the bypass voltage. If no such alarm is present, then the problem is
with the UPSLB phase-rotation monitor circuit.
4. Check the monitor circuit, or replace the UPSLB.
Reference: Replace the UPS Logic PCB

Alarm: Byp:SCR Failure


Code: 15
Message: Byp:SCR Failure
(Bypass SCR Open Circuit)
Details: This latched alarm is triggered by a detection circuit on the UPSLB that monitors the
voltage drop across the bypass SCRs. It monitors both the 3-phase bypass voltage and UPS
output voltage.
Analogue circuits on the UPSLB process the sense voltages via attenuator circuits on the
HVIB.
Rectification: 1. Attempt to reset the alarm using S1 on the UPSLB.
2. With the module shutdown (maintenance bypass):
Check the bypass SCR for open circuit.
Check the gate drive connections.
Reference: Open-Circuit Bypass SCR
3. If the SCRs are OK, check the bypass voltage and output voltage sense input to UPSLB
via the HVIB.
Repair or replace as necessary.
4. If the signals to the UPSLB are OK, replace the SSDB.
Reference: Replace the Static Switch Driver PCB
Alarm: Byp:Off
Code: 16
Message: Byp:Off
(Bypass Static Switch Blocked)
Details: This alarm is triggered by IC D22 on the UPSLB which, via the micro, inhibits the static
bypass circuit (BLK_MNS) in response to various fault conditions.
The alarm is inhibited when the bypass power isolator is open
(that is, when Alarm 02 Bypass Switch Open is active).
When Alarm 16 is active, it disables:
Alarm 17 Byp:Off via Display
Rectification: 1. Check the conditions below, as any one can initiate this alarm.
Rectify as required.
• Is the Bypass Manual Inhibit Switch Q2 open (OFF) on the UPSLB?
• Is Alarm 63 Emergency Stop active?
• Is Alarm 15 Byp:SCR Failure active?
• Is Alarm 14 Byp:Phase Rot(ation) Error active?
2. If you find no fault with the above checks, replace the UPSLB.
Reference: Replace the UPS Logic Board
-

Alarm: Byp:Off via Display


(Bypass Blocked via Operator Menu)
Code: 17
Message: Byp:Off via Display
(Bypass Blocked via Operator Menu)
Details: This alarm is triggered by the micro on the UPSLB when the Static Bypass is inhibited
manually from the Operator Control Panel.
This alarm is enabled only if Alarm 16 Byp:Off is inactive.
If this alarm is active, it also activates Alarm 16 Byp:Off.
Rectification: 1. Verify that the bypass is not selected [OFF] at the FUNCTION–>NEXT PAGE–>BYPASS
menu screen.
Return the selection to [ON] if required.
2. If the bypass is not inhibited at the display,
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Load on Bypass
Code: 18
Message: Load on Bypass
Details: This is a status alarm generated by the UPSLB micro when the load is transferred to the
static bypass supply, either intentionally or as the result of an Inverter fault. It also causes
the Bypass LED (amber) on the mimic panel to flash. If the LED is ON continuously, then
the load is on bypass because the UPS is in Manual Retransfer operating mode.
Rectification: 1. Investigate any other active alarm that might be the cause of a load transfer.
Rectify as necessary.
2. If no other fault alarm is present and the Inverter is working correctly but the load
does not automatically transfer back to the Inverter, the UPSLB might be configured in
the Manual Retransfer mode.
Check the position of link X26.
Reference: UPS Logic PCB Link Settings
3. If you find no fault, the transfer control logic is likely bad.
Replace the UPSLB .
Reference: Replace the UPS Logic PCB

Alarm: Byp:OverTemperature
Code: 19
Message: Byp:OverTemperature
(Static Bypass OverTemperature Warning)
Details: This alarm is triggered by the UPSLB micro in response to a temperature monitoring
thermostat on the Static Switch heatsink passed via the SSDB. This facility is not normally
used.
NOTE: One minute after the alarm is activated, the static bypass stops and Alarm
[62] OverTemper(ature) Shutdown is latched on.

Rectification: If the alarm is active, verify link X15:0-1 on the Static Switch Driver Board.
Alarm: Rect:Off
Code: 20
Message: Rect:Off
(Software Block via the Micro)
Details: This alarm is triggered by a UPSLB software routine concerned with Rectifier control. The
alarm is present when the input to D44 pin 14 (RECON) is active (low).
This signal also triggers Alarm 22 Rect:Block.
Rectification: Check the conditions below, as any one can initiate this alarm.
Rectify as required.
1. Is the Rectifier selected ON at the Operator Control Panel?
2. Is the Alarm 25 Rect:Fuse Fail active?
3. Is the Rectifier Block active on the RLB?
For example,
H7 = Power Supply Fail
H8 = Phase Rotation Error
H9 = Input UnderVolts
If yes, check the RLB.
Replace if necessary.
Reference: Replace the Rectifier Logic Board.
4. Is H10 (only) lit on RLB?
If yes, then the problem is on the UPSLB.
Replace if necessary.
Reference: Replace the UPS Logic Board

