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LED
Number State Interpretation / Diagnostic Action
Colour
1 ON Interpretation: Normal
Green OFF Interpretation:
Problem with the BYPASS INPUT supply voltage
Diagnostic Action:
Flashing Interpretation:
Problem with the BYPASS INPUT supply voltage
Diagnostic Action:
Verify that the Bypass Input Supply frequency is within the
normal parameters (the limits of this parameter is defined by
the SYNC.WINDOW setting, the factory standard setting is +/-
1% of a 50 Hz nominal)
2 ON Interpretation: Normal
Green OFF Interpretation:
Either the supply to the RECTIFIER INPUT is outside limits,
OR
the Rectifier is not functioning correctly.
Diagnostic Action:
Flashing Interpretation:
BATTERY CB or BATTERY FUSE (if fitted) is OPEN
Diagnostic Action:
5 ON Interpretation: Normal
Green Inverter Output Static Switch is Closed.
Inverter is supply the load (Normal Operation).
Diagnostic Action:
None
11 N/A Interpretation:
Green The five LEDs on the bar graph indicate the level of the load
Graph applied to the system. Each LED represents 20% load. When
100% load is applied, all five LEDs are illuminated.
Note: Load level on the most highly loaded phase is indicated.
Alarm: Byp:Absent
Code: 10
Message: Byp:Absent
(Bypass Supply <50 VAC)
Details: This alarm is enabled only if the bypass circuit breaker is closed and indicates a voltage
error on the bypass supply.
Reference: Alarm 02 Bypass Switch Open
This alarm is triggered by a bypass voltage monitoring function of the UPSLB micro, which
senses the three-phase bypass supply via buffered attenuators on the HVIB.
The alarm thresholds are programmable via the SETUP/ VOLTAGE menu screen (+10% –
15% default setting).
Reference: Software Commissioning: Setup Parameters
In addition to controlling these alarms, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
Rectification: 1. Verify that the bypass voltage to the module is within the selected voltage range.
Rectify the external supply if it is faulty.
2. Verify that the input MAX and MIN values programmed in the SETUP/VOLTAGE menu
screen are appropriate.
Re-program the values if necessary.
Reference: Software Commissioning: Setup Parameters
3. If Steps 1 and 2 are OK, measure the sense signals to the UPSLB.
If the sense signals are correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltages are incorrect, check the wiring/connections to HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:OverVoltage
Code: 11
Message: Byp:OverVoltage
(Bypass Supply OverVoltage)
Details: This alarm is enabled only if the bypass circuit breaker is closed and indicates a voltage
error on the bypass supply.
Reference: Alarm 02 Bypass Switch Open
This alarm is triggered by a bypass voltage monitoring function of the UPSLB micro, which
senses the three-phase bypass supply via buffered attenuators on the HVIB.
The alarm thresholds are programmable via the SETUP/ VOLTAGE menu screen (+10% –
15% default setting).
Reference: Software Commissioning: Setup Parameters
In addition to controlling these alarms, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
Rectification: 1. Verify that the bypass voltage to the module is within the selected voltage range.
Rectify the external supply if it is faulty.
2. Verify that the input MAX and MIN values programmed in the SETUP/VOLTAGE menu
screen are appropriate.
Re-program the values if necessary.
Reference: Software Commissioning: Setup Parameters
3. If Steps 1 and 2 are OK, measure the sense signals to the UPSLB.
If the sense signals are correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltages are incorrect, check the wiring/connections to HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:UnderVoltage
Code: 12
Message: Byp:UnderVoltage
(Bypass Supply UnderVoltage)
Details: This alarm is enabled only if the bypass circuit breaker is closed and indicates a voltage
error on the bypass supply.
Reference: Alarm 02 Bypass Switch Open
This alarm is triggered by a bypass voltage monitoring function of the UPSLB micro, which
senses the three-phase bypass supply via buffered attenuators on the HVIB.
The alarm thresholds are programmable via the SETUP/ VOLTAGE menu screen (+10% –
15% default setting).
Reference: Software Commissioning: Setup Parameters
In addition to controlling these alarms, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
Rectification: 1. Verify that the bypass voltage to the module is within the selected voltage range.
Rectify the external supply if it is faulty.
2. Verify that the input MAX and MIN values programmed in the SETUP/VOLTAGE menu
screen are appropriate.
