January 23, 2018

Mr. Gregorio B. Anonas III

President / Chief Executive Officer
WEALTH DEVELOPMENT BANK CORP.
5TH Flr., Cebu Holdings Bldg.
Cebu Business Park, Cebu City

THRU : Mr. Harry Pesirla

Dear Sir Greg:

Thank you for choosing Globe Business’ services and giving us the opportunity to support your business.

DIRECT INTERNET is connected directly to Internet backbones to U.S. and Asia. Aside from the
international trunks, DIRECT INTERNET is likewise connected via multiple direct peering with major local
ISPs for us to address the volume of domestic Internet traffic.

Special Rate for Weath Bank - Bacolod Branch

Package/Site One-Time Charge Monthly Recurring Annualized Rate

( OTC) Rate Discounted RATE
(MRR)

Globe Internet - 5mbps 5000 23,500 216,000

Lacson - Luzuriaga (MRC 18k)
Streets, Bacolod City,
6100.

FOR BUDGETARY PURPOSES

Notes:

1. Rate is VAT Ex.

2. Rate is inclusive of Cisco router.
3. Rates above assumed that the installation address is serviceable by Globe and does not require
additional or special cabling/wiring facilities.
4. All costs related to CEF/MDF entry and/or construction, in-house wiring and other costs related
to such will be on the account of Wealth bank

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The Enterprise Business Group offers a Service Level Guarantee (SLG) for all of its internet customers.
The SLG defines the various service parameters strictly monitored on a regular basis:

Parameter SLA (Copper)

Circuit Availability 99.80%
Round-trip delay <200 msec (at 50% average traffic utilization)
MTTRespond <30 mins (phone); <4 hrs (field)
MTTRepair 95% within 4 hours; 100% within 8 hours within
CBD’s

TERMS AND CONDITIONS

1. Customer Responsibilities

The Customer shall provide the following:

i endorsement or certification allowing INNOVE personnel to conduct site

survey or installation at each site;
ii necessary access to the building premises, as well as service entrance
conduits and in house wiring if such are not readily available;
iii required power supply including UPS or AVR units to ensure continuous link
operations; and
iv Interface cables to Customer-owned CPE.

2. Non-standard Installations

If survey results show that tower or pole mast more than 10 ft. high is necessary, additional cost
for such will be on the account of the Customer.

3. Applicable Taxes

The Monthly Charges quoted are subject to 12% Value-Added Tax and Overseas Communication
Tax.

4. Validity of Offer

This offer shall be valid for thirty (30) days from the date of this proposal. Thus, rates quoted are
subject to change after the 30-day period.

5. Application for the Service

INNOVE shall process Customer’s application for Service only if the following are provided:

i Signed copy of the Subscription Form

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 ii All required credit documentation,
iii Payment of all fees and charges, including advances and deposits if required by
INNOVE, and
iv Such other documents as may be required by INNOVE

Approval of applications shall be at INNOVE’s sole discretion. INNOVE reserves the right to
approve or disapprove any application for Service. INNOVE shall not be required to give any
reason for disapproving any application. Customer acknowledges that he has no cause of action
for the disapproval of his application.

6. Acceptance of the Service

Upon completion of installation/commissioning, the circuit will be turned over for acceptance
testing. Within seven (7) days, the Customer shall accept or require INNOVE to conduct further
testing.

If the Customer does not notify INNOVE that it rejects the circuit, or require further testing, the
circuit shall be deemed accepted and INNOVE will commence billing after (7) days. If the
Customer rejects the circuit in the absence of any defect therein, INNOVE will cancel the order
and deactivate the circuit. The cancellation charges in Section 9 hereof shall then apply.

7. Payment Terms

Billing shall commence upon acceptance of the service, or seven (7) days after turnover as stated
in Item #6. Payment shall be made within twenty-one (21) days from invoice date.

8. Contract Period

Contract term is two (2) years or upon confirmed installation. Thereafter, this Agreement shall
be renewed automatically for one (1) year, under the same terms and conditions, provided that
neither party has given a thirty (30) day notice of termination prior to the expiry of the
Agreement.

9. Cancellation of Order

In case of cancellation of order:

 When installation works have been started before turnover of the circuit, the Customer
shall pay the installation fee quoted or the actual charges incurred during the
installation, whichever is higher. Actual charges is usually higher than quoted installation
fee for links utilizing microwave radios.

 If circuit is rejected by Customer absent of any defect, Customer shall pay the
cancellation charges consisting of the following:

a) installation fee quoted or actual expenses incurred (whichever is higher),

b) one month’s bill of the service, and
c) dismantling charges equivalent to the installation fee.

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  If installation fee is waived, actual expenses shall apply.