Alarm: Rect:Off via Display


Code: 21
Message: Rect:Off via Display
(Rectifier Blocked via Operator Menu)
Details: This alarm is triggered by the micro on the UPSLB when the Rectifier is inhibited manually,
either from the Operator Control Panel or remotely from the Optional External Alarms
Interface Board.
This alarm is disabled if Alarm 22 Rect:Block is active.
If this alarm is active, then Alarm 22 Rect:Block is blocked.
Rectification: 1. Verify that the Rectifier has not been selected [OFF] via the FUNCTION–>NEXT PAGE–
>RECTIFIER menu screen.
Return the selection to [ON] if required.
2. If the Rectifier is not selected [OFF],
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Rect:Block
Code: 22
Message: Rect:Block
(Hardware Block via the UPSLB)
Details: This latched alarm is triggered by a UPSLB Rectifier control logic. The alarm is present
when the output from D88 Pin 37 [ON_REC] is in its blocking state (low). This output is
affected by several Rectifier inhibit signals.
This alarm is disabled if Alarm 21 Rect:Off via Display is active.
If this alarm is active, then Alarm 21 Rect:Off via Display is blocked.
Rectification: Check the conditions below, as any one can initiate this alarm.
Rectify as required.
1. Rectifier Manual Inhibit Switch Q3 open (OFF) on the UPSLB
2. Alarm 63 Emergency Stop active
3. Alarm 55 DC Bus:Slow OverVoltage active
4. Alarm 58 DC Bus:Fast OverVoltage active
5. Alarm 20 Rect:Off active
6. Circuit board power supply failure
7. If you find no fault in Step 1 through Step 6, replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Rect:Current Limit


Code: 23
Message: Rect:Current Limit
(Rectifier Input Current Limit)
Details: This alarm is triggered by the UPSLB micro in response to an Input Current Limit Fault
signal generated on the RLB. The operating threshold is calibrated by R17 on the RLB. LED
H6 illuminates on the RLB when an overload is detected.
Reference: Calibration: Rectifier Input Current Limit
Rectification: 1. If there is a genuine overload,
Check the rectifier SCRs, DC filter caps, shorted battery, shorted inverter leg.
Reference: How to Check the Rectifier Power Components
2. If there is no genuine overload, but H6 is illuminated,
Check the RLB.
Replace if necessary.
Reference: Replace the Rectifier Logic Board
3. If H6 is extinguished, the problem is likely the RLB issuing an erroneous fault signal, or
the UPSLB is faulty.
Repair or replace as necessary.
Reference:
Replace the Rectifier Logic Board
Replace the UPS Logic Board
Alarm: Rect:OverTemperature
Code: 24
Message: Rect:OverTemperat
(Rectifier OverTemperature)
Details: This alarm is triggered by the UPSLB micro in response to a temperature monitoring
thermostat on the Rectifier heatsink passed via the RLB.
The alarm can be overridden by fitting a jumper link to X9:1-2 on the RLB.
This facility is not normally used.
NOTE: One minute after the alarm is activated, the Rectifier stops and Alarm 62
OverTemperature Shutdown is latched on.

Rectification: 1. A genuine overtemperature condition can result from:


• Increased ambient air temperature
• Restricted cooling air flow
• Prolonged rectifier overload under raised ambient temperature
• Fan failure
2. If not a genuine overtemp condition, check the wiring of thermostats (NC) through the
RGDB and RLB to the UPSLB.

Alarm: Rect:Fuse Fail


Code: 25
Message: Rect:Fuse Fail
Details: This alarm is triggered by the UPSLB micro in response to a failure of a Rectifier input fuse.
Rectification: 1. Check the Rectifier input fuses.
Replace as necessary.
2. Before you restart the Rectifier:
Do a full check of the Rectifier components, particularly shorted SCRs and shorted DC
Bus Capacitors.
Reference: How to Check the Byp and Output SS Power Components
Reference: How to Check the Rectifier Power Components
3. If the fuses are not open, the false alarm may be caused by a faulty fuse monitoring
Micro switches, or open circuit connecting wiring.
4. Check the signal path from the HVIB X13:5-6 to the UPSLB.
5. If you find no fault after you complete Step 1 through Step 4,
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Code: 30
Message: Inv:Off
(Software Block via the Micro)
Details: This alarm is triggered by the UPSLB software routine and is present when the input to
D88 Pin 17 [INV_ON] is active (low).
When this alarm is present, it disables Alarm 31 Inv:Off via Display.
When this alarm is present, it enables Alarm 32 Inv:Block.
Rectification: Check the conditions below, as any one can initiate this alarm.
Rectify as required.
1. Is the DC Bus within its permissible range?
2. Is the Inverter selected [ON] at the Operator Control Panel?
3. Is there an Inverter Block signal active on the ILB
For example,
H11 = PCB Power Supply Fail
H13 = Base Drive Lead Disconnected
H5 , H6 , H7 , H8 , H9 , H10 = Desaturation Detector Active
(H5 - H10, investigate reason on the ILB)
4. Is H12 (only) lit on the ILB?
If yes, then replace the UPSLB.
Reference: Replace the UPS Logic Board
5. Are any external blocks applied to the UPS?

Alarm: Inv:Off via Display


Code: 31
Message: Inv:Off via Display
(Inverter Blocked via Operator Menu)
Details: This alarm is triggered by the UPSLB when the Inverter is inhibited manually, either from
the Operator Control Panel or remotely from the external Alarms Interface Board.
This alarm is disabled if Alarm 30 Inv:Off is active.
Rectification: 1. Verify that the Inverter is not selected [OFF] via the FUNCTION/NEXT PAGE/INVERTER
menu screen.
Return the selection to [ON] if required.
2. Verify that the optional Alarms Interface board is not sending the remote signal to
inhibit the Inverter.
3. If neither of the above is inhibiting the Inverter:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Inv:Block
Code: 32
Message: Inv:Block
(Hardware Block via UPSLB)
Details: This alarm is triggered by the UPSLB Inverter control logic and is present when the output
from D88 Pin 33 [ON_INV] is in its blocking state (low). The output is initiated by several
Inverter inhibit signals.
This alarm is disabled if Alarm 31 Inv:Off via Display is active.
Rectification: Check the conditions below, as any one can initiate this alarm.
Rectify as required.
1. Is the Inverter Manual Inhibit Switch Q2 open (OFF) on the UPSLB?
2. Is Alarm 63 Emergency Stop active?
3. Is Alarm 55 DC Bus:Slow OverVoltage active?
4. Is Alarm 58 DC Bus:Fast OverVoltage active?
5. Is Alarm 30 Inv:Off (Software Block via the Micro) inhibiting the Inverter?
6. Is there a circuit board power supply failure?