Re-program the values if necessary.
Reference: Software Commissioning: Setup Parameters
3. If Steps 1 and 2 are OK, measure the sense signals to the UPSLB.
If the sense signals are correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltages are incorrect, check the wiring/connections to HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:Frequency Error
Code: 13
Message: Byp:Frequency Error
(Bypass Supply Over/Under Frequency)
Details: This alarm is triggered by a bypass frequency monitoring function of the UPSLB micro,
which senses the bypass supply R-Phase via the same signals used by the Input Voltage
monitoring alarms described in:
Alarm 10 Byp:Absent
Alarm 11 Byp:OverVoltage
Alarm 12 Byp:UnderVoltage
The alarm window threshold is programmable via the SETUP/FREQUENCY menu screen
(±2% default setting).
Reference: Software Commissioning: Setup Parameters.
In addition to controlling the alarm, the monitoring function also controls the Bypass
Supply LED (green) on the mimic display.
The alarm is disabled if the bypass supply isolator is opened.
Rectification: 1. Verify that the bypass voltage to the module is within the selected frequency range..
2. Verify that the SYNC WINDOW value programmed in the SETUP/FREQUENCY menu
screen is appropriate.
Re-program if necessary.
Reference: Software Commissioning: Setup Parameters.
3. If Steps 1 and 2 are OK, measure the R-Phase sense signal to the UPSLB.
If the R-Phase sense signal is correct, replace the UPSLB.
Reference: Replace the UPS Logic Board
If the monitored voltage is incorrect, check the wiring/connections to the HVIB.
If the wiring/connections to the HVIB are correct, replace the HVIB.
Reference: Replace the Replace the High Voltage Interface Board.
Alarm: Byp:Phase Rot(ation) Error
Code: 14
Message: Byp:Phase Rot Error
(Bypass Phase Rotation Error)
Details: This alarm is triggered by a detection circuit on the UPSLB that monitors the R- and S-
Phase bypass voltages, and signals an error to the micro control system. The sensed
voltages are the same as those used by the Input Voltage monitoring alarms.
The alarm threshold is fixed by component values.
In addition to controlling the alarm, the monitoring function controls the Bypass Supply
LED (green) on the mimic display.
This alarm also enables Alarm 16.
Reference: Alarm 16 Byp:Off.
Rectification: 1. Verify that the rotation of the bypass supply to the module is correct.
If the rotation of the bypass supply is bad, rectifiy it.
2. Check for cross-wiring of R-Phase and S-Phase on the HVIB connector X6.
3. If the R-phase or S-phase sense signal to the UPSLB is missing, there are other active
alarms concerning the bypass voltage. If no such alarm is present, then the problem is
with the UPSLB phase-rotation monitor circuit.
4. Check the monitor circuit, or replace the UPSLB.
Reference: Replace the UPS Logic PCB
Alarm: Byp:OverTemperature
Code: 19
Message: Byp:OverTemperature
(Static Bypass OverTemperature Warning)
Details: This alarm is triggered by the UPSLB micro in response to a temperature monitoring
thermostat on the Static Switch heatsink passed via the SSDB. This facility is not normally
used.
NOTE: One minute after the alarm is activated, the static bypass stops and Alarm
[62] OverTemper(ature) Shutdown is latched on.
Rectification: If the alarm is active, verify link X15:0-1 on the Static Switch Driver Board.
Alarm: Rect:Off
Code: 20
Message: Rect:Off
(Software Block via the Micro)
Details: This alarm is triggered by a UPSLB software routine concerned with Rectifier control. The
alarm is present when the input to D44 pin 14 (RECON) is active (low).
This signal also triggers Alarm 22 Rect:Block.
Rectification: Check the conditions below, as any one can initiate this alarm.
Rectify as required.
1. Is the Rectifier selected ON at the Operator Control Panel?
2. Is the Alarm 25 Rect:Fuse Fail active?
3. Is the Rectifier Block active on the RLB?
For example,
H7 = Power Supply Fail
H8 = Phase Rotation Error
H9 = Input UnderVolts
If yes, check the RLB.
Replace if necessary.
Reference: Replace the Rectifier Logic Board.
4. Is H10 (only) lit on RLB?
If yes, then the problem is on the UPSLB.
Replace if necessary.
