CHURCH VIEW MEDICAL CENTRE

PERSON SPECIFICATION

Job Title: RECEPTIONIST / MEDICAL SECRETARY

ESSENTIAL DESIRABLE

Qualifications:

GCSE or O’Level standard Qualification in Office Administration

Computer skills CLAIT1 / ECDL certificate

Skills:

Literacy/Numeracy Knowledge of IT systems:

Computer Keyboard skills Windows
Customer Care Skills Microsoft
Communication Skills EMIS Web clinical IT system
Medical Terminology

Experience:

Reception duties All aspects of office administrative systems

Experience of working in a GP Practice

Knowledge:

Roles and functions of members of the Health care environment

Practice Team

Personal Characteristics:

Common sense Enjoy working as part of team

Commitment Identify own and others training needs
Professional attitude, empathic
Flexible
Confident
Respect for other team members
Self awareness
Ability to work under pressure
Good sense of humour
Diplomatic
Willing to learn

Y: Secure!:Business area: staff: recruitment: Receptionist/medical secretary 02/20