Alarm: Inv:Current Limit


Code: 33
Message: Inv:Current Limit
(Inverter Current Limit)
Details: This alarm is triggered by the UPSLB micro in response to an inverter >150% Current Limit
Fault signal generated on the ILB. The operating threshold is calibrated by R248 on the
ILB. LED H14 illuminates on the ILB when the threshold is exceeded, and the current limit
is therefore active.
Reference: Calibration: Rectifier Input Current Limit
NOTE: the IGBT PWM pattern is limited appropriately to reduce the Inverter
output voltage. This may lead to an increase in pulsed current in the output
transformer, which causes an increased audible noise.

Rectification: 1. Check for a genuine reason for the fault indication by looking for shorts, burns, so
forth, in the:
• Output transformer and associated cabling
• Output filter capacitors and associated wiring
• Inverter power stacks and associated cabling
2. If no reason for a genuine alarm is apparent and H14 is illuminated on the ILB:
Determine the cause of the erroneous overload detection.
Repair or replace as necessary.
3. If no reason for a genuine alarm is apparent and H14 is extinguished:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Inv:OverTemperature
Code: 34
Message: Inv:OverTemperature
(Inverter OverTemperature)
Details: This alarm is triggered by the UPSLB micro in response to the opening of a thermostat on
one of the Inverter power stack heatsinks. This is designed to occur if the power stack
reaches 90°C. If the condition prevails for one minute following alarm activation, the
Inverter shuts down.
Reference: Alarm 62 OverTemperature Shutdown
Rectification: 1. If the OverTemperature is genuine,
Check for and Rectify:
• An increase in ambient air temperature
• Restricted cooling air flow
• Fan failure
• Prolonged Inverter overload
2. If OverTemperature is not genuine:
Check the continuity (NC) of thermostats and wiring through the HVIB to the UPSLB.
Replace or repair the cause of the open circuits.
3. If you find no open circuit:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
4. Verify that jumper X12:0-1 on the ILB is open (standard).
Alarm: Inv:Unsynchronized
Code: 35
Message: Inv:Unsynchronized
(Inverter Unsynchronized to Bypass)
Details: This alarm is triggered by a UPSLB software routine that detects when the Inverter and
Bypass waveforms are misaligned by more than 9°.
The alarm resets automatically when the condition clears.
Rectification: 1. If the non-sync condition is genuine,
Check for and rectify:
Alarm 02 Bypass Switch Open
Alarm 10 Byp:Absent
Alarm 11 Byp:OverVoltage
Alarm 12 Byp:UnderVoltage
Alarm 13 Byp:Frequency Error
Alarm 14 Byp:Phase Rot(ation) Error
2. If the non-sync condition is not genuine,
Check for and rectify:
Inverter Phase Displacement ( R247 on the ILB)
Reference: Calibration: Inverter Bypass Phase Lock Adjustment
Inverter Slew Rate
Use the SLEWRATE selection in the SETUP menu.
Reference: NOMINAL (Frequency)
3. If the problem persists,
Replace the UPS Logic Board.
Reference: Replace the UPS Logic Board
4. If the problem persists,
Replace the Inverter Logic Board.
Reference: Replace the Inverter Logic Board
Alarm: Inv:OverVoltage
Code: 36
Message: Inv:OverVoltage
(Inverter OverVoltage Warning)
Details: This alarm is triggered by a UPSLB software routine that detects when the Inverter voltage
rises above a maximum level, which is set by the % UPPER LIMIT menu selection on the
Operator Control Panel.
Note: If the load is On Bypass, the Inverter has 10 seconds to recover. If it does not
recover, the Inverter is latched off. Use the reset button to restart the Inverter. If
the bypass is available when the fault occurs, the Critical Bus Monitor transfers the load to
Bypass.
Reference: Alarm 39 Output:OverVoltage

Rectification: 1. If the alarm operation is genuine:


Verify that the % UPPER LIMIT on the Operator Control Panel is suitable.
Reference: Rated Volts (Inverter Output Voltage / Nominal Bypass Input)
2. If the alarm operation is genuine, and
If the % UPPER LIMIT is suitable:
Check the Inverter feedback to the ILB Voltage Control Loop on the ILB at X9-1, X9-2,
X9-3.
3. If the alarm operation is genuine, and
If the voltage feedback signal is missing:
Trace the open circuit via X5 on the HVIB, ribbon cable to the UPSLB, and ribbon cable
to the ILB.
Replace faulty component(s) as applicable.
4. If there is no genuine reason for the alarm condition:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Inv:OverVoltage
Code: 36
Message: Inv:OverVoltage
(Inverter OverVoltage Warning)
Details: This alarm is triggered by a UPSLB software routine that detects when the Inverter voltage
rises above a maximum level, which is set by the % UPPER LIMIT menu selection on the
Operator Control Panel.
Note: If the load is On Bypass, the Inverter has 10 seconds to recover. If it does not
recover, the Inverter is latched off. Use the reset button to restart the Inverter. If
the bypass is available when the fault occurs, the Critical Bus Monitor transfers the load to
Bypass.
Reference: Alarm 39 Output:OverVoltage

Rectification: 1. If the alarm operation is genuine:


Verify that the % UPPER LIMIT on the Operator Control Panel is suitable.
Reference: Rated Volts (Inverter Output Voltage / Nominal Bypass Input)
2. If the alarm operation is genuine, and
If the % UPPER LIMIT is suitable:
Check the Inverter feedback to the ILB Voltage Control Loop on the ILB at X9-1, X9-2,
X9-3.
3. If the alarm operation is genuine, and
If the voltage feedback signal is missing:
Trace the open circuit via X5 on the HVIB, ribbon cable to the UPSLB, and ribbon cable
to the ILB.
Replace faulty component(s) as applicable.
4. If there is no genuine reason for the alarm condition:
Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Inv:Fuse Fail