10. Termination of Contract

If the Customer decides to pre-terminate the contract before its expiration, Customer shall pay
pre-termination charges as follows:

50% of the remaining lease contract if pre-terminated within the first 6 months
35% of the remaining lease contract if pre-terminated after the first 6 months
100% of the remaining lease contract for bundled CPEs

In addition, the cost of dismantling or disconnecting the service shall be on the account of the
Customer.

Customer is required to provide a written notice of termination/pre-termination thirty (30) days

prior to the effective date of disconnection. Customer shall be liable to pay the recurring
charges until the effective date of disconnection regardless of usage.

11. Rebates

Innove Communications shall not be liable for any damages or service interruptions caused by
events of force majeure. Otherwise, circuit outages shall be subject to the following rebate
schedule.

Length of Interruption (minutes) Credit (Day)

1. less than 30 None

2. 30 - 179 1/10
3. 180 - 359 1/5
4. 360 - 539 2/5
5. 540 - 719 3/5
6. 720 - 899 4/5
7. 900 - 1440 1

This allowance is subject to the following conditions:

i All credit memos shall be based on INNOVE’s Fault Management Control Center (FMCC)
records.
ii Customer shall be responsible to report and to request for credit memo on any outages.
However if the interruptions/outages has been known by INNOVE's Fault Management
Control Center (FMCC), INNOVE shall voluntarily make the appropriate credit to the
monthly recurring charge for the service without need for Customer to report or claim
credit on the outage/s to INNOVE.
iii The credit memo being claimed shall be applied to the next billing month.
iv The credit memo is computed by dividing the monthly recurring charge over a 30-day
period, and then multiplied by the length of interruption (in days).
v The following are not subject to credit memo:
a. outages due to power failure at Customer's sites;

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 b. Customer's equipment failure;
d. natural calamities e.g. typhoons, earthquakes, etc.; and
e. civil disturbance, military insurrection, and/or government takeover of services.
f. Scheduled maintenance
12. Downgrade

If a circuit downgrade is requested within the term, of this Agreement, CUSTOMER shall pay
INNOVE a pre-termination charge equivalent to (100%) of the difference between the monthly
charges of the existing and downgraded circuit multiplied by the unexpired portion of the
applicable term.

P = 100%(ME – MD) x U

where: P – penalty charge

ME – monthly charge of existing circuit
MD – monthly charge of downgraded circuit
U – unexpired portion in no. of months

13. Use of Service

CUSTOMER shall use the INNOVE facilities and/or INNOVE services provided only for the purpose
herein stated and shall not use the same to conduct any service such as callback, unauthorized
audiotex, international simple resale (ISR), and other analogous services which are prohibited in
the Philippines, or which operation or service constitutes a bypass defrauding INNOVE and/or its
interconnect partners of the rightful access/termination charges due them.

In the event that CUSTOMER uses INNOVE’s facilities and services for any illegal or unauthorized
services including but not limited to those enumerated above, CUSTOMER shall immediately
compensate INNOVE an amount equivalent to the rightful access or termination charge
prevailing at the time the bypass was committed for the type of traffic passed via the bypass
service or practice committed by CUSTOMER to the applicable Philippine network (including
without limitation, a INNOVE network, or the network of any other carrier with whom INNOVE
has an interconnect agreement, whether mobile or landline) plus 50% of such access or
termination charge (the "Bypass Compensation").

Such Bypass Compensation shall be payable, without limitation, from the time the bypass
activity was conducted by the CUSTOMER until its discovery by INNOVE and the complete
payment thereof by the CUSTOMER, and such bypass compensation shall be computed from the
time the bypass occurred or was discovered, whichever is earlier, until the actual cessation of
bypass. INNOVE shall likewise pass on, and CUSTOMER agrees to accept and immediately pay, all
other claims and damages demanded by any of INNOVE’s interconnect partners who may have
been affected, directly or indirectly, by the unauthorized service. This shall not be subject to any
limitation of liability provided in this agreement.

Innove Communications reserves the right to summarily terminate INNOVE services extended to
Customer under this and any other contracts and/or subscription agreements for other services
due to non-payment, or any other violation of the Agreement.

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Kindly affix your signature on the conforme space provided below to signify your concurrence to the
above. Otherwise, please feel free to call us at number (0917 7977676) or send email at
atfeliciano@globe.com.ph or any clarifications.

Thank you very much for your favorable response.

Sincerely,

ANA KRISTINA FELICIANO ANA PAULA B. VILLAFLOR

Account Manager Industry Head, Key Industries 5 - Visayas
Enterprise Segment, Globe Business Enterprise Segment, Globe Business

CONFORME:

________________________________
Mr. Gregorio B. Anonas III

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 ESCALATION PROCEDURE

Fault Management Control Center (FMCC) or Technical Support Center (TSC) shall be the main contact
point for the operation and maintenance aspect of the circuit. The immediate contact persons are:

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