12/8/21

Hoteles de descanso con un solo agente de ventas

Waiting Lines M/M/1 (Single Server Model)
The
The arrival
arrival RATE
RATE andand service
service RATE
RATE both
both must
must be
be rates
rates and
and use
use the
the same
same time
time unit.
unit. Given
Given aa time
time such
such as
as 10
10
minutes,
minutes, convert
convert itit to
to aa rate
rate such
such as
as 66 per
per hour.
hour.
Data Results
Arrival rate (l) 16 Average server utilization(r) 0.8
Service rate (m) 20 Average number of customers in the queue(Lq) 3.2
Average number of customers in the system(L) 4
Average waiting time in the queue(Wq) 0.2
Average time in the system(W) 0.25
Probability (% of time) system is empty (P0) 0.2

Probabilities
Cumulative
Number Probability Probability
0 0.200000 0.200000 0.800000
1 0.160000 0.360000 0.640000
2 0.128000 0.488000 0.512000
3 0.102400 0.590400 0.409600
4 0.081920 0.672320 0.327680
5 0.065536 0.737856 0.262144
6 0.052429 0.790285 0.209715
7 0.041943 0.832228
8 0.033554 0.865782
9 0.026844 0.892626
10 0.021475 0.914101
11 0.017180 0.931281
12 0.013744 0.945024
13 0.010995 0.956020
14 0.008796 0.964816
15 0.007037 0.971853
16 0.005629 0.977482
17 0.004504 0.981986
18 0.003603 0.985588
19 0.002882 0.988471
20 0.002306 0.990777
 12/8/21

Hoteles de descando con dos agentes de ventas

Waiting Lines M/M/s
The
The arrival
arrival RATE
RATE andand service
service RATE
RATE both
both must
must be
be rates
rates and
and use
use the
the same
same time
time unit.
unit. Given
Given aa time
time such
such as
as 10
10
minutes,
minutes, convert
convert itit to
to aa rate
rate such
such as
as 66 per
per hour.
hour.
Data Results
Arrival rate (l) 16 Average server utilization(r) 0.40
Service rate (m) 20 Average number of customers in the queue(Lq) 0.152381
Number of servers(s) 2 Average number of customers in the system(L) 0.952381
Average waiting time in the queue(Wq) 0.0095238
Average time in the system(W) 0.0595238
Probability (% of time) system is empty (P0) 0.4285714

Probabilities
Number Probability Cumulative Probability
0 0.428571 0.428571
1 0.342857 0.771429
2 0.137143 0.908571
3 0.054857 0.963429
4 0.021943 0.985371
5 0.008777 0.994149
6 0.003511 0.997659
7 0.001404 0.999064
8 0.000562 0.999626
9 0.000225 0.999850
10 0.000090 0.999940
11 0.000036 0.999976
12 0.000014 0.999990
13 0.000006 0.999996
14 0.000002 0.999998
15 0.000001 0.999999
16 0.000000 1.000000
17 0.000000 1.000000
18 0.000000 1.000000
19 0.000000 1.000000
20 0.000000 1.000000
Computations
n or s (lam/mu)^n/ Cumsum(n-1term2 P0(s)
0 1
1 0.8 1 4 0.2
2 0.32 1.8 0.533333333333333 0.4285714
3 0.0853333 2.12 0.116363636363636 0.4471545
4 0.0170667 2.20533333 0.021333333333333 0.4491018
5 0.0027307 2.2224 0.003250793650794 0.4493068
6 0.0003641 2.22513067 0.000420102564103 0.449327
7 4.161E-05 2.22549476 4.69792114695341E-05 0.4493288
8 4.161E-06 2.22553637 4.62335097001764E-06 0.449329
 9 3.699E-07 2.22554053 4.0595276809911E-07 0.449329
10 2.959E-08 2.2255409 3.21624415305575E-08 0.449329
11 2.152E-09 2.22554093 2.32074087906768E-09 0.449329
12 1.435E-10 2.22554093 1.53711408873314E-10 0.449329
13 8.829E-12 2.22554093 9.40747420426838E-12 0.449329
14 5.045E-13 2.22554093 5.35063800895451E-13 0.449329
15 2.691E-14 2.22554093 2.84219000878067E-14 0.449329
16 1.345E-15 2.22554093 1.41610870612931E-15 0.449329
17 6.331E-17 2.22554093 6.64347294233506E-17 0.449329
18 2.814E-18 2.22554093 2.94457624256711E-18 0.449329
19 1.185E-19 2.22554093 1.23679392850194E-19 0.449329
20 4.739E-21 2.22554093 4.93632664445949E-21 0.449329
21 1.805E-22 2.22554093 1.87678161531925E-22 0.449329
22 6.565E-24 2.22554093 6.81239687860716E-24 0.449329
23
24
25
26
27
28
29
30
 arraival service arraival service
60 60 60 60
16.00% 3.75 3 2.5 4
16 20 24 15

Rho(s) Lq(s) L(s) Wq(s) W(S)

0.8 3.2 4 0.2 0.25

0.4 0.152380952 0.952380952 0.00952381 0.05952381
0.266666667 0.018920916 0.818920916 0.001182557 0.051182557
0.2 0.00239521 0.80239521 0.000149701 0.050149701
0.16 0.00027821 0.80027821 1.73881E-05 0.050017388
0.133333333 2.90405E-05 0.800029041 1.81503E-06 0.050001815
0.114285714 2.72376E-06 0.800002724 1.70235E-07 0.05000017
0.1 2.30823E-07 0.800000231 1.44264E-08 0.050000014
0.088888889 1.77957E-08 0.800000018 1.11223E-09 0.050000001
0.08 1.25665E-09 0.800000001 7.85409E-11 0.05
0.072727273 8.17864E-11 0.8 5.11165E-12 0.05
0.066666667 4.93336E-12 0.8 3.08335E-13 0.05
0.061538462 2.77184E-13 0.8 1.7324E-14 0.05
0.057142857 1.45709E-14 0.8 9.10681E-16 0.05
0.053333333 7.19481E-16 0.8 4.49675E-17 0.05
0.05 3.34894E-17 0.8 2.09309E-18 0.05
0.047058824 1.47413E-18 0.8 9.21329E-20 0.05
0.044444444 6.15388E-20 0.8 3.84617E-21 0.05
0.042105263 2.44276E-21 0.8 1.52672E-22 0.05
0.04 9.24181E-23 0.8 5.77613E-24 0.05
0.038095238 3.33977E-24 0.8 2.08736E-25 0.05
0.036363636 1.1551E-25 0.8 7.21936E-27 0.05
 UN AGENTE DOS AGENTES
DE VENTAS DE VENTAS
Probabilidad de que el sistema esté ocupado (p) 0.8 0.4
Probabilidad de que el sistema esté desocpado (P0) 0.2 0.42
Número promedio de clientes en la linea (L) 4 0.95
Tiempo promedio que se pasa en la linea más el
tiempo en que se atiende(W) 0.25 0.059
Número promedio de clientes en la cola (Lq) 3.2 0.15
Tiempo promedio que se pasa en la cola (Wq) 0.2 0.009