Code: 38
Message: Inv:Fuse Fail
Details: This alarm is triggered by the UPSLB micro in response to an Inverter fuse failure. This
facility is reserved for larger UPS modules and is not normally used in models up to 60
kVA. You can disable it by fitting a link to Jumper X16:1-2 on the HVIB.
Rectification: As a genuine fuse fail condition, the signal is not normally monitored. Activation of this
alarm channel is usually caused by a false alarm.
If the alarm activates:
1. Check the signal path from the HVIB X16:1-2 to the UPSLB.
2. Replace the UPSLB if necessary.
Reference: Replace the UPS Logic Board
Alarm: Output:OverVoltage
Code: 39
Message: Output:OverVoltage
(Critical Bus OverVoltage Trip)
Details: This alarm is triggered by a UPSLB software routine that detects when the critical bus
voltage goes above a maximum level, which is set by the % UPPER LIMIT menu selection
on the Operator Control Panel.
NOTE: Given the load is On Inverter, if the Bypass is available when the fault
occurs, the load transfers to Bypass. If the Bypass is unavailable when the fault
occurs, the output Static Switch opens and the load powers down.

Rectification: 1. If the alarm is genuine:


Verify that the % UPPER LIMIT on the Operator Control Panel is suitable.
Reference: Rated Volts (Inverter Output Voltage / Nominal Bypass Input)
2. If the alarm operation is genuine, and
If the % UPPER LIMIT is suitable:
Check the Critical Bus Feedback to the UPSLB Voltage Control Loop.
3. If the alarm operation is genuine, and
If the voltage feedback signal is missing:
Trace the open circuit via X5 on the HVIB and ribbon cable to the UPSLB.
Replace faulty components as applicable.
4. If there is no genuine reason for the alarm condition:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Output:UnderVoltage
Code: 40
Message: Output:UnderVoltage
(Critical Bus UnderVoltage Trip)
Details: This alarm is triggered by a UPSLB software routine that detects when the critical bus
voltage goes below a minimum level, which is set by the % LOWER LIMIT menu selection
on the Operator Control Panel.
Note: Given the load is On Inverter, if the Bypass is available when the fault occurs,
the load transfers to Bypass. If the Bypass is unavailable when the fault occurs, the
output Static Switch opens and the load powers down.

Rectification: 1. If the alarm is genuine:


Verify that the % LOWER LIMIT on the Operator Control Panel is suitable.
Reference: Rated Volts (Inverter Output Voltage / Nominal Bypass Input)
2. If the alarm is genuine, and
If the % LOWER LIMIT is suitable:
Check for an open-circuit Output Filter Capacitor.
3. If the alarm is genuine, and
If the Output Filter Capacitor is good:
Replace the Inverter Logic Board.
Reference: Replace the Inverter Logic Board
4. If there is no genuine reason for the alarm condition:
Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Output:No Voltage


Code: 41
Message: Output:No Voltage
(UPS in Offline Mode)
Details: This alarm is triggered by the UPSLB if the Inverter is running at nominal output voltage
but the output Static Switch is open.
Rectification: 1. Verify that the unit is selected to Auto Mode by ensuring that Jumper X26:1-2 is not
linked (Standard) on the UPSLB.
2. If no genuine reason can be found for the alarm:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Output:Waveform Error
Code: 42
Message: Output:Waveform Error
(Low Inverter Peak Volts)
Details: This alarm is triggered by a UPSLB software routine that monitors the peak voltage
waveform of each output voltage envelope.
Rectification: 1. Verify that the alarm is genuine by monitoring each output waveform with an
oscilloscope.
If the alarm is genuine:
2. Check the output filter capacitors for correct function.
3. Check for an open circuit SCR in the Output Static Switch.
4. Check the Inverter feedback to the ILB Voltage Control Loop on the ILB at X9-1, X9-2,
and X9-3.
5. If the voltage feedback signal is missing:
Trace the open circuit via X5 on the HVIB, ribbon cable W8 to the UPSLB, and ribbon
cable to the ILB.
Replace faulty components as applicable.
If the alarm is not genuine:
6. Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Inv:Frequency Error


Code: 43
Message: Inv:Frequency Error
(Inverter Frequency Error)
Details: This alarm is triggered by a UPSLB software routine that detects when the Inverter
frequency is outside its window limits. This is automatically set at twice the Bypass
frequency window limits at the Operator Control Panel.
Rectification: 1. Check the Inverter frequency to determine if the alarm is genuine.

If the alarm is genuine:


2. Verify that the mimic display Nominal Operating Frequency is entered correctly (for
example, 50 Hz).
Reference: Rated Voltes (Inverter Output Voltage / Nominal Bypass Input
3. Replace the ILB if necessary.
Reference: Replace the Inverter Logic Board
If the alarm is not genuine:
4. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Inv:Parallel Error
Code: 44
Message: Inv:Parallel Error
(Inverter Selected Off)
Details: This alarm is triggered in a 1+1 configured system if the Selective Shutdown circuit on the
Parallel Logic Board is active.
Rectification: If fault is genuine:
LED H1 is illuminated on the PLB.
1. Attempt to reset using the Reset Switch S1 on the UPSLB.
2. If the reset does not solve the problem, investigate the cause of the load current
sharing problem.

Alarm: NR:Inverter Not OK


Code: 46
Message: NR:Inverter Not OK
Details: This alarm indicates that the total number of inverters selected for the system during the
system software setup, is different from the inverters online count.
Rectification: 1. Verify that the number of inverters online is correct and that the number selected in
the setup is consistent with the system units.
2. Power up the complete system.
Switch each inverter online.
3. If the alarm does not clear:
Investigate a possible fault with the PLB.
Replace the PLB if required.
Reference: Replace the Parallel Logic Board
4. If the alarm persists:
Check for additional fault conditions.