Reference: Replace the UPS Logic Board
Rectification: 1. Check for a genuine reason for the fault indication by looking for shorts, burns, so
forth, in the:
• Output transformer and associated cabling
• Output filter capacitors and associated wiring
• Inverter power stacks and associated cabling
2. If no reason for a genuine alarm is apparent and H14 is illuminated on the ILB:
Determine the cause of the erroneous overload detection.
Repair or replace as necessary.
3. If no reason for a genuine alarm is apparent and H14 is extinguished:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Inv:OverTemperature
Code: 34
Message: Inv:OverTemperature
(Inverter OverTemperature)
Details: This alarm is triggered by the UPSLB micro in response to the opening of a thermostat on
one of the Inverter power stack heatsinks. This is designed to occur if the power stack
reaches 90°C. If the condition prevails for one minute following alarm activation, the
Inverter shuts down.
Reference: Alarm 62 OverTemperature Shutdown
Rectification: 1. If the OverTemperature is genuine,
Check for and Rectify:
• An increase in ambient air temperature
• Restricted cooling air flow
• Fan failure
• Prolonged Inverter overload
2. If OverTemperature is not genuine:
Check the continuity (NC) of thermostats and wiring through the HVIB to the UPSLB.
Replace or repair the cause of the open circuits.
3. If you find no open circuit:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
4. Verify that jumper X12:0-1 on the ILB is open (standard).
Alarm: Inv:Unsynchronized
Code: 35
Message: Inv:Unsynchronized
(Inverter Unsynchronized to Bypass)
Details: This alarm is triggered by a UPSLB software routine that detects when the Inverter and
Bypass waveforms are misaligned by more than 9°.
The alarm resets automatically when the condition clears.
Rectification: 1. If the non-sync condition is genuine,
Check for and rectify:
Alarm 02 Bypass Switch Open
Alarm 10 Byp:Absent
Alarm 11 Byp:OverVoltage
Alarm 12 Byp:UnderVoltage
Alarm 13 Byp:Frequency Error
Alarm 14 Byp:Phase Rot(ation) Error
2. If the non-sync condition is not genuine,
Check for and rectify:
Inverter Phase Displacement ( R247 on the ILB)
Reference: Calibration: Inverter Bypass Phase Lock Adjustment
Inverter Slew Rate
Use the SLEWRATE selection in the SETUP menu.
Reference: NOMINAL (Frequency)
3. If the problem persists,
Replace the UPS Logic Board.
Reference: Replace the UPS Logic Board
4. If the problem persists,
Replace the Inverter Logic Board.
Reference: Replace the Inverter Logic Board
Alarm: Inv:OverVoltage
Code: 36
Message: Inv:OverVoltage
(Inverter OverVoltage Warning)
Details: This alarm is triggered by a UPSLB software routine that detects when the Inverter voltage
rises above a maximum level, which is set by the % UPPER LIMIT menu selection on the
Operator Control Panel.
Note: If the load is On Bypass, the Inverter has 10 seconds to recover. If it does not
recover, the Inverter is latched off. Use the reset button to restart the Inverter. If
the bypass is available when the fault occurs, the Critical Bus Monitor transfers the load to
Bypass.
Reference: Alarm 39 Output:OverVoltage
NOTE: If the load is less than 15% of nominal rating, the End-of-Discharge trip level
is automatically increased by 10%.
NOTE: The phases with the highest loads indicate overload first.
NOTE: If the Overload Timer is active, Alarm 66 Overload Present is also active, as
the load is above nominal.
NOTE: When the timer counts-out, the Output Static Switch opens and the load transfers
to Bypass, but the Inverter is not switched off.
NOTE: The activation of Alarm 66 Overload Present and the time-out period are
factory set and not adjustable.
Rectification: 1. Confirm that the alarm is genuine by checking the amber LED of the appropriate %
Bargraph, or check for % Load indicated on the Display menu MEASUREMENT screen.
If the alarm is genuine:
2. Check the load.
Rectify as necessary.
Investigate any additional load connected prior to the alarm.
If the alarm is not genuine:
3. Verify that the correct UPS kVA rating is entered at the Display menu SETUP screen.
Reference: Setup Parms: Power (Rated kVA)
4. Verify that the correct CT burden resistance is selected on the HVIB.
5. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: OverTemperature Shutdown
Code: 62
Message: OverTemper(ature) Shutdown
Details: This latched alarm is triggered by a UPSLB software routine that detects if an
overtemperature fault has been registered for longer than 1 minute. When this is true, the
Rectifier and Inverter are turned off.
