English Communication I Name:___________________________________________ Class:____________________

Part I New Words:

arrival elevator
departure vending machine
passport room service
flight complimentary breakfast
lobby transportation
front desk shuttle bus
concierge taxi

Part II Dialogue: At the front desk or concierge.

Guest: Excuse me. I want to stay at this hotel.

Staff: Ok. What kind of room would you like?

Guest: I want to stay in a room with twin beds.

Staff: How many people will be staying with you?

Guest: There will be 4 people all together, 2 adults and 2 children.

Staff: How long will you be staying with us?

a queen bed 2 adults
Guest: We will stay for 1 week.
twin beds 2 children
Staff: Will you pay with cash or a credit card?
a single bed
Guest: How much does it cost?
a hot tub by check
Staff: The room with twin beds costs $200 per night.
just me with cash
Guest: Ok. I will pay with a credit card.
3 days with a debit card

Part III: Circle true or false for each sentence about the dialogue. If false, please correct the sentence.

1. The guest wants a room with a hot tub. True / False _________________________________________

2. The guest is alone. True / False _________________________________________

3. The guest will stay for 2 weeks. True / False _________________________________________

4. It costs $200 per night. True / False _________________________________________

5. The guest will pay with a credit card. True / False _________________________________________
Part IV: Practice with a partner.

Staff: Welcome to the Plaza Hotel. What kind of room would you like?

Guest: I want to stay in a room with ____________________________.

Staff: How many people will be staying with you?

a queen bed 2 adults
Guest: _______________________________________.
twin beds 2 children
Staff: How long will you be staying with us?
a single bed
Guest: I will stay for _______________________.
a hot tub by check
Staff: Will you pay with cash or a credit card?
just me with cash
Guest: I will pay __________________________.
3 days with a debit card

Part V: Answer the questions using sentences.

1. What kind of room would you like?

_________________________________________________________________________________________________

2. How many people will be staying with you?

_________________________________________________________________________________________________

3. Will you pay with cash or a credit card?

_________________________________________________________________________________________________

Part V: Find the words in the box below.

e k d o t t t q b c l e f r n
arrival
j n u e h a r x o e c b r h o
concierge
h k i g p g x n d i m l o b i
departure
a x i h j a c i v c c a n o t
elevator
d l w y c i r r z f x v t l a
flight
f w o z e a e t v v k i d k t
front desk
x v y r k s m l u v k r e a r
lobby
y p g l m a r g p r y r s u o
passport
g e l o a w d o n v e a k d p
room service
t r o p s s a p t i a j d k s
shuttle bus
w r a s c u u d v a d t m o n
taxi
s h u t t l e b u s v n l n a
transportation
t n s u e u m x n r f e e s r
vending machine
g k n m f l o b b y x a l v t
jurnycylbkikved