NOTE: The alarm indicates the operating condition of the system.

Alarm: Battery:Under Test


Code: 50
Message: Battery:Under Test
Details: This warning is triggered by a UPSLB software routine in response to a user-initiated
Battery Test selected at the Operator Control Panel.
Rectification: 1. Check the mimic display window under BATTERY TEST.
Reset the warning if necessary.
2. Otherwise,
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Battery:Test Failed
Code: 51
Message: Battery:Test Failed
Details: This latched alarm is activated by a UPSLB software routine in response to the results of
the Battery Test routine.
Rectification: 1. Press the Reset Button S1 on the UPSLB to unlatch the alarm.
2. If the alarm fails to reset:
Check the battery test parameters at the Operator Control Panel display screen.
3. If the battery test parameters are correct:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
4. If the battery test parameters are bad:
Check the battery for a genuine fault.

Alarm: Battery:On Load


Code: 52
Message: Battery:On Load
(Battery is Discharging)
Details: This alarm is triggered by a UPSLB software routine. The alarm is enabled only when the
battery breaker is closed. The battery current must be negative (discharging) for longer
than 10 seconds before the alarm is activated.
Rectification: 1. Confirm the alarm is genuine by measuring the battery discharge current.

If the alarm is genuine:


2. Check the Rectifier function and float voltage level.
3. Observe instructions appropriate to any other active alarms.
If the alarm is not genuine:
4. Check the battery discharge current from the Operator Control Panel MEASUREMENT
screen.
5. Ensure that the battery parameters are correctly set (that is, NO OF BATT. EL,
CAPACITY, others) under the appropriate display menu screen.
6. Check the Rectifier float voltage.
7. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Battery:End Discharge
Code: 53
Message: Battery:End Disch(arge)
(Battery End-of-Discharge Trip)
Details: This alarm is triggered by a UPSLB software routine that trips the battery breaker at the
appropriate low battery disconnect voltage (that is, when the battery discharges to its
End-of-Discharge voltage.
NOTE: The exact trip level is programmable at the display menu screen.

NOTE: If the load is less than 15% of nominal rating, the End-of-Discharge trip level
is automatically increased by 10%.

Rectification: 1. Confirm the alarm is genuine by measuring the battery voltage.


2. Check the battery circuit breaker trip status.
If the alarm is genuine:
3. Reset the UPS system by doing a re-start.
4. Check the Rectifier float voltage level.
5. Observe the instructions appropriate to any other active alarms.
If the alarm is not genuine:
6. Verify that the END DIS trip level programmed at the Operator Control Panel SETUP
menu is correct.
Reference: Setup Parms: Batt.Cells
7. Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Boost:Time Expired


Code: 54
Message: Boost:Time Expired
Details: This latched alarm is triggered by a UPSLB software routine if the Boost Charge Timer is
exceeded. At some time previously, the unit automatically entered its Boost Charge
regime and continued to boost the batteries for the programmed number of hours.
Rectification: 1. Confirm the alarm is genuine by verifying that the AUTOMATIC boost facility is
enabled, and that the boost parameters are correctly selected.
Reference: Setup Menu Map (Part 2 of 2)
If the alarm is genuine:
2. Check the battery string for faulty cells.
3. Press the reset button S1 on the UPSLB to clear the alarm.
If the alarm is not genuine:
4. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: DC Bus:Slow Overvoltage
Code: 55
Message: DC Bus:Slow Overvol(tage)
(DC OverVoltage Warning)
Details: This latched alarm is triggered by a UPSLB software routine if the DC Bus voltage rises
above the programmed MAX level.
Reference: Setup Menu Map (Part 2 of 2)
When activated, the Rectifier and Inverter are turned off.
Rectification: 1. Confirm that the alarm is genuine by checking that the DC Bus voltage does not exceed
the programmed overvoltage level.
If the alarm is genuine:
2. Check the Rectifier float voltage level.
3. Observe the instructions appropriate to any other active alarms.
4. Check that the DC Bus filter capacitors are healthy.
5. Check the DC Bus Voltage Feedback path to the RLB for an open-circuit fault.
NOTE: In a 1+1 system this alarm can be an indication of an Inverter back-feed.
Ensure that the paralleling operation of the system is operating correctly.

If the alarm is not genuine:


