AZALEIA LORENZO

1 UNF Drive, Jacksonville, FL 32224 | N01095122@unf.edu | https://azaleialorenzo.weebly.com

linkedin.com/in/azaleia-lorenzo-992357197/

EDUCATION
University of North Florida Jacksonville, FL
Bachelor of Science in Health Summer 2020
Major: Health Science
Track: Public Health
Minor: Health Education

Dean’s List: Summer 2019, Fall 2019

Eta Sigma Gamma, National Professional Health Education Honorary, inducted 2019

CPR/AED/First Aid Certification, American Heart Association, expires 12/2020

WORK EXPERIENCE
First Coast Dermatology Associates Jacksonville, FL
Medical Office Specialist January 2020 to Present
 Greet patients and collect co-payments and outstanding balances in a fast-paced dermatology practice
serving adults, pediatric and adolescents daily.
 Assist with phone triage for a healthcare provider team of four physicians, one physician assistant, and 12
medical assistants.
 Scan and update patient forms including financial and insurance information, new patient registration,
protected health information, medical history, and Health Information Insurance Portability and
Accountability Act (HIPAA) into Ema, an electronic medical record system.

Tree Hill Nature Center Jacksonville, FL

UNF Federal Work-Study Student - Receptionist August 2017 to Present
 Responsible for greeting guests and explaining the map of the property, as well as collecting admission for
park access.
 Provide general administered clerical support by maintaining reception area, inputting visitor logs into the
computer system, creating invoices from birthday parties and field trips, and directing phone calls to
appropriate personnel.
 Run social media page by photographing animals and the property along with creating a post on updates of
coming events.

Martinez Dental Solutions Jacksonville, FL

Patient Care Coordinator December 2018 to December 2019
 Coordinated and scheduled patient appointments while collecting co-payments and outstanding balances
in private practice serving adults and adolescents.
 Organized treatment plans and provided payment options through care credit and Aetna discount plans for
patients who were self-pay or could not afford dental work.
 Verified PPO insurances by constructing a breakdown of benefits, while communicating with insurance on
claims and eligibility.

COMMUNITY INVOLVEMENT
Kappa Delta Sorority, Greek Member, 2017 to Present
Beaches Emergency Assistance Ministry (B.E.A.M), Food Pantry Volunteer, 2019 to Present
American Red Cross, First Responder Volunteer, 2018