Reset the alarm with the Reset Switch S1 on the UPSLB.
NOTE: The alarm occurs only upon receipt of Alarm 19 Byp:OverTemperature,
Alarm 24 Rect:OverTemperature, or Alarm 34 Inv:Overtemperature, as applicable.
NOTE: The 1-minute time-out period is factory set and is not adjustable.
Rectification: 1. Confirm that the alarm is genuine by checking for a temperature increase at the
appropriate Display menu MEASUREMENT screen.
If the alarm is genuine:
2. Check for restricted air flow and fan failure.
If the alarm is not genuine:
3. Check the appropriate alarm rectification.
Reference: Alarm 19 Byp:OverTemperature
Reference: Alarm 24 Rect:OverTemperature
Reference: Alarm 34 Inv:Overtemperature.
4. Replace the UPSLB.
Reference: Replace the UPS Logic Board
NOTE: The UPS takes no other action. However, if a genuine condition occurs, then
other Inverter/Rectifier fault alarms can also occur.
NOTE: The alarm automatically resets when the overload condition clears.
Rectification: 1. Confirm that the alarm is genuine. Verify that the amber overload LED is activated on
the % Load bargraph.Check the Display menu MEASUREMENT screen to determine
which phase is overloaded. Measure the actual output current to verify that the
indications are valid.
If the alarm is not genuine:
2. Verify that the correct UPS kVA rating is entered via the Display menu SETUP screen.
Reference: Setup Parms: Power (Rated kVA)
3. Verify that the correct CT burden resistance is selected on the HVIB.
4. Replace the UPSLB.
Alarm: Bad EPROM Program
Code: 70
Message: Bad EPROM Program
Details: This alarm is triggered by the UPSLB micro if there is an error during writing the UPS
parameters to EPROM (D20) during initialisation.
NOTE: The Rectifier, Inverter, and Bypass are all disabled when this alarm is active.
Rectification: 1. Verify that the correct UPS kVA rating is entered at the Display menu SETUP screen.
Reference: Setup Parms: Power (Rated kVA)
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
2. Try to RELOAD the UPS data via the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
Reference: Setup Parms: Power (Rated kVA)
3. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Rectification: 1. Try to RELOAD the UPS data at the appropriate display Menu FUNCTION screen.
Turn the UPS off for 5 seconds and then back on again to re-initialise the software.
Re-enter the module kVA value.
2. Turn the UPS off for 5 seconds and then back on again to allow the controls to accept
the new kVA value.
3. Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Error LRC Alarm History
Code: 74
Message: Error LRC Alarm His(tory)
Details: This alarms is triggered by the UPSLB micro if there is an error with the data stored in the
Alarm History NVRAM.
NOTE: You see this alarm most often when powering up a new UPSLB, or if the
NVRAM battery was disconnected or allowed to fully discharge.
Rectification: 1. If alarm activates at startup, allow a suitable time (2-3 hours) for the NVRAM battery
to fully charge (alarm should self-cancel).
2. If the alarm persists:
Replace the UPSLB.
Reference: Replace the UPS Logic Board
Alarm: Modem:Timeout
Code: 86
Message: Modem:Timeout Trasm
Details: This alarm is generated by a continuing failure in modem communication.
Rectification: 1. Verify that the modem has power.
2. Check the UPS-to-Modem connection.
3. Enter the PROTCOL menu via the FUNCTION screen.
Select RESET PROTCOL to re-initialises the link between the UPS and the modem.
Reference: Function Parms: Protocols
4. Check the modem program setup.
Alarm: CANBus:No Response
Code: 87
Message: CANBus:No Response
Details: The CANBus is a serial connection between the UPSLB and the OLB. This alarm indicates
that the CANBus control software on the OLB cannot connect to the UPSLB
Rectification: 1. Ensure that the UPS Logic and Panel software versions are compatible.
2. Ensure that the 4-way CANBus cable between the UPSLB and the OLB is securely fitted
and not an open circuit.
3. Replace the OLB.
Reference: Replace the Operator Logic Board
4. Replace the UPSLB.