6. Verify that the DC Bus MAX parameter is correctly set at the display menu screen.
Reference: Setup Parms: BATT.CELLS
7. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: DC Bus:UnderVoltage
Code: 56
Message: DC Bus:UnderVoltage
(Low Battery Warning)
Details: This latched alarm is triggered by a UPSLB software routine if the DC Bus voltage falls
below the low voltage BATT.LOW warning level.
Reference: Setup Menu Map (Part 2 of 2)
This is a warning that the battery is approaching its End-of-Discharge voltage, and does
not in itself affect the Inverter/Load operation.
Rectification: 1. Confirm that the alarm is genuine by checking that the DC Bus voltage is not below the
programmed undervoltage level.
If the alarm is genuine:
2. Check the Rectifier float charge.
3. Replace the RLB as necessary.
Reference: Replace the Rectifier Logic Board
4. Observe the instructions appropriate to any other active alarms.
If the alarm is not genuine:
5. Verify that the DC Bus BAT.LOW parameter is correctly set in the display menu screen.
Reference: Setup Parms: BATT.CELLS
6. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Battery:Fuse Fail
Code: 57
Message: Battery:Fuse Fail
Details: The battery fuse condition (F27) is monitored by a Normally-Open (NO) micro-switch that
is connected to the fuse. If the fuse ruptures, a mechanical pin is released that operates
(closes) the micro-switch.
The resulting digital low signal is processed by the UPSLB micro, which passes the alarm
data via the Operator Logic to the LCD Display.
Rectification: 1. Confirm that the alarm is genuine by checking the state of the mechanical pin on the
fuse body.
2. Do a continuity check of the fuse itself using an ohmmeter.
If the alarm is genuine:
3. Inspect the Battery string for faulty (short-circuit) cells.
4. Check the operation of the Battery Circuit Breaker
(for example, attempted closure when the rectifier is OFF).
If the alarm is not genuine:
5. Check the micro-switch for correct operation.
6. Check the wiring from the micro-switch back to the HVIB and UPSLB, as well as
associated ribbon cables.
7. Replace the UPSLB if required.
Reference: Replace the UPS Logic Board
8. Replace the HVIB if required.
Reference: Replace the High Voltage Interface Board
Alarm: DC Bus:Fast OverVoltage
Code: 58
Message: DC Bus:Fast OverVolt(age)
(Fast DC OverVoltage)
Details: This latched alarm is triggered by a UPSLB software routine that detects the DC Bus
voltage rising above 620 VDC. This instantaneously shuts down the Rectifier and Inverter,
and trips the Battery Breaker. The 620V threshold is fixed by the hardware.
The load transfers to Bypass if Bypass is available.
Rectification: 1. Transfer the load to Maintenance Bypass.
2. Open the Static Bypass Breaker.
3. Close Q2 on the UPSLB to block the Inverter.
4. Start the Rectifier.
5. Record the DC Bus float voltage.
If the float voltage is correct:
Check for a shorted Static Bypass SCR (Step 6 and Step 7).
If the DC Bus voltage rises to the Fast OverVoltage threshold,
there is a fault in the Rectifier Voltage Regulation Loop.
Check the DC Bus voltage feedback path to the RLB for an open circuit fault
(X2 on HVI, ribbon cable to UPSLB, ribbon cable to RLB).
NOTE: Test Point X1 Pin 1 on the RLB equals 3 VDC at nominal 432 VDC on the
DC Bus.

If the Rectifier is OK:


6. Start the Inverter.
7. Check for no voltage at the Q2 Bypass Isolator.
If the Inverter voltage is present, there is a shorted bypass SCR.
If no voltage is present, the alarm is not genuine.
Replace the UPSLB.
Reference: Replace the UPS Logic Board
NOTE: You can also detect a shorted bypass SCR by turning off the Static
Bypass and Inverter power sections using Q1 and Q2 on the UPSLB, then
closing the Static Bypass Breaker and checking for voltage on the UPS output
terminals.
Alarm: Battery:Ground Fault
Code: 59
Message: Battery:Ground Fault
Details: This alarm condition indicates that one side of the battery circuit connections has an earth
fault.
This alarm is active only if the Battery Ground Fault option is fitted.
Rectification: 1. Isolate the Battery from the UPS.
2. Check for a ground fault in the interconnecting cables.
3. Check for a potential between the ends of the battery string and the battery
cabinet/rack. (This should indicate O/C.)
If a potential is detected:
4. Inspect the Battery for cracks or leaking electrolyte.
If no ground fault is detected:
5. Look for a false alarm condition.
6. If no alarm condition is detected:
Replace the battery ground fault sensor.

Alarm: Byp:Xfer Count Block


Code: 60
Message: Byp:Xfer Count Block
Details: This latched alarm is triggered by a UPSLB software routine that counts the number of
transfers between the Inverter and Bypass. If the count exceeds 8 within 1 minute, the
load is latched to the Bypass.
Reset the alarm with the Reset Switch S1 on the UPSLB.
Transfer Count and Time are not variables.
Rectification: 1. Confirm that the alarm is genuine:
Reset the UPS.
Count the transfers.
If the alarm is genuine:
2. Check for open circuit power wiring between the Inverter output and the critical bus
(for example, via the Output Transformer and Output Static Switch).
3. Check for open circuit control wiring to X4 on the HVIB.
4. Check the Output Static Switch SCRs for open circuits.
Reference: Check: SS Open-Circuit Output SCR
5. Check the operation of the Output Static Switch driving stage on the Static Switch
Driver Board.
If the alarm is not genuine:
6. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Overload Shutdown
Code: 61
Message: Overload Shutdown
Details: This latched alarm is triggered by a UPSLB software routine that detects if an overload
condition is present for longer than the permissible inverse-time characteristic (for
example, 110% for 1 hour, 125% for 10 minutes, 150% for 1 minute).
Reset the alarm with the Reset Switch S1 on the UPSLB.

NOTE: The phases with the highest loads indicate overload first.

NOTE: If the Overload Timer is active, Alarm 66 Overload Present is also active, as
the load is above nominal.

NOTE: When the timer counts-out, the Output Static Switch opens and the load transfers
to Bypass, but the Inverter is not switched off.

NOTE: The activation of Alarm 66 Overload Present and the time-out period are
factory set and not adjustable.

Rectification: 1. Confirm that the alarm is genuine by checking the amber LED of the appropriate %
Bargraph, or check for % Load indicated on the Display menu MEASUREMENT screen.
If the alarm is genuine:
2. Check the load.
Rectify as necessary.
Investigate any additional load connected prior to the alarm.
If the alarm is not genuine:
3. Verify that the correct UPS kVA rating is entered at the Display menu SETUP screen.
Reference: Setup Parms: Power (Rated kVA)
4. Verify that the correct CT burden resistance is selected on the HVIB.
5. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: OverTemperature Shutdown
Code: 62
Message: OverTemper(ature) Shutdown
Details: This latched alarm is triggered by a UPSLB software routine that detects if an
overtemperature fault has been registered for longer than 1 minute. When this is true, the
Rectifier and Inverter are turned off.
Reset the alarm with the Reset Switch S1 on the UPSLB.
NOTE: The alarm occurs only upon receipt of Alarm 19 Byp:OverTemperature,
Alarm 24 Rect:OverTemperature, or Alarm 34 Inv:Overtemperature, as applicable.

NOTE: The 1-minute time-out period is factory set and is not adjustable.

Rectification: 1. Confirm that the alarm is genuine by checking for a temperature increase at the
appropriate Display menu MEASUREMENT screen.
If the alarm is genuine:
2. Check for restricted air flow and fan failure.
If the alarm is not genuine:
3. Check the appropriate alarm rectification.
Reference: Alarm 19 Byp:OverTemperature
Reference: Alarm 24 Rect:OverTemperature
Reference: Alarm 34 Inv:Overtemperature.
4. Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Emergency Stop


Code: 63
Message: Emergency Stop
Details: This latched alarm is triggered by a UPSLB software routine in response to the front panel
Emergency Off push button (Emergency Stop), or the External Emergency Power Off
circuit. The external circuit completes a closed circuit on the Customer Terminal Block
X4:5-6.
Reset the alarm with the Reset Switch S1 on the UPSLB.
Rectification: 1. Confirm that the alarm is genuine by checking the integrity of the internal EPO push
button, and the external EPO circuit at the Customer Terminal Block X4:5-6.
If the alarm is genuine:
2. Check the reason for the EPO circuit activation.
Repair as necessary.
If the alarm is not genuine:
3. Check for a Normally Closed (NC) connection to the HVIB X9:7-8 (Internal EPO), and
X7:6-7 (External EPO).
4. Replace the UPSLB.
Alarm: Backfeed Fault
Code: 64
Message: Backfeed Fault
Details: This alarm is generated by the activation of the Bypass Current Monitoring circuit. A set of
CTs monitors the bypass current when the load is on Inverter. If the monitoring circuit on
the HVIB detects more than 0.8A current, a Backfeed Fault alarm displays, and a NO VFC is
closed on the Customer Connection Rail X4 Terminals 9 and 10. This connection is used to
trip an up-stream bypass isolator.
NOTE: You can reset the alarm by powering down and restarting the controls.

NOTE: The UPS takes no other action. However, if a genuine condition occurs, then
other Inverter/Rectifier fault alarms can also occur.

Rectification: If the alarm is genuine:


1. Check the Bypass Static Switch SCRs and Snubber components for short circuits.
If the alarm is false:
2. Replace the HVIB.
Reference: Replace the High Voltage Interface Board
3. Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Overload Present


Code: 66
Message: Overload Present
Details: This alarm is triggered by the UPSLB micro when the load current exceeds the UPS 100%
Nominal rating. The Overload Timer is started, as described in Alarm 61 Overload
Shutdown.

NOTE: The operating level is factory set and is not adjustable.

NOTE: The alarm automatically resets when the overload condition clears.

Rectification: 1. Confirm that the alarm is genuine. Verify that the amber overload LED is activated on
the % Load bargraph.Check the Display menu MEASUREMENT screen to determine
which phase is overloaded. Measure the actual output current to verify that the
indications are valid.
If the alarm is not genuine:
2. Verify that the correct UPS kVA rating is entered via the Display menu SETUP screen.
Reference: Setup Parms: Power (Rated kVA)
3. Verify that the correct CT burden resistance is selected on the HVIB.
4. Replace the UPSLB.
Alarm: Bad EPROM Program
Code: 70
Message: Bad EPROM Program
Details: This alarm is triggered by the UPSLB micro if there is an error during writing the UPS
parameters to EPROM (D20) during initialisation.
NOTE: The Rectifier, Inverter, and Bypass are all disabled when this alarm is active.

Rectification: 1. Verify that the correct UPS kVA rating is entered at the Display menu SETUP screen.
Reference: Setup Parms: Power (Rated kVA)
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
2. Try to RELOAD the UPS data via the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
Reference: Setup Parms: Power (Rated kVA)
3. Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Overload Present


Code: 71, 72, 73
Message: 71 Error LRC Par Pag 1
72 Error LRC Par Pag 2
73 Error LRC Par Pag 3
Details: These alarms are triggered by the UPSLB micro if there is an error with the operating
parameters during the software initialisation routines.
NOTE: The Rectifier, Inverter, and Bypass are disabled if any of these alarms are
active.

Rectification: 1. Try to RELOAD the UPS data at the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
2. Turn the UPS off for 5 seconds and then back on again to allow the controls to accept
the new kVA value.
3. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Error LRC Alarm History
Code: 74
Message: Error LRC Alarm His(tory)
Details: This alarms is triggered by the UPSLB micro if there is an error with the data stored in the
Alarm History NVRAM.
NOTE: You see this alarm most often when powering up a new UPSLB, or if the
NVRAM battery was disconnected or allowed to fully discharge.

Rectification: 1. Ensure NVRAM battery is connected (X31 closed) and charged


(that is, Alarm 76 Internal Battery Low is not present).
2. Turn off the UPS controls.
Wait 5 seconds.
Restart the UPS.
3. If the alarm persists:
Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Error LRC Event History


Code: 75
Message: Error LRC Event His(tory)
Details: This alarms is triggered by the UPSLB micro if there is an error with the data stored in the
Event History NVRAM.
NOTE: You see this alarm most often when powering up a new UPSLB, or if the
NVRAM battery was disconnected or allowed to fully discharge.

Rectification: 1. Ensure NVRAM battery is connected (X31 closed) and charged


(that is, Alarm 76 Internal Battery Low is not present).
2. Turn off the UPS controls.
Wait 5 seconds.
Restart the UPS.
3. If the alarm persists:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Internal Battery Low
Code: 76
Message: Internal Battery Low
Details: A circuit on the UPSLB, which monitors the voltage across the NVRAM battery, generates
this alarm. If the voltage is too low, the alarm activates.
NOTE: This alarm is normal following a long period of time during which the UPS
controls are de-energised, or following installation of a new UPSLB. The alarm is
caused by low battery voltage before the battery re-charges. The alarm self-cancels after
2-3 hours of NVRAM battery recharge.

Rectification: 1. If alarm activates at startup, allow a suitable time (2-3 hours) for the NVRAM battery
to fully charge (alarm should self-cancel).
2. If the alarm persists:
Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Error LRC Table


Code: 80
Message: Error LRC Table
Details: During the initialisation of the UPS Logic Board, the internal software addresses are
assigned. This alarm indicates a failure in this process.
Rectification: 1. De-energise the UPS controls.
2. Wait a minimum of 5 seconds and apply power again to re-initialise the UPSLB.
3. If the alarm persists:
Replace the UPSLB.
Reference: Replace the UPS Logic Board

Alarm: Error LRC Panel


Code: 81
Message: Error LRC Panel
Details: This alarm is generated by a failure in the initialisation check of the EPROM (D1) on the
OLB.
Rectification: 1. De-energise the UPS controls and wait 5 seconds.
Apply power again to re-initialise the OLB.
2. Attempt to RELOAD the UPS data at the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
Turn the UPS off for 5 seconds and then back on again to allow the controls to accept
the new kVA value.
3. If the alarm persists:
Replace the OLB
Alarm: Modem:Wrong Configuration
Code: 82
Message: Modem:Wrong Config(uration)
Details: This alarm is generated by a failure in the initialisation check of MODEM setup stored in
the EEPROM (D1) on the OLB. This alarm is a sub-alarm of Alarm 81 Error LRC Panel.
Rectification: 1. De-energise the UPS controls.
Wait 5 seconds.
Apply power again to re-initialise the OLB.
2. Attempt to RELOAD the UPS data at the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
Reference: Setup Parms: Power (Rated kVA)
Turn the UPS off for 5 seconds and then back on again to allow the controls to accept
the new kVA value.
3. If the alarm persists:
Replace the OLB.

Alarm: Error LRC Alarm Memory


Code: 83
Message: Error LRC Alarm Mem(ory)
Details: This alarm is generated by a failure in the initialisation check of ALARM response setup
(LED/acoustic indication) stored in the EEPROM (D1) on the OLB.
Rectification: 1. De-energise the UPS controls.
Wait 5 seconds.
Apply power again to re-initialise the OLB.
2. Attempt to RELOAD the UPS data at the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
Reference: Setup Parms: Power (Rated kVA)
Turn the UPS off for 5 seconds and then back on again to allow the controls to accept
the new kVA value.
3. If the alarm persists:
Replace the OLB.
Alarm: Modem:No Response
Code: 84
Message: Modem:No Response
Details: This alarm is generated by a by a failure in the initial attempt at modem communication.
Rectification: 1. Verify that the modem has power.
2. Check the UPS-to-Modem connection.
3. Enter the PROTCOL menu via the FUNCTION screen.
Select RESET PROTCOL to re-initialises the link between the UPS and the modem.
Reference: Function Parms: Protocols
4. Check the modem program setup.

Alarm: Modem:False Command


Code: 85
Message: Modem:False Command
Details: This alarm is generated by an incorrect response from the modem.
Rectification: 1. Verify that the modem has power.
2. Check the UPS-to-Modem connection.
3. Enter the PROTCOL menu via the FUNCTION screen.
Select RESET PROTCOL to re-initialises the link between the UPS and the modem.
Reference: Function Parms: Protocols
4. Check the modem program setup.

Alarm: Modem:Timeout
Code: 86
Message: Modem:Timeout Trasm
Details: This alarm is generated by a continuing failure in modem communication.
Rectification: 1. Verify that the modem has power.
2. Check the UPS-to-Modem connection.
3. Enter the PROTCOL menu via the FUNCTION screen.
Select RESET PROTCOL to re-initialises the link between the UPS and the modem.
Reference: Function Parms: Protocols
4. Check the modem program setup.
Alarm: CANBus:No Response
Code: 87
Message: CANBus:No Response
Details: The CANBus is a serial connection between the UPSLB and the OLB. This alarm indicates
that the CANBus control software on the OLB cannot connect to the UPSLB
Rectification: 1. Ensure that the UPS Logic and Panel software versions are compatible.

2. Ensure that the 4-way CANBus cable between the UPSLB and the OLB is securely fitted
and not an open circuit.
3. Replace the OLB.
Reference: Replace the Operator Logic Board
4. Replace the UPSLB.

Alarm: Autonomy xxxx min


Code: 88
Message: Autonomy xxxx min
(Battery Autonomy Time)
Details: This status indicator is visible while the UPSLB micro is making Autonomy calculations.
Rectification: If the UPS is in a discharge mode (Mains fail):
Do nothing. No rectification is required. This is correct operation.
If the alarm is False:
1. Attempt to clear the alarm with a RELOAD UPS DATA.
Reference: Function Parms: Reload UPS Data
2. Replace the UPSLB.

Alarm: CANBus:No Response


Code: 87
Message: CANBus:No Response
Details: The CANBus is a serial connection between the UPSLB and the OLB. This alarm indicates
that the CANBus control software on the OLB cannot connect to the UPSLB
Rectification: 1. Ensure that the UPS Logic and Panel software versions are compatible.
2. Ensure that the 4-way CANBus cable between the UPSLB and the OLB is securely fitted
and not an open circuit.
3. Replace the OLB.
Reference: Replace the Operator Logic Board
4. Replace the UPSLB.
Alarm: Autonomy xxxx min
Code: 88
Message: Autonomy xxxx min
(Battery Autonomy Time)
Details: This status indicator is visible while the UPSLB micro is making Autonomy calculations.
Rectification: If the UPS is in a discharge mode (Mains fail):
Do nothing. No rectification is required. This is correct operation.
If the alarm is False:
1. Attempt to clear the alarm with a RELOAD UPS DATA.
Reference: Function Parms: Reload UPS Data
2. Replace the UPSLB.

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